2020 Winnebago Revel
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Winnebago › Revel › 2020
These records cover every 2020 Winnebago Revel. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2020 Winnebago Revel. Newest first.
Winnebago Industries, Inc. (Winnebago) is recalling certain 2017-2025 Revel, 2020-2025 Navion, Porto, View, Vita, 2022-2023 Adventure Van, and 2024-2025 Ekko motorhomes. Supplemental Restraint System (SRS) wires can be caught in the seat mechanism when the driver or passenger seats are adjusted.
Risk and remedy
Risk
Damaged wires can prevent air bags from deploying in a crash, increasing the risk of injury.
Remedy
Dealers will inspect and re-route the wiring, free of charge. Owner notification letters were mailed June 26, 2024. Owners may contact Winnebago customer service at 1-641-585-6939 or 1-800-537-1885. Winnebago's number for this recall is 185.
Winnebago Industries, Inc. (Winnebago) is recalling certain 2020-2024 Revel motorhomes. The cables near the lithium batteries may contact the battery hold-down brackets, which can damage the cables and cause a short circuit.
Risk and remedy
Risk
A short circuit increases the risk of a fire.
Remedy
Dealers will reroute the current carrying cables and secure them, free of charge. Owner notification letters are expected to be mailed November 28, 2023. Owners may contact Winnebago customer service at 1-641-585-6939 or 1-800-537-1885. Winnebago's number for this recall is 178.
Owner complaints
4 complaints
What owners report most
Latest complaints
- Electrical system › Alternator/generator/regulator · Engine
Secondary alternator failed. A known problem with the Sprinters.
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Warnings · Vehicle speed control
Our 2020 Sprinter (Winnebago Revel) had 13,212 miles on it when I first reported this issue. During our ownership we have experienced many failures of the Advanced Driver Assistance System, one previous failure happened when where a semi-truck was preparing to pass me and was very close behind my…
Our 2020 Sprinter (Winnebago Revel) had 13,212 miles on it when I first reported this issue. During our ownership we have experienced many failures of the Advanced Driver Assistance System, one previous failure happened when where a semi-truck was preparing to pass me and was very close behind my van, when my vans cruise control deactivated we quickly slowed down and the driver of the truck had to take evasive maneuvers to avoid an accident. When this failure happens two error messages are displayed on the instrument display behind the steering wheel, “Active Brake Assist Functions Limited see operator’s manual” and “Active distance assistance inoperative”. As of April 2025 this problem is a commonly reported issue with the sprinter van (sprinter distronic failure). It is known that the van will abruptly shut down the cruise control if the vehicle has not detected another vehicle in front of it for a specific period of time and the only way to get the system to work again is to follow another vehicle for approximately 15 minutes. My incident (above) seems to be a safety issue and was reported in a NHTSA report id # 11542979 but no one seems to take it seriously We have had the Van to the dealer and they indicate that they cannot re-create the symptom so they cannot make any attempt to repair it and will not acknowledge the problem exists even though Mercedes Bens has issued bulletins on the problem (LI.54.71-N-075673). Please urge Mercedes to correct this issue.
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Warnings
Our 2020 Sprinter (Winnebago Revel) currently has 13,212 miles on it. During our ownership we have experienced about(?) 12 failures of the Advanced Driver Assistance System, during our last trip of ≈1400 miles we experience this failure twice, both occurring while driving on a state highway while…
Our 2020 Sprinter (Winnebago Revel) currently has 13,212 miles on it. During our ownership we have experienced about(?) 12 failures of the Advanced Driver Assistance System, during our last trip of ≈1400 miles we experience this failure twice, both occurring while driving on a state highway while being passed in the opposite direction by on-coming traffic. This trip triggered a memory of at least one previous failure that also occurred while being passed in the opposite direction by on-coming traffic. When this failure happens the cruise control is immediately deactivated which requires the driver to take control of the vehicles speed, during my last trip a semi-truck was preparing to pass me and was very close behind my van, when my van quickly slowed down it appeared that the driver of the truck had to take evasive maneuvers to avoid an accident. When this failure happens two error messages are displayed on the instrument display behind the steering wheel, “Active Brake Assist Functions Limited see operator’s manual” and “Active distance assistance inoperative”. After this failure happens I have unsuccessfully attempted to correct the failure by performing the following: •>Turn off the van for 1 to 45 minutes. •>Cleaning all of the sensors in the front bumper, glass windshield & what may be a sensor in the front grille. •>Various combinations of steering wheel button pushes. •Searched the manual, Mercedes indicates that I should “Visit a qualified specialist workshop”. System functionality eventually returns indicating a message similar to “active distance assist now available” (I did not photograph this message). This can happen as soon as ≈45 minutes and as long as the next day. During dealer recall service I very loudly complained about this failure there was no written documentation that I had complained and no mention of any correction to address this problem.
- Structure
The contact owns a 2020 Winnebago Revel RV built on a 2020 Mercedes-Benz Sprinter 2500 chassis. The contact stated that while driving approximately 20 MPH, the retractable awning erroneously extended and detached from the RV. The cause of the failure was not yet determined. The manufacturer was…
The contact owns a 2020 Winnebago Revel RV built on a 2020 Mercedes-Benz Sprinter 2500 chassis. The contact stated that while driving approximately 20 MPH, the retractable awning erroneously extended and detached from the RV. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified. The contact was concerned that the failure could have occurred while driving on a freeway. The failure mileage was 6,000. The contact stated that they are currently waiting for the necessary parts to repair the vehicle.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10252834Service Bulletin sent to dealers advising of the required legal verbiage each RO should document.
- 10251128Service Bulletin sent to all Winnebago dealers. Bulletin outlines the characteristics of new roof sealant being used.
- 10227506Notification sent to all Winnebago Era, View, Navion & Revel Dealers advising of interest reimbursement on all units affected by the stop sell recall issued by Mercedes Benz.
- 10227476Letter to all Winnebago dealers notifying them of the Mercedes Benz recall affecting Winnebago and dealer inventory and that effective immediately Winnebago and dealers are unable to ship, sell or deliver affected products until recall is remedied.
- 10227472Notification to all dealers advising them of a Mercedes-Benz recall regarding the park lock function.
- 10226724Service Bulletin sent to all Winnebago dealers. Bulletin advises of a manufacturing change to the shower surround sealant process for all units.
- 10213593Service Bulletin sent to all dealers. This bulletin advises dealers they no longer need to email Winnebago the signed Vehicle Registration Form, but they should retain a copy for their records.
- 10199382Service Bulletin to dealers reminding them to understand their state's Lemon Law and to comply with Winnebago Motorhome mandates outlined in the Policy & Procedure Manual.
- 10199381Service Bulletin to dealers advising them of part sales training opportunities.
- 10199380General Parts and Service Letter to dealers detailing the warranty part return procedure.
Every Winnebago Revel model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.