2004 Volvo V40
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2004 Volvo V40. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2004 Volvo V40. Newest first.
On certain passenger vehicles, the non-return valve may crack due to a poor weld causing a vacuum leak.
Risk and remedy
Risk
If this occurs, more brake pedal force may be required to stop the vehicle and/or may experience a rough engine idle, which could result in a crash.
Remedy
Dealers will inspect, and if necessary, replace the vacuum hose. the recall began on november 29, 2004. owners should contact volvo cars at 1-800-458-1552.
On certain sedans and station wagons, there may be a fuel leak from the fuel rail due to inadequate welding.
Risk and remedy
Risk
Fuel leakage in the presence of an ignition source could result in a fire.
Remedy
Dealers will install a v-clamp to the fuel rail. owner notification began on january 28, 2004. owners should contact volvo at 1-800-458-1552.
Certain passenger cars fail to comply with the requirements of federal motor vehicle safety standard no. 225, "child restraint anchorage systems." the second isofix guide was not installed in these vehicles and, in certain cases, the owner's manual isofix information IS incorrect.
Risk and remedy
Risk
This does not meet the requirements of the standard.
Remedy
Owners will receive a letter/package consisting of the second isofix guide with installation instructions, and in certain cases, the corrected owner's manual may be provided. if the owner wants to take their vehicle to a volvo dealer for installation of the guide, it will be performed at no charge to the owner. owner notification began on december 19, 2003. owners should contact volvo at 1-800-458-1552.
Owner complaints
4 complaints1 involved a crash
What owners report most
Latest complaints
- Service brakes
TL* the contact owns a 2004 volvo V40. While driving 15 mph, the brakes malfunctioned. The contact depressed the brake pedal to the floorboard in order to stop the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the issue. The failure mileage was 44,000.
- Air bags › Side/window
The driver's side airbag has failed for no apparent reason. the cost of repair will be around $900.00 the car was purchased 4 years ago. That IS a very costly repair for a relatively young vehicle. I asked the service representative at my authorized volvo repair shop if I should expect the right…
The driver's side airbag has failed for no apparent reason. the cost of repair will be around $900.00 the car was purchased 4 years ago. That IS a very costly repair for a relatively young vehicle. I asked the service representative at my authorized volvo repair shop if I should expect the right side to fail as soon as I repair the left one. He said "no, the right never goes out." "i had one in just last week- exact same problem as yours." *tr
- Structure
Dt: consumer states when there IS a sun glare on the dashboard there isn't enough illumination. The consumer was unable to see the instruments on the dashboard. the consumer took the vehicle to the dealership and was told there was nothing that could be done about it.*ak the consumer stated a flash light must be used to see the instruments on the panel. *Jb
- Service brakes, hydraulic › Power assist › Hydraulic › Hoses, lines/piping, and fittings
On april 13, 2005 at approximately 4 pm, I was backing my V40 volvo 2004 wagon out of a parking space at the kossman garage, liberty avenue,pittsburgh, pa, going slowly because it was a tight space, when my brakes did not work, at all. Despite pushing my brakes as far as they would go, the car did…
On april 13, 2005 at approximately 4 pm, I was backing my V40 volvo 2004 wagon out of a parking space at the kossman garage, liberty avenue,pittsburgh, pa, going slowly because it was a tight space, when my brakes did not work, at all. Despite pushing my brakes as far as they would go, the car did not stop, and crashed into a concrete support beam, crashing in the entire back window and denting the back bumper vertically where the tall concrete beam hit it. Thank goodness, no people were hurt, and I was not injured either. No other vehicles were damaged, because the beam was directly behind me, thank goodness. The volvo headquarters inspected the car and said there was nothing wrong, but there was indeed something wrong with the brakes. Through my insurer, amica, I became aware of the reported hydraulics pro blem with brakes on certain V40 volvo 2004 cars. I also found a website showing a november, 2004 recall notice required to be sent by the national traffic and motor vehicle safety act to owners of such vehilces, but I never received such a notice. What IS more, even after my accident, the company has never told me of such a problem. I found out today about this, thanks to my insurer who researched this. The car IS now being repaired, at my and my insurers expense, although it may be due to the faulty brakes noted in the recall. I think there IS some response needed from volvo for not informing me of this recall, for indicating it was my fault, and for not being willing to even send me a memo based on their evaluation of my car. My insurer IS also wanting to know what their response IS.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009811This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.
- 11007925Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
- 10249191This is a Technical Journal: 12V Battery Testing Method
- 10241661Complimentary upgrade c00009 description.
- 10241651Rubber cushion
- 10219421Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
- 10213885The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
- 10213883ICUP/Google Built-In Diagnostic Operations
- 10213882Battery Charger/maintainer requirement
- 10212892Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
- 10212891VIDA QR Scanner Mobile App
- 10188881Volvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP). The WRCP is used to gauge individual retailer performance on objective measures over time. By setting clear performance expectations and parameters and assisting retailers in focusing on individual processes and procedures, all retailers are provided with adequate tools to help achieve the ultimate goal of qualifying for self-authorization status.
- 10181041Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
- 10177386Service Manager Bulletin: Vehicle Type and Platform Information
- 10173760This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
- 10171676Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
- 10170147Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC
- 10169394This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
- 10169393This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
- 10169391Software Installation Policy changes.
- 10169390Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 must be manually copied into the repair order text. It must also be printed and attached to the hard copy of the repair order.
- 10169389This is a Service Manager Bulletin: Technician Skillset Requirments
- 10169388This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
- 10169036Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
- 10169030This is a Technical Journal: Oil in cooling system. New cleaning method developed.
- 10169021Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC
- 10168247VOLVO CARS SERVICE AND PARTS BUSINESS Service Manager Bulletin TITLE : Workshop Systems Requirements and Guidelines VIDA in 2015 , Peer - to - Peer Infrastructure GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada 00 337 REFERENCE BULLETINS : DATE : YEAR MONTH DAY SERVICE SERVICE WARRANTY 2015 01 19 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 17 ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2015 VOLVO CARS OF NORTH AMERICA , LLC Service Manager Bulletin 00 - 337 Page 2 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 3 of 17 Service Manager Bulletin 00 - 337 Page 4 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 5 of 17 Service Manager Bulletin 00 - 337 Page 6 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 7 of 17 Service Manager Bulletin 00 - 337 Page 8 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 9 of 17 Service Manager Bulletin 00 - 337 Page 10 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 11 of 17 Service Manager Bulletin 00 - 337 Page 12 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 13 of 17 Service Manager Bulletin 00 - 337 Page 14 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 15 of 17 Service Manager Bulletin 00 - 337 Page 16 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 17 of 17
- 10167953Software Installation Policy changes.
- 10167952Descripition of Goodwill Policy and Guidelines.
- 10167915Dice Tool bulletin explaining the offer.
- 10167907This is a Service Product Journal: VIDA will not support Windows 8.1 after June 30th 2017
- 10167895This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
- 10167887Technical Journal TITLE : The Error Frame Finder (EFF) can be an aid in fault tracing intermittent CAN network problems by providing a visible indication of error frames that are being transmitted on the network when the fault becomes active. The advantage of using the EFF function is that error frames are usually transmitted on the network before a vehicle symptom can occur. Hence, if the fault is very intermittent in nature, it may be possible, for example, to induce the wiring fault for a short duration by manipulating the vehicle harnesses and connectors. The electrical fault will occur and be detected by the EFF without ever having a vehicle symptom appear. The instructions for setting up the tool have been simplified.
- 10167872This is a Service Manager Bulletin: Service Scheduling system enhancements. Improving Service Action/Recall scheduling.
- 10167861This is a Service Manager Bulletin: The online bookstore, www.volvotechinfo.com, serves Volvo Retailers, employees, Independent Repairers and customers throughout the United States and Canada by providing easy order-access to service, parts and owners? literature over the Internet.
- 10167854Mandatory Special Tool List
- 10167833This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
- 10167828This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)
- 10167817This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
- 10167815While performing repairs, on vehicles covered by Volvo's New Vehicle Warranty, the Technical Help Desk may support the dealer by providing a specific diagnostic labor operation. This will aid the Warranty Administrator when claiming reimbursement for diagnostic labor while not adversely affecting the dealers General Operation Index.
Every Volvo V40 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.