2004 Bigdog Mastiff
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Bigdog › Mastiff › 2004
These records cover every 2004 Bigdog Mastiff. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2004 Bigdog Mastiff. Newest first.
Big dog IS recalling certain 2004 chopper, bulldog, ridgeback, mastiff, boxer, and pitbull motorcycles. there IS a possible loose connection between the harness connector and the electronic harness controller.
Risk and remedy
Risk
This condition may cause the motorcycle to experience intermittent loss of electrical power to various components, which can lead to, among other things, a loss of headlamp function or a vehicle stall, increasing the risk of a crash.
Remedy
Big dog will notify owners and dealers will repair the motorcycles free of charge. the safety recall began on may 24, 2010. owners may contact big dog at 1-316-219-9121.
On certain motorcycles, the kickstand spring may stretch and detach from the mounting bracket or the kickstand.
Risk and remedy
Risk
This will allow the kickstand to deploy into the extended position and cause a crash.
Remedy
Dealers will install a new kickstand spring free of charge. the recall began on february 17, 2006. owners may contact big dog at 316-267-9121.
On certain motorcycles, the kickstand spring attaching stud may break off allowing the kickstand to deploy into the extended position.
Risk and remedy
Risk
If the kickstand deploys, it could cause a crash without prior warning.
Remedy
Dealers will inspect and install a new kickstand unit. the recall began on december 20, 2004. owners should contact big dog at 316-267-9121.
On certain motorcycles, a screw may become loose in the handlebar control due to the lack of a lock washer and loctite.
Risk and remedy
Risk
This could cause the throttle or front brake control to bind, which could result in a crash.
Remedy
Dealers will install a lock washer and loctite. Owner notification began on april 12, 2004. owners should contact big dog at 1-316-219-7006.
On certain motorcycles, the piston in the rear master cylinder may have been improperly sized, which could cause the rear brakes to drag or lockup.
Risk and remedy
Risk
This could result in a crash.
Remedy
Dealers will remove the piston from the rear master cylinder and replace it with a new piston. Owner notification began on april 12, 2004. owners should contact big dog at 1-316-267-9121.
Owner complaints
6 complaints
What owners report most
Latest complaints
- Electrical system · Exterior lighting
I bought this bike for my husband at black hills harley davidson,rapid city sd jan 2015. We had to right away get new battery,new ignition switches,we went to go out for a ride last week finally and once again headlight failure, I have found a recall on this issue, harley davidson will not repair…
I bought this bike for my husband at black hills harley davidson,rapid city sd jan 2015. We had to right away get new battery,new ignition switches,we went to go out for a ride last week finally and once again headlight failure, I have found a recall on this issue, harley davidson will not repair, big dog went out of business I was told they are still responsible for this recall for seven years? I do not know where to go or do I need legal representation? My vin number [xxx] nhtsa campaign number:10v180000 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Electrical system · Exterior lighting
The electrical system had intermittent problems since the bike was new. Headlight would flicker on & off, rear tail lights flashed on & off. Nothing was found when bike was taken to local dealer for routine maintenance. Ehc module completely failed now and bike will not run. Told the replacement…
The electrical system had intermittent problems since the bike was new. Headlight would flicker on & off, rear tail lights flashed on & off. Nothing was found when bike was taken to local dealer for routine maintenance. Ehc module completely failed now and bike will not run. Told the replacement part IS not yet available and when it IS, it will cost well over $1000.00 to repair and big dog refuses to cover it and said "sorry, bike IS out of warranty". I have never been contacted about a recall. *tr
- Electrical system
TL* the contact owns a 2004 big dog mastiff. the vehicle was included in the recall associated with nhtsa campaign ID number: 10v180000, (electrical system). the manufacturer advised the contact to take the vehicle to an authorized dealer for repairs. the vehicle was taken to various authorized…
TL* the contact owns a 2004 big dog mastiff. the vehicle was included in the recall associated with nhtsa campaign ID number: 10v180000, (electrical system). the manufacturer advised the contact to take the vehicle to an authorized dealer for repairs. the vehicle was taken to various authorized dealers where the contact was advised that the necessary parts to perform the remedy were unavailable due to the financial status of the manufacturer. the vehicle was not repaired. the failure mileage was 5,000 and the current mileage was 5,300.
- Electrical system
2004 and other years. The ech unit. Many of these have went bad. The big dog company IS not taking responsibility for this. I was hoping to get an investigation started.
- Electrical system
Tl*the contact owns a 2004 big dog mastiff. while driving 45 mph, the headlights went out. the contact pulled into a gas station and inspected the fuses and circuit breakers. after sitting, the headlights illuminated. he stated that the headlights operated intermittently. occasionally, the…
Tl*the contact owns a 2004 big dog mastiff. while driving 45 mph, the headlights went out. the contact pulled into a gas station and inspected the fuses and circuit breakers. after sitting, the headlights illuminated. he stated that the headlights operated intermittently. occasionally, the high beams would illuminate. the contact has not yet taken the vehicle to the dealer. the manufacturer stated that they had an issue with a lot of the vehicles and the control boxes were on back order. the current mileage was 10,200 and failure mileage was 8,000. updated 04-09-08 *bf
- Power train
Squealing noise coming from primary gets louder as it reaches normal operating temperature. Dealer says they don't know what IS wrong. After manufacturer had the bike for 3 weeks, they said "we gave it our best shot with our best tech, have your attorney call us". One of numerous problems not fixed. *nm
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Motorcycle Stalling
This RQ was opened based on seemingly related owner complaints involving motorcycles outside the scope of 06V-301.During the course of subsequent discussions with the company, we learned that the earlier model year Big Dogs had a problem with the electronic harness control module connector that they'd previously…
This RQ was opened based on seemingly related owner complaints involving motorcycles outside the scope of 06V-301.During the course of subsequent discussions with the company, we learned that the earlier model year Big Dogs had a problem with the electronic harness control module connector that they'd previously addressed with a TSB.Since the TSB addressed a safety-related issue (stalling), Big Dog agreed to recall the motorcycles subject to the TSB (10V-180).With that decision, ODI agreed to waive requiring a response to its information request and is now closing this RQ.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10026832Bigdog motorcycle: fuel tank vent may become flooded with fuel, causing the motorcycle to run poorly due to a fuel mixture that IS too rich.
- 10020152Horn harness wires may break.
- 10020065Headlamp connector may melt, making bulb replacement difficult.
- 10020045Ehc contact improvement procedure (revised). Current seal does not allow connector pins to seat properly and moisture may be present in connector.
- 10019984Tachometer board replacement - inaccurate tachometer readings or fluctuation in readings due to moisture.
- 10019909Dielectric grease addition to connectors.
- 10010470Ehc replacement. Incorrect electrical component installation resulting in a damaged ehc.
- 10010405Belt and chassis issues. Drive belt noise,drive belt ratcheting, swing arm to frame contact. Bigdog service bulletin w/t attachments a-h. Various models including 2003 big dog pitbull, ridgeback and daytec chopper.
- 10009565Kickstand spring stud fracture. All bigdog 2004 models.
Every Bigdog Mastiff model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.