2019 Subaru Crosstrek Hybrid
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Subaru › Crosstrek Hybrid › 2019
These records cover every 2019 Subaru Crosstrek Hybrid. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2019 Subaru Crosstrek Hybrid. Newest first.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Crosstrek Hybrid vehicles. The harness terminal that supplies low-voltage power from the converter to the 12-Volt battery may corrode and break, preventing the 12-Volt battery from charging.
Risk and remedy
Risk
A 12-Volt battery that is unable to recharge can cause a loss of drive power, increasing the risk of a crash.
Remedy
Dealers will replace the converter terminal mounting bracket. If corrosion is found on the terminals, the 12-Volt output harness and terminals will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed May 12, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRD-23.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010925This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi. The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.
- 11009701This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
- 11009685This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11008283This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
- 11008282This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11008281This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
- 11008280This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
- 11008279This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
- 11008276The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.
- 11008267This bulletin announces availability of the NEW genuine Subaru engine oil filter.
- 11008259This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.
- 11006935This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure for 2025MY vehicles.
- 11006934The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
- 11006932This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication Module (DCM) is being tested as a dark current/standby current source.
- 11006931This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
- 11006930This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.
- 11005624This annoucement provides parts personnel information about remanufactured transmissions that will no longer be available.
- 11005615This announcement provides information for retailers to install the latest infotainment system software for Denso CP 1.5.
- 11005614This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as a dark current/standby current source. All models equipped with Telematics except Solterra.
- 11005609This announcement provides information on Takata Recall Escalated Towing Program.
- 11005608This thermo control valve video contains information on the replacement of thermo control valve.
- 11005605This bulletin addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
- 11005599This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
- 11005595This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11005593This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
- 11002730This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems. Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.
- 11002725This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.
- 10252492This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systems remote access features.
- 10252491This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription process.
- 10249606This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
- 10244916Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2022 model year Crosstrek Hybrid vehicles.
- 10244903This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
- 10241846This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.
- 10241801The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
- 10240123This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns.
- 10240113This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
- 10240110This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
- 10238440This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
- 10238438This Service Information Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models.
- 10237306This service information bulletin announces the diagnostic procedures to be used when DTCs P0AA649 (Hybrid/EV Battery Voltage System Isolation Internal Electronic Failure) & P1C7E49 (Hybrid/EV Battery Voltage System Isolation (Transaxle Area) Internal Electronic Failure) are detected by the Powertrain Control Unit (PCU).
Every Subaru Crosstrek Hybrid model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.