2025 Audi SQ5
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2025 Audi SQ5. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2025 Audi SQ5. Newest first.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Sportback, SQ5, and SQ5 Sportback vehicles. The driver and front passenger seat belts may have been manufactured incorrectly, and fail to properly restrain occupants during a crash.
Risk and remedy
Risk
Improperly restrained occupants have an increased risk of injury during a crash.
Remedy
Dealers will replace the driver and front passenger seat belts as necessary, free of charge. Owner notification letters were mailed May 29, 2026. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 69GT.
Owner complaints
8 complaints
What owners report most
Latest complaints
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Warnings · Lane departure › Warning
My 2025 Audi SQ5 has experienced a serious and recurring electronic safety system malfunction since it was brand new. I purchased the vehicle with fewer than 10 miles on the odometer, and the problem began the very next day. More than 50% of the time when I start the vehicle, numerous warning…
My 2025 Audi SQ5 has experienced a serious and recurring electronic safety system malfunction since it was brand new. I purchased the vehicle with fewer than 10 miles on the odometer, and the problem began the very next day. More than 50% of the time when I start the vehicle, numerous warning lights and error messages appear simultaneously on the dashboard, indicating failures across multiple driver assistance and safety systems. When this happens, the vehicle’s camera-based and sensor-based safety features become unavailable, leaving me without critical driver assistance functions while driving. The malfunction is unpredictable. Occasionally, the vehicle starts normally with no warnings, but more often, multiple systems fail together immediately upon startup. These failures can persist throughout the entire drive. This means I frequently operate the vehicle without the safety features it was designed to provide, increasing the risk of an accident because important collision prevention and driver assistance technologies are unavailable. The issue has persisted since the vehicle was delivered and has not been reliably resolved. I am particularly concerned that this defect was present almost immediately after purchasing a brand-new vehicle, suggesting a potential manufacturing or electronic system defect rather than normal wear and tear. I respectfully request that NHTSA investigate this recurring malfunction to determine whether it represents a broader safety defect affecting other Audi vehicles.
- Electrical system · Power train
On at least five occasions since we purchased this vehicle brand new in January 2026, the digital transmission system has failed to switch into park and would not switch into park -- producing an error message. To resolve the issue, it required multiple restarts of the car, and there is no clear…
On at least five occasions since we purchased this vehicle brand new in January 2026, the digital transmission system has failed to switch into park and would not switch into park -- producing an error message. To resolve the issue, it required multiple restarts of the car, and there is no clear step to resolve the issue. It feels like luck. We've taken it to the dealership multiple times, they've done digital updates to the car -- which supposedly fixed the problem -- but it continues to recur. We will take it to the dealership again. This is a major safety issue, because the car is susceptible to rolling and movement if it cannot be placed into park (and it's very frustrating).
- Forward collision avoidance › Adaptive cruise control
Ive experienced multiple unexpected braking events while driving on essentially open road using adaptive cruise control. When this first happened it scared me significantly and caused a car behind me to run up on me. Upon further investigation I found that this braking occurs every time I go by…
Ive experienced multiple unexpected braking events while driving on essentially open road using adaptive cruise control. When this first happened it scared me significantly and caused a car behind me to run up on me. Upon further investigation I found that this braking occurs every time I go by these two specific places on [XXX]. When this occurs, the dash display shows an intersection/crossroads icon as if it thinks Im approaching a 4 way stop. There is no 4 way intersection at the points where it happens. There are side roads entering the highway which are marked by signs. I can override the braking with accelerator pedal but the braking resumes if I release the pedal. If I dont do anything, the car decelerates to about 10-15mph and then reaccelerates back to cruise speed. I reported this to the dealer and they say no issue found and wont do anything unless they can replicate and they wont come the 50 miles to my home area to witness it. My concern is that this behavior could result in a road rage event as the driver behind may interpret the deceleration as a brake check. It could also result in me being rear ended by a driver not expecting a brake application on open road. I can provide a video file of the event if you like. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Exterior lighting · Fuel/propulsion system
While driving in live traffic, the vehicle suffered a catastrophic and total simultaneous mechanical and electrical system failure. Without warning, the vehicle completely lost engine propulsion, braking assistance, and all dashboard displays. Concurrently, the vehicle suffered a complete…
While driving in live traffic, the vehicle suffered a catastrophic and total simultaneous mechanical and electrical system failure. Without warning, the vehicle completely lost engine propulsion, braking assistance, and all dashboard displays. Concurrently, the vehicle suffered a complete blackout of all exterior safety lighting, including the brake lights and the emergency hazard flashers rendering the vehicle completely invisible to surrounding traffic. Prior to this complete shutdown, the vehicle had been brought to an authorized Audi dealership on 3 previous occasions soon after purchase for progressive electronic communication failures and transient dashboard warning lights, which the service department dismissed as false alerts and did software updates to remedy the alert. It is unclear if those really were false alerts or some precursor to this future problem. The total loss of primary propulsion combined with the complete failure of the secondary emergency backup hazard lighting created an immediate, life-threatening traffic hazard to myself, my passengers and those in vehicles and pedestrians around me. The vehicle had to be towed to an authorized Audi dealership for diagnosis.
- Forward collision avoidance › Adaptive cruise control · Power train
1–2 second delay in throttle response from pedal input, followed by sudden uncommanded surge/jerk forward. Occurs when vehicle is on hold mode in a slope or in plain flat conditions at a light or a stop sign. It happens when the car is cold or warm. I consider the vehicle unsafe to drive. The…
1–2 second delay in throttle response from pedal input, followed by sudden uncommanded surge/jerk forward. Occurs when vehicle is on hold mode in a slope or in plain flat conditions at a light or a stop sign. It happens when the car is cold or warm. I consider the vehicle unsafe to drive. The cruise control also has a major problem. When activated the lane departure feature also gets activated automatically but instead of making the car more stable it moves the card left and right all the time without any major interaction from the driver. I have to deactivate the lane departure function all the time in order to feel safe.
- Visibility › Rearview mirrors/devices › Exterior
The contact leases a 2025 Audi SQ5. The contact stated that the driver's side exterior rear-view mirror position was blocking the driver's view while making a left turn. The manufacturer was contact and advised the contact to take the vehicle to the dealer for it to be test-driven. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 800.
- Fuel/propulsion system
I was driving out of a parking lot into the feeder road of a highway with the intent of immediately getting on the highway. When I attempted to accelerate the car would not go any faster. I was traveling perhaps 5-10 miles per hour as cars on the feeder road were approaching at 45-50 miles per…
I was driving out of a parking lot into the feeder road of a highway with the intent of immediately getting on the highway. When I attempted to accelerate the car would not go any faster. I was traveling perhaps 5-10 miles per hour as cars on the feeder road were approaching at 45-50 miles per hour. The lag time before the car would accelerate was about 20 seconds. Luckily, I had not entered the feeder road right as the feeder road traffic was near me, otherwise I would definitely have been hit. This lack of acceleration happened two other times but the lag time was shorter. I took the car to the dealer but they could not find the problem.
- Engine · Steering · Vehicle speed control
We bought the car today at Audi South Atlanta brand new and were driving back home. The car suddenly showed the engine light, showed drive system malfunction please safely stop, and then the car slowed down and stopped on the highway. The steering stiffened up and almost caused a car crash. It was…
We bought the car today at Audi South Atlanta brand new and were driving back home. The car suddenly showed the engine light, showed drive system malfunction please safely stop, and then the car slowed down and stopped on the highway. The steering stiffened up and almost caused a car crash. It was very dangerous. The Audi dealership said that software issues were all resolved before allowing the purchase of the vehicle today, but this dangerous malfunction still happened.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011309This bulletin provides information when the remote start activates the vehicle anti-theft alarm.
- 11011306This TSB Provides information when the HomeLink buttons in the mirror are not working / Garage door opener cannot be programmed.
- 11011305This bulletin provides information when the camera for the Driver Assist Systems is coded incorrectly.
- 11011303This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does not activate.
- 11011302This bulletin provides information when various camera-based driver assistance systems are unavailable (DTC B200FF2 (1123875)).
- 11011296This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
- 11011285This TSB Provides information when parking assistance provides false warnings.
- 11011282This bulletin provides information when speaker rattles, vibrations, or audio interference is noted.
- 11011278This bulletin provides information regarding Audi connect & Infotainment Warranty Submission Instructions for MY23 and Onwards.
- 11011275This TSB provides information when the time/date are difficult to set, or cannot be set.
- 11011274This bulletin provides information when the restricted function icon for Audi Pre sense is displayed after engine starts.
- 11011270This bulletin provides informatoin when Audi pre sense restricted message appears in the instrument cluster, no DTCs.
- 11011263This bulletin provides information regarding cleaning exterior glass.
- 11011262This bulleit nprovides information whe the LED in remote control key does not flash when a button is pressed.
- 11011257This bulletin provides information when creaking noises are heard when body twists during braking or steering maneuvers.
- 11011256This bulletin provides information when the DTCs B200FF0 to B200FF5 are stored in the J775 suspension control unit.
- 11011240This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
- 11011239This bulletin advises that fuel additives are not permitted.
- 11009983Vehicle Concerns Before Recall Repair Available
- 11009969This Pending Service Solution (PSS) requests that technicians create a record in the PSS database in instances where there are main menu tiles missing with MIB3.
- 11009967This bulletin provides information when there is an issue with wireless charging/wireless charging not working with Audi Phone Box.
- 11009966This TSB provides informatin when the Smartphone Interface disconnects/deactivates unexpetedly with Apple CarPlay.
- 11009965This bulletin provides information when the calendar function is not available.
- 11009951This TSB provides information when the Virtual cockpit has a pixel error.
- 11009941This bulletin provides diagnostic information regarding the locking system.
- 11009938This bulletin provides information when there are droning noises/vibrations in tight corners, vehicles with PR number GH4 (quattro with ultra technology).
- 11009936This bulletin provides informatin when there is binding or vibrations in tight turns with quattro Ultra.
- 11009920This bulletin states that the use of fuel additives is not permitted.
- 11009380This bulletin provides information about the Audi pre sense warning, warning jolt and/or brake engagement.
- 11009378This bulletin provides inormatin when the guages is faulty in the Audi virtual cockpit.
- 11009377This bulletin provides information when the audi virtual cockpit display has semi-circular marks on the edges of the display.
- 11009375This bulletin provides information pertaining to the GFF test plan required for A/C compressore replacements, regardless of the concern.
- 11009366This bulletin provides information when the vehicle does not start using the key reader, and/or the key is not recognized during immobilizer servicing.
- 11009362This bulletin provides information when there is a prompt to take over steering; hands off detection.
- 11009361This bulletin provides information regarding steering wheel visual damage.
- 11009356This bulletin provides informaion regarding zirconium inserts in the bake piston for vehicle equipped with ceramic brakes.
- 11009354This bulletin provides information on frequency analysis.
- 11009351This bulletin provides information regarding the general approach to brakes rubbing.
- 11009348This bulleitn provides information when there is an implausible signal in the ABS/ESC speed sensor.
- 11009347This bulletin provides information when there are vibrations and rotational steering wheel vibrations.
Every Audi SQ5 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.