NHTSA recall 24V118000
Power train › Automatic transmission › Control module › Software
Mercedes-Benz GLE 450 and 2 more
Reported Feb 16, 2024105,071 vehicles affectedMercedes-Benz USA, LLC
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
The risk
An engine stall increases the risk of a crash.
The remedy
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.