Airstream, Inc. (Airstream) is recalling certain model year 2015-2016 Airstream Interstate NCV3 B motorhomes manufactured August 1, 2014, to May 18, 2015. In the affected vehicles, if the screen door is in the closed position and the vehicle's curbside sliding door is closed, the motorhome occupants may not be able to move the screen door in order to open…
Risk and remedy
Risk
If occupants are unable to open the sliding door and exit the vehicle in the event of an emergency, they would be at an increased risk of injury.
Remedy
Airstream will notify owners, and dealers will attach a stop on the screen door to keep the sliding door from shutting if the screen door is closed, free of charge. The recall began on June 29, 2015. Owners may contact Airstream customer service at 1-937-596-6111 extension 7401 or 7411.
Airstream, Inc. (Airstream) is recalling certain model year 2015 Interstate motorhomes manufactured from October 6, 2014, through March 25, 2015, and built on a Mercedes-Benz Sprinter chassis. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal crash, may have been…
Risk and remedy
Risk
If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal crash, a greater force may be necessary to open the doors, increasing the risk of injury.
Remedy
Mercedes Benz will notify owners on behalf of Airstream, and dealers will inspect and, if necessary, correct the abutting wedge installation, free of charge. Owners were notified on April 10, 2015. Owners may contact Airstream customer service at 1-937-596-6111 or owners may contact Mercedes-Benz Sprinter Customer Service at 1-877-762-8267.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
10211715This article discussed tire care and maintenance. It explains the meaning of nomenclature on the tire sidewall (i.e. the 4 digit date code, load range, and max load information.
10181840This newsletter provides detailed instructions regarding winterization of Airstream travel trailers and motorhomes.
10179406This newsletter talks about the importance of cleaning and maintaining waste water tanks, and provides detailed instruction of how to do so. It provides suggestions as to which products to use to clean the tanks.
10175838This newsletter includes information regarding: - A new TV and Radio Antenna Combo that has the capability to receive both signals, and eliminates the need for a second antenna. - New radios being installed in certain travel trailers, and includes the features of the new radios. - Advises of the use of a new power tounge jack we started installing on certain travel trailers in January 2020. We've included manual crank handle instructions, as well as maintenance tips. - A breakdown of our vendor's parts warranty which include the warranty length and requirements by vendor. - Airtsream technician training and how to sign up.
10174503The newsletter discusses the importants of cleaning and mainataining safety devices installed in Airstream products, i.e. checking batteries in smoke alarms, checking dates on fire extinguishers etc. The newsletter also provides a how-to on disinfecting an RV.
10173233This installment talks about preparing their RV for the upcoming camping season. It provide tips on inspecting sealant, as well as which type of wax we recommend, and how often the owner should wax their units.
10171981This newsletter discusses how to prepare your RV for the upcoming camping season. Points discussed are airing out the unit. Examining and lubricating window, door, and vent seals. Examining, removing and resealing any areas with gaps, or cracks in the old sealant. Other items recommended to inspect and maintain as needed are: Brakes, awnings, tires, batteries, LP systems, break away cable, and 7-way cord connections. Inspect and lubricate tongue, and stabilizer jacks etc...
10165722The communication explains the steps necessary to properly winterize and store your RV in colder climates.
10159466This issue discusses European cabinet door hinges, and how to maintain them. The second item asks the reader to provide feedback in regard to the International Rally what parts they would like to see available for purchase at the rally.
10159274This submission of the Parts Department newsletter provides the following information: - A cheat sheet for ordering wrap protectors. - The top ten dealers for parts orders. - A heads-up in regard to shipping cut-off times in regard to parts orders. - Protocol for freight charges on small parcel (UPS) packages. - Addendums to existing parts orders (not allowed). - Available training for online parts ordering. - Where to find part numbers for older model steps. - Lead times for parts orders. - Parts return procedure. - Zip Dee heavy duty tube fee. - Now taking orders for the cab bed kit. - Parts Department contact information.
10150476Discusses the importance of making sure the battery feed wire connections are torqued properly (24 inch lbs) if the wires are moved while replacing the batteries, or working in the area. This Service Awareness Bulletin was released in October 2018.
Every Airstream Interstate model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.