2021 Zero Sr/s
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2021 Zero Sr/s. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
1 complaints
Latest complaints
- Electrical system › 12v/24v/48v battery
The contact owns a 2021 Zero SR/S Motorcycle. The contact stated while riding 40 MPH with the motorcycle in Eco Mode, he released the throttle and felt the motorcycle stall and lose power. The contact was able to pull over. The motorcycle was taken to the dealer and the battery and control unit…
The contact owns a 2021 Zero SR/S Motorcycle. The contact stated while riding 40 MPH with the motorcycle in Eco Mode, he released the throttle and felt the motorcycle stall and lose power. The contact was able to pull over. The motorcycle was taken to the dealer and the battery and control unit were replaced; however, the motorcycle was not functioning as designed. The manufacturer was contacted and stated that the motorcycle operated as designed. The failure mileage was 1,000. The contact stated that the bike still remains at the shop because it is still malfunctioning. A replacement and a refund have been requested from both the dealer and the manufacturer; all requests were denied.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10246230Dealer notification of new firmware for motorcycle models.
- 10237317Today, May 2, 2023, Zero Motorcycles has released a new firmware version for all motorcycles utilizing the Cypher III operating system.
- 10227027Zero Motorcycles Dealer News 11.22.22 - New Firmware, Diag4Zero, Holiday Hours
- 10225539Zero Motorcycles Firmware Release Notes October 26, 2022 MY20/21/22/23 Cypher III MBB Rev 27/6 BMU Rev 6/4 BMS Rev 21 Fixes an issue in ride mode display.
- 10222417Zero Motorcycles would like to remind all dealers that a full PDI should be completed prior to any vehicle being displayed on the sales floor or ridden by dealership staff or customers.
- 10222410Zero Motorcycles will release new firmware for all motorcycles using the Cypher III operating system. This release improves functionality of certain hibernation functions, long term storage and resolves an issue that caused Stability Control faults to falsely trigger.
- 10216884Zero Motorcycles will be releasing the next version of firmware for motorcycles operating on the Cypher III platform on Wednesday July 20.
Every Zero Sr/s model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.