2007 BMW 750I
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2007 BMW 750I. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2007 BMW 750I. Newest first.
BMW of North America, LLC (BMW) is recalling certain 2005-2008 745i, 745Li, 750i, 750Li, 760i, 760Li, and B7 Alpina vehicles equipped with both the Comfort Access and Soft Close Automatic options. In these vehicles, the doors may appear to be closed and latched, but, in fact, may inadvertently open.
Risk and remedy
Risk
The door may unexpectedly open due to road or driving conditions or occupant contact with the door. The sudden opening may result in occupant ejection or increase the risk of injury in the event of a crash.
Remedy
BMW will notify owners, and dealers will update the door latch system, free of charge. The recall began February 8, 2018. Owners may contact BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
BMW of North America LLC (BMW) is recalling certain model year 2006 325i, 325xi, 330i, 330xi sedans and 325xi sports wagons, model year 2007 328i, 328xi, 335i, 335xi sedans and 328i and 328xi sports wagons, model year 2006-2007 525i, 525xi, 530i, 530xi, 550i sedans and 530xi sports wagons, model year 2006 760i sedans, model year 2006-2007 750i, 750Li, and…
Risk and remedy
Risk
Should the system fail, in the event of a crash, the front passenger air bag would be deactivated, increasing the risk of personal injury.
Remedy
BMW will notify owners with an interim notification letter in January 2014 since parts are not currently available. When parts are available, BMW sent a second letter in August and dealers will repair the occupant detection mat to eliminate the possibility that it may crack, free of charge. Additionally, owners of model year 2006-2007 3 Series with standard seats, 5 Series with comfort seats, and Z4 models, will receive an extended warranty on their front passenger seat occupant detection mat. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
BMW is recalling certain model year 2005-2008 7-Series vehicles, equipped with the Comfort Access option, and manufactured August 23, 2004, through July 24, 2008. The affected vehicles have an electronic key and an electronic connection between the gear shifter and the transmission (shift-by-wire) that automatically shifts the transmission to Park when the…
Risk and remedy
Risk
If the driver exits the vehicle with the transmission in Neutral and the parking brake is not applied, the vehicle may rollaway. Unattended rollaway incidents often result in a crash or cause injury to pedestrians attempting to stop or enter the vehicle or to other bystanders in the path of the vehicle.
Remedy
BMW will notify owners beginning in November 2012. The remedy became available in March 2013. Owners may call BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
BMW is recalling certain model year 2005-2007 7-Series vehicles, equipped with both Comfort Access and Soft Close Automatic options, and manufactured August 23, 2004, through September 3, 2007. Due to a software problem, the doors may appear to be closed and latched, but, in fact, may inadvertently open.
Risk and remedy
Risk
The door may unexpectedly open due to road or driving conditions or occupant contact with the door. The sudden opening may result in occupant ejection or increase the risk of injury in the event of a crash.
Remedy
BMW will notify owners and dealers will update software. The recall began on December 12, 2012. Owners may contact BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Owner complaints
34 complaints4 involved a crash1 involved a fire3 injuries
What owners report most
Latest complaints
- Latches/locks/linkages › Doors › Latch
The contact owns a 2007 BMW 750I. The contact stated that the front driver’s side door failed to close correctly. The contact stated that no warning light was illuminated. The vehicle was taken to the dealer who stated that the battery was causing the failure. The battery had been replaced at least…
The contact owns a 2007 BMW 750I. The contact stated that the front driver’s side door failed to close correctly. The contact stated that no warning light was illuminated. The vehicle was taken to the dealer who stated that the battery was causing the failure. The battery had been replaced at least three times. The contact stated that she took the vehicle back several times and the failure was finally diagnosed as a malfunctioning door latch. The contact stated that the door handle and latch needed to be replaced. The vehicle was not repaired. The contact inquired about a recall for the door and was informed that the vehicle was not included in NHTSA Campaign Number: 17V328000 (Latches/Locks/Linkages). The manufacturer was notified of the failure and referred the contact back to the dealer for assistance. The approximate failure mileage was 30,000.
- Latches/locks/linkages
The contact owns a 2007 BMW 750I. The contact stated that while driving, the door failed to close securely. The contact stated that the door was latched but failed to remain closed. The vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. The vehicle was…
The contact owns a 2007 BMW 750I. The contact stated that while driving, the door failed to close securely. The contact stated that the door was latched but failed to remain closed. The vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. The vehicle was repaired; however, the failure recurred. No warning light was illuminated. The vehicle was not re-repaired. The contact referenced NHTSA Campaign Number: 17V328000 (Latches/Locks/Linkages). The manufacture was notified of the failure and the contact was informed that the vehicle was not under warranty, and the VIN was not included in a recall for the failure. The failure mileage was approximately 56,000.
- Engine
The contact owns a 2007 BMW 750i. The contact stated that on several occasions while driving or idling, he heard a rattling noise coming from the engine. The contact then stated that on another occasion while driving, he heard a rattling noise in the engine while making a left turn then the vehicle…
The contact owns a 2007 BMW 750i. The contact stated that on several occasions while driving or idling, he heard a rattling noise coming from the engine. The contact then stated that on another occasion while driving, he heard a rattling noise in the engine while making a left turn then the vehicle stalled. No warning lights illuminated. The vehicle was not diagnosed. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 135,000
- Structure › Body · Unknown or other
My soft closing door is not closing correctly. The door is being left open. Which you could eject from car.
- Electrical system · Engine
Vehicle was parked with engine off and spontaneously combusted. ***I have video footage of the entire ordeal. ***** the car had been parked for roughly 4 hours prior to fire starting underneath the hood fo no apparent reason. Reached out to BMW and was told due to the severity of the damage their…
Vehicle was parked with engine off and spontaneously combusted. ***I have video footage of the entire ordeal. ***** the car had been parked for roughly 4 hours prior to fire starting underneath the hood fo no apparent reason. Reached out to BMW and was told due to the severity of the damage their investigators could not determine the cause or origin of the fir at the time of the inspection. The national engineering group observed thermal damage isolated to the engine compartment with greater consumption towards the front. This occurred due to no fault of my own and BMW IS denying responsibility and help.
- Structure › Body
TL* the contact owns a 2007 BMW 750I. The contact stated that while operating the vehicle, the front driver side door would not close or remain secured and on several occasions the door had erroneously opened while the vehicle was in motion. The vehicle was taken to the local dealer BMW…
TL* the contact owns a 2007 BMW 750I. The contact stated that while operating the vehicle, the front driver side door would not close or remain secured and on several occasions the door had erroneously opened while the vehicle was in motion. The vehicle was taken to the local dealer BMW northwest(4011 20TH STS. E. Fife, wa) who diagnosed that the front door latch assembly was faulty and needed to be replaced. The latch assembly was replaced and the failure was remedied. The manufacturer was also notified of the failure. The failure mileage was 70,000.
- Air bags · Air bags › Sensor › Occupant classification · Seat belts · Seats
A seat occupancy detector fault prevents the entire airbag system from working. This fault signal appears when the car IS started and continues until it IS off. The airbag fault signal was checked and confirmed to be a failure of the passenger seat detector. This IS a common BMW problem. It caused…
A seat occupancy detector fault prevents the entire airbag system from working. This fault signal appears when the car IS started and continues until it IS off. The airbag fault signal was checked and confirmed to be a failure of the passenger seat detector. This IS a common BMW problem. It caused nhtsa recall 13v564000 (11/12/13) and IS now the subject of an extensive BMW warranty extension for many models in lieu of a recall, but not for the 2007 7 series. BMW service bulletin si B01 01 18 (may 2018) identifies 12 model types given a lifetime warranty extension for specified years: E53 (X5) for 2001-2006; E60 (5 series) 2004-2008; E61 (5 series wagon) 2006-2007; E63 (6 series) 2004-2008); E64 (6 series convertible) 2004-2008; e65-e66 (7 series) 2002-2006; E83 (X3) 2004-2010; E85 (Z4) 2003-2007; E86 (Z4 coupe) 2006-2008; E90 (3 series sedan) 2006-2007; and E91 (3 series touring) 2006-2007. For no apparent reason, the 2007 7 series IS excluded from this warranty extension. A specialty BMW repair shop that uses BMW trained personnel confirmed that there was no material difference in the seat detection system between models included in the BMW warranty extension and those excluded from it, like the 2007 7 series. The bmws have a design shortcoming that requires that a repair of a failed passenger seat occupancy detector IS extremely expensive, requiring extensive work to rework the entire passenger seat. That expense in the range of $2,000, IS a great disincentive to repairing older models with diminished value. That creates additional danger of no air bag protection in these cars. When asked, BMW representatives made no attempt to explain why the 2007 7 series IS excluded from the warranty extension, saying only that the choice of models covered IS based on internal data and BMW customer service has no discretion to cover or reduce costs for models not included.
- Air bags · Seat belts
TL* the contact owns a 2007 BMW 750I. The contact stated that the air bag warning indicator illuminated and the front passenger seat belt failed to restrain the occupant properly. The vehicle was taken to an independent mechanic, but the failure was not diagnosed or repaired. The dealer was not made aware of the failure. The manufacturer was notified and did not assist. The failure mileage was 164,000.
- Power train
While driving my vehicle on the highway it unexpectedly went into neutral. I was able to pull off to the side and restart the car. on a separate occasion I was driving on a city street and it went into neutral again. I had to turn on the caution lights and restart the car. as I made it to my…
While driving my vehicle on the highway it unexpectedly went into neutral. I was able to pull off to the side and restart the car. on a separate occasion I was driving on a city street and it went into neutral again. I had to turn on the caution lights and restart the car. as I made it to my driveway it went into neutral again as I was turning. I took it into the dealer and they cannot pinpoint to cause but speculate unmetered air as a potential cause. reading about this type of problem I came across a recall describing my exact problem but for 2006 5 series. my car IS a 2007 7 series. The nhtsa campaign ID number IS 16v919000. the recall describes a problem identical to mine. unfortunately I had to spend $187 to find out that there was no definitive solution.
- Latches/locks/linkages › Doors › Latch · Structure › Body
TL* the contact owns a 2007 BMW 750I. While driving 35 mph, the driver side door failed and opened without warning. The vehicle was diagnosed that the door latch pawl springs failed and needed to be replaced. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 12v504000 (door latch). The manufacturer was not made aware of the failure. The failure mileage was 76,000.
- Service brakes
BMW refuses to accomplish brake recall 10v446000. stated campaign accomplished previously (several years ago) with another owner but very intermittent brake fail issue still remains, extreme hazard. Obviously wasn't preformed properly or issue still exists.
- Latches/locks/linkages
TL* the contact owns a 2007 BMW 750I. While driving approximately 55 mph, the front driver side door opened independently. The door failed to latch and became inoperable. The contact held the door closed for the duration of the ride. The vehicle was taken to a dealer for diagnostic testing. The…
TL* the contact owns a 2007 BMW 750I. While driving approximately 55 mph, the front driver side door opened independently. The door failed to latch and became inoperable. The contact held the door closed for the duration of the ride. The vehicle was taken to a dealer for diagnostic testing. The mechanic stated that the actuator needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle experienced the failure listed in nhtsa campaign number: 12v504000 (latches/locks/linkages); however, the vin was not included. The manufacturer was notified of the failure. The approximate failure mileage was 143,000. ...Updated 06/30/16 *bf
- Air bags · Power train · Seat belts
Transmission began to loose power ,shifting by its self , with a message stating ' "transmission default malfunction" car came to a complete stop on freeway almost throwing me through windshield.take car to closest dealer immediately ,also would not shift out of park. 2) malfunction message…
Transmission began to loose power ,shifting by its self , with a message stating ' "transmission default malfunction" car came to a complete stop on freeway almost throwing me through windshield.take car to closest dealer immediately ,also would not shift out of park. 2) malfunction message regarding driver seat belt with illuminated icon. 3) driver door opens by its self my daughter almost fell out of the car at 60mph I had to get transmission fixed twice at an autherized shop costing over $ 3000 and IS still acting up
- Structure › Body › Door
TL* the contact owns a 2007 BMW 750I. The contact stated that the driver side door had a progressive malfunction in which the door was not securing. The door had the soft touch feature. The contact indicated that the failure recurred to the point that the door was opening while the vehicle was in…
TL* the contact owns a 2007 BMW 750I. The contact stated that the driver side door had a progressive malfunction in which the door was not securing. The door had the soft touch feature. The contact indicated that the failure recurred to the point that the door was opening while the vehicle was in operation. The vehicle was not diagnosed or repaired. The vehicle was included in nhtsa campaign numbers: 10v446000 (service brakes, hydraulic), 12v502000 (electrical system, power train), but the contact did not receive any notifications. The manufacturer was notified of the failure. The failure mileage was not available.
- Electrical system · Latches/locks/linkages · Structure › Body › Door
TL* the contact owns a 2007 BMW 750I. While making a turn at 10 mph, the rear driver side door independently opened. In addition, the door open was displayed across the message board and the soft close door option functioned intermittently. The failure recurred on numerous occasions. The vehicle…
TL* the contact owns a 2007 BMW 750I. While making a turn at 10 mph, the rear driver side door independently opened. In addition, the door open was displayed across the message board and the soft close door option functioned intermittently. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vin was not included in nhtsa campaign number: 12v504000 (latches/locks/linkages). The failure mileage was 35,000. updated 8/31/15*cn
- Service brakes
As I was arriving to park my BMW I applied the brakes to put it into park but the brakes failed, in result the car drove threw the building. When the rear wheels reached the curbside/sidewalk, it stopped the car, causing the building to get damage. And I got a ticket for malfunction of brake but it…
As I was arriving to park my BMW I applied the brakes to put it into park but the brakes failed, in result the car drove threw the building. When the rear wheels reached the curbside/sidewalk, it stopped the car, causing the building to get damage. And I got a ticket for malfunction of brake but it IS not my fault for the malfunction of the brakes because I just bought the car 3 months ago from a carmax dealer. And at that time the mileage was 46185. When I was checking online, and there IS a lot of complains about the brakes in BMW. In one article it stated quote:"a check valve of the brake vacuum pump may leak a small amount of lubricating oil.? It continued, ?over time this could result in the contamination of the brake booster. If this occurred, the power-assist braking could be affected.? End quote. *tr
- Air bags · Electrical system
Tl*the contact owns a 2007 BMW 750I. The contact stated that while driving at approximately 15 mph, the vehicle stalled without warning. The vehicle restarted after waiting a few moments and then resumed to normal. The failure recurred numerous times. The vehicle was taken to the dealer, who…
Tl*the contact owns a 2007 BMW 750I. The contact stated that while driving at approximately 15 mph, the vehicle stalled without warning. The vehicle restarted after waiting a few moments and then resumed to normal. The failure recurred numerous times. The vehicle was taken to the dealer, who diagnosed that the integrated control module needed to be replaced. An independent mechanic repaired the vehicle. On a separate occasion, the air bag warning light illuminated. The contact mentioned that the front driver's side occupant seat mat sensor failed which was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000. The vin was unavailable.
- Air bags
Just had to paid over $900 dollars to have my fronts passenger air bag seat occupancy sensor mat replaced. I see that there was a recalled issued for these item on november 2013 recall campaign number 13v-564. I was told by BMW of dallas that my vin number was not part of the recall. I find it a…
Just had to paid over $900 dollars to have my fronts passenger air bag seat occupancy sensor mat replaced. I see that there was a recalled issued for these item on november 2013 recall campaign number 13v-564. I was told by BMW of dallas that my vin number was not part of the recall. I find it a an odd coincident that my vehicle air bag light was on and BMW technicians diagnose the problem as a faulty sensor mat but I'm told that my vehicle manufacture date does not fall within the dates the faulty mat was used. I think BMW should look into the possibility that more vin numbers might have been affected by a faulty mat and more vin numbers should be part of the recall. *tr
- Service brakes
I purchased my 2007 750I BMW in 11/2013. Shortly after I purchased it, I started having brake booster issues. The brake pad becomes hard to press and I have actually rolled in the middle of intersections because the car would not stop. I took my car in to BMW of dallas and was told that my…
I purchased my 2007 750I BMW in 11/2013. Shortly after I purchased it, I started having brake booster issues. The brake pad becomes hard to press and I have actually rolled in the middle of intersections because the car would not stop. I took my car in to BMW of dallas and was told that my brake booster was contaminated but my vehicles brake booster was "checked out" (not repaired) in 2011 and didn't have a problem "then" so BMW IS not going to repair the recall now. I was told if I wanted the brake booster repaired I would have to pay for it and BMW IS not responsible because in 2011 when it was "checked out" it was fine. I feel that BMW knows this IS an issue and before I have an accident or kill myself they should honor the recall and ?repair? my vehicles brake booster free of charge. Gm IS honoring recalls after issues caused deaths?..is BMW waiting for deaths to honor their recall??? That?s not good, not good at all! *tr
- Latches/locks/linkages
The contact owns a 2007 BMW 750I. The contact stated that while driving approximately 5 mph, the driver's side door erroneously became unlocked and opened independently. The contact also stated that the "soft close" feature on the driver's side door would intermittently malfunction, causing the…
The contact owns a 2007 BMW 750I. The contact stated that while driving approximately 5 mph, the driver's side door erroneously became unlocked and opened independently. The contact also stated that the "soft close" feature on the driver's side door would intermittently malfunction, causing the door to remain open and not close. The contact had the latch replaced and continued to have the same problem. The manufacturer informed the contact that the vehicle was not included in nhtsa campaign number 12v504000 (latches/locks/linkages). The contact indicated that the vehicle exhibited the same defect that was listed in the recall. The failure mileage was 73,000. *tr
- Service brakes
I purchased my 2007 750I BMW in 11/2013. Shortly after I purchased it, I started having brake booster issues. The brake pad becomes hard to press and I have actually rolled in the middle of intersections because the car would not stop. I took my car in to BMW of dallas and was told that my brake…
I purchased my 2007 750I BMW in 11/2013. Shortly after I purchased it, I started having brake booster issues. The brake pad becomes hard to press and I have actually rolled in the middle of intersections because the car would not stop. I took my car in to BMW of dallas and was told that my brake booster was contaminated but my vehicles brake booster was "checked out" (not repaired) in 2011 and didn't have a problem "then" so BMW IS not going to repair the recall now. I was told if I wanted the brake booster repaired I would have to pay for it and BMW IS not responsible because in 2011 when it was "checked out" it was fine. I feel that BMW knows this IS an issue and before I have an accident or kill myself they should honor the recall and 'repair' my vehicles brake booster free of charge. Gm IS honoring recalls after issues caused deaths..is BMW waiting for deaths to honor their recall??? That's not good, not good at all! Then on friday 4/4 I received a call from BMW relations in reference to my email, stating I should contact the nhtsa because it IS not bwms responsibility to repair my brake booster recall that BMW of dallas identified was contaminated. IS there anything I can do to get BMW to honor this recall and have them repair it free of charge to me since it IS an know issue? *tr
- Latches/locks/linkages
TL* the contact owns a 2007 BMW 750I. The contact stated that while driving approximately 5 mph, the driver's side door erroneously became unlocked and opened independently. The contact also stated that the "soft close" feature on the driver's side door would intermittently malfunction, causing the…
TL* the contact owns a 2007 BMW 750I. The contact stated that while driving approximately 5 mph, the driver's side door erroneously became unlocked and opened independently. The contact also stated that the "soft close" feature on the driver's side door would intermittently malfunction, causing the door to remain open and not close. The vehicle was not diagnosed or repaired. the manufacturer informed the contact that the vehicle was not included in nhtsa campaign number 12v504000 (latches/locks/linkages). The contact indicated that the vehicle exhibited the same defect that was listed in the recall. The failure mileage was 100,000.
- Service brakes
TL* the contact owns a 2007 BMW 750li. The contact stated was driving approximately 65 mph when the brakes malfunctioned, making it difficult to stop the vehicle. The contact indicated that the vehicle did not stop as normal when the brakes were applied. The vehicle was not diagnosed or repaired. The manufacturer was notified and no solution was offered. The failure mileage was 98,000.
- Power train · Vehicle speed control
Gear shift from park to neutral. *tr
- Air bags
TL* the contact owns a 2007 BMW 750I. The contact stated that the passenger front air bag failed. The warning light remained illuminated. The vehicle was taken to the mechanic to have a diagnostic performed which located the failure at the passenger front seat satellite. The vehicle was not…
TL* the contact owns a 2007 BMW 750I. The contact stated that the passenger front air bag failed. The warning light remained illuminated. The vehicle was taken to the mechanic to have a diagnostic performed which located the failure at the passenger front seat satellite. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 96,555 and the approximate current mileage was 103,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Vehicle Rollaway
In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the…
In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the Comfort Access Option.The Comfort Access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.Subject vehicles not equipped with the Comfort Access option require the key fob be inserted the key slot to start the engine.Upon removal of the key from the key slot the vehicle will automatically shift to Park if the driver has not done so using the gearshift lever.Sunject vehicles equipped with the Comfort Access option are designed such that when the vehicle is stopped with the service brakes applied and the transmission in Drive or Reverse, the driver can push the engine start/stop button one time, stopping the engine and automatically shifting the transmission to Park.In its DIR, BMW identified a condition such that if the driver depressed the start-stop button multiple times in rapid succession, the transmission could shift to Neutral instead of Park.With the transmission in neutral, depending on the slope of the road, the vehicle could rollaway if unattended.In review of data submitted to the Office of Defects Investigation (ODI) and of reports submitted to BMW, ODI identified 20 reports alleging vehicle rollaway involving vehicles equipped with Comfort Access.The vehicles identified in these reports are all subject to recall 12V-502.Ten of these reports were identified as likely related to the defect described in recall 12V-502.Two of the reports are likely related to other mechanical failures.The remaining 8 allegations of vehicle rollaway could not be associated with a specific cause.There are 32 reports alleging vehicle rollaway in the subject vehicles not equipped with the Comfort Access option.A vehicle based safety defect trend was not identified in these reports.Subject vehicles not equipped the Comfort Access option will automatically shift to Park once the key fob is removed from the key slot.In this regard these vehicles behave similarly to those with traditional mechanical keys where the key cannot be removed from the ignition unless the vehicle is shifted to Park.The difference between these vehicles and the subject vehicles with the Comfort Access option is that in the Comfort Access equipped vehicles, the engine can be started and stopped without the key fob in the key slot.ODI reports 10429922 and 10419177 noted in the EA opening resume were determined to be vehicles not equipped with the Comfort Access option and ODI did not identify a vehicle based safety defect associated with these incidents.This investigation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10185770
- Vehicle Rollaway
In response to the Office of Defects Investigation's (ODI) Information Request (IR) for PE11-025, BMW provided ODI with 1 complaint and 46 field reports relating to either incidents of unattended vehicle rollaway or vehicle movement after the driver expected the vehicle gearshift to automatically shift to park. ODI's…
In response to the Office of Defects Investigation's (ODI) Information Request (IR) for PE11-025, BMW provided ODI with 1 complaint and 46 field reports relating to either incidents of unattended vehicle rollaway or vehicle movement after the driver expected the vehicle gearshift to automatically shift to park. ODI's analysis of the data provided by BMW identified 14 crashes and 5 alleged injuries. ODI has also identified 3 additional reports in its database alleging vehicle rollaway incidents of which 2 resulted in crashes.The subject vehicles are all equipped with push-buttons (Start/Stop button) to control starting/stopping the engine and Shift-by-Wire gearshift systems controlled by a column mounted selector lever behind the steering wheel. The Start/Stop button also controls switching the ignition and the radio ready state On and Off. Shift-by-wire systems replace the traditional mechanical connection (e.g., cable or linkage) between the gearshift and automatic transmission with an electronic connection controlled by a computer module. When parking the vehicle, the driver has the capability to manually shift the vehicle to park by pressing the Park button on the end of the electronic gearshift lever. However, the instructions for engine shutoff provided in the owner's manual state that pressing the Start/Stop button serves the dual function of switching off the engine and automatically shifting the transmission to Park.In response to ODI's information request for PE11-025, BMW described several circumstances where the subject vehicles may shift to neutral when the driver may expect it to automatically shift to park. First, for Comfort Access System (CAS) vehicles, if the transmission is in neutral when the key fob is in the ignition slot and the Start/Stop button is pressed to shut-off the engine, the transmission will remain in neutral. This is referred to as the Carwash mode and is a normal operating feature of the vehicles that is described in the owner's manual. BMW also described two circumstances that are not normal operating features and are not described in the owners' manual: (1) with the transmission in drive or reverse and the engine running, if the Start/Stop button is pushed 2 or 3 times within a 0.3 second to 0.5 second interval, the engine will stop and the transmission will shift to Neutral; and 2) if the Park button on the gearshift lever is pressed at the same time that the gearshift lever is actuated (i.e., toggled up or down) to select drive, reverse or neutral; the transmission will shift to neutral or remain in neutral.Beginning in model year (MY) 2005, BMW introduced CAS as an optional feature package for the subject vehicles.The key for CAS equipped vehicles is an electronic code that is sent to the engine control module by a remote transmitter (key fob). An optional docking port (key slot) is provided for driver convenience or to put the vehicle into Car Wash mode, which allows for engine shutoff in neutral. BMW sold approximately 45,000 subject vehicles with CAS and approximately 94 percent of the CAS equipped vehicles were produced from MY 2006 through 2008. Non-CAS subject vehicles were produced from MY 2002 through 2008 and require the remote control to be in the ignition slot located next to the Start/Stop button to start the engine.The 50 incidents identified by ODI's analysis of complaints and field reports include 18 involving CAS vehicles (39.6 incidents per 100,000 vehicles) and 32 involving non-CAS vehicles (42.0 incidents per 100,000 vehicles). Because the incidents are considered random events, the failure rates were also adjusted for vehicle exposure, resulting in rat
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10249437The basic conditions for initializing the power windows are not met.
- 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
- 10247567Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE
- 10245422Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicles equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
- 10225126Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
- 10182619Discharged Battery Energy Diagnosis Must Be Performed: The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle "discharged battery" complaints. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion, with all results taken into consideration. Without performing the energy diagnosis test plan, the root cause of the discharged battery cannot be identified. This increases the chances of a repeat repair.
- 10152354Check Control Message Displayed; Turn Signals Flash Fast.
- 10151115SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.
- 10151068This Service Information bulletin supersedes SI B07 03 14 dated October 2015. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
- 10150330"Discharged Battery: Energy Diagnosis Must Be Performed. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle ""discharged battery"" complaints. A discharged battery can have various causes, most of which do not concern the battery itself. A failed battery is often the symptom and not the cause. A fully serviceable battery fails when an electrical component causes the battery to discharge; the battery becomes internally damaged and must be replaced. For more information, refer to www.batteryuniversity.com/parttwo-42B.htm For this reason, replacing the battery is not usually a permanent repair. The cause of the discharged battery must be analyzed in order to guarantee a proper repair. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion with all results taken into to consideration. The procedure as outlined below contains information that will guide the technician into properly repairing the vehicle and getting paid for a warranty claim. CAUSE Refer to the ""Procedure"" section of this Service Information for details."
- 10149279Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. Fault codes that are not diagnosed to find their root cause can lead to a repeat repair visit to the workshop by the customer. Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
- 10148273Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting
- 10148166N62TU: EDK Throttle Potentiometer Faults - Diagnostic. The "Service Engine Soon" and DSC/DTC warning lights are illuminated. Engine enters the power reduction ("fail-safe") mode. The following intermittent and "currently not present" EDK related faults may be stored in DME fault memory: ? 2CF8 - Throttle valve potentiometer, signal; and /or? 2CF9 - Throttle valve potentiometer 1, signal; and/or ? 2CFA - Throttle valve potentiometer 2; signal. In most cases DSC fault 5F77 (DME invalid data) may also be stored in DSC control module. These faults are sporadic and usually not reproducible. Resistance fluctuation in the EDK harness connector is causing an interruption of the EDK signal.
- 10148120Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shut
- 10147945Delay in Automatic Driving Light Switching On/Off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes, even in daylight. The automatic driving light switching on/off can be shorter or longer when it starts to get dark. CAUSE The software for the switch-on threshold is lowered to protect the xenon light source.
- 10147758This Service Information bulletin supersedes SI B07 03 14 dated May 2015. designates changes to this revision SUBJECT Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
- 10147598"SUBJECT N62TU: ISTA Service Function for DME ""RAM Backup"". The ISTA Service Function test plan should be performed to clear stored values in the DME RAM memory after repairs are completed, in the following situations: z VANOS or engine-related repairs if any of the following faults cannot be cleared: 2A90 - Exhaust camshaft, tooth offset to crankshaft 2A91 - Exhaust camshaft 2, tooth offset to crankshaft 2A8A - Inlet VANOS, adaptation stop 2A8B - Inlet VANOS, adaptation stop 2 2A8C - Exhaust VANOS, adaptation stop 2A8D - Exhaust VANOS, adaptation stop 2 2A8E - Inlet camshaft, tooth offset to crankshaft 2A8F - Inlet camshaft 2, tooth offset to crankshaft z The engine oil level display continues to show as overfilled even after being corrected. This is also described in SI B12 05 07."
- 10147123Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. Fault codes that are not diagnosed to find their root cause can lead to a repeat repair visit to the workshop by the customer. Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
- 10147067This Service Information bulletin supersedes SI B07 03 14 dated February 2015. designates changes to this revision SUBJECT Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. Fault codes that are not diagnosed to find their root cause can lead to a repeat repair visit to the workshop by the customer. Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
- 10146779Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits This Service Information bulletin supersedes SI B07 03 14 dated October 2015.. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
- 10145306NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
- 10143564NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
- 10038217BMW: crankcase pressure diagnosis and information for all vehicles. Updated on 4/24/2013.
- 10037025BMW: procedure for determining and replacing incandescent and halogen light bulbs under warranty.
- 10033130BMW vehicles: fuel level sensor repairs. Where it IS necessary to replace the right or the left side fuel level sensor due to a failure, the entire pump and housing or delivery unit (suction jet assembly) do not need to be replaced as well. In some cases, epc does not show that the repair kit IS available separately in the illustration, but it IS available in the parts description. All models. No model years listed.
- 10026964BMW: service action on E65 and E66 with N62, n62tu, or n73,obd communication on models E65, E66 with n62tu, E65 (alpina B7) with N62.
Every BMW 750I model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.