2018 Triumph Tiger 800 Xca

Owner complaints

Latest complaints

• Apr 5, 2021OH29,725 mi
  Engine
  Cam chain tensioner failed on engine at around 29,725 miles, 27 months after original purchase date. I was riding and went to exit the freeway, downshifted several times as I approached traffic and the traffic light, the motorcycle shut down. I went to restart the bike but only got a loud…

  Cam chain tensioner failed on engine at around 29,725 miles, 27 months after original purchase date. I was riding and went to exit the freeway, downshifted several times as I approached traffic and the traffic light, the motorcycle shut down. I went to restart the bike but only got a loud clattering sound coming from the engine. This was towards the end of a roughly 2 thousand mile road trip over 7 days. All fluids were checked throughout the ride and the bike had been maintained at the dealer or by dealer service manuals its entire life. The dealer took the bike apart and fount a failure of the cam chain tensioner led to the chain jumping off the sprockets and causing piston/valve contact. I reached out to triumph north america and triumph uk for warranty/goodwill warranty with no resolution. I was lucky that I had my clutch in when the motor failed as it would have caused the rear to lock up and potentially lead to a crash.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11011144Dealer notice announcing the availability of Diagnostic software 2024-13 and dealers should begin using it immediately.
• 11008179Dealer notice announcing the availability of Diagnostic software 2024-12 and dealers should begin using it immediately.
• 11006921Dealer notice announcing the availability of Diagnostic software 2024-11 and that dealers should begin using it immediately.
• 11005458Dealer notice announcing the availability of Diagnostic software 2024-10 and dealers should begin using it immediately.
• 11005456Dealer notice announcing the availability of Diagnostic software 2024-09.1 and dealers should begin using it immediately.
• 11005455Dealer notice announcing the availability of Diagnostic software 2024-09 and dealers should begin using it immediately.
• 11003732Dealer notice announcing the availability of Diagnostic software 2024-08.1 and dealers should begin using it immediately.
• 11003730Dealer notice announcing the availability of Diagnostic software 2024-08 and dealers should begin using it immediately.
• 11000794Dealer notice announcing the availability of Diagnostic software 2024-07 and dealers should begin using it immediately.
• 10253644Dealer notice announcing the availability of Diagnostic software 2024-04 and dealers should begin using it immediately.
• 10253642Dealer notice announcing the availability of Diagnostic software 2024-03 and dealers should begin using it immediately.
• 10252943Dealer notice announcing the availability of Diagnostic software 2024-02 and dealers should begin using it immediately.
• 10251740Dealer notice announcing the availability of Diagnostic software 2024-01 and dealers should begin using it immediately.
• 10249307Dealer notice announcing the availability of Diagnostic software 2023-08 and dealers should begin using it immediately.
• 10247139Dealer notice announcing the availability of Diagnostic software 2023-06 and dealers should begin using it immediately.
• 10239437Dealer notice advising of a bug notification affecting calibration download function on certain systems.
• 10239435Dealer notice announcing the availability of Diagnostic software 2023-02.1 and dealers should begin using it immediately.
• 10236782Technical Bulletin 230 provides instructions that applies to Electronic Systems Commissioning and Motorcycle Unlocking, Introduction of New Instrument Hardware, Triumph Diagnostic Tool 2023-02 Update - Calibrations Removed From Service and Encapsulated Fixings.
• 10236781Dealer notice announcing the availability of Diagnostic software 2023-02 and dealers should begin using it immediately.
• 10236780Dealer notice announcing the availability of Diagnostic software 2023-02 and dealers should begin using it immediately.
• 10236313Dealer notice announcing the availability of Diagnostic software 2023-01.3 and dealers should begin using it immediately.
• 10231157Dealer notice announcing the availability of Diagnostic software 2022-08.1 and dealers should begin using it immediately.
• 10231156Dealer notice announcing the availability of Diagnostic software 2022-08 and dealers should begin using it immediately.
• 10231153Dealer notice reminding of the new California Prop 65 regulation.
• 10231150Dealer notice announcing the availability of Diagnostic software 2022-07 and dealers should begin using it immediately.
• 10228576Dealer notice announcing the availability of Diagnostic software 2022-11.1 and dealers should begin using it immediately.
• 10228572Dealer notice announcing the availability of Diagnostic software 2022-11 and dealers should begin using it immediately.
• 10228571Dealer notice announcing the availability of Diagnostic software 2022-10 and dealers should begin using it immediately.
• 10221910Dealer notice reminding of the new California Prop 65 regulation.
• 10212877Triumph has released diagnostic software version 2022-01
• 10212876Triumph has released Technical Bulletin 222 including 8 subjects across a range of models.
• 10212078Dealer notice announcing the availability of Diagnostic software 2022-03.1 and dealers should begin using it immediately.
• 10210482Dealer notice announcing the availability of Diagnostic software 2022-02 and dealers should begin using it immediately.
• 10206906Tiger 800 Model Rear Suspension Noise.
• 10188905Technical Bulletin 212 - Issue level 2 provides instructions that applies to Triumph Diagnostic Tool Compatibility with Windows Operating Systems, Triumph Diagnostic Tool (TDT) - Enable Connectivity System Process Update, Electronic Systems Commissioning and Motorcycle Unlocking.
• 10187460Reminder Dealer notice announcing the availability of MyTriumph Connectivity System retrofit kits for the listed models.
• 10187459Technical Bulletin 212 provides instructions that applies to Triumph Diagnostic Tool Compatibility with Windows Operating Systems, Triumph Diagnostic Tool (TDT) - Enable Connectivity System Process Update, Electronic Systems Commissioning and Motorcycle Unlocking.
• 10186191Dealer notice announcing the availability of Diagnostic software 2020-12 and dealers should begin using it immediately.
• 10182506Dealer notice announcing the availability of Diagnostic software 2020-10 and dealers should begin using it immediately.
• 10181207Dealer notice advising of the correct process when installing new spare TFT instrument packs.

Every Triumph Tiger 800 Xca model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.