2021 Audi Q8
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2021 Audi Q8. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2021 Audi Q8. Newest first.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk and remedy
Risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 SQ8, A6 SEDAN, A7, A8, Q7, Q8, RS6 Avant, RS7, RSQ8, S6 SEDAN, S7, S8, A6 Allroad, and SQ7 vehicles. Due to a software error, the instrument panel display may fail.
Risk and remedy
Risk
An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Remedy
Dealers will update the instrument panel module software, free of charge. Owner notification letters were mailed April 24, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90VC.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback…
Risk and remedy
Risk
A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
Risk and remedy
Risk
Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8…
Risk and remedy
Risk
Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy
Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6…
Risk and remedy
Risk
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The…
Risk and remedy
Risk
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Remedy
Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
Owner complaints
30 complaints
What owners report most
Latest complaints
- Fuel/propulsion system · Power train
At approximately 52,000 miles, on August 11,2026 (or earlier), my vehicle developed a coolant leak that was traced to a failed coolant shut off valve. The coolant shut-off valve failure allowed coolant to migrate into the vacuum harness, vacuum reservoir which contaminated the water pump. This…
At approximately 52,000 miles, on August 11,2026 (or earlier), my vehicle developed a coolant leak that was traced to a failed coolant shut off valve. The coolant shut-off valve failure allowed coolant to migrate into the vacuum harness, vacuum reservoir which contaminated the water pump. This resulted in the vacuum system becoming filled with coolant, compromising components that rely on vacuum pressure to function correctly. The combination of these failures — water pump contamination, coolant shut-off valve failure, and a coolant-contaminated vacuum system — points to a defect in the design or manufacturing of these components rather than an isolated or wear-related issue.
- Forward collision avoidance › Adaptive cruise control · Steering
On multiple occasions, the car states there is a steering malfunction and to stop the car immediately. Power steering fails. The last time I left the car to the dealership to have a recall serviced - it did this. I let the Audi (Fred Lavery Birmingham Michigan) know. They did not respond / did nothing. It has happens at least 10x at varying speeds (some high, med and low speed) since the day I left the dealership
- Engine · Power train
I was driving my car would not accelerate on the highway and it almost caused me to get into an accident with my niece in the car. When I took the car to Audi this is what I was told my the service adviser. “Good afternoon. The technician has been looking into the vehicle and has found the cause of…
I was driving my car would not accelerate on the highway and it almost caused me to get into an accident with my niece in the car. When I took the car to Audi this is what I was told my the service adviser. “Good afternoon. The technician has been looking into the vehicle and has found the cause of the issue. He has found the coolant water pump has failed internally causing coolant to leak internally into the vacuum system. This is causing the vacuum to be blocked for the turbo and thus causing the sluggish feeling when accelerating. In order to fix, the water pump and all compromised vacuum system components need to be replaced. It is a rather extensive job unfortunately.” My car only has a little over 45 thousand miles. Audi should be responsible to fix this problem because they sold this car knowing the water was faulty in these models. I recall should have been put out. I was quoted $6,000 to fix this problem.
- Electrical system · Steering · Unknown or other
Belt Starter Generator failure rendered car undrivable -- power steering failed while in motion. Issue is subject to Class Action Settlement in USDistrict Court, Case # 3:23-cv-02291-RK-RLS. But this should have been a recall because of danger of Injury or Death. A recall would provide notice…
Belt Starter Generator failure rendered car undrivable -- power steering failed while in motion. Issue is subject to Class Action Settlement in USDistrict Court, Case # 3:23-cv-02291-RK-RLS. But this should have been a recall because of danger of Injury or Death. A recall would provide notice that the notice of settlement failed to provide. This failure happened to me on March 29, 2026. Dealer is not able to do the repair work in a timely manner.
- Power train
Audi Q8 failed water pump leading to severe loss of power and a major safety issue. I was merging on a very busy highway when I had loss of power with my children in the vehicle. This was alarming as I was not able to accelerate as anticipated and had no warning/notice that this was going to occur…
Audi Q8 failed water pump leading to severe loss of power and a major safety issue. I was merging on a very busy highway when I had loss of power with my children in the vehicle. This was alarming as I was not able to accelerate as anticipated and had no warning/notice that this was going to occur, and others around me did not know what was going on as well. This is a known complaint and issue in these vehicles and a major safety issue. Audi should stand behind their quality and it is dissapointing costly repair that shouldn’t be needed at 50 k (right outside of warranty). This issue can cause a detrimental accident.
- Engine
The engine (internal mechanical failure) malfunctioned. The vehicle developed a persistent ticking/knocking noise from the engine bay, and the authorized Audi dealer diagnosed the issue as requiring a full engine replacement. The vehicle is currently available for inspection upon request. A…
The engine (internal mechanical failure) malfunctioned. The vehicle developed a persistent ticking/knocking noise from the engine bay, and the authorized Audi dealer diagnosed the issue as requiring a full engine replacement. The vehicle is currently available for inspection upon request. A catastrophic engine failure presents a risk of sudden loss of power, stalling, or engine seizure, which could occur while driving at speed or in traffic. This creates a potential risk of loss of vehicle control, inability to accelerate, or being stranded in unsafe conditions, endangering both the driver and other motorists. The problem was confirmed by an authorized Audi dealership, which diagnosed the vehicle and stated that a complete engine replacement is required. The estimated repair cost provided by the dealer is approximately $26,000 (so far in parts only). The vehicle has been inspected and diagnosed by an authorized Audi dealership. At this time, it has not been inspected by police or insurance representatives. Audi corporate has been contacted for review. The primary symptom was a persistent ticking noise from the engine bay, which began around late December 2025 / early January 2026. There were no immediate warning lights or dashboard messages at the onset of the noise. The noise progressively worsened, prompting dealer inspection and diagnosis.
- Fuel system, gasoline
The contact owns a 2021 Audi Q8. The contact stated that while driving at various speeds, the instrument panel failed to operate. The contact stated that while driving 70 MPH, the failure recurred. The contact received notification of NHTSA Campaign Number: 25V201000 (Electrical System), and the…
The contact owns a 2021 Audi Q8. The contact stated that while driving at various speeds, the instrument panel failed to operate. The contact stated that while driving 70 MPH, the failure recurred. The contact received notification of NHTSA Campaign Number: 25V201000 (Electrical System), and the vehicle was taken to the dealer, where the recall repair was performed; however, the failure recurred the same day while driving from the dealer. Additionally, the contact stated that the vehicle stalled while driving at various speeds. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump had failed, but the vehicle was not repaired due to the cost. The contact stated that while driving 50-55 MPH, the messages "Loss of Power", "Reduced RPMs to 3,000", and other unknown messages were displayed, and the vehicle stalled. The vehicle was towed to the residence. The contact related the failure to NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was approximately 60,000.
- Unknown or other
Subject: Spontaneous Sunroof Shattering – 2021 Audi Q8 Summary: On 8/5/2025, while driving my 2021 Audi Q8 under normal conditions, the sunroof suddenly shattered without warning. There was a loud popping sound, followed by glass breaking and falling onto the closed sunroof shade. There were no…
Subject: Spontaneous Sunroof Shattering – 2021 Audi Q8 Summary: On 8/5/2025, while driving my 2021 Audi Q8 under normal conditions, the sunroof suddenly shattered without warning. There was a loud popping sound, followed by glass breaking and falling onto the closed sunroof shade. There were no visible signs of impact from external objects, and weather conditions were normal at the time of the incident. The vehicle was not involved in a collision and was being operated safely. This incident created a serious safety hazard, as the loud popping sound once the sunroof ruptured could have cause me to get into an accident. I am also lucky that the sun roof shade was closed or the pieces could have struck me inside my vehicle. I will be contacting insurance and Audi dealership regarding the damage. However, after researching online, I found similar complaints from other Audi owners, suggesting this may be a recurring issue with panoramic sunroofs across multiple models. I am reporting this to the NHTSA because I believe this could indicate a potential defect in the sunroof glass or its installation. I request an investigation into this matter to ensure the safety of other drivers who may be at risk.
- Electrical system · Service brakes
Purchased my car used from Volkswagen of west islip. After a few months I was doing regular maintenance when I noticed that the brake sensor was missing and the harness was tampered with. The brake wear sensor was removed from the front driver side and a small price of wire/ conductive material was…
Purchased my car used from Volkswagen of west islip. After a few months I was doing regular maintenance when I noticed that the brake sensor was missing and the harness was tampered with. The brake wear sensor was removed from the front driver side and a small price of wire/ conductive material was inserted into the harness to trick the cars system into on seeing the sensor in a safe and working manner. This would prevent the cars system from alerting me when the brakes need to be replaced which could have resulted in resulted in a serious accident due to brake failure. I feel like this was either deliberately done by the dealer before selling the car to save a few dollars or was overlooked during what should have been a basic safety inspection before listing the vehicle for sale. After reaching out to the dealer- they refused to fix the issue.
- Electrical system · Engine · Forward collision avoidance › Adaptive cruise control
On April 2, 2025, while driving on Interstate 25, my 2021 Audi Q8 Premium Plus experienced a catastrophic engine and electrical failure. This included the generator system failing, which resulted in a complete loss of power, disabling all active safety systems (including electronic stability…
On April 2, 2025, while driving on Interstate 25, my 2021 Audi Q8 Premium Plus experienced a catastrophic engine and electrical failure. This included the generator system failing, which resulted in a complete loss of power, disabling all active safety systems (including electronic stability control, braking assist, and lane monitoring), as well as basic driving capabilities such as acceleration and steering responsiveness. The incident occurred without prior warning or diagnostic alerts, and the vehicle became immobile on the highway. The situation posed a serious safety hazard to both myself and surrounding drivers. The vehicle had an unresolved generator recall, which Audi later confirmed and completed after the incident. This event raises significant concerns regarding system reliability and pre-failure alert mechanisms in the Q8 platform.
- Back over prevention › Rearview system braking · Electrical system · Vehicle speed control
I had purchases a 2021 Audi Q8 from Carmax on 10/16/2024. There was a time that I was driving at 35 mph in the left lane which I had my signal on to proceed in the turning lane when the car went into park and the crash indicator was on. I was jerked by the force. I also notice when you turn the…
I had purchases a 2021 Audi Q8 from Carmax on 10/16/2024. There was a time that I was driving at 35 mph in the left lane which I had my signal on to proceed in the turning lane when the car went into park and the crash indicator was on. I was jerked by the force. I also notice when you turn the car on there was a knocking sound. I had taken the vehicle into Westmont Audi on 11/22/2024. They had checked it out and said the noise was normal. I advised them to do a complete inspection on the vehicle while it was under warranty to make sure there was no other issues. They said everything looked great and that there were no codes. They don't know why the car had stopped. They did the 50k inspection as well. After that I start to experience indicator on for Intersection assistant malfunction please contact service, Audi pre sense; currently limited see owner's Manuel, and Rear Cross-Traffic assist: Malfunction, please contact service. At first thought it was normal but then it was persistent. On 2/11/2025 the check engine light had come on. I called the dealer on 2/12/2025 first thing in the morning. They advised me that it will be under warranty. I had dropped the car off to Westmont Audi and we went over the issues the vehicle was having. They informed me that it was under warranty. Once I left, they called and said it will not be covered. According to their investigation its two software that have to be updated. One for the pre sense and other for a misfire. The vehicle drags to pick up speed. This vehicle has been nothing but problems. The vehicle is not safe to drive because it is not 100% working properly the software's along with other issues. Also, I had them do a scan on the vehicle and there were so many codes on which I have attached them. It now will cost over $500.00 in repairs.
- Forward collision avoidance › Automatic emergency braking
The contact owns a 2021 Audi Q8. The contact stated that while driving at an undisclosed speed in the rain, the automatic braking system sensors engaged. There was an abnormal sputtering sound coming from the vehicle. The driver believed that the vehicle had struck an object. The vehicle was taken…
The contact owns a 2021 Audi Q8. The contact stated that while driving at an undisclosed speed in the rain, the automatic braking system sensors engaged. There was an abnormal sputtering sound coming from the vehicle. The driver believed that the vehicle had struck an object. The vehicle was taken back to the local dealer, who was unable to repair the sensor, and the failure recurred. The manufacturer was contacted and filed a claim. The approximate failure mileage was 8,600.
- Electrical system · Exterior lighting
High beam assistant: Malfunction
- Electrical system · Engine · Fuel/propulsion system
I wish to report a critical safety issue with our Audi Q8, which experienced a complete electrical failure while traveling at 65 mph on the freeway on [XXX]. The warning indicators transitioned from yellow to red before the vehicle lost all functionality, including turn signals and emergency…
I wish to report a critical safety issue with our Audi Q8, which experienced a complete electrical failure while traveling at 65 mph on the freeway on [XXX]. The warning indicators transitioned from yellow to red before the vehicle lost all functionality, including turn signals and emergency blinkers, posing a severe risk to my family and other motorists. We managed to coast to the roadside without incident, but the potential for a catastrophic outcome was alarmingly high. Audi has identified the problem as an alternator defect, which is apparently a known issue covered under an extended warranty for Audi Q8 2019-2022 for 7 years unlimited miles. However, the policy to address this defect only upon failure is unacceptable and dangerous. This malfunction could reoccur at any time, significantly endangering everyone on the road. Importantly, we frequently tow an Airstream trailer with our Q8. Had this failure occurred while towing, the consequences could have been disastrous on a large scale, endangering not only our family but also other road users due to the increased risk of a multi-vehicle collision, tipping over of Airstream or the Q8 if hit by vehicle who didn’t The replacement part's minimum of 3-8+ weeks wait time exacerbates our concern, leaving us without a vehicle or ability to use our Airstream which is one reason why we purchased the Audi Q8. I am aware of similar incidents of this failure in SF Bay Area across the past 4-6 months, underscores the need for immediate investigation and action to prevent future occurrences. We frequently travel on challenging routes like [XXX] in California as we own a home in Santa Cruz highlight the urgent need for a reliable vehicle. The thought of such a failure under those circumstances on a routine drive home or while towing, is unthinkable but could have happened to us at anytime. We urge the NHTSA to investigate this matter thoroughly to ensure the safety of all Q8 drivers public. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
- Lane departure › Assist · Lane departure › Warning · Power train
The vehicle recently started to behave uncharacteristically when navigating around the curbs and changing lanes, it feels like you have hit a patch of black ice or an oil slick which I attributed to needing new tires. I purchased new tires according to the vehicle Audi manufacturer specification…
The vehicle recently started to behave uncharacteristically when navigating around the curbs and changing lanes, it feels like you have hit a patch of black ice or an oil slick which I attributed to needing new tires. I purchased new tires according to the vehicle Audi manufacturer specification and had an alignment done on 2/14/2024 as is required for all-wheel drive vehicles. The situation was explained to the Audi South Atlanta Service Desk on 2/14/2024 and was logged as "Customer states that the vehicle stutters/shakes and tires seem to lower when changing lanes & going around light curves. The Customer requested that the lane departure system and other related components be checked to confirm if they are operating as designed." Dealership feedback: "Test drove: vehicle driven 2 miles and operating normally when compared to the same or similar models. No DTC's detected & lane departure system operating properly at the same time. The only noise/feeling felt was coming from the Audit Quattro bind from the all-wheel drive electronic - normal behavior." Despite the Audi Service Dept diagnosis and analysis of the issue reported, the behavior continues and is very unnerving. It seems like the front and rear axles are not in sync with the Audi Quattro Electronic all-wheel drive system. I reported the matter to Audi of America, Inc. Customer Care, Case# 06125039 on 2/21/2024, and would like the National Highway Traffic Safety Administration (NHTSA) to be aware of this situation in the event other owners of the Audit Q8 report the matter or this issue results in death or injuries.
- Lane departure › Blind spot detection
Took Audi Q8 in Jan 29 2024 do to 2 indicates one was a low oil, and a week before a Addaptive Lighting Warning came on my vehicle 2x , the following day to Warning light did NOT appear but the Blind Spot/Lane Assist lights did not operate. They were unable to resolve the issue Fault B200FF - TBS 2067531/2 Cleared fault but still do not work.
- Electrical system
The alternator on my Audi Q8 SUV died AS I WAS DRIVING IT, leaving my vehicle with no power. I was left to coast down the 50-60 MPH highway I was driving on into a turn lane, where the vehicle stopped and could not be restarted. My safety was put at risk because I was on a highway in a car that…
The alternator on my Audi Q8 SUV died AS I WAS DRIVING IT, leaving my vehicle with no power. I was left to coast down the 50-60 MPH highway I was driving on into a turn lane, where the vehicle stopped and could not be restarted. My safety was put at risk because I was on a highway in a car that stopped operating suddenly and catastrophically. If I had not been able to coast into a turn lane, the car would have left me in a high-speed lane. I waited for a tow truck over two hours, the first hour inside the vehicle, the second outside on a small concrete lane divider. The last hour I spent directing live traffic to slow down and pass my vehicle, which was in the left-turn lane, and whose warning flasher lights had ceased working when the battery was depleted. The vehicle was towed to an Audi service department, where the vehicle was inspected, the failure diagnosed, and the failure corrected by replacing the alternator and recharging the battery. The first symptom of any problem was an error message the evening before when hands-free entry was denied (I had to use my key fob to enter the vehicle instead of placing my hand inside the door handle). Also, the dashboard displayed an error message directing me to contact a service department. In the morning, I called my local Audi service department to report the issue and was given an appointment time for the following morning. I had errands to run, so I took the vehicle on the aforementioned highway, when error messages indicating the loss of availability of various electrical and safety systems (e.g., Lane Departure warning, Lane Assist, Park assist, etc.) began to flash suddenly, one after the other, on my dashboard. The battery icon began glowing first yellow, then red, then flashing between yellow and red. There was one more message about the transmission being in trouble and that I should stop the car safely. At that moment, I lost powered forward propulsion and began to coast, as indicated above.
- Electrical system
The alternator was having malfunction in the middle of driving. At first, the system warned and showed" Electric system malfunction" with yellow lights on. As soon as I saw this warning, I drove to the nearest dealership which is about 15 mins drive. Two minutes before my wife and I arrived at the…
The alternator was having malfunction in the middle of driving. At first, the system warned and showed" Electric system malfunction" with yellow lights on. As soon as I saw this warning, I drove to the nearest dealership which is about 15 mins drive. Two minutes before my wife and I arrived at the dealership, the car have many red lights warning turned on one by one. The system asked me to stop safely. And the entire system shut off by itself after we arrived at dealership. Luckily, we were able to drove the car to the service department. I can not image what could have happened it the car broke down on the highway. The engine could be completely shuts down. And there is no even no way to turn on the engine and turn on emergency lights.
- Electrical system · Unknown or other
While driving the 2021 Audi Q8, the warning lights for the Electrical system malfunction & Automatic vehicle starting system: malfunction appeared on the dashboard. My safety and others safety were at risk as this occurred while driving. In reviewing other concerns or complaints this is a reported…
While driving the 2021 Audi Q8, the warning lights for the Electrical system malfunction & Automatic vehicle starting system: malfunction appeared on the dashboard. My safety and others safety were at risk as this occurred while driving. In reviewing other concerns or complaints this is a reported issue to the Audi dealership. Audi Grapevine Service was immediately notified. Service informed me to do not drive the vehicle and to have it towed in immediately. Audi Grapevine Service also informed me they have 17 other vehicles with the same issue. Vehicle is currently at dealership awaiting diagnosis. There is another reported issue, of knocking noise coming from the vehicle. This was reported to the dealership on 9/25/2023, 26 days after purchasing the vehicle. This was also reported to Audi Customer Care, on 10/12/2023, after the dealership provided no follow-up of repair of issue. Verbal communication from dealership states there is no fix at this time awaiting a fix/follow-up from Audi Manufacturer. Per Audi Grapevine Dealership they've experienced this issue with other Audi Q8.
- Electrical system · Engine · Steering
Complete loss of electrical power while driving due to faulty alternator at only 35K miles. This resulted in total loss of steering, suspension failure, and any other electrical systems in the car. Making the car almost impossible to control specially for a new driver. Apparently the issue is…
Complete loss of electrical power while driving due to faulty alternator at only 35K miles. This resulted in total loss of steering, suspension failure, and any other electrical systems in the car. Making the car almost impossible to control specially for a new driver. Apparently the issue is widespread with any Audi car or SUV equipped with a V6 3 liter engine. The repair requires the replacement of the alternator and the 12v (an in some cases 48v) battery. The issue happens suddenly with no prior warning and completely disables the vehicle while driving. To the best of my knowledge Audi replaces the alternator with the same faulty design, which may lead to the issue to appear again at a later time.
- Electrical system
Vehicle reported an electrical failure and to stop vehicle. Vehicle towed to dealership. Service reported Alternator failure and a 6-8 week repair time as part is on back order.
- Electrical system
When driving, my car had several red and yellow warning lights that came one - one for electrical system, the other for Vehicle starting malfunction and another was a battery sign. The vehicle also had delays starting. I was fearful the car would stop while driving (hopefully not on a highway or busy road) or I would be stranded somewhere because the vehicle would not start
- Fuel system, gasoline
The contact owns a 2021 Audi Q8. The contact received notification of NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and the contact was informed that the recall could not be serviced…
The contact owns a 2021 Audi Q8. The contact received notification of NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and the contact was informed that the recall could not be serviced for several months. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
- Electrical system
Oct 15, 2022 lights began flashing. Electrical Malfunction came up. Said to pull over safely as soon as possible. Dealership said it is not safe to drive. Is still at the Audi dealership since they could finally get it in Nov 16, 2022. It has 17,248 miles on it. Am told it needs a new Alternator/Generator and there is no expected timeframe. It is now Jan 20, 2023 and I have been without a car.
- Fuel system, gasoline
The contact owns a 2021 Audi Q8. The contact received notification of the NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable…
The contact owns a 2021 Audi Q8. The contact received notification of the NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011316Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification letters to reflect the addition of 2021 model year. Updated affected vehicle chart & owner notification letters to reflect the addition of the next wave of vehicles.
- 11011314Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification letters to reflect the addition of 2021 model year. Updated affected vehicle chart & owner notification letters to reflect the addition of the next wave of vehicles.
- 11011307This bulletin provides information when high beam assist, or traffic sign detection limited, DTC C12B3FD may be stored in the DAS control module.
- 11011303This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does not activate.
- 11011296This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
- 11011285This TSB Provides information when parking assistance provides false warnings.
- 11011282This bulletin provides information when speaker rattles, vibrations, or audio interference is noted.
- 11011277This bulletin provides information when the parking brake does not work sporadically; DTC B107BF0 or B10FCF0 stored in the driver assist systems.
- 11011276This TSB provides information when DTCs U142100 and U164200 are stored as passive/sporadic in the gateway.
- 11011274This bulletin provides information when the restricted function icon for Audi Pre sense is displayed after engine starts.
- 11011273This bulletin provides information when DTC B187A00 is stored: Park steer assist cancelation (symptom number 98341).
- 11011272This bulletin provides information when the overhead view camera (TopView) calibration fails.
- 11011268This bulletin pertains to complaints/general information regarding SOS Emergency Assist.
- 11011263This bulletin provides information regarding cleaning exterior glass.
- 11011256This bulletin provides information when the DTCs B200FF0 to B200FF5 are stored in the J775 suspension control unit.
- 11011253This bulletin provides infomraion when there are rumbling/knocking noises from the front suspension.
- 11011249This TSB provides info when there is a 48V vehicle electrical system warning, DTC U046900 stored in the ECM.
- 11011240This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
- 11011239This bulletin advises that fuel additives are not permitted.
- 11009990Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification letters to reflect the addition of 2021 model year. Updated parts table in parts section.
- 11009989Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification letters to reflect the addition of 2021 model year.Updated affected vehicle chart & owner notification letters to reflect the addition of 2022 model year.
- 11009985Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification letters to reflect the addition of 2021 model year. Updated parts table in parts section.
- 11009984Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification letters to reflect the addition of 2021 model year.Updated affected vehicle chart & owner notification letters to reflect the addition of 2022 model year.
- 11009983Vehicle Concerns Before Recall Repair Available
- 11009967This bulletin provides information when there is an issue with wireless charging/wireless charging not working with Audi Phone Box.
- 11009965This bulletin provides information when the calendar function is not available.
- 11009959This Pending Service Solution (PSS) requests that technicians enter a record in the PSS Database when there is an Audi connect installation error.
- 11009958This TSB provides information when DTCs U142100 and U164200 are stored as passive/sporadic in the gateway.
- 11009954This bulletin provides infomration related to Driver assist systems: parking aid, maneuver assist, rear cross-traffic assist not working (DTC U111000, U112300).
- 11009952This bulletin provides informatin whem the individual overhead view cameras are inoperative (picture is blurry or fogged up), DTCs B200FFA, B127C04, C12AE02.
- 11009951This TSB provides information when the Virtual cockpit has a pixel error.
- 11009948This bulletin provides information when there is noise from the backrest of the front seat.
- 11009945This bulletin provides information when the seat belt and pre sense warnings appear intermittently while driving; DTC B101C07 stored in the airbag module.
- 11009941This bulletin provides diagnostic information regarding the locking system.
- 11009937This bulletin provides additional information pertaining to continued noises/vibrations in tight bends - Q7 and A8 vehicle models.
- 11009928This bulletin provides informatin when the engine does not run smoothly at idling speeds.
- 11009920This bulletin states that the use of fuel additives is not permitted.
- 11009390This Pending Service Solution (PSS) requests that technicians enter a record in the PSS Database when there is an Audi connect installation error.
- 11009386This bulletin provides service information when the message "Electrical system: fault" appears in the instrument cluster; event memory entry B200094 (00C4) is stored.
- 11009380This bulletin provides information about the Audi pre sense warning, warning jolt and/or brake engagement.
Every Audi Q8 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.