2020 Thor Motor Coach Redundant Quantum
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Thor Motor Coach › Redundant Quantum › 2020
These records cover every 2020 Thor Motor Coach Redundant Quantum. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2020 Thor Motor Coach Redundant Quantum. Newest first.
Thor Motor Coach (TMC) is recalling certain 2020-2021 Daybreak, Four Winds, Chateau, Freedom Elite, Quantum motorhomes built on a Chevrolet chassis. The BIM (Battery Isolation Manager)/BIR (Battery Isolation Relay) is not watertight when exposed to engine compartment heat.
Risk and remedy
Risk
Water may get into the BIM/BIR and create electrical arcing, increasing the risk of a fire.
Remedy
TMC will notify owners, and dealers will replace the BIM/BIR with a Trombetta solenoid, free of charge. The recall began January 13, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000206.
Thor Motor Coach (Thor) is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis (platform 970 (VS30), equipped with swivel seats. The wiring harnesses for the front seats may have been routed…
Risk and remedy
Risk
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy
Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1-877-855-2867 Mercedes-Benz customer service at 1-877-762-8267. Thor's number for this recall is RC000200.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10197980MBAG has determined that on certain model year 2019-2020 Sprinter vehicles, the retaining washer on the bolt that connects the brake pedal to its bearing block could come loose. If the retaining washer were to come loose, over time it could detach from the bolt, and in the worst case and with ongoing use of the brake pedal, the bolt might separate from the bearing block on one side. If this were to occur, the brake lamp switch could become continuously activated even when the brake pedal is not pressed. If the brake lamps are continuously illuminated, it would not be possible for following traffic to determine the braking intention of the vehicle, which could increase the risk of a crash. This affects the following Thor Motor Coach products: model year 2020-2021 Citation, Compass, Daybreak, Delano, Four Winds, Freedom Elite, Gemini, Quantum, Siesta, Synergy, and Tiburon motorhomes.
- 10197979MBAG has determined that on certain model year 2019-2020 Sprinter vehicles, the retaining washer on the bolt that connects the brake pedal to its bearing block could come loose. If the retaining washer were to come loose, over time it could detach from the bolt, and in the worst case and with ongoing use of the brake pedal, the bolt might separate from the bearing block on one side. If this were to occur, the brake lamp switch could become continuously activated even when the brake pedal is not pressed. If the brake lamps are continuously illuminated, it would not be possible for following traffic to determine the braking intention of the vehicle, which could increase the risk of a crash. This affects the following Thor Motor Coach products: model year 2020-2021 Citation, Compass, Daybreak, Delano, Four Winds, Freedom Elite, Gemini, Quantum, Siesta, Synergy, and Tiburon motorhomes.