2022 Toyota Sienna Hybrid
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Toyota › Sienna Hybrid › 2022
These records cover every 2022 Toyota Sienna Hybrid. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2022 Toyota Sienna Hybrid. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Sienna Hybrid 7-passenger vehicles. The second-row seat backs may fail to remain secured in the event of a crash.
Risk and remedy
Risk
A seat back that is not secured may fail to properly protect an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will update the supplemental restraint system (SRS) electronic control unit (ECU) software. For vehicles equipped with the "Mobility as a Service" (MaaS) package, dealers will replace the two second-row seat backs. Repairs will be performed free of charge. Owner notification letters are expected to be mailed December 7, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB24 and 26TA24.
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk and remedy
Risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating…
Risk and remedy
Risk
An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.
Remedy
Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.
Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is…
Risk and remedy
Risk
Driving with a deactivated stability control system increases the risk of a crash.
Remedy
Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Sienna vehicles equipped with seating for eight passengers. An incorrect seat belt webbing guide may have been installed on the outboard second-row seat belt assemblies.
Risk and remedy
Risk
During seat belt pre-tensioner deployment, the incorrect webbing guide may damage the seat belt webbing, causing it to tear and increasing the risk of injury during a crash.
Remedy
Dealers will replace the outboard second-row seat belt assemblies, free of charge. Owner notification letters were mailed January 10, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 21TB08 and 21TA08.
Owner complaints
22 complaints1 involved a crash2 injuries
What owners report most
Latest complaints
- Power train · Service brakes
Concern 1: My 2022 Toyota Sienna intermittently experiences an unexpected forward surge while braking. When I press the brake pedal to slow or stop the vehicle, I sometimes feel a sudden forward pushing or acceleration sensation before the vehicle slows down. The behavior is unexpected and…
Concern 1: My 2022 Toyota Sienna intermittently experiences an unexpected forward surge while braking. When I press the brake pedal to slow or stop the vehicle, I sometimes feel a sudden forward pushing or acceleration sensation before the vehicle slows down. The behavior is unexpected and concerning, particularly when approaching another vehicle, intersection, or obstacle. I am concerned that this condition could increase the risk of a collision Concern 2 – Clicking/clunking from driver's side There is also a repetitive clicking or clunking noise from the driver's side of the vehicle during stop-and-go operation. The noise can be heard when the vehicle stops and then begins moving again. I reported this condition to Nalley Toyota in Roswell and requested that it be inspected as a potential warranty issue. I was advised that I would need to pay a diagnostic fee.
- Service brakes
I am reporting an ongoing braking-safety problem with my 2022 Toyota Sienna XSE Hybrid. During low-speed braking, at the transition from regenerative to conventional hydraulic/friction braking, the expected deceleration can change abruptly. The vehicle can briefly surge forward even though I…
I am reporting an ongoing braking-safety problem with my 2022 Toyota Sienna XSE Hybrid. During low-speed braking, at the transition from regenerative to conventional hydraulic/friction braking, the expected deceleration can change abruptly. The vehicle can briefly surge forward even though I continue braking. This reduces the gap to the vehicle ahead, requiring significantly harder and faster brake-pedal input to avoid a collision. This affects the predictability of stopping distance. I purchased the vehicle on June 17, 2024 as a Toyota Certified Used Vehicle. On July 8, 2024, during a service visit — 21 days and 577 miles after purchase — I personally reported to Toyota a noticeable change/jerk in braking force at low speed during the transition between regenerative and conventional braking, and Toyota officially documented my complaint. T-SB-0047-24 already existed and provides for reprogramming the brake actuator control module. The update was not performed then and still has not been performed. In 2026, I again returned to Toyota with the same complaint. Seeger Toyota did not perform a road test because the technician considered the mechanical brakes unsafe. The dealer recommended rotor replacement because of corrosion/pitting, but the final RO contains no separate rotor-thickness measurements, runout measurements, quantitative pitting/corrosion data, or specific Toyota limits/criteria. After my written escalation, the Service Manager agreed to perform T-SB-0047-24 at no charge, but the update remains unperformed and the problem recurs regularly. I ask NHTSA/ODI to evaluate this case as a potential safety defect related to the regenerative-to-hydraulic brake transition. Because of the 2,000-character limit, the full description and chronology are attached as a separate PDF. Key evidence is being uploaded with this complaint; additional service records, correspondence, and photographs/measurements are preserved and can be provided upon request.
- Back over prevention › Rearview system braking · Electrical system · Lane departure › Blind spot detection
I own a 2022 Toyota Sienna with approximately 67,680 miles. The vehicle began displaying warnings for **Blind Spot Monitor Malfunction, Rear Cross Traffic Alert Malfunction, and Parking Support Brake Unavailable**. A Toyota dealer diagnosed the problem and found significant corrosion at **both…
I own a 2022 Toyota Sienna with approximately 67,680 miles. The vehicle began displaying warnings for **Blind Spot Monitor Malfunction, Rear Cross Traffic Alert Malfunction, and Parking Support Brake Unavailable**. A Toyota dealer diagnosed the problem and found significant corrosion at **both rear blind spot monitor connections**. The wiring harness connector pins had corroded/broken off inside the blind spot monitor sensors. The dealer recommends replacing both blind spot monitors and the rear bumper wiring harness and recalibrating the system. The estimated repair cost is **$3,945.84**. I am concerned that both sides of this safety-related system experienced severe corrosion on a vehicle that is less than five years old. These components are not scheduled maintenance or wear items. I have also found reports of other 2021–2022 Toyota Sienna owners experiencing blind spot monitoring failures involving corrosion of the rear sensor/connectors, including another 2022 Sienna at approximately 65,000 miles. Toyota's Brand Engagement Center has documented my complaint but declined to review the repair for goodwill assistance because the vehicle is outside the basic warranty and has not been serviced exclusively at Toyota dealerships. I am filing this complaint because the corrosion simultaneously disables multiple driver-assistance/safety functions and appears unusually premature. I believe NHTSA should investigate whether corrosion or inadequate protection of the rear blind spot monitor connections is affecting other 2021–2024 Toyota Siennas.
- Service brakes
When apply the brake, the car will have sudden forward pushing.
- Structure › Body › Door › Hinge and attachments
I am reporting a potential safety issue involving the passenger-side power sliding door on a 2022 Toyota Sienna. On XXX, my [XXX] child was outside the vehicle in a wagon while the passenger-side sliding door was closing. He reached toward the vehicle, and his fingers became trapped near the front…
I am reporting a potential safety issue involving the passenger-side power sliding door on a 2022 Toyota Sienna. On XXX, my [XXX] child was outside the vehicle in a wagon while the passenger-side sliding door was closing. He reached toward the vehicle, and his fingers became trapped near the front edge of the sliding door, closest to the front passenger door. The power door did not stop or reverse after contacting his fingers. It continued closing, clicked shut, and fully latched with his fingers caught in the door. We immediately opened the door and removed his hand. Thankfully, he was not seriously injured, but the incident had the potential to cause a severe hand or finger injury. I am concerned that the obstruction-detection or pinch-protection system did not detect an infant’s fingers in this location. I am submitting this complaint so the incident is documented and can be compared with any similar reports involving Toyota Sienna power sliding doors. Vehicle: 2022 Toyota Sienna VIN: [XXX] Incident date: XXX Incident location: [XXX] Affected component: Passenger-side power sliding door INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
I am reporting a potential safety issue involving the passenger-side power sliding door on a 2022 Toyota Sienna. On XXX my [XXX] child was outside the vehicle in a wagon while the passenger-side sliding door was closing. He reached toward the vehicle, and his fingers became trapped in the sliding…
I am reporting a potential safety issue involving the passenger-side power sliding door on a 2022 Toyota Sienna. On XXX my [XXX] child was outside the vehicle in a wagon while the passenger-side sliding door was closing. He reached toward the vehicle, and his fingers became trapped in the sliding door, closest to the front passenger door. The power door did not stop or reverse after contacting his fingers. It continued closing, clicked shut, and fully latched with his fingers caught in the door. We immediately opened the door and removed his hand. Thankfully, he was not seriously injured, but the incident had the potential to cause a severe hand or finger injury. I am concerned that the obstruction-detection or pinch-protection system did not detect an infant’s fingers in this location. I am submitting this complaint so the incident is documented and can be compared with any similar reports involving Toyota Sienna power sliding doors. Vehicle: 2022 Toyota Sienna VIN: [XXX] Incident date:XXX Incident location: [XXX] Affected component: Passenger-side power sliding door INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Seats
Stitching on the driver seat is tearing. Under normal wear. The vehicle is just out of the 3 year/36,000 warranty period. If the seat continues to degrade it will not be safe for future use as it worsens.
- Service brakes
The car will occassionally lurch forward while braking. It's somewhat random but most often happens when going down a slight hill. My best guess is that there is an issue with the transition from regenerative braking to mechanical braking. It feels like the vehicle momentarily looses contact with…
The car will occassionally lurch forward while braking. It's somewhat random but most often happens when going down a slight hill. My best guess is that there is an issue with the transition from regenerative braking to mechanical braking. It feels like the vehicle momentarily looses contact with the brakes and that the brake pedal has to be pushed down another inch or two to reengage. My concern is that if this happens at the wrong time that I will get in an accident. This has happened ever since I bought it. It's not very often, maybe once a week. Speeds have been variable from under 25 to highway speeds.
- Seats
We brought our 2022 Toyota Sienna in for service January 2024 for the driver's seat. The seat would make really loud popping noises that sounded like something was loose when the seat moved forward and backward. We brought the vehicle in, and the service technician discovered that the driver's seat…
We brought our 2022 Toyota Sienna in for service January 2024 for the driver's seat. The seat would make really loud popping noises that sounded like something was loose when the seat moved forward and backward. We brought the vehicle in, and the service technician discovered that the driver's seat assembly was loose and cracking. The technician removed and replaced faulty components of the seat assembly under warranty. The seat starting having the same issues recently, and we are concerned of an on going safety issue given the instability of the driver's seat. The dealership informed us they will not repair the seat under warranty.
- Structure › Body · Visibility/wiper
Rear windshield shattered between 4/16/2026, 10:04 AM and 4/16/2026, 6:43 PM without reason, no one near it to cause this broken windshield. I have Simplisafe camera that showed no one was near the car. See attached pictures.
- Fuel/propulsion system
I was pulling out onto a main road, pressed the accelerator and "not much" happened. The car accelerated to maybe 5 mph and no faster. Took my foot off the accelerator and pushed it to the floor. No response. It was like the vehicle only ran on EV mode and did not turn the engine on. In a second or…
I was pulling out onto a main road, pressed the accelerator and "not much" happened. The car accelerated to maybe 5 mph and no faster. Took my foot off the accelerator and pushed it to the floor. No response. It was like the vehicle only ran on EV mode and did not turn the engine on. In a second or more returned to normal and could not reproduce what happened. On coming traffic had to break. There was enough room to pull out under normal situations.
- Electrical system · Forward collision avoidance › Adaptive cruise control · Lane departure › Warning
I am reporting a recurring safety-related defect involving driver-assistance and steering-wheel controls on my 2022 Toyota Sienna Limited, VIN [XXX] ry 8, 2026, I brought the vehicle to Parkway Toyota in [XXX] bec [XXX] tion” warning appeared and cruise control stopped working. The dealer…
I am reporting a recurring safety-related defect involving driver-assistance and steering-wheel controls on my 2022 Toyota Sienna Limited, VIN [XXX] ry 8, 2026, I brought the vehicle to Parkway Toyota in [XXX] bec [XXX] tion” warning appeared and cruise control stopped working. The dealer diagnosed the issue as related to the 12V battery, replaced the battery, and advised that the condition was resolved. The same malfunction later recurred. I returned to Parkway Toyota on March 18-19, 2026 for the same problem. I reported that the issue had reappeared after driving in cold conditions in Canada and that when the vehicle was warm there were no warning lights. The dealer diagnosed DTC U042381 (“invalid data received from instrument panel cluster”) and replaced the hybrid vehicle control ECU. I was told the repair was complete. Within about two days, the identical “LTA Malfunction” warning returned again and cruise control was again disabled. In addition, a broader failure then developed involving the steering-wheel-mounted controls: the steering-wheel buttons stopped responding, the instrument display became stuck on one screen and could not be changed, the cruise-control buttons stopped functioning, and the radio volume could no longer be changed from the steering wheel. This appears to be an intermittent but recurring defect affecting driver-assistance functions and vehicle controls while driving. The vehicle has now had two repair attempts for the same general condition, and the problem has not been resolved. Repairing dealer: Parkway Toyota, [XXX] . Repair dates: January 8, 2026 and March 18-19, 2026. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Service brakes
While braking, when the vehicle switches from regenerative braking to conventional, the vehical lurches or momentarily speeds up before stopping. All while brake petal is depressed.
- Visibility › Sun/moon roof assembly
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated that while his pregnant wife was driving and using the sunroof to allow air into the cabin, the sunroof glass suddenly shattered without impact. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 121,978.
- Seat belts
Passenger side mid row seat belt was completely pulled but won’t retract anymore. I just brought my Sienna to Toyota to get it fixed for a $299.00 plus whatever extra cost will be. I want to make sure this is not a safety factory issue vs unfortunate event.
- Air bags · Service brakes, hydraulic
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated that while driving 25 MPH, the vehicle crashed into the rear of a stationary vehicle; however, the air bags failed to deploy. Additionally, the ABS failed to activate as designed. The contact sustained a back injury upon impact…
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated that while driving 25 MPH, the vehicle crashed into the rear of a stationary vehicle; however, the air bags failed to deploy. Additionally, the ABS failed to activate as designed. The contact sustained a back injury upon impact; however, medical attention was not sought. The vehicle was towed to the residence. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 84,751.
- Air bags
When purchased "As Is", an airbag deployment was disclosed but not that the front passenger side airbag had not been replaced. In December of 2025, an SRS Airbag warning appeared. Upon inspection, the mechanic discovered a "resistor" had been inserted in the SRS cirucuity to avoid disclosure of…
When purchased "As Is", an airbag deployment was disclosed but not that the front passenger side airbag had not been replaced. In December of 2025, an SRS Airbag warning appeared. Upon inspection, the mechanic discovered a "resistor" had been inserted in the SRS cirucuity to avoid disclosure of the absence of a replacement airbag. The replacement airbag was installed at my cost of $1,578.09 +8% Ohio Sales Tax. I contacted the selling dealer, Toyota of Bedford (OH), in early January 2026 but have not received a response. The other dealer disclosed in the Carfax (likely responsible for the omission of the airbag when the vehicle was repaired in July of 2022) is Suburban Toyota of Troy, MI.
- Latches/locks/linkages › Doors › Latch
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated while attempting to open or close the doors using sensor button, the rear door failed to perform as intended. No warning light was illuminated. The contact stated that the failure had occurred on several occasions. A dealer was not…
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated while attempting to open or close the doors using sensor button, the rear door failed to perform as intended. No warning light was illuminated. The contact stated that the failure had occurred on several occasions. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.
- Latches/locks/linkages
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated while closing the sliding door, there was no safety mechanism to stop the door from closing on a person or object. The contact stated that approximately four months ago, her eldest son was entering the vehicle, he became stuck between…
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated while closing the sliding door, there was no safety mechanism to stop the door from closing on a person or object. The contact stated that approximately four months ago, her eldest son was entering the vehicle, he became stuck between the door and the door frame. The contact stated that on a later date while her youngest son was entering the vehicle, the close button was depressed on the outside of the vehicle, and without any mechanism to prevent premature closure, his arm became stuck between the door frame and the door while the contact was inside the residence retrieving additional items to take the children to school. The contact stated that her older daughter was able to remove him from the vehicle. The contact stated that her son sustained injuries to his arm and had marks all over his arm where it was stuck between the door and door frame. There was no medical attention provided but an ice pack was placed on the part of the arm that was stuck in the door. The contact was concerned about the safety risk posed by the failure and the lack of a sensor or mechanism to prevent the door from closing while a person was entering or leaving the vehicle. There were no warning lights illuminated during the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 47,921.
- Air bags
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated that while operating the vehicle, the SRS and air bag warning lights remained illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The contact was…
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated that while operating the vehicle, the SRS and air bag warning lights remained illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 23V865000 (AIR BAGS). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was approximately 37,000.
- Tires
The contact owns a 2022 Toyota Sienna Hybrid equipped with Bridgestone Tires, Tire Line: Turanza L5100, Tire Size: T235/60/R18, DOT Number: [XXX] . The contact stated while driving 80 MPH, the rear passenger's side tire had a blowout. The contact stated she drove across the road and pulled to the…
The contact owns a 2022 Toyota Sienna Hybrid equipped with Bridgestone Tires, Tire Line: Turanza L5100, Tire Size: T235/60/R18, DOT Number: [XXX] . The contact stated while driving 80 MPH, the rear passenger's side tire had a blowout. The contact stated she drove across the road and pulled to the side of the road. The contact stated that AAA assisted in replacing the tire with a spare tire. The vehicle was taken to Walmart the following morning, where the spare tire was replaced. Additionally, the contact stated while driving at an undisclosed speed, the TPMS warning light was illuminated. The vehicle was taken to Discount Tires, where it was determined that there was a hole in the rear driver's side tire. The tire was replaced. The contact stated that the front passenger's tire was also replaced at Walmart due to a pinhole. The dealer was notified of the failure. The tire manufacturer was not notified of the failure. The vehicle and tire failure mileage were approximately 12,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system › Adas › Hud › Camera/sensor · Visibility
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated while driving 40 MPH, a rock was kicked up and struck the passenger’s side of the windshield near the middle of the windshield. The contact owns a modified wheelchair accessible vehicle. The vehicle was equipped with multiple sensors…
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated while driving 40 MPH, a rock was kicked up and struck the passenger’s side of the windshield near the middle of the windshield. The contact owns a modified wheelchair accessible vehicle. The vehicle was equipped with multiple sensors and a wheelchair ramp for the contacts husband. The contact stated that she first took the vehicle to a glass shop to repair the windshield. The windshield was replaced with a manufacturer OEM windshield. The glass shop could not calibrate the windshield and stated that they did not have the specs for the calibration. The contact drove the vehicle to a dealer. The dealer also could not calibrate the windshield and referred the contact to the vehicle modification company. The vehicle had not been properly repaired. The contact stated the vehicle modification manufacturer was in Arizona however, the contact lives in Virginia. The contact called the modification company who advised that if the contact could locate a dealer or glass repair shop they could walk the dealer or shop through the process; however, the contact stated that there was no dealer or shop nearby. The manufacturer had been informed of the failure. The failure mileage was approximately 6,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010088Technical instructions for customer support program 22te09 hv floor under wire harness and rear traction motor cable corrosion certain 2021 2022 model year sienna hybrid
- 11010059Some customers have expressed concern that the wireless functions of their Key Fob stop working. Key Fob LEDs will not turn ON, but engine starts with key held up against start button. Key battery voltage is confirmed OK and no DTC/RoB is found. This condition may occur if customer places Key Fob near wireless charger while phone is charging. When the key battery is removed and reinstalled, the Key Fob begins to operate normally.
- 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005150Some 2021 2024 model year Sienna Hybrid vehicles equipped with a Blind Spot Monitor may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) C1AC200 (Rear Side Radar Sensor Beam Axis Misalignment) present and Blind Spot Monitor inoperative system warnings displayed.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11005148Some drivers of 2021 2024 model year Sienna Hybrid vehicles may be sensitive to the momentary transition from regenerative braking to hydraulic braking under certain driving conditions, such as while driving downhill, or turning with light brake pedal application. The brake actuator control module can be updated to improve brake feeling for this condition.
- 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005119This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11005115Toyota plans to conduct Safety Recall and Service Campaign follow-up notifications to owners whose vehicles have not yet had the following Safety Recall and/or Service Campaign repairs completed
- 11005114Safety Recall and Service Campaign completion is an important part of our commitment to customer satisfaction of Toyota products. Toyota will be conducting follow-up notifications to remind owners whose vehicles have not yet had Safety Recall and/or Service Campaign repairs completed in the campaigns listed
- 11005084After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced. In several cases, it was found that the cause of the ECU damage was improper jump starting. Further investigation found that ECU damage may occur if the negative (ground) cable clamps are attached on or around the engine ECU or ECU mounting bracket.
- 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005061This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11005057Toyota plans to conduct Safety Recall and Service Campaign follow-up notifications to owners whose vehicles have not yet had the following Safety Recall and/or Service Campaign repairs completed
- 11005056Safety Recall and Service Campaign completion is an important part of our commitment to customer satisfaction of Toyota products. Toyota will be conducting follow-up notifications to remind owners whose vehicles have not yet had Safety Recall and/or Service Campaign repairs completed in the campaigns listed
- 11005026After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced. In several cases, it was found that the cause of the ECU damage was improper jump starting. Further investigation found that ECU damage may occur if the negative (ground) cable clamps are attached on or around the engine ECU or ECU mounting bracket.
- 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003621When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU Security Key. REVISION NOTICE April 11, 2024 Rev2: Applicability has been updated to include 2023 2024 model year 86, Corolla, Corolla Cross, Corolla Cross Hybrid, Crown, GR Corolla, Mirai, Prius, Prius Prime, RAV4 Prime, Sequoia Hybrid, Sienna Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, and Yaris and 2024 model year bZ4X, Highlander, Highlander Hybrid, Grand Highlander, and Grand Highlander Hybrid vehicles. The entire bulletin has been updated to represent GTS+ Software. July 08, 2022 Rev1: Applicability has been updated to include 2022 model year 86, Corolla Cross, Mirai, Tundra, and Tundra Hybrid vehicles and 2023 model year bZ4X vehicles. Any previous printed versions of this bulletin should be discarded.
- 11003619Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers.
- 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003566When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU Security Key. REVISION NOTICE April 11, 2024 Rev2: Applicability has been updated to include 2023 2024 model year 86, Corolla, Corolla Cross, Corolla Cross Hybrid, Crown, GR Corolla, Mirai, Prius, Prius Prime, RAV4 Prime, Sequoia Hybrid, Sienna Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, and Yaris and 2024 model year bZ4X, Highlander, Highlander Hybrid, Grand Highlander, and Grand Highlander Hybrid vehicles. The entire bulletin has been updated to represent GTS+ Software. July 08, 2022 Rev1: Applicability has been updated to include 2022 model year 86, Corolla Cross, Mirai, Tundra, and Tundra Hybrid vehicles and 2023 model year bZ4X vehicles. Any previous printed versions of this bulletin should be discarded.
- 11003564Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers.
- 10253225TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10253220The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.
- 10252274Ti: technical instructions for customer support program 22te09 hv floor under wire harness and rear traction motor cable corrosion certain 2021 ? 2022 model year sienna hybrid
- 10252272DP: Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.
- 10252259TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an Activation Card Number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.
Every Toyota Sienna Hybrid model year
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