2021 Bentley Bentayga
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2021 Bentley Bentayga. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2021 Bentley Bentayga. Newest first.
Bentley Motors, Inc. (Bentley) is recalling certain 2017-2023 Bentayga vehicles. The fuel supply module wiring can overheat and melt the flange, resulting in a fuel leak.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will replace the flange and fuel supply module wiring, free of charge. Owner notification letters were mailed October 20, 2023. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE23/19.
Bentley Motors, Inc. (Bentley) is recalling certain 2021-2022 Bentayga vehicles. Due to a software error, the rearview camera image may be blank when the car is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk and remedy
Risk
A rearview camera screen that displays a blank image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed November 17, 2022. Owners may contact Bentley customer service at 1-800-877-6923. Bentley's number for this recall is RE22/29 (RC54).
Bentley Motors, Inc. (Bentley) is recalling certain 2021-2022 Bentayga vehicles. The second row seats may be installed incorrectly, without being locked on all seat rails.
Risk and remedy
Risk
An unlocked seat rail could move in the event of a crash, increasing the risk of injury to occupants.
Remedy
Dealers will check and reset the 2nd row seat rail positions to ensure proper engagement of the seat rails, free of charge. Owner notification letters were mailed on May 16, 2022. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RC22/10 (RC36).
Bentley Motors, Inc. (Bentley) is recalling certain 2021-2022 Bentayga, Continental GT, Flying Spur, and Continental GT Convertible vehicles. The owner's manual incorrectly states that the air bag system will not deploy when the "Passenger Airbag On" symbol is illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor…
Risk and remedy
Risk
The incorrect information may change how occupants position themselves in relation to the air bags, increasing the risk of injury in the event of a crash.
Remedy
Bentley will mail new labels to owners. Owners may apply the label themselves or have a dealer apply the label, free of charge. Owner notification letters were mailed February 10, 2022. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE21/43 (RC26).
Bentley Motors, Inc. (Bentley) is recalling certain 2021 Bentayga vehicles. Incorrect software for the chassis control module may cause the Electronic Stability Control (ESC) system to malfunction.
Risk and remedy
Risk
A malfunctioning ESC system can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Dealers will update the chassis control module with the correct software, free of charge. Owner notification letters were mailed on October 5, 2021. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE21/29.
Bentley Motors, Inc. (Bentley) is recalling certain 2021 Bentayga vehicles. The front passenger seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicles Safety Standard number 208, "Occupant Crash…
Risk and remedy
Risk
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect the front passenger seat belt assemblies, and if necessary, replace the seat belts free of charge. Owner notification letters were mailed on September 30, 2021. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE21/31 (RC13).
Bentley Motors, Inc. (Bentley) is recalling certain 2021 Bentayga vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Risk and remedy
Risk
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Remedy
Bentley will notify owners, and dealers will replace the lock nuts, free of charge. Owner letters were mailed on June 16, 2021. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE21/17 (RB98).
Owner complaints
1 complaints
What owners report most
Latest complaints
- Electrical system · Exterior lighting
climate control intermittently operable. only works half the time. can't regulate the fan control as the touch screen control systems fails to work
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011515High pitched whistle from the engine - Warning light within the DIP - Engine not running smoothly - Numerous DTC's. Customer statement/Workshop findings Emission control warning light evident within the DIP Engine not running/idling smoothly High pitched whistle from the right and left hand side of the engine TIP: Refer to video within the Bentley Hub referencing TPI 2075922/- A selection of DTCs are evident (as per TPI Event memory entries)
- 11009729Front door clash condition with the rear door brightware or clash between the front and rear door brightware. Customer statement / workshop findings: The front door inner panel hem is clashing with the rear door lower brightware during the closing operation of the front door or, The rear door lower brightware is clashing with the front door brightware
- 11009724Rear lid or boot - Water ingress diagnosis. Customer statement: Water ingress within the rear lid Water dripping from the rear lid Water ingress is evident within the boot Water in some isolated cases may be heard moving/sloshing from the inside of the rear lid
- 11009723Noises from Panoramic sun roof.
- 11009717Front windscreen - Water ingress - Left or right hand side Or water ingress from the top of the front windscreen. Customer statement / workshop findings: Water ingress into the cabin (Front windscreen)
- 11009715Keyless entry system (KESSY) function was found to be disabled when the vehicle was parked for a short duration of time. Customer statement / workshop findings: Keyless entry system (KESSY) function is disabled when the vehicle is parked for a short duration of time Technical background: The reported symptom is due to the Battery management shut off stages being too early due to the battery size being incorrectly entered on replacement
- 11009616Loading system message in the Infotainment screen (screen stuck). Customer statement / workshop findings: The Infotainment system is stuck on the loading screen Loading system, please wait message is visible on the Infotainment screen
- 11009614Engine overheating - Warning in the DIP (V8 Kovomo) Customer statement / workshop findings: One or a combination of the following symptoms are evident Engine overheat warning in the DIP (Engine overheating) Unusual cooling fan operation at high temperatures P19F700: Low engine coolant temperature indicator lamp coolant too warm Signs of coolant in the vacuum hoses for switch valve N649
- 11009579Measured values - Cycle recording instructions. Technical background The instructions within the Measure section of this TPI have been generated to guide operatives through the process for recording Measured values in cycles by using self diagnosis, the Instructions also detail how to locate corresponding files which are required for analysis.
- 11009568EPB Warning light in DIP - Front door/s power latch system intermittent - DTC U112300 within Address 03 and Address 46. Customer statement / workshop findings: One or a combination of the following is evident within the DIP Electronic parking brake warning And/or Drivers door power latch intermittent operation warning
- 11008718Engine light in the DIP - Various oxygen sensor / Fuel ratio DTCs logged within the Engine Control Module(s). Customer statement / workshop findings: Engine light in the DIP - Various oxygen sensor / Fuel ratio DTCs logged within the Engine Control Module(s).
- 11008716Engine light in the DIP - Various Camshaft adjuster DTCs logged within the Engine Control Module(s). Customer statement / workshop findings: Engine light in the DIP - Various Camshaft adjuster DTCs logged within the Engine Control Module(s).
- 11008405Engine cooling system over cooling - One or a combination of DTC's may be evident P218100 - P1BB400. Customer statement / workshop findings: DTC P218100 - Cooling System Performance and / or DTC P1BB400 Cylinder head temperature too low is stored in the Engine Control Module (ECM). Emission Control Lamp illuminated on the Driver Instrument Panel.
- 11008402Rattle / vibration noise from the dashboard (Drivers side) - Head Up Display (HUD) trim panel. Customer statement / workshop findings: Rattle / vibration noise from the dashboard (Drivers side) - Head Up Display (HUD) trim panel.
- 11008400Engine coolant overheat warning in the DIP - One or a combination of DTC's may be evident P017B00 - P017C00 - P017E00. Customer statement: Engine coolant overheat warning within the DIP
- 11008369Issues with mobile phone wireless charging - Wireless charging does not work. The customer complains that the mobile device sometimes cannot be charged wirelessly.
- 11008359Emergency call module and communication unit (0075) - Software update - Dongle removal (SC24/13)
- 11008227Lower and/or upper front suspension lever bushes - Warranty replacement guidelines.
- 11008224Driver / Passenger door(s) creak on close - All models (front and / or rear).
- 11007604EPB Warning light in DIP - Front door/s power latch system intermittent - DTC U112300 within Address 03 and Address 46. Technical background: The micro switch signal of the door lock is not recognised or is recognised briefly, a counter press of the door by the operative is required to clearly recognise the signal Insufficient back pressure of door (door closing loads / seal load) results in the pawl microswitch signal becoming too short. This short signal is then calculated as an error state by address 0003 -Brake electronics.
- 11007603Issues with wireless charging/wireless charging does not work. Customer statement / workshop findings: The customer complains that the mobile device sometimes cannot be charged wirelessly. One of the following three situations is described: The phone gets very hot while charging and charging is cancelled. The phone is not charged and the following message is shown on the MMI: The device cannot be charged as there is another object in the charging cradle. The phone does not start charging after it has been placed in the charging cradle. The phone or individual processes are switched off to protect the phone as a result of heat generation. The mobile device supports wireless charging or the customer uses a charging cover that enables wireless charging
- 11007588Creaking/squeak noise from the front suspension (upper inner lever bushes).
- 11007587Engine Cooling System over cooling - DTC P218100 - V8 Kovomo. Technical background It is possible for the engine coolant Thermostat to corrode over time, this corrosion is due to an adverse reaction of the Thermostat material with the engine coolant. The corrosion and subsequent build-up of debris prevents the correct operation of the thermostat when closing, resulting in over cooling. The ECM triggers a DTC when the target engine temperature is outside of the specified parameter.
- 11006105Bentayga rear brake noise/squeal - Repair method depending on the brake noise frequency (Iron brakes only). Scenario 1 Vibration of 1.2 to 1.4 KHz is produced from the rear brakes whilst braking at low speed Whilst braking at low speed, a vibration of 1.2 to 1.4 KHz or 5 KHz can be produced from friction between the rear brake pad and disc resulting in rear brake noise/squeal Scenario 2 Vibration of 3.4 KHz is produced from the rear brakes While braking at low speed a vibration of 3.4 KHz can be produced during brake application at low speed resulting in rear brake noise/squeal Scenario 3 Vibration of 5 KHz is produced from the rear brakes whilst braking at low speed Whilst braking at low speed, a vibration of 5 KHz can be produced from friction between the rear brake pad and disc resulting in rear brake noise/squeal.
- 11003660DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2) - Dynamic ride system warning visible. Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP) Workshop findings: DTC P0B2500 - Hybrid/EV Battery "A" Voltage low is stored within address 21- Battery Energy Control Module 2 Technical background: Possible internal fault with the super capacitor
- 11003601DTC B2000F2: Faulty control module (Symptom code 4102) and/or night vision warning light evident within the (DIP). Customer statement: Night vision warning lamp (Figure 1) is evident with the Drivers Information Panel (DIP). Workshop findings: DTC - B2000F2: Faulty control module (Symptom code 4102) evident within address 0084 - Night vision control module.
- 11003191DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2) - Dynamic ride system warning visible. Customer statement / workshop findings Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP) Workshop findings: DTC P0B2500 - Hybrid/EV Battery "A" Voltage low is stored within address 21- Battery Energy Control Module 2 Technical background: Possible internal fault with the super capacitor
- 11002885Emergency call module and communication unit (0075) - Software update - Dongle removal (SC24/13). Technical background: ODIS will automatically default to DoIP when the Bentley ODIS-S Brand version is 2.32.3 (Or later) In the event the software update is conducted WITHOUT the use of DoIP (Diagnostics over Internet Protocol) failure may occur which can result in the replacement of the Emergency call module and communication unit - Diagnostic address 0075. Remedy: The software update within the Work section is required to apply the latest software to the Emergency call module and communication unit - Diagnostic address 0075
- 11000743Coolant pump leaking (part number 07P 121 008C) - Low coolant warning - Engine overheating - DTC's evident. Customer statement / workshop findings: One or a combination of the following is evident: Coolant leaking from the mechanical coolant pump Coolant witness marks on the mechanical coolant pump although coolant is not leaking/dripping from the pump Low coolant level warning displayed within the DIP Or Engine overheating issues and/or DTC P218100: Cooling System Performance with symptom code 8113 or air in the coolant DTCs (various) is evident, in this scenario the operative should also refer to TPI 2051893
- 11000734Coolant pump leaking (part number 07P 121 008B) - Low coolant warning - Engine overheating - DTC's evident. Customer statement / workshop findings: One or a combination of the following is evident: Coolant leaking from the mechanical coolant pump Coolant witness marks on the mechanical coolant pump although coolant is not leaking/dripping from the pump Low coolant level warning displayed within the DIP Or Engine overheating issues and/or DTC P218100: Cooling System Performance with symptom code 8113 or air in the coolant DTCs (various) is evident in this scenario the operative should refer to TPI 2051893/-
- 11000693Unintended sounding of the Alarm siren - Following activation of the ignition or whilst the vehicle is left standing. Workshop findings The following DTCs could also be evident within diagnostic address 0046 and/or 00BB and/or 00BC B131DF5: alarm system siren supply voltage lower limit value less than B131D29: sirens / alarm horn for anti-theft warning system Range/Performance B131D29: anti-theft alarm system siren / alarm horn signal, not valid
- 10254002Warning evident within the DIP for the steering system - DTC U103100 evident within diagnostic address 0044 Customer statement / workshop findings: Customer statement: Warning within the DIP for the steering system Workshop findings: DTC U103100 with symptom code 3146753 - FlexRay data bus No synchronization evident within diagnostic address 0044
- 10252823Bentayga V8 Kovomo - DTC P227900 evident within the engine control unit 0001. Customer statement / workshop findings - Engine warning lamp illuminated within the Driver Instrument Panel (DIP) - DTC P227900 is evident within Engine control unit 0001 in conjunction with DTC P030000 - Whistle noise may also be evident from the engine.
- 10252818HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Customer statement / workshop findings: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin Note: For this scenario please see the pre requisites below - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident.
- 10252625DTC B101C29 and/or DTC B101D29 evident within the airbag control unit (J234). Customer statement / workshop findings: One or a combination of the following DTCs are evident within the airbag control unit (J234) B101C29: Driver seat belt switch implausible signal And/or B101D29: Front passenger side safety belt switch implausible signal Technical background: In the event the issue is as described the operative should refer to the Measure section of this TPI.
- 10252458TPMS - Warning within the Drivers Information Panel (DIP) - Tyre pressure sensor - Low battery. Customer statement: Tyre pressure sensor: low battery warning is evident with the Drivers Information Panel (DIP). Workshop findings: One or a combination of the following DTCs may also be evident: - C105016 Left Front Tyre Pressure Monitoring Sensor Voltage too low - C105116 - Right Front Tyre Pressure Monitoring Sensor Voltage too low - C105216 - Left Rear Tyre Pressure Monitoring Sensor Voltage too low - C105316 - Right Rear Tyre Pressure Monitoring Sensor Voltage too low.
- 1025244612 Volt - Battery condition checks. Customer statement / workshop findings: 12 volt battery flat or unserviceable Technical background: For all 12 volt battery issues relating to warranty or a parts warranty claim refer to the instructions within the Measure section.
- 10252291Unintended sounding of the Alarm siren - Following activation of the ignition or whilst the vehicle is left standing. Customer statement: Unintended sounding of the alarm siren following activation of the ignition Or Unintended sounding of the alarm siren whilst the vehicle is left standing. Workshop findings: - B131DF5: alarm system siren supply voltage lower limit value less than - B131D29: sirens / alarm horn for anti-theft warning system Range/Performance - B131D29: anti-theft alarm system siren / alarm horn signal, not valid
- 10252116Loading system message in the Infotainment screen (screen stuck). Customer statement / workshop findings: The Infotainment system is stuck on the loading screen. - Loading system, please wait message is visible on the Infotainment screen.
- 10252115DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2) - Dynamic ride system warning visible. Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP). Workshop findings: DTC P0B2500 - Hybrid/EV Battery "A" Voltage low is stored within address 21- Battery Energy Control Module 2.
Every Bentley Bentayga model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.