2019 Volkswagen E-Golf
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Volkswagen › E-Golf › 2019
These records cover every 2019 Volkswagen E-Golf. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
6 complaints2 involved a fire
What owners report most
Latest complaints
- Electrical system
High voltage component, onboard charger, failure caused an electrical fire contained inside the case. It is available for inspection. Unclear on safety concerns. Taken to dealer and a second repair shop and they were unable to identify the issue. I opened the onboard charger and found the evidence of the fire. Has not been inspected by anyone. No warning lights were present before or after the incident.
- Engine · Power train · Service brakes
I am the owner of a 2019 Volkswagen e-Golf with only 52,000 miles. Recently, an abnormal noise appeared coming from the gearbox during energy regenerative braking. I looked up online and found it's a common problem in Volkswagen e-Golf model.…
I am the owner of a 2019 Volkswagen e-Golf with only 52,000 miles. Recently, an abnormal noise appeared coming from the gearbox during energy regenerative braking. I looked up online and found it's a common problem in Volkswagen e-Golf model. https://www.myvwegolf.com/threads/egolf-scraping-sound-when-driving-in-neutral-coasting-or-regen-braking.16708/ The issue was diagnosed as an internal failure in the motor/gearbox assembly, requiring a complete replacement of the unit. I can't imagine if the part die during driving on highway.
- Seat belts
we bought this car certified pre-owned from a dealership last spring. The drivers seatbelt seems to latch but when you pull on it you discover it is not. So it gives the illusion of being latched when it is now, which obviously is very dangerous
- Unknown or other
The charging pin actuator fails, preventing the vehicle from charging. This was confirmed by the dealer. I had brought the vehicle in multiple times before for the same symptoms.
- Fuel/propulsion system
Car would not start and gave a "Error: Electrical system. Stop!" Warning in the dash. Volkswagen tells me it needs a battery replacement.
- Electrical system
The car was last driven 9/16/2020 around 5:30pm. It had approximately 90 miles left as an estimated battery charge. It was parked in my driveway. on 9/17 3:20pm or so I walked out of my house and smelled something burning. I opened the car door and heard an alert and the display said electrical…
The car was last driven 9/16/2020 around 5:30pm. It had approximately 90 miles left as an estimated battery charge. It was parked in my driveway. on 9/17 3:20pm or so I walked out of my house and smelled something burning. I opened the car door and heard an alert and the display said electrical system error. I tried turning the car on and off a few times, noticed a light smell inside the car. I continued to get the electrical error message. I called for VW roadside assistance, took the car seats out, and while waiting to be connected to roadside assistance I heard a small pop sound and a little smoke come from the hood area. my husband called 9-1-1. within about 5 minutes, we heard more popping, saw more smoke, and then saw flames coming from beneath the car. a fire engine arrived and worked on putting out the fire. The battery heated/smoked/flared up for about 3 hours until it was deemed safely out, and firefighters left. As of now, 3:30pm on 9/18/2020, there are still flare ups on the battery and it IS under the supervision of the fire department. Please help with this investigation as quickly as possible. This car IS extremely dangerous.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011374HVAC duct cleaning and deodorizing
- 11010024Lack of paint under roof
- 11010022Engine Oil Standards
- 11010021Additional reporting
- 11010011Vehicle Concerns Before Recall Repair Available
- 11008865Battery Health, Remaining Capacity
- 11008861Fluid requirements
- 11008860Manual transmission noise diagnosing
- 11008858A list of engine oil that meet Volkswagen Engine Oil Standards
- 11008857How to perform the engine oil consumption measurement
- 11008856Checking Engine Oil and correctly reading dip stick
- 11008853How to manage software versions using VW diagnostic Tool
- 11008852Recommended Gasoline Quality
- 11008851Engine Misfire Diagnostic Aid
- 11008850Fuel additive to help with misfire faults
- 11008846Wind & Water Leak Checking
- 11007398Battery testing
- 11007393Engine Oil Standards
- 11005825Engine oil quality standards
- 11005823KESSY Key adaptation
- 11002875Engine oil quality standards
- 11001522These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement
- 11001508Engine oil quality standards
- 11001503Forigen objects inside seat belt buckle
- 11001494These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement
- 10253481Carefree Maintenance and VW Care Maintenance Plans Interim AdBlue Refills -? Diesel Engines Model Year 2015 and Newer
- 10253480Volkswagen Care Maintenance Plans Claim Coding (Volkswagen Care and Volkswagen Care Plus)
- 10253478Volkswagen Carefree Maintenance Program ? VW e-Golf Model Year 2015 and Newer
- 10253477Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer
- 10253474This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
- 10253262VW Engine oil quality standards
- 10253192Infotainment Worksheet (U.S. Only)
- 10252209e-Golf Evacuating/Filling Refrigerant
- 10251674Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.
- 10250798VW Engine oil quality standards
- 10249418VW Engine oil quality standards
- 10249414A/C Compressor leak diagnosis
- 10249138Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
- 10249136Addressing Cybersecurity or Vehicle Hack concerns
- 10248096Instruction to determine the remaining battery capacity of the high-voltage battery,
Every Volkswagen E-Golf model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.