2024 Audi SQ5
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2024 Audi SQ5. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
7 complaints4 injuries
What owners report most
Latest complaints
- Electrical system · Engine · Service brakes
Vehicle suffered a total electrical blackout while driving through intersection at about 25pmh and while exiting highway at approx 40 mph. Engine, dashboard, and all electronics went pitch black, losing power steering and braking assistance. Car required pulling over to the shoulder, shifting to Park, and manually pressing the Start button.
- Power train · Suspension
While making a U-turn on a high-speed arterial roadway (Philips Highway) with a child passenger, the vehicle suffered a sudden, complete failure of the driver-side rear CV axle/driveshaft assembly. A loud pop occurred followed immediately by total loss of vehicle propulsion, leaving the vehicle…
While making a U-turn on a high-speed arterial roadway (Philips Highway) with a child passenger, the vehicle suffered a sudden, complete failure of the driver-side rear CV axle/driveshaft assembly. A loud pop occurred followed immediately by total loss of vehicle propulsion, leaving the vehicle stranded across active lanes of traffic and creating an extreme hazard for severe rear-end impact. There were no advance warning lights, messages, or prior symptoms before the failure occurred. The vehicle was towed directly to an authorized dealership. Under Repair Order #198055, technicians inspected the vehicle, verified the failure, and formally documented "CAUSE: DEFECTIVE LEFT REAR AXLE. (mfg defect)". The dealer replaced the failed rear driveshaft assembly under warranty (80A-501-203-L). The failed component/vehicle was inspected by the manufacturer's authorized dealership service department.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings · Lane departure › Warning
The following problem happened 3 times. I was making a right hand turn with plenty of clearance when the car seized. Engine shut down, lights on dash said MALFUNCTION and many other lights lit. Oncoming traffic approached and nearly smashed into my car. This also happened making a left turn at a traffic light after a stop at a red light. The other incident was in bumper to bumper traffic in a rain storm.
- Unknown or other
I have. two 2024 Audi SQ6 Prestige vehicles. This has now happened on both of these vehicles while driving them. The axle will snap while driving causing the vehicle to stop and no longer move forward or back. This is extremely dangerous because it occurs when driving and can lead to an accident…
I have. two 2024 Audi SQ6 Prestige vehicles. This has now happened on both of these vehicles while driving them. The axle will snap while driving causing the vehicle to stop and no longer move forward or back. This is extremely dangerous because it occurs when driving and can lead to an accident because the car just stops. Luckily in both instances I was not on the highway and was on side roads so there was no accident. After this occurred the second time, I discovered this is being reported by Audi owners of Q5 and SQ5 models however Audi claims there is no issue. This occurred on both of my SQ5s, once in April and Once in September. Both vehicles had low mileage, 15,000 and 22,000 respectively.
- Unknown or other
While driving on a freeway, away from any other cars or flying objects, with a large bang, the sunroof exploded. The shade was closed so thankfully no glass entered the car. After getting to the side of the freeway, it was discovered that 1/2 of the sunroof glass was completely shattered and the rest was spiderwebbed. No other object was found in the shade, only small and large pieces of glass.
- Structure › Body
The rear hatch lid has a mechanism that closes the hatch when foot movement is sensed near the rear bumper. Unfortunately, it sometimes detects foot movement when a person is working on baggage in the luggage area. It then sets off an alarm and attempts to close the hatch on the unsuspecting…
The rear hatch lid has a mechanism that closes the hatch when foot movement is sensed near the rear bumper. Unfortunately, it sometimes detects foot movement when a person is working on baggage in the luggage area. It then sets off an alarm and attempts to close the hatch on the unsuspecting person. The owner’s manual asserts that there is built-in pinch-protection to stop the hatch and avoid injury if an obstruction is detected. It does not work; the hatch closure can’t be stopped with reasonable force. Two injuries have already occurred. The dealer has said that the pinch-protection cannot be improved, nor can the foot-sensor be desensitized.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
What component or system failed or malfunctioned, and is it available for inspection upon request? Audi presense sensor IS going off randomly when there IS no risk for collision. Brakes abruptly, seatbelt tightens, car turns off in the middle of the road. From lease start week 1TO feb 2024 how was…
What component or system failed or malfunctioned, and is it available for inspection upon request? Audi presense sensor IS going off randomly when there IS no risk for collision. Brakes abruptly, seatbelt tightens, car turns off in the middle of the road. From lease start week 1TO feb 2024 how was your safety or the safety of others put at risk? In several circumstances we have come within inches of getting rear ended by people driving behind us at a high rate of speed, as well as getting pushed into oncoming traffic risking being hit head on (while waiting to turn left for instance) has the problem been reproduced or confirmed by a dealer or independent service center? The dealership told us they performed a diagnostic and the computer diagnostic system did not reproduce or confirm an issue. We have had our young child in the car with us when this has happened on multiple occassions and he went into the dealership with us to explain what happens. This IS 100% malfunctioning/ defect/ life safety issue. We don't know why the computer can't pick it up (it doesnt always happen during the same circumstances and can be random) but we cant drive car as we believe we will either be killed driving it and could cause fatal harm to others- car at dealership has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The dealership only to date were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? When the vehicle stops suddenly (with no danger present) a warning light comes on the dashboard, along with an alarm. The seatbelt tightens in a terribly aweful way, the car brakes to a screeching stop and turns off all of this happens on its own and it has happened even when we were at a red traffic light with no cars/ no movement around us. we need help! This part has not been recalled by audi to-date and we know 100% that this IS a serious safety issue
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011309This bulletin provides information when the remote start activates the vehicle anti-theft alarm.
- 11011305This bulletin provides information when the camera for the Driver Assist Systems is coded incorrectly.
- 11011303This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does not activate.
- 11011302This bulletin provides information when various camera-based driver assistance systems are unavailable (DTC B200FF2 (1123875)).
- 11011296This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
- 11011285This TSB Provides information when parking assistance provides false warnings.
- 11011282This bulletin provides information when speaker rattles, vibrations, or audio interference is noted.
- 11011280This Pending Service Solution (PSS) requests that technicians enter a record in the PSS Databse in instances when the SOS Emergency call warning in instrument cluster without relevant DTC in vehicles with ConBox high.
- 11011279This bulletin provides information when the weather widget is not working correctly in vehicles with Android module.
- 11011278This bulletin provides information regarding Audi connect & Infotainment Warranty Submission Instructions for MY23 and Onwards.
- 11011276This TSB provides information when DTCs U142100 and U164200 are stored as passive/sporadic in the gateway.
- 11011275This TSB provides information when the time/date are difficult to set, or cannot be set.
- 11011274This bulletin provides information when the restricted function icon for Audi Pre sense is displayed after engine starts.
- 11011270This bulletin provides informatoin when Audi pre sense restricted message appears in the instrument cluster, no DTCs.
- 11011266This TSB provides information when the airbag warning light is on, DTC B120E1B.
- 11011263This bulletin provides information regarding cleaning exterior glass.
- 11011257This bulletin provides information when creaking noises are heard when body twists during braking or steering maneuvers.
- 11011256This bulletin provides information when the DTCs B200FF0 to B200FF5 are stored in the J775 suspension control unit.
- 11011253This bulletin provides infomraion when there are rumbling/knocking noises from the front suspension.
- 11011240This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
- 11011239This bulletin advises that fuel additives are not permitted.
- 11009983Vehicle Concerns Before Recall Repair Available
- 11009969This Pending Service Solution (PSS) requests that technicians create a record in the PSS database in instances where there are main menu tiles missing with MIB3.
- 11009967This bulletin provides information when there is an issue with wireless charging/wireless charging not working with Audi Phone Box.
- 11009966This TSB provides informatin when the Smartphone Interface disconnects/deactivates unexpetedly with Apple CarPlay.
- 11009965This bulletin provides information when the calendar function is not available.
- 11009958This TSB provides information when DTCs U142100 and U164200 are stored as passive/sporadic in the gateway.
- 11009951This TSB provides information when the Virtual cockpit has a pixel error.
- 11009949This bulletin provides information when the display on the air conditioning operating unit displays a pixel fault, or is blank.
- 11009941This bulletin provides diagnostic information regarding the locking system.
- 11009938This bulletin provides information when there are droning noises/vibrations in tight corners, vehicles with PR number GH4 (quattro with ultra technology).
- 11009936This bulletin provides informatin when there is binding or vibrations in tight turns with quattro Ultra.
- 11009928This bulletin provides informatin when the engine does not run smoothly at idling speeds.
- 11009920This bulletin states that the use of fuel additives is not permitted.
- 11009406This bulletin provides information when "Audi Active Lane Assist/Traffic Jam Assist: malfunction!" is displayued, DTC U112300 is stored in one of two control modules
- 11009380This bulletin provides information about the Audi pre sense warning, warning jolt and/or brake engagement.
- 11009378This bulletin provides inormatin when the guages is faulty in the Audi virtual cockpit.
- 11009377This bulletin provides information when the audi virtual cockpit display has semi-circular marks on the edges of the display.
- 11009375This bulletin provides information pertaining to the GFF test plan required for A/C compressore replacements, regardless of the concern.
- 11009372This bulletin provides informaiton when the exterior black optic trim is discolored.
Every Audi SQ5 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.