2024 Western Star 4700
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Western Star › 4700 › 2024
These records cover every 2024 Western Star 4700. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
1 complaints
Latest complaints
- Electrical system
The contact owns a 2024 Western Star 4700. The contact received notification of NHTSA Campaign Number: 25V326000 (Electrical System); however, the part to do the repair was unavailable. The dealer was contacted and informed the contact that the recall parts were not available. The contact stated…
The contact owns a 2024 Western Star 4700. The contact received notification of NHTSA Campaign Number: 25V326000 (Electrical System); however, the part to do the repair was unavailable. The dealer was contacted and informed the contact that the recall parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was unknown.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010177CX Advocate for overview of the remanufacturing process.
- 11010159Revised Field Service Campaign for Virtual Technician Module. 2nd REVISION:Certain vehicles in Group B with Cummins engines have been reassigned to the newly created Group E. The Parts table has been updated to include the mounting bracket and fasteners required for Virtual Technician installation. A new SRT has been added to Campaign Group E: 996-F175E ECU, VIRTUAL TECHNICIAN, POPULATION E, INSTALL (SF679), 0.8 hours. Additionally, the Work Instructions have been revised to provide supplementary details for installing the Virtual Technician on vehicles with Cummins engines that were missing the Common Powertrain Controller (CPC) mounting bracket.
- 11010137Revised Field Service Campaign for Virtual Technician Module. 2nd REVISION:Certain vehicles in Group B with Cummins engines have been reassigned to the newly created Group E. The Parts table has been updated to include the mounting bracket and fasteners required for Virtual Technician installation. A new SRT has been added to Campaign Group E: 996-F175E ECU, VIRTUAL TECHNICIAN, POPULATION E, INSTALL (SF679), 0.8 hours. Additionally, the Work Instructions have been revised to provide supplementary details for installing the Virtual Technician on vehicles with Cummins engines that were missing the Common Powertrain Controller (CPC) mounting bracket.
- 11010132Important Campaign Information letter for SF679 Revised Bulletin.
- 11007517CX Advocate for ConMet Oil Pan Insert Additional Failures
- 11006524CX Advocate for overview of the remanufacturing process.
- 11005505CX Advocate for overview of the remanufacturing process.
- 11005494CX Advocate for ConMet Oil Pan Insert Additional Failures
- 11003924CX Advocate communication for clutch bolts
- 11001976Customer letter regarding variable speed water pump.
- 11000984Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller
- 10253879Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller
- 10251209Revised Field Service Campaign for Virtual Technician Module. REVISION: The parts table has been updated.
- 10251201Important Campaign Information letter for SF679 Bulletin Revision. REVISION: The parts table has been updated.
- 10249518Field Service Campaign for Virtual Technician Module
- 10246168Important Campaign Information Letter for SF680 Allison TCM Software Update / TT9108EN
Every Western Star 4700 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.