2002 Thomas Saf-T-Liner

Owner complaints

What owners report most

1. Air bags1
2. Power train1

Latest complaints

• May 14, 2002AR
  Air bags

  The air bag deflated causing the drive shaft to fail and separate from the bus. The repair was done, but the air bag deflated again. *yh

• Feb 13, 2002ARCrash
  Power train › Driveline › Driveshaft
  Driver heard a noise from the rear of the bus and pulled over and checked the bus. air ride bags were deployed. found problem - a nut had fallen off the control arm of the air pressure valve, causing air ride bags to deflate. it was repaired. bus continued on route. 15-20 seconds into route…

  Driver heard a noise from the rear of the bus and pulled over and checked the bus. air ride bags were deployed. found problem - a nut had fallen off the control arm of the air pressure valve, causing air ride bags to deflate. it was repaired. bus continued on route. 15-20 seconds into route, drive shaft failed and broke off the bus, striking a passing vehicle. it knocked a hole in the gas tank of the passing vehicle. we were not warned that if air ride bags were deployed, the drive line would fail, which could have caused death to students on the bus, passing motorists or pedestrians.*ak

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10036588Thomas built bus: all models of thomas buses using automatic slack adjusters. The automatic slack adjusters are routinely being adjusted by some operators and service technicians to make brake pushrod stroke appear to be with legal brake adjustment limits, or to compensate for mis-diagnosed out of adjustment conditions caused by worn or damaged foundation brake components.

Every Thomas Saf-T-Liner model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.