2018 Thor Motor Coach Compass
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Thor Motor Coach › Compass › 2018
These records cover every 2018 Thor Motor Coach Compass. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2018 Thor Motor Coach Compass. Newest first.
Thor Motor Coach (TMC) is recalling certain 2016-2018 Thor Gemini and Compass recreational vehicles built on a Ford chassis and equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of…
Risk and remedy
Risk
An electrical short can increase the risk of a fire. Turn signal, instrument cluster or seatbelt pretensioner problems can increase the risk of a crash.
Remedy
Ford has notified owners, and Ford dealers will add a drainage hole in the driver's door stepwell and incorporate a fuse into the vehicle's wiring harness, free of charge. The recall began on June 19, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000154.
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Owner complaints
1 complaints
What owners report most
Latest complaints
- Structure › Body › Door · Visibility
TL* the contact owns a 2018 thor compass. When the contact attempted to exit the recreational vehicle, the front passenger door handle failed to open the door. In addition, the front passenger side window glass fell out of the window frame. The vehicle was not taken to a dealer or independent…
TL* the contact owns a 2018 thor compass. When the contact attempted to exit the recreational vehicle, the front passenger door handle failed to open the door. In addition, the front passenger side window glass fell out of the window frame. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing of the failures. The vehicle was not repaired. The manufacturer was notified of the failures and did not assist. The approximate failure mileage was 375.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Trimark 060-1650 Door Latch Failures
On November 23, 2020, the Office of Defects Investigation (ODI) opened PE20021 to investigate allegations of inoperative Trimark THP 060-1650 door lock/latches originally equipped on model years (MY) 2015-2017 Class A and Class C motorhomes.ODI received forty-six Vehicle Owner’s Questionnaires (VOQs) describing…
On November 23, 2020, the Office of Defects Investigation (ODI) opened PE20021 to investigate allegations of inoperative Trimark THP 060-1650 door lock/latches originally equipped on model years (MY) 2015-2017 Class A and Class C motorhomes.ODI received forty-six Vehicle Owner’s Questionnaires (VOQs) describing consumers being locked in or out of their vehicles.The door latch, containing a die-cast zinc plunger, was produced by Equality during calendar years 2014-2016. The die-cast may become porous and brittle over time and can break without warning, causing the vehicle owner to be unable to open the recreational vehicle door equipped with the latch.If the motorhome does not have any other doors such as some Class A models, occupants could be trapped inside, needing to climb out using the emergency exits. If locked out, owners would be unable to easily get in and retrieve children and pets. ODI analyzed the data provided by Trimark in response to its January 27, 2021 information request letter.Although an elevated failure rate was evident on a specific combination of plunger bolt, door lock/latch assembly and door, the data showed that most failures occurred within the first two years of service on the affected 2015-2017 vehicles.This data suggests that component failures generally would have already occurred.Further, ODI data reflects a downward trend in complaints after calendar year 2018 and for post- MY 2016 vehicles.This downward trend may be attributed Trimark's actions in 2016 such as changes in the manufacturing process of its zinc plunger component for the relevant population and its 2016 decision to switch to a steel plunger. In view of the nature of early-life failure, and failure rate trending downward for model years 2017 and newer, this Preliminary Evaluation (PE) is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10197969On certain model year 2012 2018 5-ton Sprinter vehicles that were upfitted into campers or recreational vehicles (RVs), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the Electronic Stability Control (ESP) control unit functions. If ESP control unit functions are disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash. This affects the following Thor Motor Coach products: model year 2013-2020 Chateau Citation & Four Winds Siesta, 2017-2019 Compass, 2017-2020 Four Winds, Gemini, Quantum, Chateau, & Synergy, and 2018-2020 Freedom Elite motorhomes
- 10197968us. On certain model year 2012 2018 5-ton Sprinter vehicles that were upfitted into campers or recreational vehicles (RVs), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the Electronic Stability Control (ESP) control unit functions. If ESP control unit functions are disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash. This affects the following Thor Motor Coach products: model year 2013-2020 Chateau Citation & Four Winds Siesta, 2017-2019 Compass, 2017-2020 Four Winds, Gemini, Quantum, Chateau, & Synergy, and 2018-2020 Freedom Elite motorhomes
- 10197610Model/Model Year to Add: 2017 Chateau 2017-2018 Chateau Citation 2017 Four Winds 2017-2019 Gemini 2017-2019 Quantum 2017-2019 Four Winds Siesta 2017-2019 Synergy 2018 Compass 2018 Freedom Elite 2021 Sanctuary 2021Tranquility PLEASE NOTE- Due to being unaware that chassis recall notifications we provide to TMC Owners and Dealers would need to be submitted at time of release, this communication is a historical filing.
- 10197609It has been determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses might detach at their connection points under certain operating conditions, which could cause hydraulic fluid to leak, resulting in the loss of power steering assist. If the hydraulic power steering hose detaches, the driver will still have manual steering functionality, but increased steering effort will be needed, particularly at low speeds. Sudden loss of power steering assist as well as the loss of hydraulic steering fluid to the road surface may increase the risk of a crash. This affects the following Thor Motor Coach products: 2017-2020 Chateau, Chateau Citation, Four Winds, Gemini, Quantum, Siesta, & Synergy; 2018-2019 Compass; 2018-2020 Freedom Elite; 2021 Sanctuary & Tranquility
- 10169044This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
- 10124236This letter stated that there was one (1) Service Notification issued for the month of October, 2017.
Every Thor Motor Coach Compass model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.