2021 Thor Motor Coach Challenger
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Thor Motor Coach › Challenger › 2021
These records cover every 2021 Thor Motor Coach Challenger. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
3 complaints1 involved a fire
What owners report most
Latest complaints
- Engine and engine cooling › Exhaust system · Structure › Body · Unknown or other
Unloading the storage compartments and discovered that the compartment wall was melted. It is directly next to, about 6 inches away from, the exhaust pipe.
- Engine and engine cooling › Exhaust system · Structure · Unknown or other
Exhaust has blown (melted) a hole in the storage bin no heat shield was placed. The bin next to it has a heat shield.
- Service brakes
brand new vehicle, first trip, what appears to be a break pads lock up, smell rubber first, got signal from another driver to pull over. When we got home got recall notice 21S17 with specific instructions to get back to dealer for service, but dealer does not have parts and told me not to come for…
brand new vehicle, first trip, what appears to be a break pads lock up, smell rubber first, got signal from another driver to pull over. When we got home got recall notice 21S17 with specific instructions to get back to dealer for service, but dealer does not have parts and told me not to come for the interim service until parts arrived, not sure if it is related, but recording the event here. Spent all day on the computer with live chat and a couple of phone calls, but not really any help from Ford.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Trailer Hitch Receiver Structure May Crack and Separate
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation, PE24023, on August 14, 2024, to investigate allegations of Thor Motor Coach motorhome frame or trailer hitch structure cracking and separating. The hitch was manufactured by Lippert and installed by Thor as standard original equipment. ODI…
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation, PE24023, on August 14, 2024, to investigate allegations of Thor Motor Coach motorhome frame or trailer hitch structure cracking and separating. The hitch was manufactured by Lippert and installed by Thor as standard original equipment. ODI received eight Vehicle Owner Questionnaires (VOQs) describing the hitch structure cracking. If not caught in time, a cracked hitch can fully fracture and separate from the vehicle. ODI sent information requests to Thor and Lippert on September 6, 2024 and September 27, 2024, respectively. Thor's full response was received October 31, 2024, and Lippert's full response was received December 6, 2024. ODI reviewed the responses and learned of improvements introduced to increase the overall strength of the system. The manufacturers reported 32 total incidents, and ODI is aware of 37 non-duplicative subject vehicle incidents in total, including four crash incidents where the towed vehicle separated and struck a roadside feature. The overall failure rate for all subject vehicles is low, and ODI isnot aware of any failures on vehicles produced in the last 30 months. Although a defect has not been identified, the manufacturers understand the seriousness of a potential hitch receiver structure failure. As a result, Thor, supported by Lippert, is conducting a customer satisfaction campaign that instructs consumers to inspect their hitch structure and informs what to look for and what to do if issues are found. If consumers areuncomfortable performing this inspection, Thor dealers can inspect the trailer hitch for them. The inspection and repair will be done at no expense to the consumer. ODI is closing this Preliminary Evaluation (PE) with this manufacturer action. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10197977On your vehicle, the rear axle may contain an inadequate volume of lubricating oil. An inadequate volume of rear axle lubricant may result in rear wheel bearing damage potentially leading to bearing seizure. Bearing seizure may lead to rear axle or driveshaft failure. A rear axle or driveshaft failure may result in loss of vehicle motive power, loss of transmission park function, and loss of parking brake function, increasing the risk of a crash. This affects the following Thor Motor Coach products: model year 2021/2022 Ace, Challenger, Freedom Traveler, Hurricane, Miramar, Outlaw, and Windsport motorhomes
Every Thor Motor Coach Challenger model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.