2002 Winnebago Journey DL
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Winnebago › Journey DL › 2002
These records cover every 2002 Winnebago Journey DL. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2002 Winnebago Journey DL. Newest first.
Winnebago IS recalling certain recreational vehicles equipped with 1200-series norcold refrigerators. the population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. the response times of the sensor…
Risk and remedy
Risk
The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.
Remedy
Winnebago IS working with norcold to identify and notify any affected owners. owners will be instructed to contact norcold dealers to receive the remedy free of charge. please see norcold's defect report 10e-049 for additional information. the recall began during december 2010. owners may contact norcold at 1-800-767-9101 or winnebago at 1-641-585-3535.
Winnebago IS recalling 1,547 model year 2001-2003 recreational vehicles equipped with norcold model 1200lrim refrigerators, manufactured from march 1, 2001 to december 31, 2002, with serial numbers between 1273701 and 1536607, non-consecutively. a fatigue failure in the section of the cooling unit which contains the refrigerant could allow the liquid…
Risk and remedy
Risk
If a leak occurs and the unit IS continues to operate, hydrogen gas may be expelled and can be ignited, resulting in a fire, possibly causing serious injury or death.
Remedy
Winnebago IS working with norcold and norcold will notify owners and the vehicle's refrigerator will be repaired free of charge (please see 09e-027). owners may contact norcold's recall center at 1-800-767-9101.
Vehicle description: motor homes (models wkp36l, wkp36ld, and ikp36ld). four nuts may have loosened from the four bolts that connect the liquid propane (lp) tank to the motor home. if the attachment hardware IS loosened, the road vibration could produce undue stress on the weld joints of the brackets and they could break.
Risk and remedy
Risk
If this happens, the tank could fall off, resulting in a road hazard or a fire.
Remedy
Dealers will inspect the lp tank attachment and re-tightened the fasteners in addition to adding lock nuts. owner notification began august 24, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact winnebago at 1-641-585-6939.
Owner complaints
6 complaints2 involved a fire
What owners report most
Latest complaints
- Structure › Body · Unknown or other
Fire hazard add to 10202950 winnebago journey d l,:, model # 2002 wkp36gd, with under 50,000 miles. Climbing the 21 mile grade was no problem for this 330 cat diesel, at less than 40 miles per hour I noticed that the left rear bedroom slide was out 4 inches. I found a safe place to pull of the…
Fire hazard add to 10202950 winnebago journey d l,:, model # 2002 wkp36gd, with under 50,000 miles. Climbing the 21 mile grade was no problem for this 330 cat diesel, at less than 40 miles per hour I noticed that the left rear bedroom slide was out 4 inches. I found a safe place to pull of the road. The turbo charger had been working pretty hard coming up the hill so after setting the park brake I let the engine idle while I went to the rear of the coach to retract the slide, fortunately my wife remained in front. The bedroom has no window on the left so I saw nothing unusual when I pushed the retract switch except the slide did not move. My wife instantly hollered that smoke was coming out from the rear left side. I ran to the front, turned off the engine, grabbed the fire extinguisher and we both exited in a hurry. By the time I got to the rear of the coach grey smoke was coming out the back pretty heavy. A truck driver had already stopped across the road from me. He ran back to his truck and came back with a large, 30 or 50 pound extinguisher. meanwhile things are happening fast. A loud pop came from the engine compartment followed by the sound of a lot of air being released. The fire accelerated quickly and turned black with some yellowish brown swirls. Another loud pop came from the engine compartment followed by a couple of quarts of a brownish clear, oily liquid dumped on the ground under the engine compartment. Another loud woosh was herd, the smoke got lighter in color and started to decrees. the large extinguisher had done its job and completely extinguished the fire. The total time involved from the time I pushed the retract switch to the final blast of the fire extinguisher was no more than 2 or 3 minutes but serious damage had occurred. *tr
- Equipment › Recreational vehicle/trailer · Fuel system, diesel
Tl*the contact owns a 2002 winnebago journey dl. while driving less than 40 mph, the contact noticed that the rear bedroom slide was protruding approximately 3 inches. he pulled over and exited the vehicle in an attempt to retract the slide and noticed smoke rising from the engine compartment.…
Tl*the contact owns a 2002 winnebago journey dl. while driving less than 40 mph, the contact noticed that the rear bedroom slide was protruding approximately 3 inches. he pulled over and exited the vehicle in an attempt to retract the slide and noticed smoke rising from the engine compartment. minutes later, he heard an explosion near the rear of the vehicle and realized that the engine caught fire. the fire department extinguished the fire within one minute. the vehicle was towed to a repair shop. the manufacturer stated that since the vehicle was out of warranty, they were not responsible for the failure. the contact believed that the fire was caused by the hydraulic lines running across the exhaust system. the hydraulic line began to leak onto the exhaust system and caused the engine fire. the current and failure mileages were 50,000. updated 10/03/07 *tr
- Tires
Michelin brand new tires manufactured in 2000. consumer had a blow out at 17,000, and two more at 21,000. while driving at 60 mph driver's rear inside tire split 8 inches, consumer temporarily lost control. The second blow out of driver's rear tire occurred at 65 mph. passenger's side…
Michelin brand new tires manufactured in 2000. consumer had a blow out at 17,000, and two more at 21,000. while driving at 60 mph driver's rear inside tire split 8 inches, consumer temporarily lost control. The second blow out of driver's rear tire occurred at 65 mph. passenger's side rear tire was the third to blow out at 50 mph. *Ak consumer would like michelin to reimburse him a thousand dollars for out of pocket cost. *ph
- Visibility › Rearview mirrors/devices › Exterior
Dashboard reflection, glare onto drivers side mirror. The reflection comes off of the driver side console. When driving with the sun in front and left of center the reflection off of the dash washes out the mirror so you can not see what IS in the left lane. This IS on a 2002 journey. Adventurer…
Dashboard reflection, glare onto drivers side mirror. The reflection comes off of the driver side console. When driving with the sun in front and left of center the reflection off of the dash washes out the mirror so you can not see what IS in the left lane. This IS on a 2002 journey. Adventurer, or other winnwbago motorhomes. This complaint IS being discussed in an online rv group and the responses from rv owners show this to be a condition prevelent in winnebago, and a hazard that needs to be addresses web discussion http://irv2.infopop.cc/6/ubb.x?. a=tpc&s=8076099152&f=2486094452&m=7356098233. *ak
- Seat belts › Front · Seats
There IS a problem with the driver side seat and the seat belt IS not attached properly. *jg ts
- Steering · Structure › Frame and members
The consumer IS able to turn coach's steering wheel up to 4 inches to the left or right before the front wheels will move. checked by dealer who installed a steering stabilizer, but problem still occurs. Mr consumer stated that while traveling tractor trailer truck passed on the left the wind turbulence pushed the coach to the right, causing to scrape the whole side of the coach on the guardrail. *Yh
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10252834Service Bulletin sent to dealers advising of the required legal verbiage each RO should document.
- 10251128Service Bulletin sent to all Winnebago dealers. Bulletin outlines the characteristics of new roof sealant being used.
- 10226724Service Bulletin sent to all Winnebago dealers. Bulletin advises of a manufacturing change to the shower surround sealant process for all units.
- 10213593Service Bulletin sent to all dealers. This bulletin advises dealers they no longer need to email Winnebago the signed Vehicle Registration Form, but they should retain a copy for their records.
- 10199382Service Bulletin to dealers reminding them to understand their state's Lemon Law and to comply with Winnebago Motorhome mandates outlined in the Policy & Procedure Manual.
- 10199381Service Bulletin to dealers advising them of part sales training opportunities.
- 10199380General Parts and Service Letter to dealers detailing the warranty part return procedure.
Every Winnebago Journey DL model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.