2019 Triumph Thruxton

Owner complaints

Latest complaints

• Oct 27, 2020CA950 mi
  Service brakes
  TL* the contact owns a 2019 triumph thruxton motorcycle. The contact stated that while depressing the brake lever, the braking system failed to respond. The contact stated that in approximately 15 to 20 seconds, the brakes activated but felt squishy. The contact indicated that after pressing the…

  TL* the contact owns a 2019 triumph thruxton motorcycle. The contact stated that while depressing the brake lever, the braking system failed to respond. The contact stated that in approximately 15 to 20 seconds, the brakes activated but felt squishy. The contact indicated that after pressing the brake lever a second time the braking system operate normally. The motorcycle was taken to triumph san diego located at 5171 morena pl. San diego, ca 92110 however, the mechanic was unable to duplicate the failure. After retrieving the motorcycle, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 950.

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Extended Stopping Distance

  PE21017Opened Jul 9, 2021Closed Jan 15, 2025
  The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE21017) on July 9, 2021 for model year (MY) 2016-2019 Triumph Thruxton and Speed Triple model motorcycles based on allegations of loss of front braking performance.Vehicle Owner Questionnaires (VOQ) indicated riders were experiencing a soft…

  The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE21017) on July 9, 2021 for model year (MY) 2016-2019 Triumph Thruxton and Speed Triple model motorcycles based on allegations of loss of front braking performance.Vehicle Owner Questionnaires (VOQ) indicated riders were experiencing a soft front brake lever that could result in an unexpected extended stopping distance. On July 28, 2021, ODI sent an Information Request letter to Triumph to learn more about the subject components and alleged defect.On September 24, 2021, Triumph submitted its response, which ODI analyzed.ODI learned that the majority of the VOQ incidents occurred two or more years after the motorcycle was manufactured. The manufacturer recommends changing the brake fluid every two years, regardless of mileage. As the manufacturer’s warranty lasts for two years from the date of sale, many dealers covered the complicated brake fluid replacement procedure under warranty. However, most of the motorcycles involved in these incidents were overdue to have their brake system serviced. Triumph conducted testing of the brake system to better quantify what riders were experiencing.Triumph found pulling the lever a second time immediately after an initial pull did result in less lever travel for the same force exerted on the lever.This reduction was two millimeters or less.Additional testing was conducted to ascertain the caliper force generated relative to various lever forces.Triumph found that the caliper force varied +/- 2% between the first and second pull of the front brake lever and any given applied force. Triumph claimed that the lack of proper maintenance was the cause of the soft brake lever.Triumph conducted additional testing to quantify this claim.The lever travel between the first and second pull increased 150% on an improperly maintained system versus a properly maintained system.However, the caliper force only decreased 2-3% on average with this increased lever travel, further indicating that the subject motorcycles are capable of fully stopping. ODI located and evaluated a subject motorcycle.Measurements were taken and confirmed there was a small decrease in lever travel between the first and second pull.ODI then conducted a series of hard braking events, which did not produce evidence that the difference in lever travel resulted in an extended stopping distance. ODI also considered Fatal Accident Reporting System (FARS) data.ODI identified six fatal events that involved a subject vehicle.The service history records were reviewed for each motorcycle, however,none of the records included any mention of braking problems and thus there is no indication that the alleged defect may have contributed to the fatal crashes. As of this time there are no VOQ or manufacturer claims reporting an injury, fatality, or crash arising from this issue.Based on the available information, including the absence of such events after nine years of service on the oldest motorcycles, ODI is closing this investigation.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves the right to take further action if warranted by the circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11005458Dealer notice announcing the availability of Diagnostic software 2024-10 and dealers should begin using it immediately.
• 11005456Dealer notice announcing the availability of Diagnostic software 2024-09.1 and dealers should begin using it immediately.
• 11005455Dealer notice announcing the availability of Diagnostic software 2024-09 and dealers should begin using it immediately.
• 11003732Dealer notice announcing the availability of Diagnostic software 2024-08.1 and dealers should begin using it immediately.
• 11003730Dealer notice announcing the availability of Diagnostic software 2024-08 and dealers should begin using it immediately.
• 11000794Dealer notice announcing the availability of Diagnostic software 2024-07 and dealers should begin using it immediately.
• 10253644Dealer notice announcing the availability of Diagnostic software 2024-04 and dealers should begin using it immediately.
• 10253642Dealer notice announcing the availability of Diagnostic software 2024-03 and dealers should begin using it immediately.
• 10252943Dealer notice announcing the availability of Diagnostic software 2024-02 and dealers should begin using it immediately.
• 10251740Dealer notice announcing the availability of Diagnostic software 2024-01 and dealers should begin using it immediately.
• 10249307Dealer notice announcing the availability of Diagnostic software 2023-08 and dealers should begin using it immediately.
• 10247139Dealer notice announcing the availability of Diagnostic software 2023-06 and dealers should begin using it immediately.
• 10239437Dealer notice advising of a bug notification affecting calibration download function on certain systems.
• 10239435Dealer notice announcing the availability of Diagnostic software 2023-02.1 and dealers should begin using it immediately.
• 10236782Technical Bulletin 230 provides instructions that applies to Electronic Systems Commissioning and Motorcycle Unlocking, Introduction of New Instrument Hardware, Triumph Diagnostic Tool 2023-02 Update - Calibrations Removed From Service and Encapsulated Fixings.
• 10236781Dealer notice announcing the availability of Diagnostic software 2023-02 and dealers should begin using it immediately.
• 10236780Dealer notice announcing the availability of Diagnostic software 2023-02 and dealers should begin using it immediately.
• 10236313Dealer notice announcing the availability of Diagnostic software 2023-01.3 and dealers should begin using it immediately.
• 10231157Dealer notice announcing the availability of Diagnostic software 2022-08.1 and dealers should begin using it immediately.
• 10231156Dealer notice announcing the availability of Diagnostic software 2022-08 and dealers should begin using it immediately.
• 10231153Dealer notice reminding of the new California Prop 65 regulation.
• 10231150Dealer notice announcing the availability of Diagnostic software 2022-07 and dealers should begin using it immediately.
• 10228576Dealer notice announcing the availability of Diagnostic software 2022-11.1 and dealers should begin using it immediately.
• 10228572Dealer notice announcing the availability of Diagnostic software 2022-11 and dealers should begin using it immediately.
• 10228571Dealer notice announcing the availability of Diagnostic software 2022-10 and dealers should begin using it immediately.
• 10221910Dealer notice reminding of the new California Prop 65 regulation.
• 10212877Triumph has released diagnostic software version 2022-01
• 10212078Dealer notice announcing the availability of Diagnostic software 2022-03.1 and dealers should begin using it immediately.
• 10210482Dealer notice announcing the availability of Diagnostic software 2022-02 and dealers should begin using it immediately.
• 10192922Crackshaft position sensor/ignition pickup, front brake hose p-clip, headlight fixings, reed valve cover torque fixing, engine bar plugs, lower yoke wire guide, front fork oil level and volume, motorcycle assembly guide update-backrest bar, rear bevel box parts kit, and pannier frame.
• 10186191Dealer notice announcing the availability of Diagnostic software 2020-12 and dealers should begin using it immediately.
• 10182506Dealer notice announcing the availability of Diagnostic software 2020-10 and dealers should begin using it immediately.
• 10181211Dealer notice reminding of the new California Prop 65 regulation.
• 10175253Dealer notice announcing the availability of Diagnostic software 2020-05 and dealers should begin using it immediately.
• 10173774Dealer notice announcing the availability of Diagnostic software 2020-4.3 available and dealers should begin using it immediately.
• 10173770Dealer notice announcing the availability of Diagnostic software 2020-4.2 available and dealers should begin using it immediately.
• 10173767Technical Bulletin 206 provides instructions that applies to Electronic Systems Commissioning and Motorcycle Unlocking, Triumph Diagnostic Tool - Internet Connection and Minimum Equipment Requirement.
• 10172477Dealer notice announcing the availability of Diagnostic software 2020-3 and dealers should begin using it immediately.
• 10172476Dealer notice announcing the auto-issue of three new service tools.
• 10171439Dealer notice detailing the Accessory Lever model compatibility.

Every Triumph Thruxton model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.