2012 Victory Cross Roads
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Victory › Cross Roads › 2012
These records cover every 2012 Victory Cross Roads. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2012 Victory Cross Roads. Newest first.
Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
Risk and remedy
Risk
A melted rear brake line can reduce braking performance, increasing the risk of a crash.
Remedy
Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.
Polaris is recalling certain model year 2012-2013 Victory motorcycles manufactured from January 3, 2012, through August 15, 2012. A torqueing procedure may have been missed on some throttle cable retention nuts. On certain motorcycles, the throttle cable retention nuts for either the pull or push throttle cable may have not been torqued correctly.
Risk and remedy
Risk
If the torqueing is missed and the retention nuts are loose, the retention nuts closest to the throttle body can become dislodged and interfere with the throttle function, increasing the risk of a crash.
Remedy
Victory will notify owners and dealers will correctly torque the fasteners free of charge. The safety recall began on October 4, 2012. Owners may contact Victory consumer service department by calling 1-888-704-5290.
Owner complaints
4 complaints
What owners report most
Latest complaints
- Engine
I pulled onto a main road through a busy intersection and shifted through the gears under normal load. Upon shifting from 4th into 5th gear one of the C clips failed causing devastating damage to the transmission gears. The bike jerked and locked up for a moment but I was able to keep it under…
I pulled onto a main road through a busy intersection and shifted through the gears under normal load. Upon shifting from 4th into 5th gear one of the C clips failed causing devastating damage to the transmission gears. The bike jerked and locked up for a moment but I was able to keep it under control and slow down to a stop. There was no warning or symptoms up to this point. My safety and the safety of others were put at risk with this failure. I was fortunate enough to keep control of the bike to slow down. You can tell it is a c clip issue because after the failure, tilting the bike to the right results in a clacking sound of the gears smacking each other. I am a part of a large Victory online community and there are so many people having the same issue. Total engines are being grenaded due to Polaris’ use of a poor quality clip to hold the gears in place. Being that motor and transmission are one unit, it requires an entire engine tear down to split the engine case and access the damaged gears. These gears then have to be replaced and the failed clip upgraded to a better quality clip. Polaris needs to issue a recall on these c clips for the safety of everybody!
- Structure
I have noticed the latching mechanism on the saddlebag IS wearing prematurely. The right side bag has more noticeable wear than the left saddlebag. it appears that the soft metal IS being worn from the latch striker hoop. at the current wear rate it may only last another year before the saddlebag…
I have noticed the latching mechanism on the saddlebag IS wearing prematurely. The right side bag has more noticeable wear than the left saddlebag. it appears that the soft metal IS being worn from the latch striker hoop. at the current wear rate it may only last another year before the saddlebag may open during vehicle operation causing undetermined reaction from the driver or vehicle following in an attempt to avoid the bag contents. *tr
- Equipment
Recall number 13e-048 lock and ride back rest and luggage rack. notified in december 2013 about recall. notified in april 2014 that parts were available for repair. as of september 2014 (9 mos after notification) dealer still does not have parts from victory for the repair. been lied to…
Recall number 13e-048 lock and ride back rest and luggage rack. notified in december 2013 about recall. notified in april 2014 that parts were available for repair. as of september 2014 (9 mos after notification) dealer still does not have parts from victory for the repair. been lied to about this for months. called customer service for victory. Who told me to call the dealer. Dealer can not get the parts. *tr
- Equipment
TL* the contact owns a 2012 victory cross roads. The contact stated that he received notification for nhtsa campaign number: 12v457000 (equipment) and that the part was available to perform the repair, but that the dealer had not repaired the vehicle. The contact felt that the manufacturer exceeded…
TL* the contact owns a 2012 victory cross roads. The contact stated that he received notification for nhtsa campaign number: 12v457000 (equipment) and that the part was available to perform the repair, but that the dealer had not repaired the vehicle. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The vin was not available.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10179060A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE. We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications.
- 10178934Victory Motorcycle has learned that a potential issue may exist in some 2010-2016 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which enables dealers to assist customers and repair qualified motorcycles without requiring pre-authorization from Victory Motorcycle.
- 10178933Victory Motorcycle has learned that a potential issue may exist in some 2010-2015 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which enables dealers to assist customers and repair qualified motorcycles without requiring pre-authorization from Victory Motorcycle.
- 10178932Victory engineering has determined that some Cross Country, Cross Country Tour, Cross Roads, Magnum and Hard Ball models may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increased catalytic converter temperatures causing the retention clip securing the rear brake line to melt. In extreme cases, the retention clip may melt onto the catalytic converter, and increasing the risk of brake line damage.
- 10055944Victory mc: a defect in chassis mounting point, may crack when used with accessory luggage rack of passenger backrest and would lose support for passenger to remain on motorcycle.
Every Victory Cross Roads model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.