2016 Victory Cross Country Tour
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Victory › Cross Country Tour › 2016
These records cover every 2016 Victory Cross Country Tour. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2016 Victory Cross Country Tour. Newest first.
Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
Risk and remedy
Risk
A melted rear brake line can reduce braking performance, increasing the risk of a crash.
Remedy
Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.
Owner complaints
4 complaints1 involved a crash1 injuries
What owners report most
Latest complaints
- Power train
The contact owns a 2016 Victory Cross Country Tour Motorcycle. The contact stated that while riding approximately 35 MPH, the motorcycle experienced transmission failure, causing the motorcycle to abruptly stop in the middle of the roadway. The motorcycle was inoperable and was later towed to the…
The contact owns a 2016 Victory Cross Country Tour Motorcycle. The contact stated that while riding approximately 35 MPH, the motorcycle experienced transmission failure, causing the motorcycle to abruptly stop in the middle of the roadway. The motorcycle was inoperable and was later towed to the local service center. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 55,000.
- Power train
While downshifting, the shifter locked up and would not downshift. I pulled the clutch lever in and tried to down shift again. The shifter moved downward but their was a loud bang that sounded like metal pieces shattering. I had to put my motorcycle on a trailer to get it to the dealer. The dealer…
While downshifting, the shifter locked up and would not downshift. I pulled the clutch lever in and tried to down shift again. The shifter moved downward but their was a loud bang that sounded like metal pieces shattering. I had to put my motorcycle on a trailer to get it to the dealer. The dealer disassembled the motor and transmission to find #4 gear was missing teeth. They informed me this should not have happened because the victory transmission used constant meshed gears, the gears never seperate and remesh.they also informed me that I was lucky that the transmission did not lock up causing the rear tire to lock up. This would have resulted in a probable crash. Further inspection revealed that the retaining clips used to hold the gears in place had been loose for awhile and again we were very fortunate that it happened close to home and at a lower speed.
- Fuel/propulsion system
TL* the contact owns a 2016 victory cross country tour. While driving 60 mph, the motorcycle began to hesitate and the engine turned off; however, the lighting remained illuminated. There were no warning indicators illuminated. The contact also stated that the fuel gauge showed a quarter of a tank…
TL* the contact owns a 2016 victory cross country tour. While driving 60 mph, the motorcycle began to hesitate and the engine turned off; however, the lighting remained illuminated. There were no warning indicators illuminated. The contact also stated that the fuel gauge showed a quarter of a tank of fuel remaining. The contact managed to row the motorcycle to a fuel station and added 5.74 gallons of fuel. The contact called indian motorcycle of el cajon (located at 345 n magnolia ave, el cajon, ca 92020, (619) 328-1901) and notified them of the failure. The contact stated that the same failure previously occurred and the sender unit was replaced; however, the failure continued. The manufacturer was not notified because indian motorcycle el cajon said " they have known about this problem for years and they are not going to do anything about it." the failure mileage was 26,000. *Tr*jb
- Unknown or other
Weak horn - hard to be heard at highway speeds, ongoing since day 1
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10179065There is no doubt that for a Polaris customer the process of picking up a brand new vehicle is one of the most exciting times in the ownership experience. To ensure that all Polaris dealers are equipped to deliver a world-class experience that matches the high quality and excitement of the products, PCDX was developed to create a mobile streamlined dealership delivery experience. PCDX combines the setup, registration, and delivery process into one easy to use application.
- 10179064PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience. The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspection), general warnings, assembly and inspection, safety bulletins, test ride, customer information, customer walkaround and discussion, and customer acceptance. This application has been proven in dealerships to automate document retention, streamline vehicle setup, and provide a consistent, professional customer experience. Vehicles shipped after 11/1/2015 no longer include a paper PDI form with the vehicle setup material; instead dealers should complete the vehicle setup and PDI using the PCDX application, which can be located on the Dealer Website under Service and Warranty PCDX.
- 10179063This Team Tip is being released to dealers to provide information regarding the required transition to online PCDX and PCDX training.
- 10179060A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE. We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications.
- 10179032This Voice of Victory has been released to clearly define Victory Motorcycles expectations when filing a warranty claim related to shipping and/or concealed crate damage. In the event that damage occurs during the shipping process, or that damage is concealed under the shipping bag, it is critical to adhere to the claim steps outlined in this communication.
- 10178938Victory has determined that some 2016-2017 106 ci motorcycles may set false-positive P0032 and P0038 trouble codes for the Oxygen Sensor heater circuit. Victory has developed an updated ECM calibration to improve the O2 heater circuit diagnostic threshold.
- 10178932Victory engineering has determined that some Cross Country, Cross Country Tour, Cross Roads, Magnum and Hard Ball models may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increased catalytic converter temperatures causing the retention clip securing the rear brake line to melt. In extreme cases, the retention clip may melt onto the catalytic converter, and increasing the risk of brake line damage.
Every Victory Cross Country Tour model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.