2023 Western Star 4900
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Western Star › 4900 › 2023
These records cover every 2023 Western Star 4900. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2023 Western Star 4900. Newest first.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Western Star 4900 and Western Star 6900 vehicles. A defect in the inversion valve may delay park brake engagement, which could allow the vehicle to move unintentionally. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air…
Risk and remedy
Risk
Unintentional vehicle movement can increase the risk of a crash or injury.
Remedy
DTNA will inspect and replace the inversion valves, as necessary free of charge. Owner notification letters were mailed February 27, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL992.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial buses. The tie rod may…
Risk and remedy
Risk
A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
Remedy
DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Western Star 4700 and 2023 Western Star 4900, 49X, 6900, and Freightliner 114SD vehicles. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.
Risk and remedy
Risk
Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.
Remedy
Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed Marc 15, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL955.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Western Star 4900 trucks. The inversion valve air lines may have been incorrectly installed, potentially reducing brake performance.
Risk and remedy
Risk
Reduced brake performance increases the risk of a crash.
Remedy
All vehicles have been remedied, therefore no owner notification letters are necessary. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-924.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010177CX Advocate for overview of the remanufacturing process.
- 11010170CX Advocate for eCascadia incorrect VIN (SF692)
- 11010159Revised Field Service Campaign for Virtual Technician Module. 2nd REVISION:Certain vehicles in Group B with Cummins engines have been reassigned to the newly created Group E. The Parts table has been updated to include the mounting bracket and fasteners required for Virtual Technician installation. A new SRT has been added to Campaign Group E: 996-F175E ECU, VIRTUAL TECHNICIAN, POPULATION E, INSTALL (SF679), 0.8 hours. Additionally, the Work Instructions have been revised to provide supplementary details for installing the Virtual Technician on vehicles with Cummins engines that were missing the Common Powertrain Controller (CPC) mounting bracket.
- 11010137Revised Field Service Campaign for Virtual Technician Module. 2nd REVISION:Certain vehicles in Group B with Cummins engines have been reassigned to the newly created Group E. The Parts table has been updated to include the mounting bracket and fasteners required for Virtual Technician installation. A new SRT has been added to Campaign Group E: 996-F175E ECU, VIRTUAL TECHNICIAN, POPULATION E, INSTALL (SF679), 0.8 hours. Additionally, the Work Instructions have been revised to provide supplementary details for installing the Virtual Technician on vehicles with Cummins engines that were missing the Common Powertrain Controller (CPC) mounting bracket.
- 11010132Important Campaign Information letter for SF679 Revised Bulletin.
- 11008523Field Service Campaign for VIN Certification Labels
- 11008521Field Service Campaign for VIN Certification Labels
- 11008502Field Service Campaign for VIN Certification Labels
- 11007517CX Advocate for ConMet Oil Pan Insert Additional Failures
- 11007513CX Advocate for AutoElevate Disablement Gen5 Engines
- 11007512CX Advocate for benefits of Autoelevate and hydrocarbon faults
- 11006524CX Advocate for overview of the remanufacturing process.
- 11005505CX Advocate for overview of the remanufacturing process.
- 11005500CX Advocate for NOx conversion low faults. Update to CXA 6_24_NOx submission.
- 11005494CX Advocate for ConMet Oil Pan Insert Additional Failures
- 11005493CX Advocate for AutoElevate Disablement Gen5 Engines
- 11003924CX Advocate communication for clutch bolts
- 11003889CX Advocate communication for NOx conversion low faults
- 11001976Customer letter regarding variable speed water pump.
- 11000986Service Solution for Thread Spring Pin Suspension Alignment & Installation
- 11000984Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller
- 10253879Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller
- 10251209Revised Field Service Campaign for Virtual Technician Module. REVISION: The parts table has been updated.
- 10251201Important Campaign Information letter for SF679 Bulletin Revision. REVISION: The parts table has been updated.
- 10249518Field Service Campaign for Virtual Technician Module
- 10246168Important Campaign Information Letter for SF680 Allison TCM Software Update / TT9108EN
- 10210174Western Star Multi-Color Paint Designs - WST185 Cab/Hood paint will be limited to Paint: One Solid Color (065-000) for Western Star 4700, 4800, 4900, and 6900 models built at Portland Truck Plant.
Every Western Star 4900 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.