2021 Tiffin Phaeton
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Tiffin › Phaeton › 2021
These records cover every 2021 Tiffin Phaeton. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2021 Tiffin Phaeton. Newest first.
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2021-2023 Allegro, Red 340, 2021-2022 Phaeton, Breeze, Allegro Red 360, and 2022 Bay motorhomes. The output line on the LPG tanks may not connect properly to the service valve, which can cause a propane leak.
Risk and remedy
Risk
A propane leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will inspect and replace the service valves, as necessary, free of charge. Owner notification letters were mailed September 18, 2022. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-124.
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Allegro Breeze, Allegro Red, Allegro, Allegro Bus, Phaeton, and 2018-2021 Zephyr recreational vehicles. The sofa seat belts may not have been installed correctly, which could result in unsecured passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
Risk and remedy
Risk
Unsecured passengers have an increased risk of injury in the event of a crash.
Remedy
Dealers will inspect and repair the seat belts as necessary, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-118.
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2021-2022 Phaeton recreational vehicles. During manufacturing, an electrical outlet was not installed as intended, resulting in an open electrical wire inside the wall.
Risk and remedy
Risk
An open electrical wire can increase the risk of a fire.
Remedy
Dealers will inspect the vehicle and install an outlet on the wire, free of charge. Owner notification letters were mailed October 27, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-119.
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2021-2022 Allegro Bus and Phaeton motorhomes, equipped with certain Cummins L9 diesel engines. A fuel leak may occur from the fuel hose between the fuel pump and remote filter head.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will replace the fuel hoses, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-117.
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2021 Phaeton motorhomes, equipped with a roof mounted passenger side awning. A roof mounted body panel may have been improperly attached to the roof.
Risk and remedy
Risk
The roof mounted body panel may detach and become a road hazard, increasing the risk of a crash.
Remedy
Tiffin will notify owners, and dealers will inspect and, if necessary, properly adhere the body panel, free of charge. Owner letters were mailed April 26, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-115.
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2021 Phaeton recreational vehicles. The valve stem stabilizer can become loose, allowing the valve stem extender to contact the wheel.
Risk and remedy
Risk
If the valve stem extender rubs on the wheel, it can cause a loss of tire pressure, increasing the risk of a crash.
Remedy
Tiffin will notify owners, and dealers will replace the valve stem stabilizer, free of charge. The recall began April 22, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-114.
Owner complaints
3 complaints
What owners report most
Latest complaints
- Structure › Body › Step/ladder
The electric step on our coach broken on the road with the gear box issue and get loose , it is very dangerous to run with the electric step open to get people injured and also for the people that disembarked from the motor home, we feel that electrical step should have a safety when it is close .
- Electrical system › Instrument cluster/panel
The contact owns a 2021 Tiffin Phaeton Motorhome. The contact stated that while driving at 65 MPH, the instrument cluster went black and was inoperable. The vehicle was taken to the dealer and diagnosed with loose wiring. The dealer repaired the vehicle on six separate occasions; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000.
- Seats · Unknown or other · Visibility/wiper
Upon purchasing this 2021 tiffin phaeton rv, I realized the "a pillars" caused mirror and visual obstruction. initially believing it was a mirror adjustment, I learned that the driver seat was not centered on the steering wheel / dashboard and it was positioned to the left approx. 2"-3". not only…
Upon purchasing this 2021 tiffin phaeton rv, I realized the "a pillars" caused mirror and visual obstruction. initially believing it was a mirror adjustment, I learned that the driver seat was not centered on the steering wheel / dashboard and it was positioned to the left approx. 2"-3". not only does this prevent a clear view to the mirrors, but it causes "pedal confusion" and could result in a catastrophic collision resulting in a fatal(s) the distance between the gas and brake pedals are approx. 3". having the driver not centered on the steering wheel and steering column creates several safety issues. when speaking with tiffin representative (jeremy newell), he stated the driver seat position was an issue in 2020 and they manufactured a base plate to shift the seat over to center it on the steering wheel and dashboard. this also positioned the driver seat correctly over the gas and brake pedals thus preventing "pedal confusion". greg dees (regional director) at tiffin advised nhtsa has approved this seated position and that the "legal team" at tiffin advised they should not manufacture a new seat baseplate to correct the issue because it could compromise the safety of the driver. I advised dees they did this for 2020 rv's and asked why wouldn't they correct the issue in manufacturing for the 2021 rv's? dees admitted they have had similar issues, but for some reason won't address the 2021 rv because they used a new manufacture for the seat post ("villa") instead of freightliner. I have expressed my concerns with tiffin without any satisfaction and am now seeking the assistance from nhtsa as well as the ftc. it doesn't seem right that this issue should even make it through an inspection upon coming off the manufacture line. I am also concerned for every other 2021 tiffin owner. I have included 5 photos using a steel ruler.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10253713Faulty DEF sensors that due to shortage were not replaced. Instead engine software was temporarily modified to account for continued operation with a faulty sensor until replacement sensors were available. This campaign will install an engine control module calibration as well as confirm and/or install a new DEF header.
- 10216869Freightliner Custom Chassis Corporation (FCCC), has decided that a defect which relates to motor vehicle safety exists on certain model years 2017-2022 Freightliner Custom Chassis Corporation XCM, XCP, XCR, and XCS vehicles manufactured December 15, 2015, through July 22, 2021. The tire pressure monitoring system (TPMS) may display incorrect information, such as maximum temperature and tire pressure, and/or a message that the tires are under or over-inflated. The information displayed by the TPMS may misinform or confuse the driver, increasing the risk of a crash. The TPMS controller will be updated with new software, and certain units will receive a longer antenna mounting bracket to extend the rear antenna downward. Repairs will be performed, at no charge, by DTNA authorized service facilities.
- 10210971FCCC XC Valor Tire Pressure Monitoring System (TPMS) - Daimler states that on certain vehicles and under certain circumstances, the tire pressure monitoring system (TPMS) may display incorrect information such as maximum temperature and tire pressure, and /or a message that the tries are under or over-inflated. The TPMS controller will be updated with new software, and certain units will require a longer antenna mounting bracket to extend the rear antenna downward.
- 10208782Tiffin Motorhomes was notified by Daimler Trucks North America on behalf of Freightliner Custom Chassis Corporation of a defect that exists on specific model year 2017 - 2022 Freightliner Custom Chassis X-Line chassis manufactured February 20, 2017 through November 18, 2021 that are equipped with a valve stem extension and stabilizer configured with a specific tire valve stem and wheel combination. Tiffin Motorhomes built motorhomes on these specific Freightliner chassis between April, 2017 through December 6, 2021. Certain chassis may have been built with the tire valve stem extension for the inner wheel contacting the outer wheel rim opening, potentially damaging the valve stem resulting in a loss of air pressure in the inner tire. A loss of air pressure in the inner tire on a motorhome with a single drive axle may overload the outer tire and increase the risk of a crash.
- 10207107Tiffin mailed out a Customer Service Advisory on a Daimler Field Service Campaign (SF637) as a curtesy. The subject is FCCC Viper Low Voltage Display.
- 10199948Customer Service Advisory for Cummins Recall #21E032 and Freightliner Recall #21V-326 for High Pressure Fuel Rail - Freightliner chassis units built on by Tiffin.
Every Tiffin Phaeton model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.