2025 Audi Q4 Sportback E-Tron
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Audi › Q4 Sportback E-Tron › 2025
These records cover every 2025 Audi Q4 Sportback E-Tron. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2025 Audi Q4 Sportback E-Tron. Newest first.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2024-2025 Q4 E-Tron and Q4 Sportback E-Tron vehicles. The high voltage battery may fail and cause a fire.
Risk and remedy
Risk
A vehicle fire increases the risk of injury.
Remedy
Owners are advised to only charge their vehicles to a maximum of 80% capacity until the repair has been completed. The remedy is currently under development. Interim letters notifying owners of the safety risk are expected to be mailed December 18, 2026. Additional letters will be sent once the remedy is available. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 93SK. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 23, 2026.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
Risk and remedy
Risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Owner complaints
4 complaints2 involved a crash
What owners report most
Latest complaints
- Air bags
Vehicle: 2025 Audi Q4 e-tron Premium Plus quattro Safety concern: Side airbags failed to deploy during a significant driver's-side collision. On XXX, I was driving my 2025 Audi Q4 e-tron at approximately 45 mph in [XXX] when another vehicle, a Hyundai, struck the driver's side of my Audi near the…
Vehicle: 2025 Audi Q4 e-tron Premium Plus quattro Safety concern: Side airbags failed to deploy during a significant driver's-side collision. On XXX, I was driving my 2025 Audi Q4 e-tron at approximately 45 mph in [XXX] when another vehicle, a Hyundai, struck the driver's side of my Audi near the front driver's door and front wheel area. Immediately before the collision, I noticed the other vehicle in my left peripheral vision and heard tires screeching. I do not know the Hyundai's actual speed. The impact caused extensive damage to the driver's side of my Audi, including the front and rear driver's-side doors, door seals, and surrounding structure. The front driver's door could not be fully closed afterward. My head struck the driver's-side window during the collision, and my glasses were dislodged. I was evaluated in an emergency department and diagnosed with a concussion. Despite the significant driver's-side impact, neither the driver's side curtain airbag nor the driver's seat-mounted side airbag deployed, to my knowledge. The airbags in the striking Hyundai reportedly deployed. My Audi continued traveling mostly straight after the collision until I brought it to a stop. I observed that the Hyundai had rotated after the collision. I am concerned that the Audi's side-impact restraint system may not have functioned as intended. I am requesting that NHTSA review this incident as a possible airbag nondeployment safety issue. Following the collision, the myAudi app displayed the front windows as open, although my husband confirmed that the windows were intact and fully raised. The app also indicated that doors were open; the driver's front door was physically damaged and could not latch completely. I am seeking preservation and independent retrieval of the crash data and airbag control module information before the vehicle is repaired, dismantled, or salvaged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system
I tried to charge my Q4 at home, the charging connector to the car had warning red light. So, I checked up dashboard. It's said that AC charging is limited. Eventually, I can't charge. I went to the audi dealer. They said it's simple software issue. Waited 2 hours, one day works fine. Same issue. They don't know what to do. I am still wating from audi USA.
- Vehicle speed control › Accelerator pedal
The contact owns a 2025 Audi Q4 Sportback E-tron. The contact stated that while the vehicle was inside the car wash, the contact shifted the transmission from neutral(N) to drive(D), but the vehicle experienced unintended acceleration. The contact lost control of the vehicle and crashed into the…
The contact owns a 2025 Audi Q4 Sportback E-tron. The contact stated that while the vehicle was inside the car wash, the contact shifted the transmission from neutral(N) to drive(D), but the vehicle experienced unintended acceleration. The contact lost control of the vehicle and crashed into the car wash wall, damaging the front driver's side of the vehicle. Police arrived at the scene, but no police report was filed because the crash had occurred on private property. The vehicle was towed to a tow yard. The dealer was notified of the failure. The failure mileage was approximately 14,000.
- Electrical system
Vehicle fail to start in drive mode. Noticed "Electrical System malfunction" error. Notified Audi chantilly. So far they didn't provide any loaner vehicle from Audi.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011304This bulletin provides information when DTC B2F0100, B200FF0 is stored; camera for Driver Assist Systems.
- 11011303This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does not activate.
- 11011299This Reporting obligation reqiests that technicians contact the Technical Assistance Center (TAC) in instances where the HV battery isolation igniter (pyrofuse) is triggered; P1CAC00, P10F500.
- 11011297This bulletin provides information regarding documenting cell module labels when replacing HV modules.
- 11011296This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
- 11011285This TSB Provides information when parking assistance provides false warnings.
- 11011283This Pending Service Solution (PSS) requests that technicians create a record in the PSS Database in instances where the charging target cannot be adjusted in the MMI.
- 11011282This bulletin provides information when speaker rattles, vibrations, or audio interference is noted.
- 11011278This bulletin provides information regarding Audi connect & Infotainment Warranty Submission Instructions for MY23 and Onwards.
- 11011275This TSB provides information when the time/date are difficult to set, or cannot be set.
- 11011274This bulletin provides information when the restricted function icon for Audi Pre sense is displayed after engine starts.
- 11011263This bulletin provides information regarding cleaning exterior glass.
- 11011259This TSB provides information when the vehicle keys cannot be adapted to immobilizer.
- 11011255This bulletin provides information when there is a booming noise from the rear of the vehicle while in motion, depending on the vehicle speed/wheel speed; DTC P18F100.
- 11011254This TSB provides information when there is a booming noise from rear area while vehicle is moving (depending on vehicle speed/wheel speed) DTC P18F100.
- 11011240This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
- 11010018This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- 11010000This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- 11009983Vehicle Concerns Before Recall Repair Available
- 11009975This TSB provides information the drive system cannot be activated / event memory entry P0BBD00 (static) in diagnostic address 008C.
- 11009970This bulletin provides information when multiple warnings are in the instrument cluster; no communication DTCs U014600, U044700, U166100, U166200.
- 11009967This bulletin provides information when there is an issue with wireless charging/wireless charging not working with Audi Phone Box.
- 11009966This TSB provides informatin when the Smartphone Interface disconnects/deactivates unexpetedly with Apple CarPlay.
- 11009965This bulletin provides information when the calendar function is not available.
- 11009961This bulletin provides information whenn the volume control is not working with MIB3 - U11B900.
- 11009947This bulletin provides information when the seat occupied recognition system in the vehicle does not allow shift from position "P" to psosition "D" or "R".
- 11009946This bulletin provides information when the vehicle does not allow shift from position "P" to position "D" or "R"; Seat occupied recognition system.
- 11009945This bulletin provides information when the seat belt and pre sense warnings appear intermittently while driving; DTC B101C07 stored in the airbag module.
- 11009941This bulletin provides diagnostic information regarding the locking system.
- 11009399This bulletin providse information in order to document when replacing HV modules.
- 11009379This bulletin provides information when there are reflections on windscreen on vehicles with head-up display.
- 11009377This bulletin provides information when the audi virtual cockpit display has semi-circular marks on the edges of the display.
- 11009375This bulletin provides information pertaining to the GFF test plan required for A/C compressore replacements, regardless of the concern.
- 11009367This bulletin provides information when the vehicle keys cannot be adapted to immoblizer.
- 11009362This bulletin provides information when there is a prompt to take over steering; hands off detection.
- 11009361This bulletin provides information regarding steering wheel visual damage.
- 11009356This bulletin provides informaion regarding zirconium inserts in the bake piston for vehicle equipped with ceramic brakes.
- 11009354This bulletin provides information on frequency analysis.
- 11009351This bulletin provides information regarding the general approach to brakes rubbing.
- 11009348This bulleitn provides information when there is an implausible signal in the ABS/ESC speed sensor.
Every Audi Q4 Sportback E-Tron model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.