Zero Motorcycles Inc. (Zero) is recalling certain 2022 SR and SR/F motorcycles. Incorrect front brake caliper bolts may have been installed and could damage the mounting threads on the fork, causing the caliper to loosen.
Risk and remedy
Risk
A loose caliper may reduce braking, increasing the risk of a crash.
Remedy
Dealers will inspect and as necessary, replace the front brake caliper bolts and forks, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-RCL-022-004.
Zero Motorcycles, Inc. (Zero) is recalling certain 2022 SR, SR/F, and SR/S motorcycles. The incorrect rear brake pads were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 122, "Motorcycle Brake System."
Risk and remedy
Risk
The incorrect rear brake pads may not work as intended, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the rear brake pads, free of charge. Owner notification letters were mailed January 10, 2021. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall SV-ZMC-022-018.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
10246230Dealer notification of new firmware for motorcycle models.
10237317Today, May 2, 2023, Zero Motorcycles has released a new firmware version for all motorcycles utilizing the Cypher III operating system.
10225539Zero Motorcycles Firmware Release Notes October 26, 2022 MY20/21/22/23 Cypher III MBB Rev 27/6 BMU Rev 6/4 BMS Rev 21 Fixes an issue in ride mode display.
10222417Zero Motorcycles would like to remind all dealers that a full PDI should be completed prior to any vehicle being displayed on the sales floor or ridden by dealership staff or customers.
10222410Zero Motorcycles will release new firmware for all motorcycles using the Cypher III operating system. This release improves functionality of certain hibernation functions, long term storage and resolves an issue that caused Stability Control faults to falsely trigger.
10216888Zero Motorcycles has determined that certain model year 2022 Zero SR, Zero SR/F and Zero SR/S models manufactured before February 2, 2022 have cellular connectivity modules (CCMs) with firmware that cannot be upgraded over-the-air (OTA). This firmware also limits the functionality of the Zero Motorcycles Nextgen mobile application. In the interest of customer satisfaction, Zero Motorcycles has elected to initiate a voluntary service campaign to remedy this issue. The remedy is to have Zero Motorcycles dealers inspect and update the CCM firmware on affected motorcycles.
10216884Zero Motorcycles will be releasing the next version of firmware for motorcycles operating on the Cypher III platform on Wednesday July 20.
Every Zero Sr/f model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.