2019 Thomas Built Buses Minotour
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Thomas Built Buses › Minotour › 2019
These records cover every 2019 Thomas Built Buses Minotour. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2019 Thomas Built Buses Minotour. Newest first.
Daimler Trucks North America LLC (DTNA) is recalling certain 2008-2021 Thomas Built Buses Minotour school buses. The driver may be able to release the park brake and shift the transmission out of Park and into a drive gear while the wheelchair lift is deployed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…
Risk and remedy
Risk
If the vehicle is put into drive while the wheelchair lift is deployed, the vehicle may move forward or backward, increasing the risk of injury.
Remedy
DTNA will notify owners, and dealers will have the wheelchair lift wiring modified as needed, free of charge. DTNA issued owners an interim notification on January 6, 2021. Owner notification letters were mailed on May 19, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-868.
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2020 Thomas Built Saf-T-Liner EFX, Minotour, Saf-T-Liner C2, and Saf-T-Liner HDX school buses equipped with SynTec S3B or S3C seats. The seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel seat…
Risk and remedy
Risk
The lack of impact absorption increases the risk of injury in the event of a crash.
Remedy
DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. DTNA issued owners an interim notification on November 29, 2019. The recall began June 22, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-832.
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Minotour school buses. The school buses may be missing backup cameras. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk and remedy
Risk
The lack of rear visibility increases the risk of a crash.
Remedy
DTNA will notify owners, and dealers will add a backup camera system, free of charge. DTNA issued owners an interim notification date on October 11, 2019. The recall began December 23, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-825.
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Minotour, Saf-T Liner C2, Saf-T Liner EFX, and Saf-T Liner HDX school buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
Risk and remedy
Risk
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Remedy
DTNA will notify owners, and dealers will install a new handle, free of charge. Owners were issued an interim notification on September 13, 2019. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.
Daimler Trucks North America LLC (DTNA) is recalling certain 2003-2019 Thomas Built Buses Minotour school buses built on a Ford chassis equipped with a specific wheelchair lift option. The wheelchair lift can be operated without the parking brake being engaged after they key is turned off.
Risk and remedy
Risk
When the vehicle is in neutral with the ignition and the parking brake off, the vehicle may move. Using the wheelchair lift during this time can increase the risk of injury.
Remedy
DTNA has notified owners, and dealers will modify the wheelchair lift wiring harness, free of charge. DTNA issued owners an interim notification on April 10, 2019. The recall began December 20, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-811.
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2019 Thomas Built Buses Minotour school buses with 36" or 39" wide seats. The rear emergency exit door may not open wide enough to meet the unobstructed emergency egress area requirements. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard…
Risk and remedy
Risk
If the emergency exit door does not open wide enough, it may limit the ability to exit the bus, increasing the risk of injury in the event of an emergency.
Remedy
DTNA will notify owners, and dealers will modify the rear door slide system, increasing the angle that the door can open, free of charge. DTNA issued owners an interim notification on November 8, 2018. The recall began June 28, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-797.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10193702Thomas Built Buses Product Awareness Bulletin on Data Book Update
- 10187529Important Campaign Information Letter for Dealer Travel for Campaign Performance TBB.
- 10187440Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.
- 10180350Tech Talk discussion about power steering fluid.
- 10179882Service Solution for TBB buzzer sounds when either driver's door or the entrance door is open. This Service Solution is provided to assist Dealers/Customers in resolving the buzzer sounding when either the driver's door or entrance door is open. With certain options, a diode was inadvertently being removed.
- 10178006Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customers location to perform a recall or field service campaign.
- 10177979Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes.
- 10177838Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual.
- 10177653Warranty Information Letter for Detroit and TBB Parchment Format Update. In the continuing effort to standardize across brands, DTNA is pleased to announce that Detroit Diesel Corporation (Detroit) and Thomas Built Bus (TBB) parchments will be transitioned to the format used for Freightliner, Freightliner Custom Chassis Corporation (FCCC), and Western Star. DTNA's goal is to improve and align documentation but individual coverages have not changed. Updated parchments, also known as coverage sheets, will be published on a rolling basis.
- 10177648Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the vehicle.
- 10174376Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.
- 10174061Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
- 10174060Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program
- 10172025Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
- 10171852Service Solution for MinoTours. This Service Solution is provided to report a product improvement in preventing water / dust intrusion in the drivers vestibule area.
- 10171360Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness. Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
- 10170298Service Solution for Thomas Built Buses Minotours addressing the lack of heat coming from the rear wall heater. Adding a booster pump to improve heater coolant flow is now available.
- 10164617Communication to assist the field with service vibration issues on DTNA vehicles
- 10164616PowerNet Assessment Tool Repair Procedure
- 10164481Service Systems Development provided document to service locations on price list reflects current charges to engine horsepower ratings for HDEP and MDEG engine platforms.
- 10164438Warranty Policy Letter to communicate Detroit Return Changes
- 10164436Warranty Information Letter to announce addition of Thomas Built Bus as a brand with an Authorized Demonstrator Program
- 10164368Warranty Information Letter updated to communicate warranty system updates.
- 10163620DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measurements. Axis4000 is a sophisticated, user-friendly system that utilizes computer based camera-radio technology and references the center line of the frame for measuring and providing alignment results to DTNA specifications.
- 10163599Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
- 10163548Training Solution created by DTNA to provide guidance to customers when searching for service information for components and systems not owned by Daimler Trucks North America (DTNA).
- 10163488TBB FL761 - Revised Bulletin
- 10163486TBB Minotour Emergency Doors
- 10160771D19M3 GHG17 Detroit? DD5? Software Reprogramming
- 10158101Important Campaign Information to Dealers on TBB Minotour Emergency Doors
- 10158100Service Solution: 1033968 TBB Warning Lights, One Side Flashes Faster than the Other
- 10158007SS:1034175 TBB Removing Window Stops from Passenger Windows
- 10157999SS:1034181 TBB AC Testing procedure test Form
- 10156355SS:1034175 TBB Removing Window Stops from Passenger Windows
- 10156344Important Campaign Information to Dealers on TBB Minotour Emergency Doors
- 10156343Service Solution: 1033968 TBB Warning Lights, One Side Flashes Faster than the Other
- 10154902Important Campaign Information on FL769 TBB SynTec Seat Frames (Restraint Seats) Recall
- 10151515Advance Notice and Dealer Actions ? VIN List
Every Thomas Built Buses Minotour model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.