2019 Triumph Scrambler 1200 XC

Owner complaints

What owners report most

1. Electrical system1
2. Engine1
3. Unknown or other1
4. Vehicle speed control1

Latest complaints

• Apr 7, 2026CA
  Unknown or other
  Catastrophic structural failure of the motorcycle frame. The lower Left Hand Cradle Assembly (Triumph Part # T2071344), which connects the front engine mount to the rear swingarm pivot, sheared completely through. The fracture occurred precisely at the Heat-Affected Zone (HAZ) of the factory weld.…

  Catastrophic structural failure of the motorcycle frame. The lower Left Hand Cradle Assembly (Triumph Part # T2071344), which connects the front engine mount to the rear swingarm pivot, sheared completely through. The fracture occurred precisely at the Heat-Affected Zone (HAZ) of the factory weld. This localized metallurgical defect causes a total loss of chassis integrity. A failure of this primary structural component while at speed would result in an immediate loss of vehicle control, leading to a severe or fatal crash. There were no warning lights or operational symptoms prior to discovering the completely severed steel tube during a visual inspection. The failed component is available for physical inspection. The manufacturer (Triumph) has been notified with high-resolution photographic evidence but refused to investigate the defect or authorize a safety replacement without forcing the owner to pay an out-of-pocket dealership diagnostic fee. This specific weld failure is a documented design flaw on this platform, and the manufacturer actively modified this frame component in subsequent model years, indicating prior knowledge of the structural weakness.

• Aug 5, 2025MT
  Electrical system · Engine · Vehicle speed control
  Failed component - LCD display which controls all functions of this vehicle. Safety - The vehicle is unusable when this module fails. No speedometer, no temp gauge, no vehicle information, vehicle will not start without this module. This is known problem reported across the internet and to the…

  Failed component - LCD display which controls all functions of this vehicle. Safety - The vehicle is unusable when this module fails. No speedometer, no temp gauge, no vehicle information, vehicle will not start without this module. This is known problem reported across the internet and to the OEM. Reproduced problem - Yes, verified by dealer, verified by OEM Vehicle Inspection - Yes, by dealer. Warnings - No warnings, the module just failed.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11011144Dealer notice announcing the availability of Diagnostic software 2024-13 and dealers should begin using it immediately.
• 11008179Dealer notice announcing the availability of Diagnostic software 2024-12 and dealers should begin using it immediately.
• 11006921Dealer notice announcing the availability of Diagnostic software 2024-11 and that dealers should begin using it immediately.
• 11005458Dealer notice announcing the availability of Diagnostic software 2024-10 and dealers should begin using it immediately.
• 11005456Dealer notice announcing the availability of Diagnostic software 2024-09.1 and dealers should begin using it immediately.
• 11005455Dealer notice announcing the availability of Diagnostic software 2024-09 and dealers should begin using it immediately.
• 11003733Dealer notice advising to ensure customers are aware of the proper use of the storage compartment.
• 11003732Dealer notice announcing the availability of Diagnostic software 2024-08.1 and dealers should begin using it immediately.
• 11003730Dealer notice announcing the availability of Diagnostic software 2024-08 and dealers should begin using it immediately.
• 11000794Dealer notice announcing the availability of Diagnostic software 2024-07 and dealers should begin using it immediately.
• 10253644Dealer notice announcing the availability of Diagnostic software 2024-04 and dealers should begin using it immediately.
• 10253642Dealer notice announcing the availability of Diagnostic software 2024-03 and dealers should begin using it immediately.
• 10252943Dealer notice announcing the availability of Diagnostic software 2024-02 and dealers should begin using it immediately.
• 10251740Dealer notice announcing the availability of Diagnostic software 2024-01 and dealers should begin using it immediately.
• 10249307Dealer notice announcing the availability of Diagnostic software 2023-08 and dealers should begin using it immediately.
• 10247139Dealer notice announcing the availability of Diagnostic software 2023-06 and dealers should begin using it immediately.
• 10239437Dealer notice advising of a bug notification affecting calibration download function on certain systems.
• 10239435Dealer notice announcing the availability of Diagnostic software 2023-02.1 and dealers should begin using it immediately.
• 10236782Technical Bulletin 230 provides instructions that applies to Electronic Systems Commissioning and Motorcycle Unlocking, Introduction of New Instrument Hardware, Triumph Diagnostic Tool 2023-02 Update - Calibrations Removed From Service and Encapsulated Fixings.
• 10236781Dealer notice announcing the availability of Diagnostic software 2023-02 and dealers should begin using it immediately.
• 10236780Dealer notice announcing the availability of Diagnostic software 2023-02 and dealers should begin using it immediately.
• 10236313Dealer notice announcing the availability of Diagnostic software 2023-01.3 and dealers should begin using it immediately.
• 10231157Dealer notice announcing the availability of Diagnostic software 2022-08.1 and dealers should begin using it immediately.
• 10231156Dealer notice announcing the availability of Diagnostic software 2022-08 and dealers should begin using it immediately.
• 10231153Dealer notice reminding of the new California Prop 65 regulation.
• 10231150Dealer notice announcing the availability of Diagnostic software 2022-07 and dealers should begin using it immediately.
• 10231149Technical Bulletin 225 provides instructions that applies to Triumph Diagnostic Tool 2022-07 Update - ECM Status Report Feature - Beta A, Triumph Diagnostic Tool 2022-07 Update - Introduction of New Headlight ECM Hardware, Triumph Diagnostic Tool 2022-07 Update - Calibrations Removed From Service.
• 10231148Dealer notice announcing the availability of Technical Bulletin 225.
• 10228576Dealer notice announcing the availability of Diagnostic software 2022-11.1 and dealers should begin using it immediately.
• 10228572Dealer notice announcing the availability of Diagnostic software 2022-11 and dealers should begin using it immediately.
• 10228571Dealer notice announcing the availability of Diagnostic software 2022-10 and dealers should begin using it immediately.
• 10221910Dealer notice reminding of the new California Prop 65 regulation.
• 10221906Technical Bulletin 225 provides instructions that applies to Triumph Diagnostic Tool 2022-07 Update - ECM Status Report Feature - Beta A, Triumph Diagnostic Tool 2022-07 Update - Introduction of New Headlight ECM Hardware, Triumph Diagnostic Tool 2022-07 Update - Calibrations Removed From Service.
• 10221905Dealer notice announcing the availability of Technical Bulletin 225.
• 10212877Triumph has released diagnostic software version 2022-01
• 10212876Triumph has released Technical Bulletin 222 including 8 subjects across a range of models.
• 10212078Dealer notice announcing the availability of Diagnostic software 2022-03.1 and dealers should begin using it immediately.
• 10210482Dealer notice announcing the availability of Diagnostic software 2022-02 and dealers should begin using it immediately.
• 10200311Dealer notice reminding dealers of abrasion on rear suspension units are not warrantable items.

Every Triumph Scrambler 1200 XC model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.