2014 Airstream Interstate

Recalls

1 recall names the 2014 Airstream Interstate. Newest first.

• Unknown or other

  Dec 18, 2013NHTSA 13V632000552 vehicles

  Airstream, Inc. (Airstream) is recalling 2013-2014 Airstream Interstate recereational vehicles manufactured August 2012 through October 2013. In the affected vehicles, the installation of the propane tank and the regulator may damage the regulator, allowing propane to escape out of the safety release vent if it experiences an over pressurized condition.

  Risk and remedy

  Risk

  If the vehicle is parked in an enclosed storage area, in the presence of an ignition source, the escaping propane can collect and potentially cause a fire and or explosion to occur.

  Remedy

  Airstream will notify owners, and dealers will replace the regulator on the propane tank, free of charge. The recall began on February 4, 2014. Owners may contact the Airstream Warranty/Service Department by phone at 1-937-596-6111.

  Full recall details →

Owner complaints

What owners report most

1. Electrical system2
2. Unknown or other1

Latest complaints

• Jan 13, 2024GA
  Electrical system · Unknown or other
  I test drove a black Sprinter (with everything working) in June 2022, and I subsequently mailed a $5,000 deposit in June 2022, to have the vehicle removed off the inventory lot until I tendered the balance. I came to the dealership on [XXX], to purchase the Sprinter that I test drove; and the…

  I test drove a black Sprinter (with everything working) in June 2022, and I subsequently mailed a $5,000 deposit in June 2022, to have the vehicle removed off the inventory lot until I tendered the balance. I came to the dealership on [XXX], to purchase the Sprinter that I test drove; and the radio, front tv, rear bench seat, back up camera and step was not working properly. They instructed me to take the RV to a local Georgia location (where I live). Upon inspection and diagnosis Multiple problems found that all need to be addressed. For some unknown reason a jumper wire had been installed between the chassis batteries and the coach batteries. I can only assume this was used to trick the inverter into charging even when the coach batteries were low. This wire needs to be removed. Incorrect batteries. The unit has 2 wet cell batteries, these need to be AGMs, this is a health and fire hazard. The inverter charger is only outputting12VDC at 7A, even though it is rated for 50A. The internal fan makes a clicking/rubbing sounds when it turns on, the inverter needs to be replaced. It is a Magnum MMS1012. The battery disconnect is not working remotely, I have verified the switch wiring and continuity. The disconnect is faulty, AS P# 512604. Also, it was later discovered that the macerator mounting bolts are badly rusted to a point they will not come off without breaking and they are also welded to the mounting bracket. Upon review of my paperwork, photos & videos taken during the test drive, I discovered that the vehicle that I test drove was actually a 2015 Sprinter and not the 2014, that they sold to me. The dealership deliberately switched the vehicle without telling me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Jul 10, 2018WA40,000 miFire
  Electrical system
  An airstream interstate owner experienced a fire in his/her vehicle in june 2018. Http://www.airforums.com/forums/f240/electrical-burning-heavy-smoke-w-3yr-old-grandson-sleeping-in-ai-182891.html it appeared that a magnum energy inc. Mms1012 caught fire under conditions identical to those…

  An airstream interstate owner experienced a fire in his/her vehicle in june 2018. Http://www.airforums.com/forums/f240/electrical-burning-heavy-smoke-w-3yr-old-grandson-sleeping-in-ai-182891.html it appeared that a magnum energy inc. Mms1012 caught fire under conditions identical to those described in nhtsa safety recall report 17v-704. the defect described in nhtsa safety recall report 17v-704 IS present in the airstream interstate vehicles 2014-2018, until airstream changed the design of the electrical system in the 2019 model year (presumably to remedy this safety risk). the risk IS much greater in the airstream vehicles, however, because 1) the magnum mms1012 IS (improperly) mounted on a flammable wood board in a flammable wood box, and 2) the mms1012 IS mounted directly underneath the sleeping area of the rv inside the cabin. it appears airstream became aware of this risk more than a year ago, because airstream changed the design of the rv electrical system in the 2019 model year, presumably to remedy the risk. Airstream has not issued a service bulletin or recall yet to apply the remedy to older model years (2014-2018). since the risk IS already identified as described in 17v-704, I think the nhtsa should expand the recall to include all airstream interstate rvs from 2014 to 2018, because airstream appears unwilling to take remedial action on their own.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10211715This article discussed tire care and maintenance. It explains the meaning of nomenclature on the tire sidewall (i.e. the 4 digit date code, load range, and max load information.
• 10181840This newsletter provides detailed instructions regarding winterization of Airstream travel trailers and motorhomes.
• 10179406This newsletter talks about the importance of cleaning and maintaining waste water tanks, and provides detailed instruction of how to do so. It provides suggestions as to which products to use to clean the tanks.
• 10175838This newsletter includes information regarding: - A new TV and Radio Antenna Combo that has the capability to receive both signals, and eliminates the need for a second antenna. - New radios being installed in certain travel trailers, and includes the features of the new radios. - Advises of the use of a new power tounge jack we started installing on certain travel trailers in January 2020. We've included manual crank handle instructions, as well as maintenance tips. - A breakdown of our vendor's parts warranty which include the warranty length and requirements by vendor. - Airtsream technician training and how to sign up.
• 10174503The newsletter discusses the importants of cleaning and mainataining safety devices installed in Airstream products, i.e. checking batteries in smoke alarms, checking dates on fire extinguishers etc. The newsletter also provides a how-to on disinfecting an RV.
• 10173233This installment talks about preparing their RV for the upcoming camping season. It provide tips on inspecting sealant, as well as which type of wax we recommend, and how often the owner should wax their units.
• 10171981This newsletter discusses how to prepare your RV for the upcoming camping season. Points discussed are airing out the unit. Examining and lubricating window, door, and vent seals. Examining, removing and resealing any areas with gaps, or cracks in the old sealant. Other items recommended to inspect and maintain as needed are: Brakes, awnings, tires, batteries, LP systems, break away cable, and 7-way cord connections. Inspect and lubricate tongue, and stabilizer jacks etc...
• 10165722The communication explains the steps necessary to properly winterize and store your RV in colder climates.
• 10159466This issue discusses European cabinet door hinges, and how to maintain them. The second item asks the reader to provide feedback in regard to the International Rally what parts they would like to see available for purchase at the rally.
• 10159274This submission of the Parts Department newsletter provides the following information: - A cheat sheet for ordering wrap protectors. - The top ten dealers for parts orders. - A heads-up in regard to shipping cut-off times in regard to parts orders. - Protocol for freight charges on small parcel (UPS) packages. - Addendums to existing parts orders (not allowed). - Available training for online parts ordering. - Where to find part numbers for older model steps. - Lead times for parts orders. - Parts return procedure. - Zip Dee heavy duty tube fee. - Now taking orders for the cab bed kit. - Parts Department contact information.
• 10150476Discusses the importance of making sure the battery feed wire connections are torqued properly (24 inch lbs) if the wires are moved while replacing the batteries, or working in the area. This Service Awareness Bulletin was released in October 2018.

Every Airstream Interstate model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.