2023 Volkswagen Arteon

Recalls

1 recall names the 2023 Volkswagen Arteon. Newest first.

• Back over prevention › Software

  Feb 12, 2025NHTSA 25V08200029,569 vehicles

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…

  Risk and remedy

  Risk

  A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

  Remedy

  Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.

  Full recall details →

Owner complaints

What owners report most

1. Tires11
2. Wheels3

Latest complaints

• Sep 15, 2026OH
  Wheels
  I am reporting a severe vehicle safety hazard introduced by Boston Volkswagen and ignored by Volkswagen Group of America. The dealership delivered a 2023 Volkswagen Arteon with an incorrect, non-factory wheel offset and tire configuration that dramatically alters the engineered suspension geometry…

  I am reporting a severe vehicle safety hazard introduced by Boston Volkswagen and ignored by Volkswagen Group of America. The dealership delivered a 2023 Volkswagen Arteon with an incorrect, non-factory wheel offset and tire configuration that dramatically alters the engineered suspension geometry, creating a high risk of tire contact against suspension struts and brake lines. Due to widespread public records of consumer deceit at this location, I have not contacted Boston Volkswagen directly. I escalated this vehicle safety concern directly to the manufacturer, Volkswagen Group of America (Case Ref: 2026-09-10-07714101). VW of USA is ignoring the danger of this mechanical configuration and refusing to issue a safety directive or corporate remedy, deflecting the matter entirely. Immediate intervention was required before this non-compliant vehicle setup caused a catastrophic component failure at highway speeds. This remediation has led to direct out of pocket costs on my part. Attachments included: Online post from original owner showing they requested improper configuration and depicting improper wheels car was delivered with, Carfax from time of my my purchase showing Boston VW fitted 4 tires prior to sale when car had 17 miles, and Window sticker from my purchase which indicates per VIN that the car should have been equipped with 20 Inch wheels. Additional photo from dealership site depicting incorrect 18 Inch wheels at time of my purchase.

• Apr 12, 2026OH
  Wheels
  Sudden loss of tire pressure on interstate highway in heavy traffic at 70 miles per hour. This created a safety hazard to control the car and try to move to the shoulder of the road without a collision. The tires are factory 245/35/R20 Continental ProContact with 8/32 tread remaining. Tires have…

  Sudden loss of tire pressure on interstate highway in heavy traffic at 70 miles per hour. This created a safety hazard to control the car and try to move to the shoulder of the road without a collision. The tires are factory 245/35/R20 Continental ProContact with 8/32 tread remaining. Tires have 13,600 miles and the air pressure was at factory specs of 42 pounds cold. There is no visible damage to the tire or rim. The tire will no longer seal to the rim causing loss of air. All service has been performed at the VW dealer. This is the second tire failure; the first at 400 miles.

• Mar 19, 2025NY
  Tires
  Tire is 245/35 R 20. Tire sidewall blew out on a small bump/pothole at less than 15mph, losing all pressure and forcing to be towed. These are OEM tires with less than 2500 miles on them. Model is on backorder, so all new tires for vehicle had to be replaced. These tires are a known issue for the…

  Tire is 245/35 R 20. Tire sidewall blew out on a small bump/pothole at less than 15mph, losing all pressure and forcing to be towed. These are OEM tires with less than 2500 miles on them. Model is on backorder, so all new tires for vehicle had to be replaced. These tires are a known issue for the VW Arteon and customers are forced to pay for replacements at significant cost to "upgrade" to safer more well-built tires.

• Jul 15, 2024AZ
  Tires › Tread/belt

  Tread separating from belt. Only 17k miles on new car. 3 of 4 tires were affected. Tire size 245/35r20

• May 10, 2024IL
  Tires

  broken belt on tire after hitting a very small pot hole on the [XXX] at 70 MPH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• May 10, 2024IL
  Tires

  I hit a small pot hole on [XXX] to [XXX] at 35 MPH an hour an it blew the side belt on the tire. This is the 2nd tire failure this week on the same tire. 245/35 R20 95H just replaced two days ago. Tire had 40 miles on it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Mar 25, 2024CA
  Tires
  This tire model, Continental ProContact TX 245/35 R 20 95H, is the tire that came with my brand new 2023 Arteon and appears to be the overall stock tire VW went with. I had read in media forums that the tires blow out very easily when running over a pothole and it turns out, they were correct. I…

  This tire model, Continental ProContact TX 245/35 R 20 95H, is the tire that came with my brand new 2023 Arteon and appears to be the overall stock tire VW went with. I had read in media forums that the tires blow out very easily when running over a pothole and it turns out, they were correct. I have now had 3 tires blow out due to potholes in just 7 months of owning my car. All punctures occurred on the wall of the tire resulting in necessary full tire replacements costing about $320 each tire. Although 2 were the result of hitting the same pothole in the night rain, resulting in getting towed from the side of the freeway, I've luckily been able to walk away from the situations safely. I now drive with the habit of overly scanning the road ahead of me, swerving every pothole, big or small to prevent another blowout.

• Mar 18, 2024WI
  Tires › Sidewall
  The sidewall of tire failed after brushing up against an uneven section of pavement at low speed (5-10mph) as I was making a right hand turn onto a busy road. The low tire pressure light almost immediately illuminated. I had purcahsed the vehicle only 10 days prior with 4,169 miles on it. The…

  The sidewall of tire failed after brushing up against an uneven section of pavement at low speed (5-10mph) as I was making a right hand turn onto a busy road. The low tire pressure light almost immediately illuminated. I had purcahsed the vehicle only 10 days prior with 4,169 miles on it. The previous owner also had a tire failure around 3,000 according to the vehicle's CarFax report. Numerous other Arteon owners have reported higher than typical tire failures with this original tire 245/35R20. It seems the sidewall is exceptionally fragile. Out of fear this would happen again anyday, I immediately ordered and replaced all 5 tires with a known quality tire. In 17 years of driving vehicles with low profile tires, I have never had a failure nor have I seen so many examples of failure in the vehicle's community that I was a part of.

• Feb 28, 2024NH
  Tires › Sidewall

  Drove through a very small pothole at about 5mph and the sidewall gave out creating a small pin hole and leaked out all the air. This is a known issue across all the forums and Facebook groups for this tire. People are going through tires like crazy because of sidewall failures.

• Feb 7, 2024CA
  Tires
  Tire info: Continental Procontact Size: 245 / 35 R 20 I was driving on city streets at normal speed during a rainy day. I turned right from one road to another road, and as I started to accelerate out of the right turn, my driver side front tire blew out and the TPMS started screaming because it…

  Tire info: Continental Procontact Size: 245 / 35 R 20 I was driving on city streets at normal speed during a rainy day. I turned right from one road to another road, and as I started to accelerate out of the right turn, my driver side front tire blew out and the TPMS started screaming because it read the tire pressure as 0. I immediately pulled over and checked the tire and saw a huge gash on the side wall, close to the rim. The road I was on was not pristine or super smooth, but it did NOT have any large bumps or potholes and I wasn't going that fast to begin with. I have only had this car for a couple of months and it only has approximately 1,000 miles on it. If this had happened at highway speeds I think it would have been much more dangerous. I had to call roadside assistance to change the tire for me. The tire that blew out is completely unusable now and the wheel is also damaged, presumably because I had to drive it a short distance so I could park safely and have the tire change in a safe spot. The tires are the factory default that came with the brand-new car. I should note that AFTER this incident, I went home and started researching online and very easily saw that there are MANY VW Arteon owners whose cars with the same 20" Continental tires have also been experiencing blowouts, often multiple times and for no good reason, and have not been able to get any meaningful response from VW or Continental. So this is not an isolated problem and I believe the government should investigate and make the companies do right by their customers affected by this safety defect in their products.

• Feb 5, 2024CA
  Wheels
  I was driving on city streets at normal speed during a rainy day. I turned right from one road to another road, and as I started to accelerate out of the right turn, my driver side front tire blew out and the TPMS started screaming because it read the tire pressure as 0. I immediately pulled over…

  I was driving on city streets at normal speed during a rainy day. I turned right from one road to another road, and as I started to accelerate out of the right turn, my driver side front tire blew out and the TPMS started screaming because it read the tire pressure as 0. I immediately pulled over and checked the tire and saw a huge gash on the side wall, close to the rim. The road I was on was not pristine or super smooth, but it did NOT have any large bumps or potholes and I wasn't going that fast to begin with. I have only had this car for a couple of months and it only has approximately 1,000 miles on it. If this had happened at highway speeds I think it would have been much more dangerous. I had to call roadside assistance to change the tire for me. The tire that blew out is completely unusable now and the rim is also damaged, presumably because I had to drive it a short distance so I could park safely and have the tire change in a safe spot.

• Feb 5, 2024MI
  Tires
  Was switching out the "summer" tires for winter tires and noticed a bubble on the sidewall of the passenger front tire. At the time the car had around 3,000 miles on it. I switched to my spare tire, did not put the bubbled tire back on the car. I had traveled who knows how many miles with that…

  Was switching out the "summer" tires for winter tires and noticed a bubble on the sidewall of the passenger front tire. At the time the car had around 3,000 miles on it. I switched to my spare tire, did not put the bubbled tire back on the car. I had traveled who knows how many miles with that tire like that. If I would have had a blow out, which would have happened at some point it would have been dangerous for me and any vehicle around me. It would have also destroyed a $700 rim, which I would have had to pay for. I replaced all 5 tires with new ones and the bubbled tire was disposed of, but I do have a picture. Cost of 5 new tires was $1600, since Dealer would not help out. Dealer denied and tire failures but mentioned that if they owned those tires they would switch them immediately. Discount tire inspected the tire and said that it was not in good shape. There were no prior symptoms to the bubble.

• Feb 4, 2024OH
  Tires › Sidewall
  Tire size 245/35 R20 Found a large bulge in the sidewall nearing a burst. I have not hit any significant potholes or had any impacts of any sort. Luckily I found this before it blew out. There are a MASSIVE number of reported problems with this specific tire on my car (VW Arteon), with some people…

  Tire size 245/35 R20 Found a large bulge in the sidewall nearing a burst. I have not hit any significant potholes or had any impacts of any sort. Luckily I found this before it blew out. There are a MASSIVE number of reported problems with this specific tire on my car (VW Arteon), with some people reporting up to 5 damaged tires within a year and many blowouts reported. When these fully blow out, they put me and the public at risk due to possible loss of control of the vehicle. I am reporting this to the dealer this week. There were no warnings and I did not feel anything unusual driving. Although there are tons of separate people reporting this same issue on social media, there are two threads clearly showing tons of people having the same problem on this forum since 2022: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Jul 30, 2023OH
  Tires › Sidewall
  Continental Pro Contact size 245/35 R 20 sidewall blew out with 265 miles on a brand-new car. Blew out leaving a parking lot at a very slow speed. The tire did not hit anything, it just lost all air pressure, and the warning light came on. Goodyear Tire employee came to the scene and determined…

  Continental Pro Contact size 245/35 R 20 sidewall blew out with 265 miles on a brand-new car. Blew out leaving a parking lot at a very slow speed. The tire did not hit anything, it just lost all air pressure, and the warning light came on. Goodyear Tire employee came to the scene and determined the sidewall leak. There is no damage or marks to the tire. We purchased a new tire at the new car dealership and Goodyear installed on the car. We have detailed pictures. If this were to happen at highway speed it would be very dangerous, and we are concerned the other tires may have the same problem and could fail.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11011375moisture witin rear tail lamp assembly
• 11011374HVAC duct cleaning and deodorizing
• 11010025Green Light Does Not Illuminate
• 11010024Lack of paint under roof
• 11010023Replace Steering Wheel Steering Wheel Sensor Mat
• 11010022Engine Oil Standards
• 11010021Additional reporting
• 11010011Vehicle Concerns Before Recall Repair Available
• 11008866Inspecting sensors for damage
• 11008864The purpose of this Technical Bulletin is to inform Volkswagen dealerships that beginning on 10/1/2024, replacement of any of the following components will require specific Guided Fault Finding (GFF) direction where the test plan(s) explicitly states replacement of the part is necessary.
• 11008861Fluid requirements
• 11008860Manual transmission noise diagnosing
• 11008858A list of engine oil that meet Volkswagen Engine Oil Standards
• 11008857How to perform the engine oil consumption measurement
• 11008856Checking Engine Oil and correctly reading dip stick
• 11008853How to manage software versions using VW diagnostic Tool
• 11008852Recommended Gasoline Quality
• 11008851Engine Misfire Diagnostic Aid
• 11008850Fuel additive to help with misfire faults
• 11008846Wind & Water Leak Checking
• 11008845This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
• 11007398Battery testing
• 11007396Car-net 2.0 may not fully complete the initial Register and Pairing process (R&P) after removal of
• 11007395Travel Assist Not Available due to hardware deviation of the sensor mat (hands on detection).
• 11007393Engine Oil Standards
• 11007386An engine cover was either not installed during vehicle production, or was removed as part of a previous recall remedy. A new and improved engine cover is now available and will be installed on affected vehicles free of charge. Revised: A second wave of vehicles has been added to this service action.
• 11007384An engine cover was either not installed during vehicle production, or was removed as part of a previous recall remedy. A new and improved engine cover is now available and will be installed on affected vehicles free of charge. Revised: A second wave of vehicles has been added to this service action.
• 11005830Phyical condensation within Taillamp cluster is an optical phenomenon and does not affect the function of the taillights.
• 11005827After the pre-delivery inspection (PDI) has been performed (transport mode has been deactivated), the CarNet LED in the roof module does not turn green.
• 11005826Car-net 2.0 may not fully complete the initial Register and Pairing process (R&P) after removal of
• 11005825Engine oil quality standards
• 11005823KESSY Key adaptation
• 11005821Engine Oil Pressure-Priming
• 11005820Engine Assembly Tip
• 11005819Engine Replacement Tip
• 11005818Engine No Start, ECM shorted due to incorrect battery removal
• 11005817Mandatory Fastener Replacement
• 11005815This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
• 11002875Engine oil quality standards
• 11001522These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement

Every Volkswagen Arteon model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.