2020 Volvo V60CC
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Volvo › V60CC › 2020
These records cover every 2020 Volvo V60CC. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2020 Volvo V60CC. Newest first.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Risk and remedy
Risk
A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
Remedy
Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Risk and remedy
Risk
Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
Remedy
Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Risk and remedy
Risk
If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Remedy
Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
Owner complaints
4 complaints
What owners report most
Latest complaints
- Structure › Body
Occurring 7/10/2025 WATER LEAK CONCERN:: mildew smell coming from the vehicle, trunk is wet and smelling mildew. have gaps on the rear sunroof glass seal. recommend replacing rear sunroof glass seal, replaced all the drain hoses, remove all the carpets and dry them—water incursion may have affected…
Occurring 7/10/2025 WATER LEAK CONCERN:: mildew smell coming from the vehicle, trunk is wet and smelling mildew. have gaps on the rear sunroof glass seal. recommend replacing rear sunroof glass seal, replaced all the drain hoses, remove all the carpets and dry them—water incursion may have affected electrical systems responsible for safety and driving. In Volvo's Service and Parts Business Technical Journal Title: Panoramic sunroof, sealing strip has a gap Ref No: TJ 35503.3.0 the description states: "If the customer complain about that the sealing strip in rear end of panoramic sunroof is too short, or if the short sealing strips cause water leaks into the care, please follow advice under Service. Replace the sealing strips and glue it in each end in according to the method in VIDA." Volvo has been aware of the poor panoramic sunroof design which can result in water incursion into the cabin of the vehicle. At no point has Volvo informed the customer or direct service departments to be proactive in addressing the sealing gaps. There is no mention of any maintenance or concerns in the car manual.
- Power train
Front left axle shaft failed at 18,000 miles, producing noticeable noise and vibration when accelerating and turning to the right. The car has never been in an accident, nor has there ever been an incident (e.g., striking a curb) or other abuse that could have caused this failure. Fortunately I…
Front left axle shaft failed at 18,000 miles, producing noticeable noise and vibration when accelerating and turning to the right. The car has never been in an accident, nor has there ever been an incident (e.g., striking a curb) or other abuse that could have caused this failure. Fortunately I brought it into my local Volvo repair shop before further damage to the transmission and other connected parts. Test drive by the repair shop confirmed the vibration at various speeds and maneuvers. Cost to replace the axle was $1,056.75. I contacted the nearby dealer after diagnosis and before the repair. They said there was nothing they could do as the vehicle is out of warranty. I am in contact with Volvo corporate headquarters, who is saying the same thing. This is a defective product, not warranty, claim. It seems likely that this defect is not isolated to my vehicle.
- Visibility/wiper
Driver’s side side view mirror moves to a different location each time car is entered/started. Saving pre-set location of mirror does not hold. Even after a repositioning and saving, or repositioning without saving, the mirror on left side is horizontally in a different spot. This is a safety…
Driver’s side side view mirror moves to a different location each time car is entered/started. Saving pre-set location of mirror does not hold. Even after a repositioning and saving, or repositioning without saving, the mirror on left side is horizontally in a different spot. This is a safety issue as one usually expects mirrors to be where they were left previously using the mirror controls. Car has been into dealer multiple times for a fix which included both software and hardware attempts. Appears to be known problem based on on-line review. Mirror should stay in a fixed position unless driver wants to relocate. If not risk of visibility issue is large.
- Electrical system · Service brakes · Visibility/wiper
Case Number in Volvo System 210611-000605 For malfunctioning of mirror and obstruction of vision of oncoming vehicles on the driver side of the vehicle. Mirror reset itself in a different position randomly and unaware that this has happened the driver is not prepared to react to the no vision…
Case Number in Volvo System 210611-000605 For malfunctioning of mirror and obstruction of vision of oncoming vehicles on the driver side of the vehicle. Mirror reset itself in a different position randomly and unaware that this has happened the driver is not prepared to react to the no vision to the side of the vehicle that may be occur when merging or turn in the direction of on highway ramp or merging at a yield sign or village roundabout. The vehicle has been return for resolution four times without a proper fix or countermeasure to the issue.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011735This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
- 11009818This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs.
- 11009817This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456
- 11009815This is a Technical Journal: Apple CarPlay Not OK - iPhone with USB-C, SENSUS. The 56 kO resistor ensures safe and appropriate power delivery.
- 11009811This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.
- 11009803This is a Technical Journal: Outer rear view mirror intermittently not folding. May required replacing terminals.
- 11009511This is a Technical Journal: Alleged issues with Intellisafe functionality. Inform the customer of the functions and limitations
- 11007932This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
- 11007926This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456
- 11007925Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
- 11006564This is a Technical Journal: SENSUS - IHU Software Improvement (Voice Control). software is available in VIDA beginning 2024 week 21.
- 11006560This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software.
- 11006554This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
- 10254406This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.
- 10254399This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads
- 10253788This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
- 10251147This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester.
- 10249465This is a Technical Journal: WPC, none or unstable charging. recalibrate the WPC by performing a WPC reload.
- 10249393OHC replaced too often due to CEM U134187,download software prior replacement
- 10249383Creaking noise from Steering Wheel Module (SWM)
- 10249366Volvo Cars App Remote climate or ERS, not possible
- 10249362PHEV Intermittent Start of the Combustion Engine in Hybrid
- 10249361No bass function (High Performance Audio)
- 10249356Unnecessary Replacements of BEV and PHEV Charging Cables
- 10249355Unnecessary Replacements of BEV and PHEV Charging Cables
- 10249354Unnecessary Replacements of BEV and PHEV Charging Cables
- 10249344P5(SPA)/P6(CMA) Software Download Guide
- 10249194This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software.
- 10249193This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.
- 10249191This is a Technical Journal: 12V Battery Testing Method
- 10248799Alleged issues with Intellisafe functionality.
- 10248798Updated Chassis Range.
- 10241670No internet connection and intermittent.
- 10241661Complimentary upgrade c00009 description.
- 10241655Driver support systems
- 10241651Rubber cushion
- 10241649Electrical rear axis drive
- 10241648Body, cab and interior.
- 10241647New Information.
- 10241641Mobile data services, general
Every Volvo V60CC model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.