Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.
Risk and remedy
Risk
A cable step that fails during use increases the risk of injury.
Remedy
Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.
Altec Industries, Inc. (Altec) is recalling certain 2004-2023 DL42 and DL45 Digger Derricks. The incorrect hydraulic load holding valve may have been installed, which can cause the winch to lower uncontrollably and the load to fall.
Risk and remedy
Risk
An uncontrolled load falling increases the risk of injury to personnel or others nearby.
Remedy
Altec will replace the load holding valve, free of charge. Owner notification letters are expected to be mailed October 6, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is MAB 3113.
Altec Industries Inc. (Altec) is recalling certain 2009-2019 DL/DM, DL/DMB, DH, D/2/3/4, and DC Digger Derrick vehicles. The slope indicator placard card may falsely indicate that the unit could be used without leveling on a 5 degree slope.
Risk and remedy
Risk
An operator may improperly set up the unit, making the unit unstable, thus increasing the risk of injury.
Remedy
Altec will notify owners, and issue CSN 719 to owners, instructing them to remove the incorrect placards, free of charge. The recall began July 2, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 719.
Altec Industries, Inc (Altec) is recalling certain 2003-2019 Altec DL/DM, DL/DMB, and DC Digger Derrick vehicles. The pedestal tube welds may crack over time.
Risk and remedy
Risk
Unrepaired cracks may result in failure of the pedestal and uncontrolled movement increasing the risk of injury.
Remedy
Altec will notify owners and will provide repairs as necessary and a reinforcing kit. The recall began April 3, 2019. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 713.
Altec Industries, Inc. (Altec) is recalling certain 2008-2018 Altec AC18, AC23, AC26, AC30 and AC38 Cranes and D2B, D3A, D4A/B, DL42B, DT65 and DT80 Digger Derrick vehicles. The wiring on the 12V circuit from the chassis battery to the Power Distribution Module (PDM) may be insufficiently sized.
Risk and remedy
Risk
The insufficiently sized wire may overheat, increasing the risk of fire.
Remedy
Altec will notify owners, and dealers will replace the wiring to the PDM, with a larger wire and/or replace the circuit breaker, free of charge. The recall began January 9, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 703.
Altec Industries (Altec) is recalling certain 2014-2018 DHH and DHB Digger Derrick vehicles. The Zone Rating System may not alert the operator that the load being handled exceeds the rated load for the unit's specific position.
Risk and remedy
Risk
Without an alert, there is a greater risk of unit instability or a loss of load control, increasing the risk of injury.
Remedy
Altec will notify owners and dealers will update the Zone Rating System software, free of charge. The recall began December 12, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 700.
Altec Industries Inc. (Altec) is recalling certain model year 2014-2016 DL and DM Digger Derricks manufactured October 1, 2014, to April 30, 2016 with the digger booms mounted in the corner. The rotation bearing fasteners on the affected vehicles may not have been properly torqued.
Risk and remedy
Risk
If the fasteners are loose or improperly torqued, structural failure may result, causing unexpected movement of the digger derrick and increasing the risk of injury.
Remedy
Altec has notified owners, and instruct them to perform the annual torque inspection, free of charge. The recall began June 2, 2016. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 633.
Altec Industries Inc. (Altec) is recalling certain model year 2012-2014 Digger Derrick and Aerial Device vehicles manufactured October 1, 2012, to June 30, 2014, and mounted on Freightliner chassis. In the event of a short circuit condition, the 30 amp breaker to the trailer relay module may react too slowly to prevent the module from overheating.
Risk and remedy
Risk
If the module overheats, there is an increased risk of a fire.
Remedy
Altec will notify owners, and dealers will replace the 30 amp circuit breaker with a 20 amp one, free of charge. The recall began on April 17, 2015. Owners may contact Altec customer service at 1-800-860-0183. Altec's number for this recall is CSN 612.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
11001160Altec has learned that a 12-volt Airtronics relay installed in the PDM could have been manufactured to an insufficient threshold on certain units built from December 2004 to October 2022. This can cause the relay to overheat and fail, causing the accessory lights to stop working.
10249209Altec has learned that the cap screws used to mount the planetary winch at the turntable could be shorter than specified on certain D3000A/B and D4000A/B units built from January 2012 to December 2015.
10238374Altec has learned that certain digger derricks and aerial devices of various models built from January 2010 to January 2023 may contain access steps with a handrail and side plate that come together in a small space causing a potential pinch point. Altec has created a kit to eliminate the possible pinch point.
10210823The body compartment wiring on certain Altec aerial devices, digger derricks, and body-only units built from 2014 to 2021 contains an in-line fuse located close to the lighting in the compartment, while other units are fused upstream, closer to the power source. Altec has learned that the units affected should have an in-line fuse close to the lighting, but this fuse was not installed on some units. In addition, some units may have exposed terminals at the end of certain portions of the wiring in the body. If the exposed terminals contact each other or with ground, the resulting direct short could damage the body compartment lighting. Inspect the body compartment lighting circuit at the unit's next scheduled service interval or within six months of receiving the SIL, whichever comes first. Use the Inspection Procedure or contact Altec to perform the inspection. This inspection and repair are covered under the Altec Warranty Policy and can be performed by Altec, the customer, or the customer's warranty provider. Altec will perform the work for free at an Altec facility. If the customer or the customer's warranty provider performs the work, a warranty claim must be submitted to be reimbursed for the cost of the parts and/or labor.
10210542Altec has learned that the lift cylinder pivot pin retainers may bend or break during use on DT80 digger derricks built from March 2007 to October 2021. If the pin retainer fails, the pivot pin will still be held in place in the turntable or lower boom by retaining rings. However, the pin will be able to rotate in the pinning holes during lift cylinder movement. Altec has developed a kit containing high-strength pin retainers to replace the original pin retainers at both ends of the cylinder. The customer should order and install the High-Strength Pin Retainer Kit or schedule the installation of this kit by Altec. Do this no later than the next preventive maintenance interval or 30 days from the receipt of the SIL, whichever comes first. Also ensure that the lift cylinder spherical bearings are regularly greased according to the schedule stated in the Lubrication section in Section 4 of the units Maintenance Manual. This repair is covered under the Altec Warranty Policy and can be performed by Altec, the customer, or the customers warranty provider. Altec will perform the work for free at an Altec facility.
10210534Altec has learned that the electrohydraulic outrigger/tools control valve on AA755L and A-series aerial devices and DLB, DMB, and D2/3/4000B series digger derricks could have the potential to produce a very small amount of flow into the lower tools circuit when the outriggers and tools mode is engaged. This can cause slow unintended movement of a tool such as a pole puller cylinder that is connected to the tool circuit. A blanking plug must be installed to prevent this issue. Inspect the outrigger/tools control valve using the Inspection Procedure. The inspection and repair are covered under the Altec Warranty Policy and can be performed by Altec, the customer, or the customer's warranty provider. Altec will perform the work for free at an Altec facility.
10209225Altec Industries, Inc. has received notification from Navistar that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. On certain trucks equipped with an automatic transmission, if the automatic transmission is still in drive or reverse position and the stationary PTO switch is engaged, the engine RPM will ramp up and may overcome parking brake hold capability resulting in possible vehicle movement. Unexpected movement of the truck from the park position can increase the risk of property damage or personal injury.
10206654Altec has learned that on certain derricks built from 2008 to 2020 the diameter of the wire winch rope installed may exceed the maximum allowable diameter specified by the ANSI A10.31 derrick standard based on the winch drum diameter. Use of an oversized wire winch rope can lead to improper rope spooling on the winch drum and premature rope wear.
10191599Some customers have reported cracks occurring in the stationary frame tubes above the chassis frame rails of some HD35A pressure diggers built from 2005 through 2020. Investigation has shown this to be caused by improper orientation of the spacer blocks welded to the bottom of the stationary frame tubes. Altec requires the stationary frame on each unit to be inspected no later than the next preventive maintenance interval. If the inspection shows that the spacer blocks are oriented incorrectly, the unit must be repaired no later than 30 days after the inspection using the Repair Procedure provided in the notification.
10187987Daimler Trucks North America LLC, on behalf of its Freightliner Trucks Division and wholly-owned subsidiary, Western Star Truck Sales Inc., has decided that a defect which relates to motor vehicle safety exists on specific model year 2011 through 2019 Freightliner 108SD, 114SD, 122SD, Business Class M2, and Coronado vehicles manufactured May 4, 2010 through August 23, 2018. Certain vehicles built with Electronic Stability Control may cause the brake lights at the rear of the vehicle to illuminate during an automatic traction control (ATC) event. Brake lamps illuminating with the activation of ATC do not meet the intent that brake lamps provide a steady light when intentionally slowing or stopping the vehicle. Brake lights not illuminating as expected may not accurately signal to other motorists the intent of the driver, leading to an increased risk of a crash.
10142614This service information letter (SIL) notified customers to inspect the electrical slip ring for proper installation. Slip rings found to be improperly installed are to be replaced.
10130030This service information letter (SIL) notified customers to add a ground wire to the electrical slip ring.
Every Altec Digger Derrick model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.