2025 Volvo EX90
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Volvo › EX90 › 2025
These records cover every 2025 Volvo EX90. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2025 Volvo EX90. Newest first.
Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. A spindle nut may detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop.
Risk and remedy
Risk
A tailgate that suddenly drops can hit a person, increasing the risk of injury.
Remedy
Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10342. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 7, 2025.
Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. Due to a software error in the low power controller (LPC), the headlight shutters may close over the high and low beams while driving.
Risk and remedy
Risk
A loss of headlight function while driving can reduce visibility and increase the risk of a crash.
Remedy
The LPC software will be updated manually, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10298.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2025 EX90 vehicles. The bolts for the second-row free-standing seat may not be tightened properly.
Risk and remedy
Risk
An improperly tightened seat may not adequately restrain the occupant during a crash, increasing their risk of injury.
Remedy
Dealers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo's number for this recall is R10292.
Owner complaints
74 complaints2 involved a crash1 injuries
What owners report most
Latest complaints
- Electrical system
I am reporting repeated total electrical failures in my 2025 Volvo EX90 that create a serious safety concern, particularly regarding access to and escape from the vehicle. The vehicle has repeatedly become completely unresponsive, with the dashboard, headlights and interior lights dead. In the…
I am reporting repeated total electrical failures in my 2025 Volvo EX90 that create a serious safety concern, particularly regarding access to and escape from the vehicle. The vehicle has repeatedly become completely unresponsive, with the dashboard, headlights and interior lights dead. In the latest incident, this occurred approximately 15 minutes after parking at home. The alarm sounded for around 10 minutes before stopping, but the vehicle remained completely dead. The key fob, key card and Volvo app could not restore access. A roadside technician jump-started the vehicle through its 12V system, and it immediately woke up. The dealership had reportedly tested both 12V batteries and found them healthy. The most alarming issue is that the vehicle can be impossible to open from outside even when the doors are understood to be unlocked. If a child or another occupant were inside during a total electrical failure, someone outside might be unable to gain access to help them. We have young children who regularly travel in this vehicle. My wife’s phone was inside during an incident, and she could not access it. This creates a potentially life-threatening risk if a child is trapped inside during hot weather, a medical emergency, a fire, or another dangerous situation. I am also concerned about whether occupants can reliably exit during a complete power failure and whether an effective mechanical override is available for exterior entry. The vehicle spent approximately one month at the dealership for diagnosis but was returned without a confirmed root cause or lasting repair. The failure recurred on the same day I drove it home. Earlier, the dealership reported a loose ground cable contributing to a general electrical failure and performed software updates. The problem remains unresolved despite repeated contact with Volvo Customer Care (case 07229666). I request that NHTSA investigate the recurring electrical failures that have zero mechanical or safe manual override
- Electrical system · Power train · Service brakes
My car is a Volvo EX90 and it is totally electric. Twice in the past 6 weeks the car has died, once I was driving and an electric and brake warning came on and told me to stop the car. I pulled over immediately and the car never worked again-- it would not turn on and it has been "bricked" for the…
My car is a Volvo EX90 and it is totally electric. Twice in the past 6 weeks the car has died, once I was driving and an electric and brake warning came on and told me to stop the car. I pulled over immediately and the car never worked again-- it would not turn on and it has been "bricked" for the past 21 days. I was in the middle of a 4 lane street which is very dangerous, luckily there was an entrance to a church where I pulled over because the car immediately died thereafter. If I would have been on the highway when this occurred I could have died. The first time the car "bricked" it failed to turn on in a parking garage after being parked for about 90 minutes. Volvo replaced the batteries after the first incident but they have been unable to tell us what is wrong with the vehicle now and the service department has had it for 21 days as of today.
- Electrical system · Unknown or other
On September 3rd 2026, my wife was driving our 2025 Volvo EX90 Ultra (approx.1560 miles) with our three children, ages 1, 4, and 6, in the vehicle when the air conditioning failed completely. Outside temperatures were over 100°F in Austin, Texas. The EX90 has a large glass panoramic roof, and the…
On September 3rd 2026, my wife was driving our 2025 Volvo EX90 Ultra (approx.1560 miles) with our three children, ages 1, 4, and 6, in the vehicle when the air conditioning failed completely. Outside temperatures were over 100°F in Austin, Texas. The EX90 has a large glass panoramic roof, and the cabin heated rapidly once the AC stopped cooling. This created an extremely dangerous situation for young children. Along with the AC failure, the vehicle made a rumbling noise every 5–10 seconds and its charging was limited. Because these symptoms occurred together, I am concerned the fault may involve the vehicle's thermal management system, which could affect the high-voltage battery as well as cabin cooling. The vehicle has been at an authorized Volvo dealer, for approximately two weeks. The dealer replaced the AC compressor, but the problem is not resolved and they have not been able to diagnose the cause. Volvo customer care case number: 07200479. I understand other EX90 owners have reported similar AC failures. A total loss of cabin cooling in extreme heat is a safety hazard, particularly for families with children and in vehicles with large glass roofs.
- Electrical system · Forward collision avoidance › Adaptive cruise control · Structure › Body
Center screen goes black when driving. Driver display goes black when driving leaving me without speedometer or any data as everything is on those 2 screens. Misaligned passanger door that doesnt open properly. Dealership has fixed trim piece but not the alignment of the door. I have been back to…
Center screen goes black when driving. Driver display goes black when driving leaving me without speedometer or any data as everything is on those 2 screens. Misaligned passanger door that doesnt open properly. Dealership has fixed trim piece but not the alignment of the door. I have been back to the dealer several times - I bought the car XXX, it has spent at least 3 months in the shop. Volvo corporate on XXX said "At this time we do not have information on a permanent fix. Please rest assured that our technicians work on software updates to improve the infotainment center as well as the overall state of the vehicle. Once an update is available you will be notified with this information." The dealer (General manager) wrote me and said "We have done what Volvo recommends for the repair on this vehicle, unfortunately we have very few other options Have you opened a customer care case on this specific issue?" - I have 3 if not more customer care issues with Volvo. The dealer wont respond to messages, Volvo Corporate offers no help - they each say to contact the other these are well known issues with this car. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Fuel/propulsion system
My husband and I were driving with our [XXX] son on the southbound [XXX] in the fast lane. There was some traffic so we were not traveling too fast, but in the fast lane nonetheless. An error message came on the screens indicating there was a critical electrical failure. At that moment, my husband…
My husband and I were driving with our [XXX] son on the southbound [XXX] in the fast lane. There was some traffic so we were not traveling too fast, but in the fast lane nonetheless. An error message came on the screens indicating there was a critical electrical failure. At that moment, my husband realized that the car’s acceleration was no longer working. We went to turn on our hazard lights and those did not work either (as they are solely in the computer panel and not a separate mechanical button). Thankfully we were able to safely make our way to the side of the highway to wait for a tow truck. The car was towed to Galpin motors, and has been there ever since. As of today, we have been told the issue is with the VCU (hardware and software) and is on indefinite back order. Previously we had to have the entire TCAM module replaced twice on this same car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Fuel/propulsion system
Failure of the onboard AC charging component, known as the Grid to High Voltage Converter A (GHCA) or onboard charger module. This vehicle would not charge on AC current, but could only be charged on DC current. This is a safety issue, as you may get stranded without access to a DC capable charger…
Failure of the onboard AC charging component, known as the Grid to High Voltage Converter A (GHCA) or onboard charger module. This vehicle would not charge on AC current, but could only be charged on DC current. This is a safety issue, as you may get stranded without access to a DC capable charger, since AC is the primary source for a majority of EV owners. Problem has been confirmed by the dealer. Volvo seems to be aware of the issue, as this is a common failure point according to other Volvo EX90 owners. Warnings that occur is a red illuminated light near the charge port when it is unable to accept a AC charge due to failure.
- Electrical system · Engine · Power train
My 2026 Volvo EX90, with approximately 3,000 miles, experienced a complete vehicle failure while being used as our family vehicle in Phoenix, Arizona. While my nanny was driving my two young children, including my [XXX], the air conditioning stopped functioning during approximately 110–115°F…
My 2026 Volvo EX90, with approximately 3,000 miles, experienced a complete vehicle failure while being used as our family vehicle in Phoenix, Arizona. While my nanny was driving my two young children, including my [XXX], the air conditioning stopped functioning during approximately 110–115°F outside temperatures. After she parked, the vehicle’s displays went dark and the vehicle became completely unresponsive. The exterior door handles also stopped functioning normally. My nanny was unable to open the rear doors from outside to remove the children and had to climb through the front seats into the rear passenger area in order to gain access and get them out of the vehicle. The vehicle would not respond to the key, would not restart, and did not respond to Volvo’s recommended reset procedures. Roadside assistance was required and the vehicle was towed to an authorized Volvo dealership. Several days later, the vehicle remains completely inoperable. The Volvo dealer has been unable to power the vehicle on, establish diagnostic communication with it, or open the doors normally. The vehicle is so immobilized that the dealership must place it on dollies simply to move it around the facility. This appears to involve substantially more than an infotainment failure. The incident involved simultaneous loss of climate control in extreme heat, complete vehicle shutdown, and loss of normal exterior door access while young children were passengers. I am particularly concerned about the potential safety implications if this failure were to occur again in extreme heat or in another situation where occupants needed to exit the vehicle quickly. The vehicle remains at the Volvo dealership for diagnosis, and no root cause has yet been identified. Vehicle: 2026 Volvo EX90 Mileage: Approximately 3,000 miles Location: Phoenix/Scottsdale, Arizona Injuries: None Crash: No Fire: No Police report: No Vehicle towed: Yes INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Fuel/propulsion system · Vehicle speed control
While driving the car on a state road (45 mph) the car suddenly notified me of an "electrical fault", a light that looks like a turtle came on, and the vehicle lost power and couldn't go any faster than 5 mph. Another vehicle almost rear-ended me around a blind curve because I was moving…
While driving the car on a state road (45 mph) the car suddenly notified me of an "electrical fault", a light that looks like a turtle came on, and the vehicle lost power and couldn't go any faster than 5 mph. Another vehicle almost rear-ended me around a blind curve because I was moving significantly slower than normal traffic. I pulled into a parking lot, shutdown and restarted the car and everything seemed fine. It happened again a few minutes later so we started to head back home. But the real issue happened a minute or so after the second fault - the fault cleared itself and all of a sudden the vehicle's speed shot up to over 60 mph with very little throttle response or control from me. I slowed the car down using the brakes and continued home. The fault happened again, and cleared itself again in the same manner but this time while I was turning causing me to almost hit a curb while trying to turn. The car is dangerous. These should be taken off the road permanently.
- Latches/locks/linkages › Doors › Lock
the vehicle exhibits a persistent defect in which the doors lock and unlock without driver command. Specific effects I have experienced: The vehicle has locked itself while I was exiting, locking me out with the key in my possession. On multiple occasions this has occurred with my child inside the…
the vehicle exhibits a persistent defect in which the doors lock and unlock without driver command. Specific effects I have experienced: The vehicle has locked itself while I was exiting, locking me out with the key in my possession. On multiple occasions this has occurred with my child inside the vehicle, with my dogs inside the vehicle, and with personal belongings inside the vehicle, with no ability to unlock it. These incidents have occurred in extreme heat conditions, where the interior of a closed vehicle can reach lethal temperatures within minutes. Volvo telephone support instructed me to call a locksmith. In the referenced conditions this response is not a remedy. It is an unacceptable exposure of a child and animals to serious injury or death. The vehicle has also unlocked itself spontaneously while I was nowhere near it, leaving it and its contents unsecured. Repair history: The vehicle has been presented to an authorized Volvo dealership on 3 occasions for this concern. The dealership's lead engineer performed multiple system resets, none of which resolved the condition. He advised that the vehicle may need to be "put to sleep," that the condition is likely not repairable, and that seat and seat-belt occupancy sensors are the suspected source of the uncommanded locking and unlocking. He further advised that he would document the file in support of a manufacturer repurchase, and that I should move to the 2026 model year, in which he stated these faults have been addressed.
- Electrical system · Forward collision avoidance › Automatic emergency braking · Vehicle speed control
I was parked in a parking lot and when I released my foot from the break, the car accelerated on its own and crashed into the car in front of me. The automatic emergency braking did not deploy. It was most recently a safety risk and put others in the parking lot, particularly the driver in front…
I was parked in a parking lot and when I released my foot from the break, the car accelerated on its own and crashed into the car in front of me. The automatic emergency braking did not deploy. It was most recently a safety risk and put others in the parking lot, particularly the driver in front me, in danger. I have reported this issue to Volvo and they instructed me to get the body of the car repaired and then the dealer will inspect it. I filed an insurance claim with my insurance company and the car is going to be repaired. There were no warning lamps or messages prior to the failure.
- Unknown or other
While parked, unoccupied, and locked on a nearly level asphalt residential driveway, the vehicle began moving on its own and traveled approximately 15 feet down the driveway before coming to rest. The movement began several hours after anyone had last operated the vehicle. Conditions were dry at…
While parked, unoccupied, and locked on a nearly level asphalt residential driveway, the vehicle began moving on its own and traveled approximately 15 feet down the driveway before coming to rest. The movement began several hours after anyone had last operated the vehicle. Conditions were dry at onset with no ice or snow beneath the tires. No driver was present and no input was given. The driveway terminates at a public street. The event was captured in its entirety on a residential exterior security camera. Eleven video files exist and are available for inspection on request. The vehicle itself is also available for inspection. Safety risk: an infant and two dogs are present in the household, and the vehicle traveled toward a public roadway with no occupant able to brake or steer. Had a person or child been in the path, or had the vehicle reached the street, the outcome could have been a serious injury or collision. The failure has not been reproduced or confirmed by any dealer or service center. The event was reported to the manufacturer's customer care in writing in March 2026 and escalated in April 2026. No diagnostic inspection was offered at that time and no response was received for approximately three months. The vehicle was delivered to an authorized dealer in July 2026, and the manufacturer dispatched a field specialist. No root cause has been provided to the owner in writing. Whether the manufacturer identified a cause is UNKNOWN. Prior warning symptoms: beginning within weeks of delivery in December 2025, the vehicle displayed recurring fault messages including headlight fault, system communication fault, emergency call system fault, charging fault, and park assistance fault, on separate and unrelated occasions over several months, documented with date-stamped photographs. Separately, in May 2026 the vehicle suffered a total failure and would not start, with blank displays and non-functioning turn signals, resolved only by a factory reset.
- Electrical system · Engine · Fuel/propulsion system
I am submitting this complaint because I believe my Volvo electric vehicle has a serious and recurring safety-related defect that has not been permanently repaired despite multiple repair attempts. Since purchasing the vehicle new, it has repeatedly failed to operate as intended, left me stranded…
I am submitting this complaint because I believe my Volvo electric vehicle has a serious and recurring safety-related defect that has not been permanently repaired despite multiple repair attempts. Since purchasing the vehicle new, it has repeatedly failed to operate as intended, left me stranded multiple times, and continues to display warning messages while driving. I purchased the vehicle new on November 20, 2025, for approximately $85,000 with zero miles. The first failure occurred on December 4, 2025, at approximately 578 miles when the vehicle stopped charging. Volvo attempted repairs, but the same charging defect returned. The vehicle required additional repairs on January 21, 2026 (1,304 miles), early March 2026 (2,846 miles), and April 27, 2026 (3,810 miles). Despite multiple repairs and component replacements, the same issue continued. By the fourth repair, the vehicle had been out of service approximately 80 days. Volvo later approved a manufacturer repurchase; however, while waiting for the repurchase process, the vehicle developed additional failures where it would completely lose power and become inoperable. The vehicle required towing on multiple occasions, leaving me stranded and without transportation. During a later repair visit, Volvo kept the vehicle for approximately 39 days and stated they could not duplicate the problem and that the vehicle was operating as designed. The day after receiving the vehicle back, the same failure occurred again. The vehicle has now required seven repair attempts. Even after the latest repair, I continue to receive dashboard warnings while driving instructing me to stop the vehicle. Due to the repeated failures, loss of vehicle operation, and unresolved warnings, I have lost confidence in the safety and reliability of this vehicle and have changed my driving habits to avoid being stranded. I believe these recurring failures represent a potential safety defect that warrants investigation by NHTSA.
- Electrical system · Unknown or other
This vehicle locks itself even with a fully charged key tag inside it. The driver is not able to open the car by lifting any of the door handles. It has occurred 3 separate times. It will only open with a key card. Should the driver not have a key card outside of the vehicle, it must be towed to…
This vehicle locks itself even with a fully charged key tag inside it. The driver is not able to open the car by lifting any of the door handles. It has occurred 3 separate times. It will only open with a key card. Should the driver not have a key card outside of the vehicle, it must be towed to the dealership for service. The dealer has been advised of the problem, although the service department is unable to identify why or how this occurs. This has happened at various times of the day, including late at night, and we reside in a rural area with very limited alternate transportation. No warning messages appear prior to the problem.
- Unknown or other
The person left behind detection system is faulty.
- Air bags · Seat belts
I purchased a 2025 EX90 on XXX. Immediately upon purchase, nearly every time my [XXX] daughter was riding in the middle seat using the integrated booster, the car would alert me that someone was sitting in the other two seats on either side of her. There were also occasions when only one seat alarm…
I purchased a 2025 EX90 on XXX. Immediately upon purchase, nearly every time my [XXX] daughter was riding in the middle seat using the integrated booster, the car would alert me that someone was sitting in the other two seats on either side of her. There were also occasions when only one seat alarm would go off. I checked her positioning to confirm that there was nothing on those seats. I took it into the dealership the following Monday. They did a software update, which they stated would resolve the issue. I picked up the car on the evening of XXX. For the next couple of days, it appeared that the issue had been resolved; however, it returned within a couple of days. Additionally, there were two instances, after receiving the car back from being repaired the first time, in which my daughter was riding with me, and her seatbelt failed to engage during rapid deceleration. I was driving on a main arterial street near our home, traveling approximately 35-40 mph. I was using single-pedal mode (EV) and took my foot off the gas pedal to prevent a crash. The car stopped very quickly, and she was thrown forward, nearly missing hitting her head on the back of the passenger seat. Subsequently, while driving the same minor child in a dealership loaner XC90, we experienced a routine quick stop at a very slow speed, and she immediately noted that the XC90 seatbelt was properly tightened. This side-by-side comparison confirms that the EX90's occupant restraint system failed to deploy during a near-crash event. I returned the vehicle on XXX, and the card has been there since. On XXX, Volvo Corporate Engineering reviewed the data and confirmed a diagnosis of faulty radar sensors in the second row. Because the EX90's computer-controlled safety belts rely on these second-row sensors to work properly, this diagnosis from Volvo proves the safety systems in my daughter's row were actively broken during our near-miss collision event. The vehicle is unsafe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S
- Back over prevention › Sensing system › Camera
When in reverse, the infotainment system allows a user to swipe down from the top of the screen to open the notification window which overlays the backup camera, and upon closing the notification window, the backup camera is dismissed and is no longer visible.
- Vehicle speed control
DESCRIPTION OF DEFECT: I am reporting a recurring incident of unintended acceleration in my Volvo EX90. On multiple occasions, immediately upon shifting the vehicle into Drive — before I touched the accelerator pedal — the vehicle accelerated forward on its own without any input from me. This has…
DESCRIPTION OF DEFECT: I am reporting a recurring incident of unintended acceleration in my Volvo EX90. On multiple occasions, immediately upon shifting the vehicle into Drive — before I touched the accelerator pedal — the vehicle accelerated forward on its own without any input from me. This has happened more than once and is not an isolated event. The acceleration occurs at the moment of gear engagement, before I have made any contact with the accelerator pedal. I took the vehicle to my Volvo dealership on 2/12/26. The dealer was unable to reproduce the issue or identify a cause. This defect poses a serious and immediate safety risk, particularly in parking lots, driveways, and congested traffic, where unexpected acceleration could result in a collision, property damage, or injury to pedestrians or other drivers. I am requesting that NHTSA open a formal investigation into this issue.
- Power train
The contact owns a 2025 Volvo EX90. The contact stated that while exiting a parking lot, the contact selected drive(D); however, the vehicle reversed instead and crashed into a pole. There was no warning light illuminated prior to the failure. The contact stated that when the vehicle was being…
The contact owns a 2025 Volvo EX90. The contact stated that while exiting a parking lot, the contact selected drive(D); however, the vehicle reversed instead and crashed into a pole. There was no warning light illuminated prior to the failure. The contact stated that when the vehicle was being towed, the tow truck driver selected reverse(R) to reverse, and the rearview camera failed to display an image. The vehicle sustained damages to the rear bumper, and the pole was damaged. Volvo Roadside Assistance was contacted, and the vehicle was towed to a dealer. The contact stated that the vehicle remained with the dealer; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 700.
- Unknown or other
I have a 2025 Volvo EX 90 in the US and I had the manufacturers tow hitch attached. The Error: Max trailer weight is 4,850lbs or 2,200kg, but tow ball weight is mistakenly listed as 220lbs instead of 485lbs or 220kg. Tow ball should be 10% of the trailer weight in the US. 4,850lbs or 2,200kg with…
I have a 2025 Volvo EX 90 in the US and I had the manufacturers tow hitch attached. The Error: Max trailer weight is 4,850lbs or 2,200kg, but tow ball weight is mistakenly listed as 220lbs instead of 485lbs or 220kg. Tow ball should be 10% of the trailer weight in the US. 4,850lbs or 2,200kg with 485lbs or 220kg tow ball limit would make sense. The proof: the Volvo accessories catalog has it listed correctly for the 2” ball kit: Member kit 70.8 lbs (32.1 kg) Max. towing capacity: 4850 lbs (2200 kg) Towball diameter: 2" Class III Max. ball pressure: 485 lbs (220 kg) This is a safety issue because if someone tows a 4850lb trailer with less than 5% of the weight on the hitch, they could have severe trailer sway. It appears to me to be a clear error in the digital owners manual tow ball weight limit. The hitch itself lists 5000lbs trailer limit and 500lbs tongue weight on the limit sticker.
- Service brakes
The One Pedal Drive function (regenerative braking) intermittently deactivates without warning after startup. This issue has occurred multiple times under normal driving conditions. When the accelerator is released, expected deceleration does not occur, resulting in reduced braking response. No…
The One Pedal Drive function (regenerative braking) intermittently deactivates without warning after startup. This issue has occurred multiple times under normal driving conditions. When the accelerator is released, expected deceleration does not occur, resulting in reduced braking response. No warning indicates that the system has disengaged, and it appears to deactivate without any driver input. This unexpected change in braking behavior creates a safety risk by increasing stopping distance and requiring immediate corrective driver action to maintain control of the vehicle.
- Unknown or other
My wife was driving at about 40 MPH when the instrument panel displayed a warning "System Failure" and the digital speedometer stopped working and showed the current speed as two dashes instead of a number (ie "--" instead of "40"). After about 5-10 seconds the warning went away and the digital speedometer appeared to start displaying the correct speed again.
- Unknown or other
Built-in navigation application has on multiple occasions stopped working and stating "searching for GPS". This causes a distraction and increases the chance of a crash because I now have to try to figure out what is going on while I was relying on the navigation to understand where I was going.
- Back over prevention › Rearview system braking · Back over prevention › Warnings · Lane departure › Blind spot detection
Multiple times I have gotten a "Park assistance fault - book a service" message while driving and the parking sensors stop working. The issue temporarily resolves itself only to reoccurring several days later. Took to service and they replaced the car computer and said they could to replicate the issue after replacing the computer. Now a week later and the issue has re-occurred twice again.
- Engine
The first issue occurred on 4/16/26. Car stopped mid-drive on a public road. No error or warning, just a jerk noise and stopped. This was around 7 in the evening and I am fortunate it was a not so busy road. Gives me nightmares thinking if me or my kids were driving on a freeway. Got towed to a…
The first issue occurred on 4/16/26. Car stopped mid-drive on a public road. No error or warning, just a jerk noise and stopped. This was around 7 in the evening and I am fortunate it was a not so busy road. Gives me nightmares thinking if me or my kids were driving on a freeway. Got towed to a dealership and the root cause was identified as the coolant being completely drained off because of a manufacturing defect with the radiator having a pin sized hole causing coolant to leak off. What was worse is that there was a known software bug, TJ 37300 that suppressed the low coolant message. I can't believe Volvo has released the car with a known safety issue. Got the car back on 5/11/26 and it was towed back on 5/16/26 for a similar issue. Awaiting root cause and resolution. Will report a separate case for that
- Electrical system · Fuel/propulsion system · Seat belts
The vehicle has experienced repeated intermittent electrical-system-related failures since the start of the lease, which have remained unresolved despite eight months of formal engagement with Volvo and multiple service and software-related repair attempts by Volvo. Most recently, on May 15, 2026…
The vehicle has experienced repeated intermittent electrical-system-related failures since the start of the lease, which have remained unresolved despite eight months of formal engagement with Volvo and multiple service and software-related repair attempts by Volvo. Most recently, on May 15, 2026, while operating the vehicle in approximately 90°F Arizona temperatures, the vehicle displayed a “Limited Performance / Electrical System Temporarily Limited” warning message. Shortly afterward, the driver was temporarily unable to re-enter the vehicle, despite the exterior door handles deploying normally. Vehicle access was restored only after several minutes. The side view mirrors would not open. Driving for two minutes did not resolve this. After ten minutes of remaining parked the mirrors reconnected. This latest incident follows prior issues including: •Loss of charging capability during a long distance trip (which forced us to drive 50MPH on a 75MPH highway, putting our car and other drivers at risk.) •Multiple incidents involving loss of instrument displays while driving •Intermittent vehicle access and lock-related issues •Unexpected seatbelt tensioning while the vehicle was in motion Volvo previously indicated that software updates and related service efforts should address the issues. However, after the updates the vehicle continues to exhibit intermittent electrical-system-related problems affecting reliability and normal operation.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011750This is a Technical Journal: Vehicle unresponsive. Do not perform a 12V reset until you have followed the steps in this Technical Journal in the correct order
- 11011749This is a Technical Journal: EX90 - Dealer Demo Features Limited/Unavailable. avoid fault tracing or part replacements for known deviations
- 11011748This is a Technical Journal: EX90 Software download issues - temporary solutions. If SWDL fails, before you try a second attempt, ensure the HLCM is in Default
- 11011746Volvo Cars USA LLC and Volvo Cars Canada LTD on behalf of the Volvo Car Corporation has decided to launch Delivery Action D10294: EX90 Software Update on certain Model Year 2025 EX90 vehicles. Volvo Cars investigations have identified that certain EX90 vehicles that have previously performed PDS must download improved software (1.1.21 or later) prior to customer delivery. The corrective action is to perform a Total Software Upgrade. A total of 495 U.S and 17 Canadian vehicles are eligible for this delivery action.
- 11011745This is a Technical Journal: Key Fob not charging / pairing with WPC. Follow steps outlined in the Technical Journal.
- 11011744This is a Technical Journal: EX90 Software download issues - temporary solutions. If SWDL fails, before you try a second attempt, ensure the HLCM is in Default
- 11011742This is a Technical Journal: Seat comfort functions unavailable after SW update. Perform a reset in VIDA.
- 11011740This is a Technical Journal: TPMS Service Required. download Software Product 32425172 then follow the script to learn sensors on respective position.
- 11011739This is a Technical Journal: Parking climate timer intermittently not active. start preconditioning manually as needed from the Volvo Cars app.
- 11009822Volvo Cars USA LLC and Volvo Cars Canada LTD on behalf of the Volvo Car Corporation has decided to launch Delivery Action D10288: HLCM Reload before SW update on certain model year 2025 EX90 vehicles. Volvo Cars investigations have identified that the High Low Converter Module (HLCM) software might cause damage to the HLCM during other software updates to the car. The corrective action is to perform a HLCM reload before the Pre-delivery Software (PDS). A total of 213 U.S and 30 Canadian vehicles are eligible for this delivery action. URGENT: HLCM RELOAD MUST BE PERFORMED PRIOR TO PDS SOFTWARE!
- 11009821This is a Technical Journal: Key Fob not charging / pairing with WPC. Follow steps outlined in the Technical Journal.
- 11009811This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.
- 11009807This is a Technical Journal. Vehicle type and platform identification.
- 11009800This is a Technical Journal: EX90 Software download issues - temporary solutions. If SWDL fails, before you try a second attempt, ensure the HLCM is in Default
- 11009798This is a Technical Journal: EX90 Initial Quality Reporting. Detailed symptom descriptions are essential for us to understand and to be able to reproduce the symptoms in the test cars.
- 11009507This is a Technical Jounral: OTA - FAQ for technicians
Every Volvo EX90 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.