2019 Volkswagen Golf Sportwagen
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2019 Volkswagen Golf Sportwagen. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2019 Volkswagen Golf Sportwagen. Newest first.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside…
Risk and remedy
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Risk and remedy
Risk
Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
Remedy
Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air…
Risk and remedy
Risk
An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Remedy
Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may…
Risk and remedy
Risk
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
Risk and remedy
Risk
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
Owner complaints
11 complaints
What owners report most
Latest complaints
- Suspension
Rear coil spring defective. Recall included on my car and model, but noy my VIN.
- Suspension
The rear axle coil spring coil spring is defective. Safety recall Code: 42J5 VW did not contain the suspect parts since I have the same failure mode as recall. VW Sport wagon is on recall, but not my VIN number. I hope you can hold VW responsible for defective coil springs, I'm sure I am not the only one.
- Fuel system, gasoline
The contact owns a 2019 Volkswagen Gulf Sportwagen. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a…
The contact owns a 2019 Volkswagen Gulf Sportwagen. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The contact was concerned about the vehicle catching fire. VIN tool confirms parts not available.
- Unknown or other
The grab handles to not remain flush to interior roofliner. The springs or appartatus is defective. All four handles hang down (some were never used). Passengers and drivers hit their head on these handles when entering or exiting the vehicle.
- Electrical system · Engine
The contact owns a 2019 Volkswagen Golf Sportwagen. The contact stated while driving 55 MPH, the vehicle lost motive power and stalled. The vehicle restarted after 15 minutes but then stalled again. While driving 45 MPH on three other occasions, the vehicle stalled. The check starting system…
The contact owns a 2019 Volkswagen Golf Sportwagen. The contact stated while driving 55 MPH, the vehicle lost motive power and stalled. The vehicle restarted after 15 minutes but then stalled again. While driving 45 MPH on three other occasions, the vehicle stalled. The check starting system message was displayed. The contact called the local dealer and was informed that the part to repair the vehicle was not available. The contact called another local dealer, Volkswagen Lee’s Summit (2225 NE Independence Ave., Lee's Summit, MO 64064) and was informed that the parts were not available. The manufacturer was contacted but the contact was awaiting a call back. The contact stated that the failure was related to NHTS Campaign Number: 23V604000 (Electrical System). The failure mileage was approximately 61,000.
- Electrical system
The contact owns a 2019 Volkswagen Golf Sportwagen. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a…
The contact owns a 2019 Volkswagen Golf Sportwagen. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Suspension
The contact owns a 2019 Volkswagen Golf Sportwagen. The contact stated while the vehicle was being inspected by a certified mechanic, the contact was informed that the coil springs were fractured. The vehicle was not repaired; however, the dealer and the manufacturer were made aware of the failure. The failure mileage was approximately 78,000.
- Suspension
The right rear coil spring fractured at the lower control end of the coil. This model was subject to a recall (19V188000) for premature fracture of the coil spring. However, according to VW this recall did not affect the VIN of our vehicle. Suspect that the recall either should have included our VIN or that the replacement springs have a similar material defect.
- Unknown or other
HORN. It takes great effort to sound the horn on this model VW. I am the original owner, and took it to two (2) VW dealers and they said that it works properly, but then again, they pressed very hard to make it work, and not how a normal driver would use it. For me and other drivers however…
HORN. It takes great effort to sound the horn on this model VW. I am the original owner, and took it to two (2) VW dealers and they said that it works properly, but then again, they pressed very hard to make it work, and not how a normal driver would use it. For me and other drivers however, normal pressure on the horn will not sound it. I have driven many cars over the years (I am 63 and started driving 15-1/2) and I find this dangerous. I am in a Facebook group of VW Golf Sportwagen & Alltrack (similar car) owners, and many other owners state the same issue, and that it is dangerous. I have an older 1998 Volkswagen Passat 1.8T Wagon, which the horn performs much better. You can tap it and it goes "beep" like to communicate "thanks" (or other) to drivers, pedestrians, etc., or press normally and it goes "HONK". The horn on the 2019 Golf Sportwagon often doesn't sound when pressed, and it is a serious safety issue for me and my family. My wife has witnessed this multiple times and thinks it dangerous too. It is a serious flaw of this vehicle and I wish I had reported it sooner. Here are some comments from other Facebook users (same vehicle / model / year): "It is about the sensitivity of the pressure switch. Takes too much force to engage and it's not easy to modulate it.", "The horn is horrible. I have hit it in panic and it doesn't blow. If there is a VCDS code to shange it, please share." "Same behaviour on my 2017 VW Alltrack"; "Yep - another thing I don't like about this car. I have to remove one hand from the control rim if I have a situation where another car is about to hit me"; "I smash the steering wheel and it honks". I live in NYC and haven't yet, but will ask a Police officer or fireman to try to sound it. I haven't reported it to my Insurance, and no OBD-II codes or check engine lights -- supposedly this is "normal". This has been this way since Aug 27 2019 when I purchased the car, and hasn't improved or gotten better. END
- Electrical system · Engine · Vehicle speed control
The vehicle suddenly shut off while going 60 mph on the highway, and a 'Check Starter System' message appeared before a message that indicated that I need to stop the vehicle appeared. Vehicle was able to restart and the same issue occurred again less than 1 mile down the road. My safety was at…
The vehicle suddenly shut off while going 60 mph on the highway, and a 'Check Starter System' message appeared before a message that indicated that I need to stop the vehicle appeared. Vehicle was able to restart and the same issue occurred again less than 1 mile down the road. My safety was at risk due to the loss of power, that on another road or a highway on ramp, could have caused a collision due to the loss of speed I experienced. There were no prior warnings until the loss of power. The manufacturer service center was unable to replicate the issue or make any corrective action.
- Engine
The motor completely shuts off unexpectedly while the car IS in motion. sometimes there will be a loss pf engine power and a 'stuttering' and jerking just before the stall occurs, but not always. at faster speeds there IS a hard thump and sudden deceleration. my car has stalled 14 times while in…
The motor completely shuts off unexpectedly while the car IS in motion. sometimes there will be a loss pf engine power and a 'stuttering' and jerking just before the stall occurs, but not always. at faster speeds there IS a hard thump and sudden deceleration. my car has stalled 14 times while in motion at speeds from 20 mph to 60 mph since I started counting (there have been more stalls than this). the car also now stalls at stop lights, stop signs, or simply while idling in neutral (i have video of the motor shutting off). The issue first appeared at about 310 miles on the odometer on 19 august 2019. The car now has only 372 miles on it. all stalls have occurred while car was being driven in a straight line, on both local roads and a state route highway. the check engine light does not come on when these stalls occur. there have been three near-accidents since the problem occurred. car was purchased 29 july 2019, vehicle had 122 miles on it from delivery from a pennsylvania dealer to my dealer in maryland.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a…
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011374HVAC duct cleaning and deodorizing
- 11011371This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
- 11010024Lack of paint under roof
- 11010022Engine Oil Standards
- 11010021Additional reporting
- 11010011Vehicle Concerns Before Recall Repair Available
- 11008861Fluid requirements
- 11008860Manual transmission noise diagnosing
- 11008858A list of engine oil that meet Volkswagen Engine Oil Standards
- 11008857How to perform the engine oil consumption measurement
- 11008856Checking Engine Oil and correctly reading dip stick
- 11008853How to manage software versions using VW diagnostic Tool
- 11008852Recommended Gasoline Quality
- 11008851Engine Misfire Diagnostic Aid
- 11008850Fuel additive to help with misfire faults
- 11008846Wind & Water Leak Checking
- 11007398Battery testing
- 11007393Engine Oil Standards
- 11005825Engine oil quality standards
- 11005823KESSY Key adaptation
- 11005820Engine Assembly Tip
- 11005819Engine Replacement Tip
- 11005818Engine No Start, ECM shorted due to incorrect battery removal
- 11002875Engine oil quality standards
- 11001522These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement
- 11001508Engine oil quality standards
- 11001503Forigen objects inside seat belt buckle
- 11001494These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement
- 10253481Carefree Maintenance and VW Care Maintenance Plans Interim AdBlue Refills -? Diesel Engines Model Year 2015 and Newer
- 10253477Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer
- 10253474This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
- 10253262VW Engine oil quality standards
- 10253192Infotainment Worksheet (U.S. Only)
- 10252087In some sunroof-equipped vehicles, the front sunroof drains can become blocked with moist debris. If this happens, water could leak into the passenger compartment. Expiration date announcement
- 10251674Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.
- 10250798VW Engine oil quality standards
- 10250766Engine Crank, No Start or No -J623- ECM Communication with DTC U0100 Stored in ECM Fault Memory
- 10250763In some sunroof-equipped vehicles, the front sunroof drains can become blocked with moist debris. If this happens, water could leak into the passenger compartment. Updated expiration date.
- 10250762In some sunroof-equipped vehicles, the front sunroof drains can become blocked with moist debris. If this happens, water could leak into the passenger compartment. Updated expiration date.
- 10249418VW Engine oil quality standards
Every Volkswagen Golf Sportwagen model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.