1997 Volvo S90

Owner complaints

What owners report most

1. Air bags2
2. Suspension2
3. Seat belts1
4. Seats1
5. Vehicle speed control1
6. Visibility1

Latest complaints

• Aug 13, 2008AL125,000 miCrash1 injury
  Air bags › Frontal
  1997 volvo S90 involved in a major accident on june 5, 2006. my vehicle was hit from behind and pushed into another vehicle at a rate of speed of 60 miles per hour. vehicle airbags did not deploy. I notified the volvo manufacturer and was told that the airbags was placed int he vehicle for…

  1997 volvo S90 involved in a major accident on june 5, 2006. my vehicle was hit from behind and pushed into another vehicle at a rate of speed of 60 miles per hour. vehicle airbags did not deploy. I notified the volvo manufacturer and was told that the airbags was placed int he vehicle for basically decorations and not to help save lives. I had my seat belt on which was the only thing that kept me from having a serious injury. however, my back was injured in the crash. *tr

• Jun 8, 2006AL146,825 mi1 injury
  Air bags › Frontal
  Three car automobile accident on june 5, 2006. my car was hit from the rear and pushed me into a SUV. my car sustained heavy damages and had to be totaled out. my automobile was a 1997 volvo S90 4 door sedan I purchased new in 1997. on impact from the back and front, the air bags did not…

  Three car automobile accident on june 5, 2006. my car was hit from the rear and pushed me into a SUV. my car sustained heavy damages and had to be totaled out. my automobile was a 1997 volvo S90 4 door sedan I purchased new in 1997. on impact from the back and front, the air bags did not deploy. I took pictures of the vehicle before it was towed because I just happen to have a camera on hand to prove it and it was also noted by the investigating officer on the scene. I am now seeking legal representation because I could have been killed if it were not for my seat belts. *nm

• Apr 30, 2004WA
  Visibility › Sun/moon roof assembly

  I have encountered repeated failures with one particular operational component of my vehicle's sunroof. In total the part has failed 4 times which to me would indicate to me an inherent defect in this part. Volvo refuses to entertain any claim for compensation for the repairs past the vehicle warranty period. *la

• Jun 11, 2001NJCrash
  Vehicle speed control

  Consumer placed vehicle in reverse. vehicle shot backwards and hit a steel station. consumer put vehicle in drive to see what kind of damage was done, and it shot forward, hitingt a store plate glass window. insurance totaled vehicle. *Ak

• Nov 29, 1999CA
  Seats › Front assembly › Head restraint · Suspension › Rear

  Steering control arm broke during low impact (bumped) 1-2 mph. yh

• Sep 9, 1999NY
  Seat belts

  The plastic piece on the seatbelts in the rear of the vehicle, used for adjusting the belts for css or adults, broken while installing the css. Dealer said that the css may not be the proper one for that model car. *ak

• Oct 20, 1998FL
  Suspension

  Vehicle vibrates, pulls and makes noise, continually.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10241661Complimentary upgrade c00009 description.
• 10241651Rubber cushion
• 10213885The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
• 10213883ICUP/Google Built-In Diagnostic Operations
• 10213882Battery Charger/maintainer requirement
• 10212892Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
• 10212891VIDA QR Scanner Mobile App
• 10188881Volvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP). The WRCP is used to gauge individual retailer performance on objective measures over time. By setting clear performance expectations and parameters and assisting retailers in focusing on individual processes and procedures, all retailers are provided with adequate tools to help achieve the ultimate goal of qualifying for self-authorization status.
• 10181041Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
• 10177386Service Manager Bulletin: Vehicle Type and Platform Information
• 10171682This is a Service Manager Bulletin: Windshield Cleaning Operation Service Interval Change. Will only be performed at 20k
• 10171676Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
• 10170147Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC
• 10169394This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
• 10169393This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
• 10169391Software Installation Policy changes.
• 10169389This is a Service Manager Bulletin: Technician Skillset Requirments
• 10169388This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
• 10169036Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
• 10169030This is a Technical Journal: Oil in cooling system. New cleaning method developed.
• 10169021Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC
• 10168247VOLVO CARS SERVICE AND PARTS BUSINESS Service Manager Bulletin TITLE : Workshop Systems Requirements and Guidelines VIDA in 2015 , Peer - to - Peer Infrastructure GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada 00 337 REFERENCE BULLETINS : DATE : YEAR MONTH DAY SERVICE SERVICE WARRANTY 2015 01 19 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 17 ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2015 VOLVO CARS OF NORTH AMERICA , LLC Service Manager Bulletin 00 - 337 Page 2 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 3 of 17 Service Manager Bulletin 00 - 337 Page 4 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 5 of 17 Service Manager Bulletin 00 - 337 Page 6 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 7 of 17 Service Manager Bulletin 00 - 337 Page 8 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 9 of 17 Service Manager Bulletin 00 - 337 Page 10 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 11 of 17 Service Manager Bulletin 00 - 337 Page 12 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 13 of 17 Service Manager Bulletin 00 - 337 Page 14 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 15 of 17 Service Manager Bulletin 00 - 337 Page 16 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 17 of 17
• 10167953Software Installation Policy changes.
• 10167952Descripition of Goodwill Policy and Guidelines.
• 10167915Dice Tool bulletin explaining the offer.
• 10167909Please return stock of 31430070 service kit to your servicing distribution center.
• 10167907This is a Service Product Journal: VIDA will not support Windows 8.1 after June 30th 2017
• 10167895This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
• 10167887Technical Journal TITLE : The Error Frame Finder (EFF) can be an aid in fault tracing intermittent CAN network problems by providing a visible indication of error frames that are being transmitted on the network when the fault becomes active. The advantage of using the EFF function is that error frames are usually transmitted on the network before a vehicle symptom can occur. Hence, if the fault is very intermittent in nature, it may be possible, for example, to induce the wiring fault for a short duration by manipulating the vehicle harnesses and connectors. The electrical fault will occur and be detected by the EFF without ever having a vehicle symptom appear. The instructions for setting up the tool have been simplified.
• 10167872This is a Service Manager Bulletin: Service Scheduling system enhancements. Improving Service Action/Recall scheduling.
• 10167861This is a Service Manager Bulletin: The online bookstore, www.volvotechinfo.com, serves Volvo Retailers, employees, Independent Repairers and customers throughout the United States and Canada by providing easy order-access to service, parts and owners? literature over the Internet.
• 10167854Mandatory Special Tool List
• 10167833This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
• 10167828This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)
• 10167817This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
• 10167815While performing repairs, on vehicles covered by Volvo's New Vehicle Warranty, the Technical Help Desk may support the dealer by providing a specific diagnostic labor operation. This will aid the Warranty Administrator when claiming reimbursement for diagnostic labor while not adversely affecting the dealers General Operation Index.
• 10167808This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
• 10167746Please use attached file to create new version of bulletin. Please remove original bulletin by same number dated 2/18/2010.
• 10167724VOLVO CARS SERVICE AND PARTS BUSINESS Service Manager Bulletin TITLE : The Volvo Replacement Part Lifetime Warranty GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Warranty United States 00 342 REFERENCE BULLETINS : DATE : YEAR MONTH DAY SERVICE SERVICE WARRANTY 2015 06 09 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 3 THE VOLVO REPLACEMENT PARTS LIFETIME WARRANTY CUSTOMER OFFER To further enhance the Volvo?s ownership experience , Volvo Cars of North America LLC . is offering the Volvo Replacement Parts Lifetime Warranty . Volvo warrants to the original retail purchaser of each new genuine Volvo replacement part ( excluding accessories and consumable parts as listed below ) that such part installed at an authorized Volvo dealer will be free from defects in material or workmanship . This would exclude any outside influence . This warranty is nontransferable . COVERAGE As part of the vehicle?s normal service and maintenance requirements , certain parts need to be replaced due to wear and tear . Those parts are excluded from the Volvo replacement part lifetime warranty . These parts include , but may not be limited to , the following : ? Batteries ? Rotors ( excluding run out ) ? Batteries for remote keyless entry ? Wiper blades ? Timing Belts ? Spark Plugs ? Filters ? Clutch lining ? Fuses ? Floor mats ? Belts ? Upholstery / rugs . ? Brake pads ? Tires ( See Tire manufacturers warranty ) ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2015 VOLVO CARS OF NORTH AMERICA , LLC Service Manager Bulletin 00 - 342 DISCONTINUED PARTS In situations where the genuine Volvo replacement part previously purchased and installed at a Volvo dealer are discontinued your Aftersales Market Manager will assist in finding an aftermarket alternative .
• 10167723VOLVO CARS SERVICE AND PARTS BUSINESS Service Manager Bulletin TITLE : Volvo Lifetime Replacement Parts & Labour Warranty GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Warranty Canada 00 342C REFERENCE BULLETINS : DATE : YEAR MONTH DAY SERVICE SERVICE WARRANTY 2015 09 18 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 4 VOLVO LIFETIME REPLACEMENT PARTS & LABOUR WARRANTY CUSTOMER OFFER To further enhance the Volvo ownership experience , Volvo Cars of Canada Corp . is offering the Volvo Lifetime Replacement Parts & Labour Warranty . Volvo warrants to the original retail purchaser of each new genuine Volvo replacement part ( excluding accessories and consumable parts as listed below ) that such part installed at an authorized Volvo retailer will be free from defects in material or workmanship . This would exclude any defects caused by outside influence . Coverage under the Lifetime Replacement Parts & Labour Warranty includes the labour to replace the covered replacement part . This warranty is nontransferable . COVERAGE Beginning with repairs dated on or after September 15 , 2015 , the original retail purchaser of a new genuine Volvo replacement part purchased and installed at an authorized Volvo retailer will be eligible for the Volvo Lifetime Replacement Parts & Labour Warranty . Parts and labour coverage under this Lifetime Warranty are only applicable when the new replacement part has been purchased and installed at an authorized Volvo retailer . Parts sold over the counter that are not installed by an authorized Volvo retailer are covered by Volvo?s one year parts only warranty . ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2015 VOLVO CARS OF NORTH AMERICA , LLC Service Manager Bulletin 00 - 342C As part of the vehicle?s normal service and maintenance

Every Volvo S90 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.