2020 Wonder W24FTB
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Wonder › W24FTB › 2020
These records cover every 2020 Wonder W24FTB. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2020 Wonder W24FTB. Newest first.
Triple E Recreational Vehicles (Triple E) is recalling certain 2020 Wonder W24RTB, W24MB, and W24FTB motorhomes built on a Ford transit chassis. The CCP1 electrical connection located on the driver's seat base was not tightened to the correct specification and may short circuit.
Risk and remedy
Risk
If the CCP1 electrical connection short circuits, there would be an increased risk of a fire.
Remedy
Triple E has notified owners, and dealers will tighten the electrical connection to specification, free of charge. This recall began June 26, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9711-1.
Triple E Recreational Vehicles (Triple E) is recalling certain 2020 Serenity S24CB, Wonder W24FTB, W24MB and W24RTB, and Unity U24CB, U24FX, U24IB, U24MB, U24RL and U24TB motorhomes. The copper propane tubing or the propane hoses for the LP appliances may be twisted and/or kinked.
Risk and remedy
Risk
The twist or kink may result in a propane leak, increasing the risk of a fire.
Remedy
Triple E has notified owners, and dealers will inspect and correct the copper tubing and rubber hose installation as necessary, free of charge. The recall began February 11, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9599-1.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10185692On certain 2020 & 2021 Wonder models the Firefly Multiplex panel requires a software update to version 3.1.2. The Multiplex panel will try to prime the generator if the furnace is "ON" when the battery disconnect is turned "OFF". SOP2839 is included for instruction on how to perform the Campaign.
- 10176291The Firefly auto generator start feature periodically turns off shortly after the heating ventilation air conditioner is triggered stalling the generator. A software update to the G12 module to the version 3.10 provided by Firefly has to be performed. A USB stick with the software update and a SOP (Standard Operating Procedure) will be sent out to dealers and retail owners of motorhomes that are affected.