2021 Tiffin Wayfarer
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Tiffin › Wayfarer › 2021
These records cover every 2021 Tiffin Wayfarer. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2021 Tiffin Wayfarer. Newest first.
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Wayfarer vehicles. The rear-center holding tank water pan bolts may pull through the lip of the pan, allowing the tank to drop down onto the exhaust pipe.
Risk and remedy
Risk
The tank falling onto the exhaust can affect vehicle stability, and increase the risk of a crash.
Remedy
Dealers will inspect and as necessary, replace any damaged holding pans. In addition, metal straps and a washer plate will be installed. Repairs will be performed free of charge. Owner notification letters were mailed November 29, 2021. Owners may contact Tiffin customer services at 1-256-356-8661. Tiffin's number for this recall is WAY-102.
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2022 Wayfarer motorhomes. Continuous stress on the frame rail hitch extensions may cause them to fail.
Risk and remedy
Risk
Extension failure can cause the hitch to detach from the motorhome, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the hitch and reinforce the frame rail extension, free of charge. Owner notification letters were mailed November 29, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is WAY-101.
Owner complaints
6 complaints1 injuries
What owners report most
Latest complaints
- Unknown or other
The vehicle is a recreation vehicle with a door in the added cabin on a Mercedes chassis. There are automatic extended steps mounted under the door opening. They have failed several times during travel. Sometimes they extend while driving striking curbs and the like. Sometimes they fail to extend…
The vehicle is a recreation vehicle with a door in the added cabin on a Mercedes chassis. There are automatic extended steps mounted under the door opening. They have failed several times during travel. Sometimes they extend while driving striking curbs and the like. Sometimes they fail to extend and lead to falls while opening the door to exit the vehicle. Tiffin knows of the problem, but it seems to be a design flaw that they cannot fix, and they continue to build units with the same-step problems. The problem seems to be poorly fitting doors that cut through control wires buried in the door jamb. To see similar documented events, visit: https://www.facebook.com/groups/182126562363457 and search on "steps." Please help.
- Structure › Body · Unknown or other
While driving down the road, the power door steps will spontaneously extend. This extends close to the ground and out to the side, and could catch on a curb, pothole, another vehicle, etc. This could cause an accident many different ways. It has been to the dealer for service multiple times…
While driving down the road, the power door steps will spontaneously extend. This extends close to the ground and out to the side, and could catch on a curb, pothole, another vehicle, etc. This could cause an accident many different ways. It has been to the dealer for service multiple times, details below. The issue persists. I have learned from Facebook groups that this issue is quite widespread and they seem to have not yet determined a reliable fix. I c Service history that I have – Vogt RV in Fort Worth - 7/15/2021 WO A565812– issue first reported. says sensor was replaced and door hinges were adjusted 8/31/21 – WO A566136 - issue persists – says sensor was replaced and door hinges were replaced 12/6/21 – WO A566697 – issue persists – says sensor was replaced again. Note that the unit was at the dealer from 12/6/21 through 7/29/22. 2/24/23 – Again serviced at Vogt. I don’t have the WO number but believe Rich was the technician assigned. I don’t know what was done. We picked up the unit on 2/27 and the steps worked for a couple days and then started giving the issue again. 3/2/23 – issue persists ontacted the manufacturer yesterday and they were not helpful.
- Forward collision avoidance › Adaptive cruise control · Lane departure › Assist
Vehicle flashed a warning that Active Distance Assistance was not functional, and within a few minutes started to veer left, as if there was a flat tire (which there was not), so I was trying to keep it centered in my lane when the steering wheel suddenly turned counterclockwise in my hands and…
Vehicle flashed a warning that Active Distance Assistance was not functional, and within a few minutes started to veer left, as if there was a flat tire (which there was not), so I was trying to keep it centered in my lane when the steering wheel suddenly turned counterclockwise in my hands and swerved the vehicle to the hard left into an oncoming lane. I had to hit the brakes hard and yank the steering wheel back to the right to bring the vehicle back into my lane, just barely avoiding on coming cars, who had slowed when they saw me coming at them. This was an extremely narrow miss, if the oncoming vehicles had been next to me, the RV would have collided just like that. I have suffered severe mental duress from this event, and do not know whether the vehicle is safe anymore. My friend was following me and witnessed the incident. When I arrived and my house and backed up in to my driveway, the rear backup camera was acting up and blipping the image in and out rapidly, like it was shorting out. I had recently had the vehicle in to the local dealer for work on the same malfunctioning control system, which failed on us in our April 2022 trip to Utah. Supposedly they had fixed it all.
- Unknown or other
The Tiffin Wayfarer is built on a MB Sprinter 3500 chassis. Tiffin adds rear wheelwell liners made of plastic. These liners are held onto the chassis by 4 screws all on the outside of the liner. There is no inside support of the liner or reinforcement of the screws. My right side liner detached…
The Tiffin Wayfarer is built on a MB Sprinter 3500 chassis. Tiffin adds rear wheelwell liners made of plastic. These liners are held onto the chassis by 4 screws all on the outside of the liner. There is no inside support of the liner or reinforcement of the screws. My right side liner detached while traveling on I-81 in PA at 65 mph. It went under the wheels which caused the vehicle to bounce and it acted like a blow-out. I pulled over and could see no significant damage and there were no warning lights so we kept traveling. Luckily there were no vehicles behind us as they would have had plastic shooting at them. I removed the left side liner when I got home and found that it was being held on by a single screw as the other 3 points had failed. I have enclosed a PDF showing the left side liner damage. The mounting is totally insufficient. Other owners have stated that they also have had the liners come off and one owner said his rubbed to the point where it melted. I have attempted to contact Tiffin Wayfarer without success. No insurance or police were involved.
- Forward collision avoidance › Adaptive cruise control · Vehicle speed control
Cruise control disengagement . Abrupt ceasing interferes with anti collision and speed control causing slowing speeds without warning, could be a risk to those following as well disrupting the flow of traffic. The vehicle has been inspected by 3 MB service technicians. 1 .MB of Selma, TX-09/2021…
Cruise control disengagement . Abrupt ceasing interferes with anti collision and speed control causing slowing speeds without warning, could be a risk to those following as well disrupting the flow of traffic. The vehicle has been inspected by 3 MB service technicians. 1 .MB of Selma, TX-09/2021 2. MB of Boerne, TX-09/2021 3. MB of Birmingham, AL @ Casa Grande, AZ-Tiffin Rally-10/2021 All 3 dealers confirmed problem. The RV manufacturers reps as well as MB reps have inspected the issue It was taken today 01/04/2022 to MB of Boerne as the issue persists and is not currently fixed The message "Distance Assist Inoperative" appears when the system becomes inoperative
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Automatic emergency braking · Lane departure › Warning
All driver assist functions randomly shut down and start working again. It may work correctly all day and then the next day it might work for 30 minutes or an hour or not at all. It has been to Mercedes for this problem, I don't think they know how to fix it. Based on the number of people I read…
All driver assist functions randomly shut down and start working again. It may work correctly all day and then the next day it might work for 30 minutes or an hour or not at all. It has been to Mercedes for this problem, I don't think they know how to fix it. Based on the number of people I read having the same problem. It might be related to computer hardware being hard to get, makes it hard to drive much distance when the system is designed to keep you from accidentally running into something and then it just shuts down.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10240357On certain Sprinter vehicles, the fuse layout of the interior heating ventilation and air conditioning (HVAC) blower motor might not meet the requirements for prolonged operation at the highest blower setting. The interior blower motor circuit may be inadequate, which can allow the wiring harness to overload. Consequently, a risk of fire during operation and a risk of injury cannot be ruled out.
- 10235507On certain Sprinter vehicles, the fuse layout of the interior heating ventilation and air conditioning (HVAC) blower motor might not meet the requirements for prolonged operation at the highest blower setting. The interior blower motor circuit may be inadequate, which can allow the wiring harness to overheat. Consequently, a risk of fire during operation and a risk of injury cannot be ruled out.
- 10232211Mercedes-Benz AG, the manufacturer of Mercedes-Benz Sprinter vans, has determined that a defect, which relates to motor vehicle safety, exists in certain Model Year 2019-2022 Mercedes-Benz Sprinter vehicles. a component of the vehicle's park lock system might fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway. This may increase the risk of a crash. an authorized Mercedes-Benz Sprinter dealer will update the software of various controls units on the affected vehicles, free of charge. This repair will take approximately 1 hour. For any questions regarding this safety recall, please contact Mercedes-Benz USAs Customer Assistance Center at 1-800-367-6372 or visit their website at https://www.mbvans.com/en/recall-information.
- 10230955Mercedes-Benz Safety Recall #22V-796 A component of the vehicle's park lock system might fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway. This may increase the risk of a crash.
- 10227505Checking of wheel liners for proper securement and verification they are not loose, missing screws, or misaligned.
- 10225836Customer Service Advisory was sent regarding Mercedes Benz Recall # 22V360, The communication module's SIM card could become disabled and prevent a connection with a mobile phone network. In this case, the digital owner's manual as well as the automatic eCall function would not be available, which could preclude or delay the arrival of emergency responders. This could increase the risk of an injury following an emergency event.
- 10216861Mercedes-Benz has initiated a Recall Campaign for Model Year 2020 Sprinter vehicles to update the Engine Control Unit (ECU) software and Transmission Control Unit (TCU) software in these vehicles. To ensure your vehicle is in compliance with emissions regulations and is covered by the full protection of the emission warranty provisions, it is recommended that you have your vehicle serviced as soon as possible. Failure to do so could be deemed a lack of proper maintenance on your vehicle. This Recall Campaign does not cover any other components, and standard warranty terms and exclusions apply to those components.
- 10216855Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Sprinter vehicles, the Engine Control Unit (ECU) software, Transmission Control Unit (TCU) software and Dosing Control Unit (DCU) software does not correspond to current series production specifications. An authorized Mercedes-Benz Sprinter dealer will update the Engine Control Unit (ECU) software, Transmission Control Unit (TCU) software and Dosing Control Unit (DCU) software.
- 10216847MBAG has determined that on certain Mercedes-Benz Sprinter vehicles, the communication module's SIM card might become disabled and prevent a connection with a mobile phone network. In this case, the manual as well as the automatic eCall function would not be available, which could preclude or delay the arrival of emergency responders. This might increase the risk of an injury following an emergency event.
- 10215324Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz Sprinter vans, has determined that on certain Sprinter vehicles, the display function of the rearview camera might be impaired. In some instances the rearview image might not be displayed in the central display after engaging the reverse gear. Instead, the central display would continue to display the existing screen image (e.g. navigation, radio, etc.) or display a black screen with a message warning of the inoperability of the rearview camera to display an image. There is no deactivation of the rearview camera, or frozen rearview camera image. A rearview camera image might not be available within 2.0 seconds (as required by FMVSS 111 S5.5.3) as the vehicle begins to back up, which might impair rear visibility which could increase the risk of a crash.
- 10213099Mercedes-Benz's NHTSA #21V-055 recall for "Updating "eCall" Software.
- 10208783MBAG was notified of customer complaints claiming a van had "rolled away" after the driver had selected the Park ("P") gear position and P was displayed to the driver in the instrument cluster. MBAG confirmed that if the vehicle is not properly secured in accordance with the parking instructions in the vehicle Operator's Manual, in particular by always engaging the parking brake after shifting to P, the vehicle could roll from its parked position which could increase the risk of a crash. Always secure the van in accordance with the instructions in the Operator's Manual.
- 10202139Blocked Air Return - It has come to our attention that some 2020, 2021 and 2022 Wayfarer Motorhomes have an air return that is blocked by a wood panel. If the air return vent is blocked this could cause the furnace to not operate properly which would cause difficulty in heating the motorhome.
Every Tiffin Wayfarer model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.