2011 Thor Motor Coach Serrano
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Thor Motor Coach › Serrano › 2011
These records cover every 2011 Thor Motor Coach Serrano. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2011 Thor Motor Coach Serrano. Newest first.
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Thor Motor Coach (TMC) is recalling certain 2010-2011 Hurricane, and 2011 Serrano and Windsport motorhomes. The affected vehicles are wired to be powered by a generator and are equipped with an Iota ITS-50R transfer switch that may fail when exposed to elevated electrical loads and used in higher temperatures.
Risk and remedy
Risk
The transfer switch may overheat, increasing the risk of a fire.
Remedy
TMC will notify owners, and dealers will replace the Iota ITS-50R transfer switch with a transfer switch from another manufacturer, free of charge. The recall began on September 7, 2017. Owners may contact TMC customer service at 1-877-500-1020. Thor's number for this recall is RC000145.
Thor Motor Coach (Thor) is recalling certain model year 2006-2013 Windsport, model year 2006-2010 Magellan, model year 2007-2013 Hurricane, model year 2009-2013 Serrano and model year 2011-2013 A.C.E motorhomes. The motorhomes are equipped with an RV Custom Products Battery Control Center (BCC) which may experience a failure while the motorhome is in…
Risk and remedy
Risk
If the BCC fails, all power may be lost to the motorhome chassis, including all lighting, making the vehicle very difficult to operate, increasing the risk of a crash.
Remedy
Thor will notify owners, and dealers will rewire the BCC free of charge. The recall began on July 30, 2013. Customers may contact Thor at 1-877-855-2867. Thor's recall campaign number is RC000077.
Owner complaints
2 complaints1 involved a fire
What owners report most
Latest complaints
- Electrical system › Wiring
TL* the contact owns a 2011 thor serrano. While the vehicle was stationary, the transfer switch located under the bed compartment failed and an odor of smoke was detected. The contact's husband smelled electrical wires burning inside the transfer switch compartment. The motor home was taken to an…
TL* the contact owns a 2011 thor serrano. While the vehicle was stationary, the transfer switch located under the bed compartment failed and an odor of smoke was detected. The contact's husband smelled electrical wires burning inside the transfer switch compartment. The motor home was taken to an independent mechanic who replaced the transfer switch. The dealer was not made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was unknown.
- Electrical system · Engine · Visibility/wiper
TL* the contact owns a 2011 thor serrano 31X. While driving 50 mph, the instrument panel lights shut off and the vehicle stalled without warning. The vehicle restarted itself within three seconds. In addition, the windshield wipers failed again while driving various speeds. Kings campers of wausau…
TL* the contact owns a 2011 thor serrano 31X. While driving 50 mph, the instrument panel lights shut off and the vehicle stalled without warning. The vehicle restarted itself within three seconds. In addition, the windshield wipers failed again while driving various speeds. Kings campers of wausau, wisconsin was made aware of the failures and contacted the manufacturer (thor) for assistance. The dealer could not determine whether or not the failure was from the chassis or the motor home itself. The vehicle was included in nhtsa campaign number: 13v265000 (electrical system) as stated by the dealer and the manufacturer. The manufacturer was made aware of the issue. The failure mileage was approximately 14,000.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10169044This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
- 10124236This letter stated that there was one (1) Service Notification issued for the month of October, 2017.
Every Thor Motor Coach Serrano model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.