2015 Thor Motor Coach Axis
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Thor Motor Coach › Axis › 2015
These records cover every 2015 Thor Motor Coach Axis. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2015 Thor Motor Coach Axis. Newest first.
Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum…
Risk and remedy
Risk
An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.
Remedy
TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Thor Motor Coach (Thor) is recalling certain model year 2014-2015 Axis and Vegas motorhomes manufactured August 2, 2013, to June 18, 2014. Due to the use of an incorrect adhesive, the treads on the entry stairs into the vehicle may come loose.
Risk and remedy
Risk
Loose stair treads can result in a person slipping and falling, increasing the risk of injury.
Remedy
Thor will notify owners, and dealers will reinstall the stair treads with the correct adhesive and additional screws, free of charge. The recall began in August 2014. Owners may contact Thor customer service at 1-877-500-1020. Thor's number for this recall is RC000090.
Owner complaints
3 complaints
What owners report most
Latest complaints
- Structure › Body
Door closed latched, when trying to open it will not open from the inside. had to call someone to let me out. did this several times the past week while camping. when stopped in rest area had to have someone open the door to let me out. vehicle was stopped and parked in camping area and in rest…
Door closed latched, when trying to open it will not open from the inside. had to call someone to let me out. did this several times the past week while camping. when stopped in rest area had to have someone open the door to let me out. vehicle was stopped and parked in camping area and in rest area. I don't know what would happen if I was in an accident and could not get out. the door latch would not let me out. has a trimark entrance door lock with a zinc not steel latch. they have updated latch as the zinc one wears and causes the lock in, the steel latch costs anywhere from $95 to $200 and not covered by warranty or recall as the winnebago motor homes were recalled
- Unknown or other
The front windshield cracks on the 2014- 2015 axis and vegas motorhomes thor replace the first one but now will not they have change the windshield on the 2016 and new to cure the problem but will not fix the problem on the older ones so they know they have had a design problem if you go to the…
The front windshield cracks on the 2014- 2015 axis and vegas motorhomes thor replace the first one but now will not they have change the windshield on the 2016 and new to cure the problem but will not fix the problem on the older ones so they know they have had a design problem if you go to the inter net there are many axis and vegas owners that have the same problem also this IS a major problem if you look in to this all you have to do IS check how many windshield thor replace under warranty from there record the motor home was park facing the sun and the expansion from the sun must have caused the windshield to expand and there not sufficient room for expansion so if I but a new one in it will happen again and a recurring problem of a safety I have contacted thor two time and they say its out of warranty and take a hike
- Visibility/wiper
TL* the contact owned a 2015 thor axis. While driving approximately 10 mph, the contact activated the windshield washer and the wiper blades malfunctioned. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 2,100. updated 02/18/15*lj…
TL* the contact owned a 2015 thor axis. While driving approximately 10 mph, the contact activated the windshield washer and the wiper blades malfunctioned. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 2,100. updated 02/18/15*lj the consumer no longer owns the vehicle but, does have the new owner's contact info. updated 4/4/2016 *js updated 9/15/2017*cn
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Trimark 060-1650 Door Latch Failures
On November 23, 2020, the Office of Defects Investigation (ODI) opened PE20021 to investigate allegations of inoperative Trimark THP 060-1650 door lock/latches originally equipped on model years (MY) 2015-2017 Class A and Class C motorhomes.ODI received forty-six Vehicle Owner’s Questionnaires (VOQs) describing…
On November 23, 2020, the Office of Defects Investigation (ODI) opened PE20021 to investigate allegations of inoperative Trimark THP 060-1650 door lock/latches originally equipped on model years (MY) 2015-2017 Class A and Class C motorhomes.ODI received forty-six Vehicle Owner’s Questionnaires (VOQs) describing consumers being locked in or out of their vehicles.The door latch, containing a die-cast zinc plunger, was produced by Equality during calendar years 2014-2016. The die-cast may become porous and brittle over time and can break without warning, causing the vehicle owner to be unable to open the recreational vehicle door equipped with the latch.If the motorhome does not have any other doors such as some Class A models, occupants could be trapped inside, needing to climb out using the emergency exits. If locked out, owners would be unable to easily get in and retrieve children and pets. ODI analyzed the data provided by Trimark in response to its January 27, 2021 information request letter.Although an elevated failure rate was evident on a specific combination of plunger bolt, door lock/latch assembly and door, the data showed that most failures occurred within the first two years of service on the affected 2015-2017 vehicles.This data suggests that component failures generally would have already occurred.Further, ODI data reflects a downward trend in complaints after calendar year 2018 and for post- MY 2016 vehicles.This downward trend may be attributed Trimark's actions in 2016 such as changes in the manufacturing process of its zinc plunger component for the relevant population and its 2016 decision to switch to a steel plunger. In view of the nature of early-life failure, and failure rate trending downward for model years 2017 and newer, this Preliminary Evaluation (PE) is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10169044This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
- 10124236This letter stated that there was one (1) Service Notification issued for the month of October, 2017.
Every Thor Motor Coach Axis model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.