2018 Altec Digger Derrick
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2018 Altec Digger Derrick. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
18 recalls name the 2018 Altec Digger Derrick. Newest first.
Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.
Risk and remedy
Risk
A cable step that fails during use increases the risk of injury.
Remedy
Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.
Altec Industries, Inc. (Altec) is recalling certain 2004-2023 DL42 and DL45 Digger Derricks. The incorrect hydraulic load holding valve may have been installed, which can cause the winch to lower uncontrollably and the load to fall.
Risk and remedy
Risk
An uncontrolled load falling increases the risk of injury to personnel or others nearby.
Remedy
Altec will replace the load holding valve, free of charge. Owner notification letters are expected to be mailed October 6, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is MAB 3113.
Altec Industries, Inc. (Altec) is recalling certain 2017-2022 DC, DB, DL, DM, DH, DT, and D2/3/4000 Digger Derricks. The hardware that secures the removable auger hex extension bar to the drive unit coupler was not installed, which may cause it to detach.
Risk and remedy
Risk
An auger extension bar that detaches while the digger drive unit is deployed, can increase the risk of injury to nearby personnel.
Remedy
Altec will provide instructions for owners to inspect the auger extension assembly for missing hardware. If hardware is found to be missing, a replacement kit will be provided by Altec, free of charge. Owner notification letters are expected to be mailed June 30, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3076.
Altec Industries, Inc. (Altec) is recalling certain 2016-2022 DM, DH, DC, DL, D2000, D3000, and D4000 series digger derricks, and AM55 aerial devices. The base of the rear pole rack may be missing a weld.
Risk and remedy
Risk
A missing weld on the rear pole rack can lead to a crack that could cause the pole and rack to drop in height, increasing the risk of an injury.
Remedy
Altec will inspect the rear pole rack mounting plate, and if necessary, replace any required welds, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3064.
Altec Industries, Inc. (Altec) is recalling certain 2016-2022 E-series & DH-H series Digger Derricks. The relay connectors may have been reattached to the incorrect plug after a stability test was performed. If the connections are not correct, the hydraulic overload protection system will not function.
Risk and remedy
Risk
A nonfunctional overload protection system may result in the operator unknowingly overloading the system, increasing the risk of injury.
Remedy
Altec will inspect and reattach the connectors, if necessary, free of charge. Owner notification letters were mailed on June 29, 2022. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 858.
Altec Industries, Inc. (Altec) is recalling certain 2018-2021 DC and DM Series Digger Derricks and AM series Aerial Devices. The unit subbase may develop cracks in the bulkhead plate, which can cause the shear plates to fail.
Risk and remedy
Risk
Shear plate failure can result in the separation of the subbase and truck frame, increasing the risk of injury.
Remedy
Altec will inspect the bulkhead plate, and add a reinforcement plate, free of charge. Owner notification letters were mailed on April 8, 2022. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 851.
Altec Industries, Inc. (Altec) is recalling certain 2016-2021 DH, D3000, DT65, and DT85 Digger Derricks. The operator may inadvertently move the pole guide joystick with their forearm due to the close proximity between the controls.
Risk and remedy
Risk
An unintentionally engaged joystick could result in uncontrolled movement of an unbalanced load, increasing the risk of injury.
Remedy
Altec will provide a guard kit to install over the pole guide controls, free of charge. Owner notification letters were mailed on September 15, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 829.
Altec Industries, Inc. (Altec) is recalling certain 2018-2020 AA, AM, AN, A-Class, TA, DM, DL, DXXXX, DC, and DT digger derricks and aerial device vehicles equipped with a DC pump. A hydraulic check valve can have a snap ring failure resulting in the snap ring becoming lodged in a counterbalance or control valve allowing continued movement.
Risk and remedy
Risk
Unintended boom movement may result in potential injury and or property damage.
Remedy
Altec will notify owners, and dealers will replace the valve's snap ring, free of charge. The recall began February 9, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 787.
Altec Industries Inc. (Altec) is recalling certain 2018-2020 AA55, AM50 and A77 Aerial Devices and D2, D3, D4, DH-B and DH-H Digger Derricks. The bolts that secure the pedestal to the turntable (with head marking 5185) may fail.
Risk and remedy
Risk
If the fasteners break, the pedestal may separate from turntable, increasing the risk of injury or death.
Remedy
Altec will notify owners and will provide replacement fasteners if necessary, free of charge. This recall began July 2, 2020. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 760.
Altec Industries Inc. (Altec) is recalling certain 2016-2019 Altec D2/3/4B, DLB, DMB, DHB, DT65 and DT80 Digger Derrick vehicles. The outrigger valves may be plumbed incorrectly. As a result, the outriggers could continue retracting after an operator has stopped controlling them.
Risk and remedy
Risk
If the outriggers continue to retract without command, the unit may become unstable and collapse, increasing the risk of injury or death to those nearby.
Remedy
Altec will notify owners, and dealers will inspect the outrigger valve plumbing correcting it as necessary, free of charge. The recall began November 25, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 739.
Altec Industries Inc. (Altec) is recalling certain 2009-2019 DL/DM, DL/DMB, DH, D/2/3/4, and DC Digger Derrick vehicles. The slope indicator placard card may falsely indicate that the unit could be used without leveling on a 5 degree slope.
Risk and remedy
Risk
An operator may improperly set up the unit, making the unit unstable, thus increasing the risk of injury.
Remedy
Altec will notify owners, and issue CSN 719 to owners, instructing them to remove the incorrect placards, free of charge. The recall began July 2, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 719.
Altec Industries, Inc (Altec) is recalling certain 2003-2019 Altec DL/DM, DL/DMB, and DC Digger Derrick vehicles. The pedestal tube welds may crack over time.
Risk and remedy
Risk
Unrepaired cracks may result in failure of the pedestal and uncontrolled movement increasing the risk of injury.
Remedy
Altec will notify owners and will provide repairs as necessary and a reinforcing kit. The recall began April 3, 2019. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 713.
Altec Industries, Inc is recalling certain 2017-2018 Digger Derrick, Aerial Devices, and Service Body vehicles, equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such these vehicles fail to comply to with the requirements of Federal…
Risk and remedy
Risk
If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy
Altec will notify owners, and dealers will replace the brake lights, free of charge. The recall began February 7, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 708.
Altec Industries, Inc. (Altec) is recalling certain 2008-2018 Altec AC18, AC23, AC26, AC30 and AC38 Cranes and D2B, D3A, D4A/B, DL42B, DT65 and DT80 Digger Derrick vehicles. The wiring on the 12V circuit from the chassis battery to the Power Distribution Module (PDM) may be insufficiently sized.
Risk and remedy
Risk
The insufficiently sized wire may overheat, increasing the risk of fire.
Remedy
Altec will notify owners, and dealers will replace the wiring to the PDM, with a larger wire and/or replace the circuit breaker, free of charge. The recall began January 9, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 703.
Altec Industries, Inc. (Altec) is recalling certain 2018 Altec DM45, DM47B, DC45 and DC47 Digger Derricks and TA50 and TA60 Aerial Devices. The high strength fasteners used to secure the pedestal to the turn table may fail.
Risk and remedy
Risk
If the fasteners fail, the pedestal may separate from the turn table, increasing the risk of injury.
Remedy
Altec has notified owners, and dealers will inspect the fasteners, replacing them as necessary, free of charge. The recall began October 26, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is MAB 701.
Altec Industries (Altec) is recalling certain 2014-2018 DHH and DHB Digger Derrick vehicles. The Zone Rating System may not alert the operator that the load being handled exceeds the rated load for the unit's specific position.
Risk and remedy
Risk
Without an alert, there is a greater risk of unit instability or a loss of load control, increasing the risk of injury.
Remedy
Altec will notify owners and dealers will update the Zone Rating System software, free of charge. The recall began December 12, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 700.
Altec Industries Inc. (Altec) is recalling certain 2017-2018 Altec LR7, L42A and AT37-G TDA58 aerial devices and DB37, DL/DMB D2/3/4B, and DMB digger derricks, equipped with fiberglass platforms. The step on the outside of the fiberglass platform can break off during normal use.
Risk and remedy
Risk
If the step separates from the platform, it can increase the risk of injury.
Remedy
Altec will notify owners, and dealers will inspect the platform step and replace the platform if the step has separated from the platform and add a platform step reinforcing kit, free of charge. The recall began December 3, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 695.
Altec Industries Inc. (Altec) is recalling certain 2018 Altec AC18, AC23, AC30, AC40, AC45 Cranes, D2045, DT65 Digger Derricks, and AA55 Aerial Devices. The rotation platform fasteners may have been overtightened, possibly resulting in the fasteners breaking.
Risk and remedy
Risk
If the fasteners break, the pedestal or turntable may separate from the vehicle, increasing the risk of injury.
Remedy
Altec has notified owners, and the rotation bearing fasteners will be replaced, free of charge. The recall began on September 21, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is MAB 692.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007531Altec has learned that the structural subbase welds on certain DH derricks built from July 2016 to December 2023 could contain stitch welds rather than the required continuous welds, which could result in cracks forming in the subbase.
- 11001160Altec has learned that a 12-volt Airtronics relay installed in the PDM could have been manufactured to an insufficient threshold on certain units built from December 2004 to October 2022. This can cause the relay to overheat and fail, causing the accessory lights to stop working.
- 10251642Altec has learned that on certain digger derricks built from January 29, 2015, to December 3, 2020, equipped with a Hetronic radio control system have experienced frequent dropouts or would not connect to the receiver. When the remotes were tested, the radio firmware was found to be at fault. Hetronic has released a new firmware update for radios built beginning in January 2015 that can be flashed onto the radio by Altec Service Technicians.
- 10245532Altec has learned that an incorrect grade auger retention pin could be installed on certain DC, DL, and DM derricks built from July 2015 to August 2023. Over time, this could result in the pin becoming damaged.
- 10239080Altec Industries, Inc. has received notification from an Original Equipment Manufacturer (OEM) that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. Navistar has decided that a defect which relates to motor vehicle safety exists in certain 2017 thru 2020 DuraStar and WorkStar model trucks built 01/19/2016 thru 12/20/2019, 2016 and 2017 TranStar model trucks built 12/14/2015 thru 04/12/2016, 2017 thru 2019 ProStar model trucks built 01/13/2016 thru 03/02/2018, 2018 and 2019 LoneStar series trucks built 07/13/2017 thru 02/08/2018, and 2018 and 2019 HC commercial buses built on 08/07/2017 thru 10/25/2018. The Heating, Ventilating, and Air Conditioning (HVAC) system blower motor circuit may have been built with a wire terminal that does not meet the electrical current requirements for the blower motor circuit. This can cause overheating that may melt the plastic material of the fuse block for the HVAC circuit and subsequent damage of the surrounding area of the Power Distribution Module (PDM) and/or dash panels.
- 10238374Altec has learned that certain digger derricks and aerial devices of various models built from January 2010 to January 2023 may contain access steps with a handrail and side plate that come together in a small space causing a potential pinch point. Altec has created a kit to eliminate the possible pinch point.
- 10237798Altec Industries, Inc. has received notification from Daimler Truck North America that a condition exists relating to motor vehicle safety, compliance, or emissions in certain 2019 through 2021 model year Freightliner 108SD, 114SD, 122SD, Business Class M2, Cascadia, Columbia, and Coronado model vehicles that is equipped with Altec equipment. On the affected vehicles, the drag link taper joint at the steering arm may not have been tightened sufficiently and may come loose. This may result in a gradual loosening of the joint, causing a loss of steering control, which increases the risk of a crash. A loose joint may be detected by pre-trip inspections, loose steering, wandering, noises or vibration.
- 10210823The body compartment wiring on certain Altec aerial devices, digger derricks, and body-only units built from 2014 to 2021 contains an in-line fuse located close to the lighting in the compartment, while other units are fused upstream, closer to the power source. Altec has learned that the units affected should have an in-line fuse close to the lighting, but this fuse was not installed on some units. In addition, some units may have exposed terminals at the end of certain portions of the wiring in the body. If the exposed terminals contact each other or with ground, the resulting direct short could damage the body compartment lighting. Inspect the body compartment lighting circuit at the unit's next scheduled service interval or within six months of receiving the SIL, whichever comes first. Use the Inspection Procedure or contact Altec to perform the inspection. This inspection and repair are covered under the Altec Warranty Policy and can be performed by Altec, the customer, or the customer's warranty provider. Altec will perform the work for free at an Altec facility. If the customer or the customer's warranty provider performs the work, a warranty claim must be submitted to be reimbursed for the cost of the parts and/or labor.
- 10210542Altec has learned that the lift cylinder pivot pin retainers may bend or break during use on DT80 digger derricks built from March 2007 to October 2021. If the pin retainer fails, the pivot pin will still be held in place in the turntable or lower boom by retaining rings. However, the pin will be able to rotate in the pinning holes during lift cylinder movement. Altec has developed a kit containing high-strength pin retainers to replace the original pin retainers at both ends of the cylinder. The customer should order and install the High-Strength Pin Retainer Kit or schedule the installation of this kit by Altec. Do this no later than the next preventive maintenance interval or 30 days from the receipt of the SIL, whichever comes first. Also ensure that the lift cylinder spherical bearings are regularly greased according to the schedule stated in the Lubrication section in Section 4 of the units Maintenance Manual. This repair is covered under the Altec Warranty Policy and can be performed by Altec, the customer, or the customers warranty provider. Altec will perform the work for free at an Altec facility.
- 10210534Altec has learned that the electrohydraulic outrigger/tools control valve on AA755L and A-series aerial devices and DLB, DMB, and D2/3/4000B series digger derricks could have the potential to produce a very small amount of flow into the lower tools circuit when the outriggers and tools mode is engaged. This can cause slow unintended movement of a tool such as a pole puller cylinder that is connected to the tool circuit. A blanking plug must be installed to prevent this issue. Inspect the outrigger/tools control valve using the Inspection Procedure. The inspection and repair are covered under the Altec Warranty Policy and can be performed by Altec, the customer, or the customer's warranty provider. Altec will perform the work for free at an Altec facility.
- 10209226Altec Industries, Inc. has received notification from Navistar that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. On certain trucks equipped with an automatic transmission, if the automatic transmission is still in drive or reverse position and the stationary PTO switch is engaged, the engine RPM will ramp up and may overcome parking brake hold capability resulting in possible vehicle movement. Unexpected movement of the truck can increase the risk of a crash resulting in property damage or personal injury.
- 10209225Altec Industries, Inc. has received notification from Navistar that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. On certain trucks equipped with an automatic transmission, if the automatic transmission is still in drive or reverse position and the stationary PTO switch is engaged, the engine RPM will ramp up and may overcome parking brake hold capability resulting in possible vehicle movement. Unexpected movement of the truck from the park position can increase the risk of property damage or personal injury.
- 10206654Altec has learned that on certain derricks built from 2008 to 2020 the diameter of the wire winch rope installed may exceed the maximum allowable diameter specified by the ANSI A10.31 derrick standard based on the winch drum diameter. Use of an oversized wire winch rope can lead to improper rope spooling on the winch drum and premature rope wear.
- 10193120A part number 035240052 check valve is installed in two locations on Certain DC series derricks built from January 2016 through February 2021. One check valve is installed in the control valve for the front bumper winch and another check valve is installed in the tandem pump as part of the secondary stowage DC pump option. Altec has discovered that the check valves have the potential for failure. When the check valve fails, the internal spring can dislodge from the housing and enter the hydraulic system. The hydraulic flow can carry it into the digger/winch control valve and cause one of the spools to bind in the closed position, disabling the function. Altec requires the 035240052 check valves to be replaced no later than the next preventive maintenance interval or 90 days from the receipt of this SIL, whichever comes first.
- 10193118A check valve is installed in the control valve for the front bumper winch on certain DC series derricks built from January 2016 through February 2021. Altec has discovered that the check valve has the potential for failure. When the check valve fails, the internal spring can dislodge from the housing and enter the hydraulic system. The hydraulic flow can carry it into the digger/winch control valve and cause one of the spools to bind in the closed position, disabling the function. Altec requires the 035240052 check valve to be replaced no later than the next preventive maintenance interval or 90 days from the receipt of this SIL, whichever comes first.
- 10191607Altec has discovered that certain DM47B and D3000B Series digger derricks built from July 2017 to May 2019 were not properly stability tested according to the Stability Test Form for Combined Digger Derrick and Platform Use contained in the Unit Installation Manual and in the Maintenance Manual. Altec requires these units to be properly stability tested according to the procedure no later than 6 months after receiving the SIL.
- 10191599Some customers have reported cracks occurring in the stationary frame tubes above the chassis frame rails of some HD35A pressure diggers built from 2005 through 2020. Investigation has shown this to be caused by improper orientation of the spacer blocks welded to the bottom of the stationary frame tubes. Altec requires the stationary frame on each unit to be inspected no later than the next preventive maintenance interval. If the inspection shows that the spacer blocks are oriented incorrectly, the unit must be repaired no later than 30 days after the inspection using the Repair Procedure provided in the notification.
- 10190019Certain B6.7 diesel engines manufactured between December 16, 2015 and March 24, 2020 and equipped with fuel module option FS90301 or FS90453 were either delivered with a heater plug in place of the fuel heater, or your vehicle is subject to the recently-released Safety Campaign #C2302 B6.7 Engine-Mounted Fuel Heater Safety Campaign, (Altec Campaign CSR 510) which requires removal or disablement of the fuel heater. Cummins is developing for installation at a future date a new fuel heating solution for customers that require it for cold weather operation. Cummins has not determined the availability date of the new fuel heating solution. Altec is not able to complete this repair or answer questions regarding this safety campaign. All work must be completed by an authorized Cummins Distributor or authorized warranty dealer.
- 10189986Cummins Inc. has decided that a defect that relates to motor vehicle safety exists in certain B6.7 diesel engines manufactured between December 16, 2015, and March 24, 2020, and equipped with fuel module option FS90301 or FS90453. Cummins has released field Safety Campaign #C2302 "86.7 Engine-Mounted Fuel Heater Safety Campaign" to correct the condition detailed in the attached Cummins communication. This safety recall addresses the potential safety defect for your engine. However, this repair will disable the fuel heater. Cummins is currently working to determine an appropriate cold-weather starting aid for customers that require it. Cummins Distributors and Dealers will be notified when a separate field action is available. Contact the nearest Cummins Distributor or authorized warranty dealer to arrange to have this campaign performed on your engine. In the meantime, to mitigate the safety risk, Cummins has advised action. Altec is not able to complete this repair. All work must be completed by an authorized Cummins Distributor or authorized warranty dealer.
- 10179801Meritor MX EVO 120 Front Drive Axles NHTSA #20V-176 Altec is committed to providing our customers reliable products from initial delivery throughout the useful life of the unit. Altec has been notified of a manufacturing recall by Daimler Trucks North America LLC. It is possible that the Meritor MX EVO 120 front drive axles were assembled without oil in the wheel end system. This can result in overheating of the wheel end bearings which can lead to damage and/or seizing of bearings, plastic deformation of components, and eventually wheel end separation from the axle, increasing the risk of a vehicle crash. The inspection and possible repair must be done at the earliest convenience. The inspection and repair repair will be done by an authorized Daimler Trucks North America dealer.
- 10179795The DB41B is a tracked, off road back yard derrick product. The upper boom extend function is intended to be disabled when the Hydraulic Overload Protection (HOP) system is activated. HOP activates correctly when the affected units are operated from the lower controls. However, Altec has discovered that upper boom extend is not disabled when HOP is activated while operating these units from the radio controls. This is caused by an issue with the derrick control system firmware. Altec requires the derrick control system firmware version to be inspected using the AXIS Service Interface and following the Inspection and Update Procedure beginning on page 2. If the inspection indicates that the derrick firmware version is incorrect, the firmware must be updated as described.
- 10175596Service Information Letter 744 notified customers that the mounting hole for the return filter on the hydraulic reservoir was produced over-sized on the affected units. This can cause the O-ring between the return filter head and the reservoir to not seal properly which can result in potential water intrusion. Altec has designed an adapter plate and gasket to provide the correct hole diameter for the proper sealing of the O-ring. Order the Return Filter Seal and Plate Kit, part number 990875329, by calling 1-877-GO ALTEC (1-877-462-5832). Altec suggests that the kit be installed no later than the next regular maintenance interval or 90 days from the receipt of this SIL, whichever comes first. This repair
- 10165037SIL 726 notified unit owners that when the unit is equipped with a platform and upper controls, the operator in the platform can not see the boom angle indicator. The operator should be able to see the boom angle indicator from either the lower operating station or the platform while using the unit. Altec has created a kit to replace the angle indicator on the side of the boom. This kit will allow the operator in the platform the ability to read the angle of the boom.
- 10158666Service Information Letter (SIL) 714 notified owners that spacer plates that hold boom to fiberglass bolt heads may have been omitted during production. These spacer plates hold the fastener head and allow for 6 month torque inspection of the fasteners from the outside. Customers were directed to contact Altec if any were found missing.
Every Altec Digger Derrick model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.