2017 Volvo V60
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2017 Volvo V60. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2017 Volvo V60. Newest first.
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing…
Risk and remedy
Risk
An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk and remedy
Risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy
Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location…
Risk and remedy
Risk
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Remedy
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Volvo Car USA LLC (Volvo) is recalling certain 2017 S60, S60CC, V60, V60 Cross Country, and XC60 vehicles. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…
Risk and remedy
Risk
If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
Remedy
Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall began March 31, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89712. Note: This recall is an expansion of recall 16V-918.
Volvo Car USA LLC (Volvo) is recalling certain model year 2017 S60 and S60 Cross Country, V60 and V60 Cross Country, and XC60 vehicles manufactured August 16, 2016, through October 21, 2016. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such…
Risk and remedy
Risk
If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
Remedy
Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall is expected to begin on February 13, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89712.
Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt…
Risk and remedy
Risk
If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.
Remedy
Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89708.
Owner complaints
3 complaints
What owners report most
Latest complaints
- Unknown or other
The sunroof on this vehicle shattered while I was driving. A loud bang and a shower of glass ensued. There were no vehicles directly ahead of me or aircraft flying overhead when the incident occured. I wasn't insured and was able to pull off the road to inspect. No flying object hit the glass as…
The sunroof on this vehicle shattered while I was driving. A loud bang and a shower of glass ensued. There were no vehicles directly ahead of me or aircraft flying overhead when the incident occured. I wasn't insured and was able to pull off the road to inspect. No flying object hit the glass as some suspect. The glass shattered on its own. There have been no issues with the sunroof and opening/closing/tilt functions operated as normal. The vehicle will be inspected and repaired at a dealer.
- Unknown or other
I am afraid, someone may get KILLED. . . The car unexpectedly just starts to 'free wheel'. It all started approximately 6 weeks ago and progressively became worse. IT IS A SOFTWARE PROBLEM. I am a retired Software Engineer and worked in military defense for a government contractor. - - so…
I am afraid, someone may get KILLED. . . The car unexpectedly just starts to 'free wheel'. It all started approximately 6 weeks ago and progressively became worse. IT IS A SOFTWARE PROBLEM. I am a retired Software Engineer and worked in military defense for a government contractor. - - so, I know a software problem when I see it. My car just started to 'free wheel' (meaning, I have no control over the transmission or gas pedal). I was driving over by our local College and stopped for a light. When the light turned Green, I took my foot off the brake and pressed the accelerator. I went No where. . . (me - what is WRONG)? I pressed the accelerator again - nothing (the engine wouldn't even 'rev'). The car is still in gear, but nothing is happening! ! ! Now, what do I do? (the car is 'free-wheeling' - HELP - - no control or transmission). I am at a Green light and going NO WHERE. Then, in Panic (thinking this maybe a Software), I put the transmission in 'neutral' for a few seconds and then back in gear and put my foot on the accelerator. There is a hesitation, but the 'engine catches (can hear it slowly rev) and I start to move. Because it started while I was starting up from a STOP (at a STOP light), I thought it might have something to do with the 'Auto Stop / Start' function (actually, this exacerbates the problem). Then, Christmas day, coming back from visiting it happened again (I forgot to turn OFF the 'Auto Stop / Start') which is what I thought was causing the problem. BUT what made it much more DANGEROUS was: I was doing a 'left turn' on a busy street and almost got KILLED. So, all seemed to be OK, if I (remember) to turn OFF the 'Auto Stop / Start' function. UNTIL today, I was making a right turn on a busy street. As soon as I was over the railroad tracks, the car started to 'free-wheel'. ([XXX], NOW WHAT DO I DO)? I coasted to the right curb and 'glanced' over at the 'Auto Stop/start - it was ON (Oooh, NO). It just gets worse. . INFORMATION Redacted PURSUANT TO THE FREEDOM
- Seats
The front seats rock/wobble beyond an acceptable level and present a safety issue. It's very subtle but once you notice you can't not notice. It happens all the time at very low speed when braking (i.e. Pulling out of my garage and switching from reverse to drive) or even in such simple situations…
The front seats rock/wobble beyond an acceptable level and present a safety issue. It's very subtle but once you notice you can't not notice. It happens all the time at very low speed when braking (i.e. Pulling out of my garage and switching from reverse to drive) or even in such simple situations as getting into the car. It's the back of the seat that wobbles, but the bottom. I took my car into my local mechanic and he said that the only fix IS to replace the entire seat as it's caused by a poorly-designed pivot that IS part of the seat assembly. He said he thinks there might be a fix out for the 2018 model year but that the 2017 has not been addressed, even though they are the same design and even though he has seen a number of other V60S with this issue coming up. It's simply poor design that IS prohibitively expensive to correct. I do not feel safe driving a car with a loose seat as I wonder what would happen should I experience a crash. Will the whole back of the seat collapse if it's already loose? I believe this should be a recall issue or replaced for free by volvo.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009811This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.
- 11007925Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
- 11006558This is a Technical Journal: High Temperature Message in DIM after Coolant Pump Replacement. Replace coolant pump
- 10251147This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester.
- 10249366Volvo Cars App Remote climate or ERS, not possible
- 10249193This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.
- 10249191This is a Technical Journal: 12V Battery Testing Method
- 10248798Updated Chassis Range.
- 10244098ERAD (Electric Rear Axle Drive) Bearing Noise
- 10241661Complimentary upgrade c00009 description.
- 10241651Rubber cushion
- 10238367This is a Technical Journal. Recovering control modules stuck in not responding after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.
- 10234794Volvo Cars App Remote climate or ERS, not possible
- 10234761If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN codes: PU02, PU03, PU04), and there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.
- 10234736Sensus screen freezes/system locks up
- 10234735Front brake pads, early or uneven wear on right side on 16" and 16.5" brakes
- 10234718Squealing noise from rear brakes
- 10234714software update available
- 10234695Infotainment System Reboots Repeatedly after Software Download
- 10234685Wind deflector net clogged
- 1023467812V battery drained with High Voltage charge cable connected
- 1023467712V battery drained with High Voltage charge cable connected
- 10234665Volvo monitors completion rates for all service actions and will complete notification re-mails to vehicle owners when necessary. Listed below are the latest planned owner notification re-mails. Please refer to SMB 00-323 and SMB 00-323A for information on how and where to find the related Service Action documents in VRC2 and TIE.
- 10234662To further enhance the customer?s Volvo ownership experience, Volvo Car USA, LLC offers the MY 2013 and later Volvo Complimentary Factory Scheduled Maintenance Program. Model Year 2013 and later vehicles, the service intervals are every 10,000 miles and ALL 2013 and later vehicles must use synthetic oil only.
- 10230711No bass function (High Performance Audio)
- 10230517Volvo Cars App Android, no climate setting button
- 10230513Connectivity services activation - PSIM issues
- 10225939Software upgrade.
- 10225938Software upgrade.
- 10224584Expendable Items Parts List.
- 10219421Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
- 10219302Part information for AMT input shaft repair kits and the shim kit that is required for repair.
- 10219300Fuel Filters ( Primary and Secondary ) ( Backwards Compatible ) and Fuel Filter Housings
- 10213885The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
- 10213883ICUP/Google Built-In Diagnostic Operations
- 10213882Battery Charger/maintainer requirement
- 102133373G Network Sunset
- 10212892Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
- 10212891VIDA QR Scanner Mobile App
- 10212767No bass from sound system.
Every Volvo V60 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.