Vehicle description: trucks, school bus and motor home chassis, and transit buses equipped with tie rod assemblies manufactured by trw. the suspect tie rods contain 24-DL model ball sockets. certain of the tie rod ball-socket bearings have a below-specification case depth and/or hardness, which can lead to premature wear of the socket.
Risk and remedy
Risk
If this condition occurs, the driver can lose partial control of the right front wheel, possibly resulting in a crash.
Remedy
Dealers will replace the defective ball sockets and/or drag links. owner notification began may 22, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-800-547-0712 or trw customer service at 1-866-280-3287.
Power steering pump started to lock up when turning, causing vehicle to run off the road, replaced both. Due to bad pump, the only fix I to buy an outside vender pump and resivoir to put on the vehicle.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
10044353Western star: around the diesel exhaust fluid (def) an excessive amount of crystal or powder built up indicates a leak caused by evaporation of def exposed to air and/or dampness.
10039624Western star trucks: the procedure to replace the power steering pump with a different version pump.
10039623Western star trucks: information on wheel bearing lubrication in the rear axle.
10039622Western star trucks: instructions to remove, inspect, and reseal the lower pinion cover on the rear axles.
10039621Western star trucks: the rear suspension air-spring assembly has been redesigned.
10038246Western star trucks: there are new cgi bellows due to current ones that are prone to failure.
10036725Western star: epa07 exhaust bellows replacement. If a failed exhaust bellows on an epa07 engine installation, replace it with a new style bellows, and two new matching clamps. No model years listed. Updated on 6/14/2011. Updated 4/20/12.
10033172Western star: trw tas85 steering gear internal leakage test. Some trw tas85 steering gears have been equipped with an internal relief valve. These steering gears are typically installed with power steering pumps that have a pressure relief rating greater than 2175 psi (150 bar). The internal relief valve limits maximum supply pressure to protect the steering gear. No model years listed.
10031844Western star truck: 5 piece back of cab service crossmember. 5 piece bolted service crossmembers are an improved, more durable service replacement for the tubular back of cab crossmembers. Follow steps to replace a tubular back of cab crossmember, with a 5 piece service crossmember.
10028724Western star: some barksdale height control valves have been returned for warranty because four bolts in the valve housing were overtightened, often, enough to crack valve housing. Model years unknown.
Every Western Star Constellation model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.