2024 BMW I5
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2024 BMW I5. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2024 BMW I5. Newest first.
BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and…
Risk and remedy
Risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy
The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce customer service at 1-877-877-3735. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning August 21, 2026. Vehicles previously repaired under recall 24V739 or 24V104 will need to have the new remedy completed.
BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
Risk and remedy
Risk
A loss of drive power increases the risk of a crash.
Remedy
The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of…
Risk and remedy
Risk
A loss of brake power assist or rear brake function can result in extended stopping distance. A loss of ABS or DSC can cause a loss of vehicle handling and control. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed November 13, 2024. Owners can contact BMW Customer Service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2024 i4 xDrive40, i4 M50 and i5 eDrive40 vehicles. The high-voltage battery module may contain insufficient weld seams, which can result in the battery overheating.
Risk and remedy
Risk
An overheated battery module increases the risk of a fire.
Remedy
Dealers will replace the high-voltage battery module, free of charge. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not…
Risk and remedy
Risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.
BMW of North America, LLC (BMW) is recalling certain 2024 i5 eDrive40 and i5 M60 vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141…
Risk and remedy
Risk
Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.
Remedy
Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed February 16, 2024. Owners may contact BMW customer service at 1-800-525-7417. Note: This is an expansion of Recall 23V-026.
BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.
Risk and remedy
Risk
An inoperative hands-on detection system may fail to detect when the driver's hands are not on the steering wheel and therefore not engage the emergency stopping assistant system, increasing the risk of a crash.
Remedy
Dealers will inspect and reattach the ground connection as necessary, free of charge. Owner notification letters were mailed December 8, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Owner complaints
21 complaints2 involved a crash
What owners report most
Latest complaints
- Electrical system
The vehicle has had intermittent charging issues where when the battery is below a certain level, it will fail to fully charge. I took it to the dealership and the technician admitted there has been issues with the charging cables and asked me to return with pictures of the error codes. When I…
The vehicle has had intermittent charging issues where when the battery is below a certain level, it will fail to fully charge. I took it to the dealership and the technician admitted there has been issues with the charging cables and asked me to return with pictures of the error codes. When I did so, I was informed that there were signs of arcing on the pins. It is not clear what caused the arcing but after admitting there were issues with the charging cable, I am concerned there may be a defect which is preventing safe charging. It is not clear if this is related to the battery, the software, or hardware. The potential malfunction could lead to overheating or worse, an electrical fire when plugged in to charge. There is no visible damage to the pins to suggest they are bent our damaged beyond the arcing and the charge cable did present warning lights suggesting it was overheating. The dealer has inspected the car.
- Visibility/wiper
While driving under normal conditions at roadway speed, the panoramic sunroof glass suddenly failed with a loud explosive sound. There was no observed impact, no debris strike, and no prior damage to the glass. The failure resulted in a large central blowout with shattered glass and fragments…
While driving under normal conditions at roadway speed, the panoramic sunroof glass suddenly failed with a loud explosive sound. There was no observed impact, no debris strike, and no prior damage to the glass. The failure resulted in a large central blowout with shattered glass and fragments displaced outward from the vehicle. The failed component is the panoramic sunroof glass panel, which remains available for inspection. This incident created a safety risk due to the sudden explosive event while the vehicle was in motion, which could startle the driver and nearby motorists. At the time of the failure, the interior fabric sunshade was closed, which prevented glass from entering the passenger compartment. Had the shade been open, shattered glass would have fallen into the vehicle and could have caused injury to occupants. There were no warning lights, messages, or prior symptoms before the failure.
- Electrical system · Steering
On May 3, 2026, while operating my 2024 BMW i5 on public roads, the vehicle suffered a sudden and complete loss of power steering with no prior warning. I could not turn the steering wheel at a stop. The instrument cluster simultaneously displayed: "Vehicle may roll. Brake manually," "Drive…
On May 3, 2026, while operating my 2024 BMW i5 on public roads, the vehicle suffered a sudden and complete loss of power steering with no prior warning. I could not turn the steering wheel at a stop. The instrument cluster simultaneously displayed: "Vehicle may roll. Brake manually," "Drive carefully. Changed steering effort," "Drive carefully. Chassis stabilization," and "Parking assistance malfunction." Auto Hold and the electronic parking brake's hold function were disabled, requiring manual brake application to prevent rollaway. Mileage at incident: approximately 21,344 miles. The simultaneous failure of Electric Power Steering, Dynamic Stability Control, and the Electronic Parking Brake while the vehicle was in motion in traffic created an immediate safety hazard. No crash or injury occurred, but a recurrence at highway speed, on a wet road, or during an evasive maneuver could foreseeably cause loss of vehicle control, crash, injury, or death. The vehicle was taken to an authorized BMW dealer. The technician stated this failure is a known issue following a recent vehicle software update, that BMW has no repair available, and that the only action taken was to power-cycle the vehicle and clear stored fault codes. No software remedy, parts replacement, or TSB was provided. I was given no assurance the failure will not recur and no timeline for a fix. To my knowledge, no recall has been issued for this defect on the i5 platform. I request that NHTSA evaluate the scope of this issue across the i5 fleet and determine whether a defect investigation or recall is warranted.
- Forward collision avoidance › Automatic emergency braking · Service brakes
While merging onto [XXX] from an on-ramp in [XXX] , I received a dashboard warning stating “Brake system and chassis stabilization – braking may require additional force.” This occurred during active acceleration and merging into highway traffic. At the time of the warning, I experienced reduced…
While merging onto [XXX] from an on-ramp in [XXX] , I received a dashboard warning stating “Brake system and chassis stabilization – braking may require additional force.” This occurred during active acceleration and merging into highway traffic. At the time of the warning, I experienced reduced confidence in braking performance and increased concern about the vehicle’s ability to stop safely under normal conditions. The situation created a potential safety risk, as I was entering high-speed traffic and required predictable braking capability to adjust to surrounding vehicles. There were no prior warning messages or symptoms before this event. The issue appeared suddenly while driving. After the warning appeared, I drove cautiously and reduced speed, avoiding heavy braking as advised by the system message. I proceeded directly to a nearby dealership and left the vehicle for inspection. The vehicle is currently awaiting diagnosis by an authorized service center. The issue has not yet been confirmed or reproduced by the dealer at the time of this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Unknown or other
The vehicle listed has an unfixable defect (water valve/coolant issue) that creates a safety hazard in an electric vehicle, BMW, the manufacturer has failed to provide a remedy within a reasonable timreframe. AC Coolant valve and high voltage battery are part of the same loop which make this…
The vehicle listed has an unfixable defect (water valve/coolant issue) that creates a safety hazard in an electric vehicle, BMW, the manufacturer has failed to provide a remedy within a reasonable timreframe. AC Coolant valve and high voltage battery are part of the same loop which make this vehicle a safety hazard. The No fix as of today. Authorized BMW dealer feedback: ROAD TESTED WITH CUSTOMER AND HEARD NOISE CUSTOMER IS CONCERNED ABOUT. CLICKING NOISE COMING FROM A WATER VALVE LOCATED UNDER THE HOOD DURING ACTIVATION. TEST DROVE VEHICLE WITH BMW TSE, NO CURRENT FIX AVAILABLE.
- Electrical system · Service brakes
Battery tempature warning-Constant banging sound while driving. Know EV defect per BMW, No fix in place.
- Electronic stability control (esc) · Service brakes, hydraulic
The contact's insurer owned a 2024 BMW I5. The contact stated that the insurer received notice of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The contact stated that while the insurer was parking the vehicle, and the brake was depressed, the…
The contact's insurer owned a 2024 BMW I5. The contact stated that the insurer received notice of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The contact stated that while the insurer was parking the vehicle, and the brake was depressed, the vehicle inadvertently accelerated and collided with a store's side wall. The contact stated that, to her knowledge, there were no injuries. The contact added that she did not have notice of a police report or that medical attention was needed at this time. The vehicle was towed to a body shop where it was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Engine · Fuel/propulsion system · Power train
While driving in heavy highway traffic at approximately 5–10 mph, the vehicle suddenly displayed a red warning message and symbol in the driver’s gauge cluster indicating the car was shutting down. About 15–20 seconds later, propulsion was completely lost, although power steering and braking…
While driving in heavy highway traffic at approximately 5–10 mph, the vehicle suddenly displayed a red warning message and symbol in the driver’s gauge cluster indicating the car was shutting down. About 15–20 seconds later, propulsion was completely lost, although power steering and braking remained available. I attempted to change gears and restart the car by turning it on and off, but nothing worked. I activated the hazard lights since the car was stopped in traffic and posed a danger to surrounding vehicles. Because the vehicle would not respond, I opened and closed the driver’s door and then attempted to restart. At that point, the vehicle restarted, and I was able to continue driving. Out of caution, I remained in the slow lane for the rest of the trip home in case the problem occurred again. The incident created a serious safety risk in the middle of highway traffic. The failure matches the description in BMW’s recent recall (25V395) involving electric drive motor software that can erroneously shut down the high-voltage system after displaying a red warning. However, the manufacturer’s recall lookup currently does not show my vehicle as included. This issue has not yet been reproduced or confirmed by a dealer or service center. I will be contacting them this morning and reporting the issue to them and probably taking it in for inspection.
- Electrical system
Make extreme high fan noise during and after super fast charging sessions (Electrify America), overheating issues, unlike all other Evs that do not. Constant clunking sound during and after departing from sessions. Periodic banging sound when parked. Sounds can be observed inside and outside of…
Make extreme high fan noise during and after super fast charging sessions (Electrify America), overheating issues, unlike all other Evs that do not. Constant clunking sound during and after departing from sessions. Periodic banging sound when parked. Sounds can be observed inside and outside of vehicle. Signs of defect and overheating, safety concerns not addressed by purchasing dealer and manufacture BMW NA. I have video recordings of the issue, and have taking it to two separate BMW dealers no resolution and can not have my kids in the car due to safety concerns.
- Back over prevention › Sensing system › Camera
While reversing my 2024 BMW i5, the main infotainment display repeatedly blacks out for 3–5 seconds, eliminating the rear-view camera image. The blackout occurs without warning, roughly once every 25-30 reverse maneuvers, leaving zero rearward visibility and forcing hard braking to avoid…
While reversing my 2024 BMW i5, the main infotainment display repeatedly blacks out for 3–5 seconds, eliminating the rear-view camera image. The blackout occurs without warning, roughly once every 25-30 reverse maneuvers, leaving zero rearward visibility and forcing hard braking to avoid pedestrians and fixed objects. Component/system: Central Information Display / rear-view camera feed (BMW head unit). The original head unit was replaced by the dealer on 07/15/2025 after BMW opened TSARA case 4211001. The removed head unit is in the dealer’s possession and the vehicle is available for inspection. Safety risk: Loss of the only rear-vision aid on this vehicle during backing makes collision with people or property likely. I have had to stop abruptly multiple times to avoid hitting pedestrians in parking lots. Dealer/manufacturer involvement: • First visit: 03/2025 — dealer “unable to replicate,” no repair performed. • Second visit: 07/09–07/15/2025 — dealer replaced head unit; problem persists. The dealer refused to open a PUMA escalation on the first visit but did open TSARA on the second. Warning lamps/messages: None. Blackout is sudden and without any fault codes visible to the driver. Reproduction: Intermittent; has recurred after parts replacement. Incident dates, times, and durations have been logged by the owner. Availability for inspection: Vehicle and dealership service records—including TSARA log—are available upon request. Hopefully, my issue is resolved. I will endeavor to update NHTSA if the issue persists further.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
During a red light stop, car took off with a massive acceleration after release of breaks and hit the car standing in front of it, causing a significant damage to the front of the car. None of the accident prevention systems, emergency breaks were triggered or activated. Car is equipped with…
During a red light stop, car took off with a massive acceleration after release of breaks and hit the car standing in front of it, causing a significant damage to the front of the car. None of the accident prevention systems, emergency breaks were triggered or activated. Car is equipped with accident record system for 30 seconds before and after an impact, nothing was recorded. Manufacturer promised to investigate but has been more than a week but no one arrived to the collision center yet.
- Forward collision avoidance › Adaptive cruise control · Lane departure › Assist · Steering
I was driving east bound on [XXX] near the [XXX] exit and using the fully automated driving (where I am watching the road to take over if necessary but the vehicle was maintaining speed and steering) I received the following errors: (I symbol error) Reduced driver assistance, (triangle error)…
I was driving east bound on [XXX] near the [XXX] exit and using the fully automated driving (where I am watching the road to take over if necessary but the vehicle was maintaining speed and steering) I received the following errors: (I symbol error) Reduced driver assistance, (triangle error) Forward Collision Mitigation, (triangle error) Assisted Driving, (I symbol) Lane Change Assistant. Directly after receiving these errors the steering wheel was stuck at center and required an extreme amount of effort to turn the wheel in any direction. At first I thought it was because the automated system was still engaged but I tried to turn it off and nothing happened. At this point I am getting a little scared as the vehicle is responding to my pedal input but the steering wheel will not release properly. I tried calling the BMW Assist people and they told me to call roadside assistance which would not have helped in my opinion so I told them I didn't want to be transferred over there. I decided to drive the rest of the way home as it was mostly straight getting there. I was concerned that I would have no evidence of this happening so I took a video of what was happening while still on the freeway and recorded my driving for evidence if needed. I was able to exit the highway with extreme difficulty in turning the steering wheel to the point that I was worried I wouldn't be able to capture it on my recording because I thought I might need to use both hands due to the extreme resistance the vehicle was causing. The vehicle finally released the steering wheel so I could drive normally once I came to a complete stop at [XXX] (the exit went into a roundabout and there was no oncoming traffic so I did not stop directly off the highway). I have informed both BMW Northwest (the dealer I purchased from) and BMW USA of this issue and am currently awaiting a response from BMW USA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
I am writing to formally address concerns regarding the recall on my vehicle and its impact on my ownership experience. 1.Recall Disclosure: According to your records, the recall on my vehicle was issued on 2/12/24. However, I purchased (or leased) the vehicle on 7/21/24 from an authorized…
I am writing to formally address concerns regarding the recall on my vehicle and its impact on my ownership experience. 1.Recall Disclosure: According to your records, the recall on my vehicle was issued on 2/12/24. However, I purchased (or leased) the vehicle on 7/21/24 from an authorized dealership. At the time of sale, I was not informed of any open recall, nor was it disclosed by the dealership. According to them, there was no stop sale issued for the vehicle. If I had been made aware of the recall, it could have influenced my decision to proceed with the purchase/lease. 2.Ongoing Impact: This unresolved recall has significantly affected my ability to transfer the lease to a qualified individual, creating financial difficulties. Despite nearly a year since the recall’s issue date, my vehicle has not exhibited any signs or warnings related to the recall. This lack of resolution is now directly impacting my personal finances. Requested Resolution: I kindly request the following: •Confirmation of the exact date my vehicle was added to the recall list and whether a stop sale order was issued. •An immediate update on the recall’s resolution timeline. •Compensation or financial assistance for the inconvenience caused by this prolonged delay. I believe this matter warrants urgent attention, as the lack of disclosure and delay in resolving the recall has created unnecessary financial and logistical burdens. Thank you for addressing this issue promptly. I look forward to your response.
- Electronic stability control (esc) · Service brakes, hydraulic
The contact owns a 2024 BMW I5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was…
The contact owns a 2024 BMW I5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Electronic stability control (esc) · Service brakes, hydraulic
The contact owns a 2024 BMW I5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount…
The contact owns a 2024 BMW I5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Air bags › Air bag/restraint control module › Software · Electronic stability control (esc) · Service brakes, hydraulic
The contact owns a 2024 BMW i5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The contact stated that when the vehicle was started, the "Driver Restraint System Malfunction" message was displayed. The vehicle…
The contact owns a 2024 BMW i5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The contact stated that when the vehicle was started, the "Driver Restraint System Malfunction" message was displayed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 9,000. The VIN tool confirms that parts are not available.
- Electronic stability control (esc) · Service brakes
The contact owns a 2024 BMW I5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time…
The contact owns a 2024 BMW I5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Service brakes
Recall of thousands of BMWs starting February 12, 2024. My car was recently included in this with a "remedy unavailable." Spoke to BMW north america, including the recall department, corporate customer service, and multiple local BMW service centers. No remedy available and unknown when it will be.…
Recall of thousands of BMWs starting February 12, 2024. My car was recently included in this with a "remedy unavailable." Spoke to BMW north america, including the recall department, corporate customer service, and multiple local BMW service centers. No remedy available and unknown when it will be. The dealers believe BMW is allocating parts based on VIN, but not sure. As of know, my car has serious brake issue that cannot be serviced. This is a family car for spouse and two children. No transparency from BMW about crash risk and no transparency on timeline for fix.
- Back over prevention › Rearview system braking · Lane departure › Blind spot detection
Rear Cross Traffic Warning does not produce an audible alert. It can cause you to accidentally back into oncoming traffic. This has been the case on several occasions especially when there is a hill behind you and traffic crests the hill and appears quickly. Blind Spot Warning does not produce an audible alert or view in the instrument cluster.
- Wheels
I was driving east bound on [XXX] in the Chicago, IL area at the exit before [XXX]. I was driving the speed limit of 55 mph. The car hit a pot-hole and the right front tire shattered, meaning that the rim of the tire snapped into two pieces along the circumference of the rim. I am drawing…
I was driving east bound on [XXX] in the Chicago, IL area at the exit before [XXX]. I was driving the speed limit of 55 mph. The car hit a pot-hole and the right front tire shattered, meaning that the rim of the tire snapped into two pieces along the circumference of the rim. I am drawing your attention to this occurrence because a rim of the wheel shouldn't snap into two pieces after hitting a nominal pot-hole driving at normal speeds. The tire, the rim both had to be replaced and work was needed to test the car for further damage and to re-align the tires amounting to an expense of ~ $1,826. I believe the material strength of the metal of the rim of the wheel, is not specked correctly for normal road conditions. After hitting the pot hole, the car was extremely hard to control in order to drive to the side of the fast moving interstate highway. It was only by luck and my experience in driving that I was able to pull over in ~ 5 lanes of high speed traffic. The car is very heavy due to the battery in the car. It was essentially like driving a slab of cement with no directional capability. This is very dangerous and I am drawing this to your attention to prevent auto accidents that can cause human death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
An option on the car was crystal or glass knobs. The issue is the the sun reflects off the main iDrive knob and right into your eyes making it hard or challenging eye or drive the car safely.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11012093Quality checks have determined that the coolant changeover valve may develop a coolant leak undervery low outside temperatures (significantly lower than 32 F (0 C)).
- 11012080The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit) 0317F2 - High-voltage system, insulation fault detected: when switch contactors are closed. 0317F1 - High-voltage system, insulation resistance below warning threshold: when switch contactors are closed. The fault memory entries (isolation faults) can occur both individually and in combination and must be traced back to the eDrive motor based on the ISTA test procedure. If ISTA test procedure lists possible cause of fault as; A metal chip is found behind the brush module (between the brush module and the end shield of the electrical machine). Repair required. Refer to service solution no. 20000794435083 in Aftersales Information Research (AIR). Follow information in the Procedure section below.
- 11008992Improved diagnostic software for the brake system.
- 11008114A manufacturing defect in high-voltage cells of the high-voltage battery can result in electrolyte leakage which might result in a conductive connection with surrounding components. Depending on the contact resistance, a yellow or red Check Control message will then be displayed; it is permitted for you to continue driving, but this will result in a charging interruption during charging.
- 11006742Replace Cell Modules
- 11006734Customer states they started to receive Check Control messages for the drivers seat at the end of eachdriving cycle: One or more of the following check control messages (CCM) were present at that time: CCM 434 Seat calibration required. CCM 108 Driver restraint system. Eventually multiple restarts after they first noticed the CCM the seat stopped functioning, the air bag warninglamp illuminated in the instrument cluster, and they received a new Check Control message: CCM 97 Restraint system. There are now 6 DTC faults stored: ACSM6 Air Bag module 930D86 - Function restraint system driver restricted. C95432 - seat module Driver (seat memory), message status backrest locking standardization required. C95434 - seat module Driver (seat memory), message status backrest locking standardizationrecommended. FAS_I20 Driver's Seat module 8029F5 - initialization seat: limited seat adjustment due to missing calibration 802A03 - Functions seat adjustment FAS limited available. 802A05 - KB: Shut-off KB because of missing calibration. Also, one or both of the following check control messages (CCM) may currently be present: CCM 108 Driver restraint system CCM 109 Passenger restraint system The seat initialization and memory has been lost. Or Repeat failure of seat initialization after completing the test module via ISTA.
- 11005450The seat initialization and memory has been lost; Or Repeat failure of seat initialization after completing the test module via ISTA. One or both of the following check control messages (CCM) may be present: CCM 108 Driver restraint system CCM 109 Passenger restraint system
- 11005236Quality checks have determined that the coolant changeover valve may develop a coolant leak under very low outside temperatures (significantly lower than 32 F (0 C)).
- 11005233When driving over rough surfaces, a low-frequency rattling noise can be heard inside the vehicle's cabin.The noise typically sounds as though it is coming from the front right footwell area.
- 11005226While driving at low speeds (15-40 mph) on flat road surfaces, a knocking noise from the front axle may beheard during steering wheel movements.
- 11002669A drumming noise is heard when the air conditioning system is operating.
- 11000512Quality checks have determined that the coolant changeover valve may develop a coolant leak under very low outside temperatures (significantly lower than 32 F (0 C)).
- 11000510Delivery stop: coolant changeover valve
- 10253344There is coolant leaking from under the car Low heater output Possible Check Control message Drive, you can continue driving (ID49) Possible fault codes stored in these BEV vehicles: 224163 Electric auxiliary heater for the high-voltage battery unit: Undervoltage or internal communication fault 8049AA - Coolant level sensor, expansion tank: Coolant level low or short circuit to ground or line disconnection 80124F Electric auxiliary heater: Communication in electric auxiliary heater faulty 224F60 - Coolant level sensor, expansion tank: Coolant level low or short circuit to ground or line disconnection 224111 - Cooling system for power electronics: Coolant loss detected 224107 - Cooling system for high-voltage battery unit, component protection: Detection of coolant loss
- 10252133When the interior temperature of the vehicle is between 5 F (-15 C) and 23 F (-5 ), the defroster function is limited; and the interior doesnt heat up quickly enough.
- 102520411. The center air vent on the left (a) is closed. All other air vents on the left side then only blow cold air intothe passenger area. OR 2. Both center (b) air vents are closed. All other air vents then only blow cold air into the passenger area. OR 3. The center air vent on the right (c) is closed. All other air vents on the right side then only blow cold airinto the passenger area.
- 10252039This Informational Bulletin is intended as a guided work through process to address BEV/PHEV charging issues. The step-by-step guide will help walk you through the correct basic steps that should be followed when addressing and diagnosing battery electric vehicles (BEV) and plug in hybrid vehicles (PHEV) charging issues.
- 10252032A squeaking sound is heard when folding either of the exterior mirrors assemblies in or out.
- 10252029This Informational Bulletin is intended as a guided work-through process to address customer charging complaints. The step-by-step guide will help walk you through the basic procedure to test the charger/infrastructure when the vehicle does not charge, either at a: Home charger AC Level 1/Level 2 - Flexible Fast Charger/hard wired Wallbox, or a Public AC Level 2, or DC Level 3 - Fast Charging Station Note: All PHEV and BEV vehicles may be affected.
- 10252015The seat initialization and memory has been lost; Or Repeat failure of seat initialization after completing the test module via ISTA. One or both of the following check control messages (CCM) may be present: CCM 108 Driver restraint system CCM 109 Passenger restraint system
- 10250894When driving over rough surfaces, a low-frequency rattling noise can be heard inside the vehicle's cabin. The noise typically sounds as though it is coming from the front right footwell area.
- 10250603A drumming noise is heard when the air conditioning system is operating.
- 10250367The coolant changeover valve may develop a coolant leak when the outside temperatures go below 19F (-7C). The vehicles operating systems would also need to be at that same low temperature (example: being parked outside, overnight in low temperatures).
- 10250365Gen 5 BEV/PHEV vehicles may set the Combined Charging Unit (CCU) in programming abort due to nocommunication to the HV charge socket electronics.
- 10250361The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit) 0317F2 - High-voltage system, insulation fault detected: when switch contactors are closed. 0317F1 - High-voltage system, insulation resistance below warning threshold: when switch contactors are closed. The fault memory entries (isolation faults) can occur both individually and in combination and must be traced back to the eDrive motor based on the ISTA test procedure. If ISTA test procedure lists possible cause of fault as; A metal chip is found behind the brush module (between the brush module and the end shield of the electrical machine). Repair required. Refer to service solution no. 20000794435083 in Aftersales Information Research (AIR). Follow information in the Procedure section below.
- 10249421The coolant changeover valve may develop a coolant leak when the outside temperatures go below 19F (-7C). The vehicles operating systems would also need to be at that same low temperature (example: being parked outside, overnight in low temperatures).
- 10249030A drumming noise is heard when the air conditioning system is operating. Service parts are not yet available for this repair. This bulletin will be updated once the service repair is ready.
- 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
- 10249026The washer fluid reservoir mounting hook has too much play, which allows the reservoir to vibrate and cause a noise.
- 10248088Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the head unit: 1. Bluetooth connection issues and Bluetooth malfunctions (disconnections) 2. Central display may remain black in rare cases 3. Personalization issues and the loss of normalization/sitting position 4. Missing Condition-Based Service (CBS) data
- 10247577BMW AG has issued a Delivery Stop (effective December 8, 2023) on certain Model Year 2024 BMW vehicles that were produced between June 26, 2023, and December 8, 2023.
- 10247569BMW AG has issued a Delivery Stop (effective December 20, 2023) on certain Model Year 2023 - 2024BMW vehicles that were produced between July 4, 2022, and October 26, 2023.
- 10244504The purpose of this Service Bulletin (SIB) is informational regarding DC (direct current) charging complaints on Gen 5 Battery Electric Vehicles (BEV). It serves as a supporting argument and is intended to help distinguish between a standard designed function or component operation from an actual system fault in a DC charging customer complaint (i.e., DC Not charging or DC charging too slow. Helpful Tips and Tricks have been included on each topic within the document that can be used as reference to aid in the diagnosis or in understanding the system. The situation involves several possible causes: 1. Limitation of charging power by the charging station or charging app configuration. 2. Decreasing charging power at a very high state of charge (SoC). 3. Too frequent DC charging attempts within a short period of time. 4. The high-voltage battery is not at the ideal temperature. 5. Ageing of the high-voltage battery.
Every BMW I5 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.