2018 Volkswagen Golf R
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2018 Volkswagen Golf R. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2018 Volkswagen Golf R. Newest first.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such…
Risk and remedy
Risk
Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.
Remedy
Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may…
Risk and remedy
Risk
Vehicles that do not meet all regulatory requirements may have an increased risk of a crash or injury to vehicle occupants.
Remedy
Volkswagen will notify owners and will repurchase the vehicles. The recall began October 6, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01E9.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R vehicles. The fuel hose quick connector may detach from the fuel supply line in the engine bay, resulting in a fuel leak.
Risk and remedy
Risk
A fuel leak in the engine compartment can increase the risk of a fire.
Remedy
Volkswagen will notify owners, and dealers will secure the fuel line connection, as necessary, free of charge. The recall began January 11, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20Bi.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen e-Golf and Golf R vehicles, and Audi A3 Sedan and RS3 vehicles. The rear seat frame head restraint guide sleeves may be incorrectly welded to the seat frame.
Risk and remedy
Risk
If the guide sleeves are incorrectly welded, in the event of a crash, the rear seat head restraints may have reduced stability, increasing the risk of injury.
Remedy
Volkswagen and Audi will notify their owners, and dealers will inspect the guide sleeves for incorrect welds, replacing the rear seat frame, as necessary, free of charge. The recall began December 28, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 72H8 (VW) and 72H9(Audi).
Owner complaints
9 complaints
What owners report most
Latest complaints
- Power train
After starting the car and then beginning to drive, the transmission falls into neutral when it should have shifted from 1st to 2nd gear. In order to recover, the driver has to stop applying the accelerator and then wait a second or two for the rpm’s to approach idle rates before the transmission…
After starting the car and then beginning to drive, the transmission falls into neutral when it should have shifted from 1st to 2nd gear. In order to recover, the driver has to stop applying the accelerator and then wait a second or two for the rpm’s to approach idle rates before the transmission will re-engage. It is not repeatable, and is sporadic but always when first driving the car after it has been recently started. This has occurred about 5times in 35k and is happening more often. I have taken it to the dealer multiple times but they dismiss the concern because they haven’t yet been able to repeat it. This bad shift / loss of power is dangerous when trying to initially accelerate and merge into traffic.
- Exterior lighting
The contact owns a 2018 Volkswagen Golf R. The contact stated that the headlights had become significantly dim while driving due to moisture accumulation inside the headlights housing. The contact stated that the failure had reduced the visibility of the roadway while driving at night. The vehicle…
The contact owns a 2018 Volkswagen Golf R. The contact stated that the headlights had become significantly dim while driving due to moisture accumulation inside the headlights housing. The contact stated that the failure had reduced the visibility of the roadway while driving at night. The vehicle was taken to the dealer, who informed the contact that the manufacturer had advised to drive 30 minutes after starting the vehicle to allow the moisture to evaporate, as per TSB Number: 94-19-01. The dealer and the manufacturer informed the contact that the headlights were designed to collect condensation. The vehicle was not repaired. The failure mileage was approximately 62,000.
- Power train
When driving the car it occasionally slips into neutral when it should be making the 1st to 2nd shift. Happens rarely; about 12-15 times in 60K miles. More common after filling up with gas, but has happened at other times. Very dangerous as one pulls out to merge into traffic to have the car do…
When driving the car it occasionally slips into neutral when it should be making the 1st to 2nd shift. Happens rarely; about 12-15 times in 60K miles. More common after filling up with gas, but has happened at other times. Very dangerous as one pulls out to merge into traffic to have the car do this when trying to accelerate. Acceleration is moderate and not flooring it when this happens. I know of 3-4 others on VW forum reporting the same issue. Again, this is potentially DANGEROUS.
- Power train
Around 5 times now over the last year or two, most recently yesterday, the (DSG automatic) transmission has dropped out of gear into neutral when pulling away from a stop. Note that the shifter was not moved and did not move - but the transmission pops out of gear. Every time this has been when…
Around 5 times now over the last year or two, most recently yesterday, the (DSG automatic) transmission has dropped out of gear into neutral when pulling away from a stop. Note that the shifter was not moved and did not move - but the transmission pops out of gear. Every time this has been when pulling pretty gently away from a stop sign or intersection.. It has happened both when the car was cold, and also after driving 15 miles. Yesterday was a highly dangerous situation - I was making a left turn out of a gas station across 4 lanes of traffic, and when it dropped to neutral was left rolling across the lanes with revs up and in neutral gear unable to accelerate. This was when it occurred to me that this could cause serious injury or death. I asked about this behavior on a VW owners forum, and so far have one response from another owner saying the same thing has happened to him 15-20 times (also a 2018 R) and his dealer says is "normal". I've not talked to my dealer yet. So does not appear to be unique to me. - No warning indicators - Not taken to dealer yet - Component - dual clutch automatic transmission (DSG) - Safety - Highly dangerous loss of gear/ability to accelerate out of path of oncoming traffic. - Available for inspection on request
- Service brakes · Vehicle speed control
Exiting a parking lot with a 15% incline @3MPH merging into the road, the front park assist sensors beeped and the vehicle automatically applied brakes instead of accelerating. The engine stalled since I had the clutch fully released, incoming traffic had to stop when they noticed the vehicle not…
Exiting a parking lot with a 15% incline @3MPH merging into the road, the front park assist sensors beeped and the vehicle automatically applied brakes instead of accelerating. The engine stalled since I had the clutch fully released, incoming traffic had to stop when they noticed the vehicle not moving. parkpilot system will often misread the road as an obstacle and apply brakes on its own, specially below the 3MPH speed. It could be a combination of the ride height of this vehicle and the layout of regular parking lots in the us.
- Electronic stability control (esc) · Service brakes · Unknown or other
Front collision warning sounds when leaving parking lots with small dip where the road meets the exit. 25% of the time my emergency brakes activate stopping the car when I want to exit. the car thinks the road IS an obstacle because of the dip. this happen often and in different parking lots. very dangerous since you're entering a road way and could cause an accident.
- Electrical system
Backup camera may not display upon shifting to reverse - I had an android phone projecting an android auto session. With the engine running, stationary at a parking lot, I depressed the clutch and shifted to reverse. The infotainment system did not show the backup camera nor a warning popup of an…
Backup camera may not display upon shifting to reverse - I had an android phone projecting an android auto session. With the engine running, stationary at a parking lot, I depressed the clutch and shifted to reverse. The infotainment system did not show the backup camera nor a warning popup of an error - it just displayed the media screen. I tried 3 times more - the 2ND time the infotainment display showed "parkpilot IS currently not available". Picture IS attached. Video IS available if needed.
- Fuel/propulsion system
Strong smell of gasoline inside car while driving on a 55mph divided highway and 1/2 tank of gas indicated. within approximately 10 miles of driving on the highway and back roads attempting to make it to a service station, ~1/8 tank of gas was indicated by gauge, the engine stopped running after…
Strong smell of gasoline inside car while driving on a 55mph divided highway and 1/2 tank of gas indicated. within approximately 10 miles of driving on the highway and back roads attempting to make it to a service station, ~1/8 tank of gas was indicated by gauge, the engine stopped running after only 1 stumble. Heavy smell of raw gasoline inside of car and under hood. no puddle of gas was observed under car. the local police were called out and confirmed no currently leaking gas before aaa would dispatch a tow truck. the car was towed to the selling dealer and diagnosed as a failed high pressure fuel pump and a clamp not connected between high pressure fuel pump and high pressure fuel hose. I was told this fault would cause an incorrect fuel level to be shown but dealer would not confirm it was the cause of the lost gasoline. the car had previously had the fuel recall performed by the same dealer and dealer said the recall had been performed properly and this failure was not related. when car was retuned after pump replacement, interior of car and engine still smelled of gasoline but car seemed to be driving normally.
- Service brakes · Wheels
After a rain the passenger side brake pad sticks to the outboard rotor. the pad binds to the rotor causing the brake TL seize. the vehicle was in reverse backing out.of park.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a…
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011374HVAC duct cleaning and deodorizing
- 11010024Lack of paint under roof
- 11010022Engine Oil Standards
- 11010021Additional reporting
- 11010011Vehicle Concerns Before Recall Repair Available
- 11008866Inspecting sensors for damage
- 11008861Fluid requirements
- 11008860Manual transmission noise diagnosing
- 11008858A list of engine oil that meet Volkswagen Engine Oil Standards
- 11008857How to perform the engine oil consumption measurement
- 11008856Checking Engine Oil and correctly reading dip stick
- 11008853How to manage software versions using VW diagnostic Tool
- 11008852Recommended Gasoline Quality
- 11008851Engine Misfire Diagnostic Aid
- 11008850Fuel additive to help with misfire faults
- 11008846Wind & Water Leak Checking
- 11007398Battery testing
- 11007393Engine Oil Standards
- 11005825Engine oil quality standards
- 11005823KESSY Key adaptation
- 11005820Engine Assembly Tip
- 11005819Engine Replacement Tip
- 11005818Engine No Start, ECM shorted due to incorrect battery removal
- 11002875Engine oil quality standards
- 11001522These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement
- 11001508Engine oil quality standards
- 11001503Forigen objects inside seat belt buckle
- 11001494These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement
- 10253481Carefree Maintenance and VW Care Maintenance Plans Interim AdBlue Refills -? Diesel Engines Model Year 2015 and Newer
- 10253477Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer
- 10253474This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
- 10253262VW Engine oil quality standards
- 10253192Infotainment Worksheet (U.S. Only)
- 10251674Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.
- 10250798VW Engine oil quality standards
- 10250796Transmission sets fault code P0C29 (the other faults mentioned above may be present as consequential to P0C29) after previously performing Service Action 34K1.
- 10249418VW Engine oil quality standards
- 10249414A/C Compressor leak diagnosis
- 10249138Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
- 10249136Addressing Cybersecurity or Vehicle Hack concerns
Every Volkswagen Golf R model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.