2016 Toyota RAV4 Hybrid
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2016 Toyota RAV4 Hybrid. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
17 complaints4 involved a crash
What owners report most
Latest complaints
- Tires
See attached document for complaint.
- Structure › Body
TL* the contact owns a 2016 toyota RAV4 hybrid. While the vehicle was stationary and while driving various speeds, the chrome trim on the dashboard significantly reduced the driver's visibility on several occasions. The contact stated that the view of the front side mirrors were obstructed by a…
TL* the contact owns a 2016 toyota RAV4 hybrid. While the vehicle was stationary and while driving various speeds, the chrome trim on the dashboard significantly reduced the driver's visibility on several occasions. The contact stated that the view of the front side mirrors were obstructed by a shiny glare that created a blinding effect. The contact stated that the lack of visibility became more prominent and persistent in the front driver's side mirror when the sun was present. Stevinson toyota west (780 denver west colorado mills blvd, lakewood, colorado 80401, (720) 259-2544) was made aware of the failure and referred the contact to an independent body repair shop. The independent mechanic repaired the vehicle by applying a fabric masking tape to the chrome trim of the dashboard. The manufacturer was made aware of the failure. The failure mileage was 36.
- Fuel/propulsion system
I filled my car with full tank I am only running my car just gave me 248 miles the fuel tank light was flashed .and the car supposed to go for 339 or 349 miles with full tank I want to downtown miami from tampa I was supposed to stop to full it again.
- Electrical system › Instrument cluster/panel · Visibility/wiper
TL* the contact owns a 2016 toyota RAV4 hv. The contact stated that he was unable to see the instrument panel gauges in sunny conditions. The vehicle was taken to germain toyota of naples (13315 tamiami trail n, naples, fl 34110 (888) 722-4942) where it was diagnosed. The dealer suggested that the…
TL* the contact owns a 2016 toyota RAV4 hv. The contact stated that he was unable to see the instrument panel gauges in sunny conditions. The vehicle was taken to germain toyota of naples (13315 tamiami trail n, naples, fl 34110 (888) 722-4942) where it was diagnosed. The dealer suggested that the contact have the windows tinted. The contact purchased the tint, but the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 10,000. Updated 11/02/17*lj *tr
- Service brakes
I was pulling into a parking space in a parking deck. as I turned into the spot I applied the brakes. the brake pedal went to the floor and the car wouldn't slow or stop. There was no braking power whatsoever. I took my foot off the brake pedal and the car crashed into the concrete wall.
- Structure › Body › Hatchback/liftgate › Hinge and attachments · Unknown or other
Automatic trunk lift gate piston has not worked since purchasing this car brand new with 32 miles on it in march 2016. the piston was originally replaced 200 miles into driving the car. piston has repeatedly fallen off of joint and has caused extensive body damage multiple times. this happened…
Automatic trunk lift gate piston has not worked since purchasing this car brand new with 32 miles on it in march 2016. the piston was originally replaced 200 miles into driving the car. piston has repeatedly fallen off of joint and has caused extensive body damage multiple times. this happened again over the weekend and caused very extensive damage to the trunk and roof of the car and the trunk IS unable to be shut. car IS out of service currently and the trunk had to be bungeed to another part of the car in order to drive it to a nearby dealer which was a 30 mile drive on the highway. the trunk would not shut and it was open the entire drive. I have 2 young children in car seats and do not feel safe putting them in this vehicle due to the faulty automatic lift gate issue. *tr
- Service brakes · Structure › Body · Suspension · Vehicle speed control
My wife was driving this vehicle when she was backing out when my car surged backward into a tree that prevented her from going down a revene on a mountain. there IS damage to the rear bumper, rear door, undercarrage, and structural. *tr
- Service brakes · Structure › Body
I was parking my vehicle in a parking space (on an incline) when I applied the breaks, the car lurched forward jumped a raised sidewalk and came to a stop after hitting the concrete wall of a building. It caused damage to the building and the front of the vehicle. I had the vehicle checked at the purchasing dealer and they found nothing wrong.
- Unknown or other
When I bought this car the last week of june 2016, my 2016 RAV4 sle hybrid center console deck lid slam to close there IS no spring to hold the lid in the console so you can close it normally, my grankids (6 and 5 years old) can get hurt if they put their finger, took it to the dealer they say this…
When I bought this car the last week of june 2016, my 2016 RAV4 sle hybrid center console deck lid slam to close there IS no spring to hold the lid in the console so you can close it normally, my grankids (6 and 5 years old) can get hurt if they put their finger, took it to the dealer they say this model doesn't have the spring, this IS very dangerous for the kids if they open the lid and let it go could easily break their fingers,it does not close like a regular other car lid, mechanics checked and show me the difference between my car and another toyota RAV4 hybrid limited 2016 that it has the spring but the RAV4 sle hybrid 2016 not, so please do something before any child get hurt and that will be very bad they could lose a finger, with the force that the lid closes.
- Service brakes
As the vehicle was pulling into its usual parking spot at slow speed with the foot brake being applied, it suddenly and uncontrollably accelerated. despite the foot brake being fully applied, the vehicle could not be stopped until it struck an unmovable object.
- Engine · Steering
During the first startup of the day (or after cooled down) the steering wheel moves rapidly from side-to-side and the engine surges rocking the car back and forth. The car IS in park, and my foot has to be on the brake to start the car, but I'm concerned about this happening in traffic with the car…
During the first startup of the day (or after cooled down) the steering wheel moves rapidly from side-to-side and the engine surges rocking the car back and forth. The car IS in park, and my foot has to be on the brake to start the car, but I'm concerned about this happening in traffic with the car in gear. So far it's an intermittent problem. I can't reproduce it for the dealership. The steering wheel can wobble at startup without the engine surging. This has been happening since I leased the car.
- Unknown or other
The pre collision system (pcs) does not warn that the car IS close to another vehicle at any speed. since it does not provide an audible, how can one be sure that the pcs will stop the vehicle before a collision.
- Unknown or other
Toyota has installed a decorative silver trim on the 2016 RAV4 dashboard facing the passenger compartment. this trim reflects sunlight into the driver's eyes at certain angles of bright sunlight. this reflection can appear suddenly when making a turn or emerging from a shadow. this reflection…
Toyota has installed a decorative silver trim on the 2016 RAV4 dashboard facing the passenger compartment. this trim reflects sunlight into the driver's eyes at certain angles of bright sunlight. this reflection can appear suddenly when making a turn or emerging from a shadow. this reflection can distract or partially blind a driver, and over time fatigue a driver. accordingly, I believe this decorative silver trim IS a safety hazard as distracted, fatigued drivers cause accidents. I believe toyota should offer to replace this trim with a non-reflecting material. other toyota RAV4 owners have complained about this feature on the internet (see rav4world.com). I have complained about this design feature directly to toyota corporate. their technical representatives looked at my vehicle on 27 july. I was told by the dealer's representative that toyota concluded this IS their standard part for 2016 RAV4 and as such IS not defective. toyota technical representatives would not meet with me or allow me to see how they evaluated the sun reflection - it was a bright sunny day. the dealer said toyota would not provide their written evaluation discrediting my compliant. in my opinion, toyota took the easy way out as replacing this decorative trim IS inconvenient for them. you can evaluate this issue on any 2016 toyota RAV4. my local dealership, apparently agreeing with me about the problem, has offered to do an unauthorized modification to the vehicle and have the reflective strip removed, repainted black and reinstalled. this IS a less than ideal solution since the paint will not bond well to the plastic reflective strip and will wear over time. in addition, this does not fix the tens of thousands of other rav4s on the road or reduce the potential for avoidable accidents.
- Visibility/wiper
I am citing a safety deficiency on 2016 toyota rav 4 hybrid ltd, sold to me by greentree toyota, danbury ct, on april 27, 2016. it IS a reflective area attached to the dashboard, which causes a glare into the driver's eyes when the vehicle dashboard catches the sun. this unnecessary and…
I am citing a safety deficiency on 2016 toyota rav 4 hybrid ltd, sold to me by greentree toyota, danbury ct, on april 27, 2016. it IS a reflective area attached to the dashboard, which causes a glare into the driver's eyes when the vehicle dashboard catches the sun. this unnecessary and dangerous glare IS more than an annoyance because it reduces the driver's ability to see when the glare occurs. I therefore request and demand that it be corrected on my vehicle promptly. toyota drivers who are affected by the reflective surface glare pose a threat to all vehicles on the road. it must be deleted from further production as well. if my vehicle IS not promptly corrected by may 15, 2016, I shall seek to have it done expertly at my expense and bill all those responsible for selling me the vehicle.
- Engine
In the toyota rav 4 hybrid, the "power" (ignition" button IS about 2.25" from the ac button. (See attached photo). When you are driving less than 10 mph you can push the button and the engine will turn off, steering wheel lock up, and the car keeps rolling. This happened to me. I was stopped at a…
In the toyota rav 4 hybrid, the "power" (ignition" button IS about 2.25" from the ac button. (See attached photo). When you are driving less than 10 mph you can push the button and the engine will turn off, steering wheel lock up, and the car keeps rolling. This happened to me. I was stopped at a light, as the light turned green, I wanted to turn off the ac, and I accidentally pushed the wrong button (because they were close together), and the whole engine turned off, while I was in the intersection. Luckily, the streets were empty so nothing happened. This would not be as much of an issue if the two buttons were not close together, but since they are so close together, the ignition button should not turn off so easily, turning off with a push without a foot on the brake pedal, in drive and without the parking brake on. I tested it out while in reverse and backing out of my parking space at work, and the engine turned off and the car kept going. It does not happen at higher speeds, but I think it IS still dangerous. I contacted toyota about this, but they said that this IS the way it was designed. They claim, "if you hold the power button for a number of seconds while driving it will turn the vehicle off. This technique may slow down the vehicle as a very last resort in an emergency situation if all other efforts to stop the vehicle fail." the only problem IS that I did not have to hold the button down for a few seconds, and it turned off. I merely pushed it, as I would to turn off the ac, and the engine shut down. Maybe at higher speeds you need to hold it down for a while, but at low speeds a light push can shut the engine down.
- Unknown or other
The lane departure system shows as "off" in the status screen however it IS turned "on" in the menu. it has been on since I bought it and responsive, so I know how it works. \ however, since yesterday, when it snowed, I received an error about parking assist not working - it was assumed this…
The lane departure system shows as "off" in the status screen however it IS turned "on" in the menu. it has been on since I bought it and responsive, so I know how it works. \ however, since yesterday, when it snowed, I received an error about parking assist not working - it was assumed this happened when snow built up on the sensors, and at one point it actually said that, when I put vehicle in reverse and it saw snowflakes. that problem cleared, and that was that. but out of the blue, the lda says off, even though turned on, and did nothing to make that happen. weird, I only knew this as I was paging through the screen choices in the small screen between speedo and quasi-tach, seeing it was "off" even though it was turend on...no warning it wasn't working. and I know it isn't working as I tried to cross the lane marking and nothing happened.
- Visibility/wiper
In full sun conditions, information screen IS washed-out. Tried contrast adjustment with no success. Front - side windows are tinted as allowed by arizona vehicle code.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005119This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005061This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10244115TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks
Every Toyota RAV4 Hybrid model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.