2017 Subaru XV Crosstrek

Owner complaints

What owners report most

1. Engine2
2. Electrical system1
3. Service brakes1
4. Vehicle speed control1
5. Visibility/wiper1

Latest complaints

• Apr 15, 2019PA29,000 mi
  Electrical system · Engine
  I was driving down a road at 45 mph when my car turned off suddenly. all the lights on the dashboard lit on. I was able to coast to the side of the road, slowly. I turned off the car and it turned back on with no problems. I drove home, and drove it to matt slap subaru in newark, delaware the…

  I was driving down a road at 45 mph when my car turned off suddenly. all the lights on the dashboard lit on. I was able to coast to the side of the road, slowly. I turned off the car and it turned back on with no problems. I drove home, and drove it to matt slap subaru in newark, delaware the next morning (today). I spoke to the product specialist, denise. She said to keep driving it and see if the problem happens again, and at that point they will do a diagnostic test. I insisted that they address the problem, but they informed me that IS not their protocol. I feel this IS a serious safety concern--one that subaru IS not taking seriously. As far as I know, the dealership has not filed a report to subaru of this issue. Fortunately, I was only going 45 mph and was on a road with a shoulder without heavy traffic. Had the circumstances been different, this could have caused an accident. It should not have to occur twice before subaru considers a fix. One shut down IS enough.

• Apr 6, 2018AL19,520 miCrash
  Engine · Service brakes · Vehicle speed control

  I was slowly pulling into the garage and when I went to apply the brakes, the car uncontrollably lunged forward and hit the car in front of me. The floor mat was not an issue and was secure. Although the brakes were being applied, the car suddenly lunged forward.

• Mar 11, 2017NY
  Visibility/wiper

  Side view mirrors, both left and right are mounted 8'" behind front of door creating very large blind spots for driver. For short drivers who drive with the seat in a forward position the view that the mirror provides IS very limited.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11010925This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi. The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.
• 11009701This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
• 11009685This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
• 11008283This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
• 11008282This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
• 11008281This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
• 11008280This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
• 11008279This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
• 11008276The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.
• 11008267This bulletin announces availability of the NEW genuine Subaru engine oil filter.
• 11008259This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.
• 11006935This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure for 2025MY vehicles.
• 11006934The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
• 11006932This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication Module (DCM) is being tested as a dark current/standby current source.
• 11006931This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
• 11005624This annoucement provides parts personnel information about remanufactured transmissions that will no longer be available.
• 11005615This announcement provides information for retailers to install the latest infotainment system software for Denso CP 1.5.
• 11005614This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as a dark current/standby current source. All models equipped with Telematics except Solterra.
• 11005609This announcement provides information on Takata Recall Escalated Towing Program.
• 11005608This thermo control valve video contains information on the replacement of thermo control valve.
• 11005599This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
• 11005595This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
• 11005593This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
• 11002730This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems. Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.
• 11002725This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.
• 10241801The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
• 10240113This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
• 10234942Using The Subaru / Midtronics GR8-1100 EST Battery Diagnostic Stations And EXP WiFi Upgrade Packs
• 10234841Event Data Recorder (EDR) Function of Airbag Module
• 10234832Additional PDI Procedure for Installation of Tie-Down Hole Plugs
• 10233907This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
• 10233435Event Data Recorder (EDR) Function of Airbag Module
• 10233119Oil Filler Cap Gasket Coming Unseated
• 10232894Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.
• 10232869Puddle Light Recall
• 10232535Replacement Key and Immobilizer Info
• 10219492This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
• 10219491This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
• 10219476Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
• 10209915This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).

Every Subaru XV Crosstrek model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.