2023 Audi Q4 Sportback E-Tron
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Audi › Q4 Sportback E-Tron › 2023
These records cover every 2023 Audi Q4 Sportback E-Tron. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2023 Audi Q4 Sportback E-Tron. Newest first.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission…
Risk and remedy
Risk
Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Remedy
Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Owner complaints
3 complaints
What owners report most
Latest complaints
- Electrical system · Engine · Unknown or other
Repeated A/C Failure in Extreme Heat Component: Air conditioning/cabin cooling Mileage: Approximately 49,350 miles as of XXX The vehicle repeatedly loses all A/C cooling in cabin in extreme heat (100°+F), with cooling returning in cooler weather. On XXX, traveling to [XXX], the A/C failed near…
Repeated A/C Failure in Extreme Heat Component: Air conditioning/cabin cooling Mileage: Approximately 49,350 miles as of XXX The vehicle repeatedly loses all A/C cooling in cabin in extreme heat (100°+F), with cooling returning in cooler weather. On XXX, traveling to [XXX], the A/C failed near [XXX]. After shutting off the vehicle for 20 minutes without success, we drove another 1.5 hours in 110–115°F heat with our two children. Audi Las Vegas serviced the refrigerant system August 10 at 47,069 miles, temporarily restoring cooling. On XXX, the A/C failed again in approximately 101°F heat during a trip to [XXX]. We drove approximately one hour of our trip home without cooling, with our children and [XXX] puppy, having to make unplanned stops along the way to attempt to stay cool. Audi Carlsbad could not reproduce the issue during its XXX inspection and recommended testing in hotter conditions. At Audi Rancho Mirage on XXX staff reportedly acknowledged frequent A/C issues with this model in hot climates. The dealership stated the system apparently prioritizes battery cooling over cabin cooling in high temperatures and offered no repair. The A/C failed again at pickup in 106°F heat and remained inoperative during our return trip. Safety Concern and Current Status Unpredictable loss of cabin cooling in extreme heat risks heat-related illness, particularly for children and other vulnerable occupants. The defect persists despite three dealership visits and refrigerant service. No warning lights, injuries, or crashes have been reported, and no permanent repair or definitive diagnosis has been provided. As of XXX the vehicle had approximately 49,350 miles, and we have limited its use to essential trips. We request that NHTSA investigate whether this recurring failure constitutes a safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Fuel/propulsion system
I'm writing to report a serious safety issue with my 2023 Audi Q4. Today, Tuesday, October 6, 2026, at approximately 7:18 p.m. Eastern, my vehicle suddenly failed to accelerate from an intersection while I was driving, which nearly caused an accident. I was making a left turn from a T-intersection…
I'm writing to report a serious safety issue with my 2023 Audi Q4. Today, Tuesday, October 6, 2026, at approximately 7:18 p.m. Eastern, my vehicle suddenly failed to accelerate from an intersection while I was driving, which nearly caused an accident. I was making a left turn from a T-intersection crossing a lane with opposing traffic, but my car accelerated very slowly causing the perpendicular to break (and honk). Fortunately, they were paying attention and slowed appropriately. Given the danger this poses, I want to formally report it so it can be investigated. This has not been confirmed by a dealer No warning lights were visible.
- Unknown or other
The air conditioner warning light came on in April 2026. I took it to dealer to be checked. Dealer said no problem. That warning light went on intermittently through May, June and July. By end of July I took it back to dealer. The evaporator was indeed malfunctioning and emitting carbon dioxide…
The air conditioner warning light came on in April 2026. I took it to dealer to be checked. Dealer said no problem. That warning light went on intermittently through May, June and July. By end of July I took it back to dealer. The evaporator was indeed malfunctioning and emitting carbon dioxide into the cabin when the air conditioner was on. While repairing the evaporator system, the plastic cover over the ground stud broke and required replacement. The vehicle was out of service for 10 working days.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011304This bulletin provides information when DTC B2F0100, B200FF0 is stored; camera for Driver Assist Systems.
- 11011303This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does not activate.
- 11011299This Reporting obligation reqiests that technicians contact the Technical Assistance Center (TAC) in instances where the HV battery isolation igniter (pyrofuse) is triggered; P1CAC00, P10F500.
- 11011297This bulletin provides information regarding documenting cell module labels when replacing HV modules.
- 11011296This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
- 11011285This TSB Provides information when parking assistance provides false warnings.
- 11011283This Pending Service Solution (PSS) requests that technicians create a record in the PSS Database in instances where the charging target cannot be adjusted in the MMI.
- 11011282This bulletin provides information when speaker rattles, vibrations, or audio interference is noted.
- 11011281This TSB provides information when the radio plays when vehicle is parked; MIB3.
- 11011278This bulletin provides information regarding Audi connect & Infotainment Warranty Submission Instructions for MY23 and Onwards.
- 11011274This bulletin provides information when the restricted function icon for Audi Pre sense is displayed after engine starts.
- 11011263This bulletin provides information regarding cleaning exterior glass.
- 11011255This bulletin provides information when there is a booming noise from the rear of the vehicle while in motion, depending on the vehicle speed/wheel speed; DTC P18F100.
- 11011254This TSB provides information when there is a booming noise from rear area while vehicle is moving (depending on vehicle speed/wheel speed) DTC P18F100.
- 11011240This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
- 11010018This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- 11010000This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- 11009983Vehicle Concerns Before Recall Repair Available
- 11009970This bulletin provides information when multiple warnings are in the instrument cluster; no communication DTCs U014600, U044700, U166100, U166200.
- 11009967This bulletin provides information when there is an issue with wireless charging/wireless charging not working with Audi Phone Box.
- 11009966This TSB provides informatin when the Smartphone Interface disconnects/deactivates unexpetedly with Apple CarPlay.
- 11009965This bulletin provides information when the calendar function is not available.
- 11009964This Pending Service Solution (PSS) requests that technicians create a record in the PSS database in instance where the service call is triggered on its own with no user input in Q4 vehicles.
- 11009961This bulletin provides information whenn the volume control is not working with MIB3 - U11B900.
- 11009948This bulletin provides information when there is noise from the backrest of the front seat.
- 11009947This bulletin provides information when the seat occupied recognition system in the vehicle does not allow shift from position "P" to psosition "D" or "R".
- 11009946This bulletin provides information when the vehicle does not allow shift from position "P" to position "D" or "R"; Seat occupied recognition system.
- 11009945This bulletin provides information when the seat belt and pre sense warnings appear intermittently while driving; DTC B101C07 stored in the airbag module.
- 11009941This bulletin provides diagnostic information regarding the locking system.
- 11009928This bulletin provides informatin when the engine does not run smoothly at idling speeds.
- 11009399This bulletin providse information in order to document when replacing HV modules.
- 11009379This bulletin provides information when there are reflections on windscreen on vehicles with head-up display.
- 11009377This bulletin provides information when the audi virtual cockpit display has semi-circular marks on the edges of the display.
- 11009375This bulletin provides information pertaining to the GFF test plan required for A/C compressore replacements, regardless of the concern.
- 11009372This bulletin provides informaiton when the exterior black optic trim is discolored.
- 11009362This bulletin provides information when there is a prompt to take over steering; hands off detection.
- 11009361This bulletin provides information regarding steering wheel visual damage.
- 11009356This bulletin provides informaion regarding zirconium inserts in the bake piston for vehicle equipped with ceramic brakes.
- 11009354This bulletin provides information on frequency analysis.
- 11009351This bulletin provides information regarding the general approach to brakes rubbing.
Every Audi Q4 Sportback E-Tron model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.