2018 Zero Dsr
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2018 Zero Dsr. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2018 Zero Dsr. Newest first.
Zero Motorcycles Inc. (Zero) is recalling certain 2018 S ZF13.0, S ZF7.2, SR ZF14.4, DS ZF13.0, DSR ZF14.4, FX ZF7.2, and FXS ZF7.2 motorcycles. The information on the Vehicle Emission Control Information (VECI) Label may indicate the wrong model year. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk and remedy
Risk
If the affected 2018 motorcycles are ever subject to a recall, the owner may not realize the safety risk because of the misstated model year.
Remedy
Zero will notify owners, and dealers will replace the incorrect label with a corrected label, free of charge. The recall is expected to begin in December 2017. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-017-380.
Owner complaints
2 complaints
What owners report most
Latest complaints
- Electrical system · Exterior lighting · Service brakes
The Sevcon DC to DC converter failed causing a total loss of all 12 volt power. This occurred for the second time on the expressway at 70 mph at night. It led to loss of any lighting on the vehicle, headlight, tail light, brake light, turn signals, horn and emergency flashers and ABS sensors all…
The Sevcon DC to DC converter failed causing a total loss of all 12 volt power. This occurred for the second time on the expressway at 70 mph at night. It led to loss of any lighting on the vehicle, headlight, tail light, brake light, turn signals, horn and emergency flashers and ABS sensors all stopped working. It is a very serious safety concern and obviously creating a very dangerous situation. It is a know issue with the manufactured with many documented incidents and a recall for the same problem for another model year.
- Electrical system · Engine · Fuel/propulsion system
After about 30KM ride from my workplace to home, while I'm already in the parking lot and going low speed (about 10km/h) I started to hear unusual knocking sound from the electric motor area. Then , when I tried to walk the motorcycle reverse into my parking lot (as I usually do ),the rear wheel…
After about 30KM ride from my workplace to home, while I'm already in the parking lot and going low speed (about 10km/h) I started to hear unusual knocking sound from the electric motor area. Then , when I tried to walk the motorcycle reverse into my parking lot (as I usually do ),the rear wheel got stuck. By visual inspection I found that screw that holds the motor pulley IS unscrewed and pushing against chassis , causing drivetrain to stuck. After that I manually pushed the motorcycle forward and the seizing released. But , after all the motor doesn't spinning now at all , just making weird sound . Now my motorcycle IS completely out of order and no drivable. And the absolutely worst thing , that I bought this motorcycle in israel, where I am living . And there IS no one in israel who can help with my problem , because zero motorcycles called back their license from only dealer in israel and didn't started working with anyone else. It seems that zero motorcycles company failed to comply guarantee agreements with customers in israel, therefore I'm asking for your help. thank you.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10246232Dealer notification of Chain Kit Recall (23E074).
- 10227027Zero Motorcycles Dealer News 11.22.22 - New Firmware, Diag4Zero, Holiday Hours
- 10219120Cypher II Firmware Update Notice
- 10215365A firmware update will be released tomorrow June 29 at 7am PT for MY17-MY23 Zero Motorcycles that operate on the Cypher II platform.
- 10200061Long-Term Storage Mode Firmware Update Service Campaign - Zero Motorcycles has determined that the battery management system (BMS) may not hibernate in model year 2017 and newer Zero SDS and Zero XMX platform motorcycles when they are stored at states of charge (SOC) less than 30%. Because the BMS does not hibernate, the power pack's SOC may drop more rapidly than desired and may reach an irrecoverable level within a 30-day period. This Long-Term Storage Mode Firmware issue has been corrected in Version 30 of the Main Brain Board (MBB) firmware and Version 37 of the BMS firmware for these motorcycles. Owners should either use the Zero Motorcycles Mobile Application to update the firmware of their motorcycles to the newest version, or they should take their motorcycles to their dealer to have them updated.
Every Zero Dsr model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.